in test cases and look beyond test cases for issues/bugs. - Should execute processes to thoroughly test product changes. - Should have the ability to backtrack and do a rootcauseanalysis of bugs/issues. A day in the life A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc. Also involves More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Travelex
as well upskilling teams to self serve future or custom reports The role requires strong understanding of Reporting tools including OTBI, BI publisher and Smart View along with data analysis, report optimization and data governance The role will need to understand the fundamentals of all aspects of complex multi-currency, multi-company accounting systems and maintain a high level … getting better data insights Engage and guide a number of Finance stakeholders through the process to ensure the appropriate strategic direction is well understood and documented. Provides expert financial analysis and recommendations to senior management on business decisions related to REPORTING, and the strategic direction as required. Provide training and support to help build out a new Shared Services … build out of processes, procedures, and that appropriate resources are in place and tested to ensure services are delivered to agreed service levels. Ensure team undertake proactive troubleshooting and rootcauseanalysis of issues implementing preventative measures as appropriate.· Reviews and approves Change Requests with impact in the REPORTING space. Provide leadership and support to testing activities More ❯
as well upskilling teams to self serve future or custom reports The role requires strong understanding of Reporting tools including OTBI, BI publisher and Smart View along with data analysis, report optimization and data governance The role will need to understand the fundamentals of all aspects of complex multi-currency, multi-company accounting systems and maintain a high level … getting better data insights Engage and guide a number of Finance stakeholders through the process to ensure the appropriate strategic direction is well understood and documented. Provides expert financial analysis and recommendations to senior management on business decisions related to REPORTING, and the strategic direction as required. Provide training and support to help build out a new Shared Services … build out of processes, procedures, and that appropriate resources are in place and tested to ensure services are delivered to agreed service levels. Ensure team undertake proactive troubleshooting and rootcauseanalysis of issues implementing preventative measures as appropriate.· Reviews and approves Change Requests with impact in the REPORTING space. Provide leadership and support to testing activities More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Travelex
as well upskilling teams to self serve future or custom reports The role requires strong understanding of Reporting tools including OTBI, BI publisher and Smart View along with data analysis, report optimization and data governance The role will need to understand the fundamentals of all aspects of complex multi-currency, multi-company accounting systems and maintain a high level … getting better data insights Engage and guide a number of Finance stakeholders through the process to ensure the appropriate strategic direction is well understood and documented. Provides expert financial analysis and recommendations to senior management on business decisions related to REPORTING, and the strategic direction as required. Provide training and support to help build out a new Shared Services … build out of processes, procedures, and that appropriate resources are in place and tested to ensure services are delivered to agreed service levels. Ensure team undertake proactive troubleshooting and rootcauseanalysis of issues implementing preventative measures as appropriate.· Reviews and approves Change Requests with impact in the REPORTING space. Provide leadership and support to testing activities More ❯
and resolve problems involving platform functionality, integrations, and performance. Support and mentor Tier 1 and Tier 2 teams to facilitate effective incident resolution and a smooth escalation process. Conduct rootcauseanalysis and provide strategic recommendations to improve platform stability and prevent recurring issues. Partner with engineering and development teams to escalate software bugs or enhancement requests More ❯
model processes into the day to day operation. Ensure that all maintenance is carried out in line with Client/CBRE Requirements. Deliver Technical Needs Assessments and produce gap analysis reports to develop training plans. Oversee and ensure the business is supported in the management and delivery of Essential Maintenance Periods as specified in contract scope. Create a network … planning, as the business scales and grows. Assist in the development of timely, meaningful reports in relation to productivity, equipment reliability/life expectancy, failure trends, improvements, recommendations. Support RootCauseAnalysis investigations and reporting of lessons learnt. Projects/Operations interface. Ensure the right levels of support for the development and implementation of EOP's & SOP More ❯
Offer technical information and sales support when required. Ensure all technical documentation remains current and accurate. Identify and document all associated technical risks. Manage escalation, callout procedures, incident resolution, RootCauseAnalysis, and post-incident reviews for technical and controls issues. Provide technical support and insights for BUK quotations and proposals. Qualifications HND - Higher National Diploma Functional More ❯
client Profit & Loss (P&L) Timely and accurate reporting of account financial performance and commercial status to all relevant stakeholders Drive financial efficiency throughout the account monthly P&L analysis Coordination with Finance and customer to ensure the accuracy and timely payment of invoices, ensuring annual recurring fees and any additional services are being invoiced as contractually agreed Operational … with SLA requirements Assess and analyze Key Performance Indicator (KPI) results Actively involved in suggesting and recommending approaches for performance improvement Track and monitor change requests Review and approve RootCauseAnalysis and Remediation Plans in accordance with client Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits More ❯
sales through product demonstrations, showcasing ProtoPie product technical capabilities, and creating designer-friendly guidelines to aid clients in addressing technical issues. Conduct thorough investigations into customer technical issues, performing rootcauseanalysis to identify underlying problems and provide appropriate solutions. Collaborate with product engineering teams to escalate complex issues, ensuring that they are resolved efficiently and to More ❯
coverage during critical situations. Travel may be required up to 10% of the time. Responsibilities: - Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs) - Perform rootcauseanalysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Respond to off hour emergency calls per on call rotation for any More ❯
needs of the business. Travel may be required up to 10% of the time. Responsibilities: - Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs) - Perform rootcauseanalysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Respond to off hour emergency calls per on call rotation for any More ❯
day operation and risk management promoting the foundation to operational excellence. Full accountability of controls and process disciplines are rigorously maintained and continually enhanced through metrics reporting, risk assessment analysis, quality assurance and rootcause analysis. To act as first response to BMS alarm notifications across campuses and providing information to the Clients Service desk Team and More ❯
Quickly build a high level of technical and functional expertise. Perform complex analyses. Have previous operations, financial services, and non-financial regulatory reporting experience. Be capable of in-depth rootcause analyses. Identify and document technical and functional requirements. Lead project and planned execution. Create test plans and perform test execution. More ❯
test plans with high quality test cases for straightforward scenarios involving one or more product components and features. You clearly document your work. • You perform initial defect triage and rootcause analysis. You correctly log defects and provide relevant data to partner teams so they can address issues. • You are able to analyse test change requests (e.g., addition More ❯
with privacy professionals across GSK. Provide risk management oversight across therapy areas, ensuring a comprehensive risk strategy and internal control framework. Lead risk assessments, update risk registers, and perform rootcause analyses to address control deficiencies. Ensure a sustainable enterprise risk management plan is in place, with lessons learned shared across the organization. Escalate relevant risks to appropriate More ❯
life QATs create and execute test plans with high quality test cases for straightforward scenarios involving one or more product components and features. QATs perform initial defect triage and rootcause analysis. QATs correctly log defects and provide relevant data to partner teams so they can address issues. QATs analyze test change requests (e.g., addition, removal, or modification More ❯
to enterprise data/reference data. To succeed in this role, you should have experience with working with enterprise data systems, and problem solution resolution through post issue evaluations, rootcauseanalysis and remediation. Responsibilities: Create automated solutions and troubleshoot production issues related to to enterprise data/reference data systems. Execute problem resolutions through post-issue … evaluations , root-causeanalysis and remediation. Analyse, performance test, document and identify optimisation opportunities and failure patterns/incidents in the enterprise/reference data application. Requirements: Experience with working with enterprise data Ability to program ( structures, OOP, and TDD) using one or more high level languages, Python Java and C/C++. Experience with working with More ❯
of Acceptance (TQA) Manager is responsible for leading and supervising all related technical acceptance enablement activities as part of their assigned county/ies, leveraging a strong trend and rootcauseanalysis approach, while orchestrating the required support from specialised partnering teams to achieve successful remediation and country acceptance health targets. The role holder is accountable for … experience of the payment ecosystem, preferably from a scheme or acquiring background Extensive experience in managing card acceptance (technical remediation) from an operational perspective Proficient knowledge of Excel, Trend Analysis and RootCauseAnalysis are essential Good knowledge of Power Point, proficient in delivering presentations Natural relationship builder able to proficiently set and maintain great relationships More ❯
UNIX operating systems. Key responsibilities include: Work with the team to implement, maintain and support Linux infrastructure Install, patch and maintain Solaris/RedHat/CentOS software Troubleshooting and rootcauseanalysis on Solaris/RedHat/CentOS Active monitoring of Unix and Linux systems Capacity planning The ideal candidate will have gained extensive Linux system admin More ❯
system upgrades, testing cycles, and regression testing to ensure consistent platform performance. Troubleshoot and resolve issues related to payroll data accuracy, integrations, and compliance configurations. Monitor integration performance, conduct rootcauseanalysis, and proactively identify optimization opportunities. More ❯
position requires 4 days a week in the London City office. Key Responsibilities: Embed and maintain the operational risk framework across all business functions. Investigate operational risk events, conduct rootcauseanalysis, and implement control improvements. Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations More ❯
WC1A, Tottenham Court Road, Greater London, United Kingdom
George Blake
are writing tests that validate features early in the development cycle. Conduct security testing to identify vulnerabilities in mobile applications, ensuring compliance with industry standards and best practices. Perform rootcauseanalysis and troubleshooting of defects, continuously improving testing processes and outcomes. Provide mentorship and technical leadership to junior quality engineers, helping to elevate the overall engineering More ❯
WAN/SD-WAN networks in a global enterprise environment DNS, DHCP, and IPAM implementation and troubleshooting Manage SSL certificate renewals, F5 LTM (load balancing), and related iRules Conduct rootcauseanalysis and proactive monitoring using tools like SolarWinds, CA Spectrum, and others Manage major incidents and vendor relationships effectively ?? Your Profile: Must-Have Skills: Hands-on More ❯
teams to deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and RootCauseAnalysis (RCA) across 10 different languages. The Instructional Designer will have an imaginative and creative mindset regarding the development of innovative and value-add learning content … projects and handle large volumes of creative work. Manage the work queue, handle end-to-end design processes, related tools and proactively engage managers and stakeholders when needed. Conduct analysis to identify key tasks/skills to target in the curriculum and perform post implementation evaluation on key performance and business metrics. Communicate and highlight the risks and trade More ❯
within a designated region Installation of third-party systems and products Carry out hardware and software modifications/upgrades on existing sited equipment Regular PPM maintenance of existing products Rootcauseanalysis and removal of issues Reactive call-out response on customer sites within a designated region on a rota basis. This is will include unsociable hours More ❯