Senior Technical Support Engineer
- Location
- City Of London, England, United Kingdom
London to ensure the stability, performance and smooth operation of business-critical systems across both front and back-office functions. The role involves conducting root cause analysis, proactively resolving recurring issues and driving continuous improvement through process optimization, workflow enhancements and automation. In addition to leading … holidays as required. Proven experience in a fast-paced technical support environment, with a strong focus on user experience. Analytical mindset with expertise in root cause analysis. Experience in a similar role, with a strong technical skillset. Previous experience in financial services is advantageous. Strong understanding of network ...