london (city of london), south east england, united kingdom
X4 Engineering
support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root-causeanalysis with corrective actions Manage tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and More ❯
implement controls for key data elements (e.g. customer details, SWIFT/BIC, account data). Validate data ingestion for AML/sanctions screening platforms, ensuring compliance and accuracy. Conduct rootcauseanalysis of data issues and support remediation strategies. Maintain DQ-related metadata, issues, and reporting within Collibra and ServiceNOW. Provide evidence of effective controls during regulatory More ❯
client team to guide implementation success Assist with requirements gathering, documentation, and policy review Support testing, including test script creation, execution, and issue resolution Lead the parallel run phase, rootcauseanalysis, and variance management Contribute to cutover planning and readiness Train wider payroll teams and support go-live and hypercare Successfully implemented Workday Payroll in both More ❯
Experience & Skills 4-5 years of experience in technical support or similar roles (SaaS/B2B preferred). Strong troubleshooting skills and critical thinking. Experience performing bug investigations and rootcauseanalysis, and communicating findings to both technical and non-technical audiences. Solid understanding of APIs (GraphQL is a plus), authentication protocols (OAuth, SAML), and software integrations. More ❯
workflow management system. Ensure timely closure of RCC tickets and interventions in line with defined SLAs. (Client Specific) Verify completion of actions and provide feedback to stakeholders. Reporting & Impact Analysis Produce clear and timely reports detailing interventions raised by the RCC, actions taken, and closures achieved. Quantify the impact of RCC interventions, such as response time, resolution time, first … time fix rate, energy savings, improved system performance, or reduced operational risk. Track and communicate trends in recurring issues to support rootcauseanalysis and continuous improvement. Contribute to monthly/quarterly client reports highlighting RCC performance metrics and key insights. Remote Intervention & Coordination Apply remote interventions to correct system inefficiencies. Coordinate with on-site teams and More ❯
We're hiring multiple Senior Business Analysts to support a large-scale technology programme focused on hybrid cloud migration and adoption for a government client. Key Responsibilities: Lead strategic analysis to support business and technical change. Design processes and operating models for hybrid cloud environments. Analyse complex programme, technical, and business challenges; propose practical solutions. Facilitate workshops, stakeholder interviews … and requirements gathering. Produce clear documentation including use cases, process maps, and guardrails. What You'll Bring: 6+ years' experience in Business Analysis. Proficiency in techniques such as PESTLE, rootcauseanalysis, and business process modelling. Strong stakeholder engagement and communication skills. Experience in both business change and technical environments. Relevant qualifications (e.g. CBAP, CCBA, ECBA, PMI More ❯
cloud transformation, working with the Platform Engineering team Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures Develops, maintains and documents infrastructure best practices, guidelines, and guardrails for on-premise and cloud technologies Develops and deploys modular … and bug/hot fixes Ensures optimization of architecture is accessed before, during and after cloud migrations Ensures vendors provide proper levels of support, maintain SLA’s and provide rootcauseanalysis for escalated issues Works with application and Infrastructure teams, to ensure both new and existing systems follow BC/DR guidelines, have documented plans, and More ❯
You will review and approve the technical aspects of high-risk changes and incident reports, provide support to countries during incidents and will lead any follow up investigation and analysis as required. What will you do? Assist the regional team in defining and implementing the Tech-Ops standards and ensure that the mechanical infrastructure is effectively maintained and optimized … or manufacturer training in HVAC, (including, but not limited to) cooling systems, evaporative cooling, pumps, pressure systems Subject matter experts understanding of operational and maintenance governance principles Awareness of RootCauseAnalysis management frameworks highly desirable Proficient in English language both written and verbal A strategic thinking individual with a structured and target-oriented approach Demonstrable skills More ❯
You will review and approve the technical aspects of high-risk changes and incident reports, provide support to countries during incidents and will lead any follow up investigation and analysis as required. What will you do? Assist the regional team in defining and implementing the Tech-Ops standards and ensure that the mechanical infrastructure is effectively maintained and optimized … or manufacturer training in HVAC, (including, but not limited to) cooling systems, evaporative cooling, pumps, pressure systems Subject matter experts understanding of operational and maintenance governance principles Awareness of RootCauseAnalysis management frameworks highly desirable Proficient in English language both written and verbal A strategic thinking individual with a structured and target-oriented approach Demonstrable skills More ❯
You will review and approve the technical aspects of high-risk changes and incident reports, provide support to countries during incidents and will lead any follow up investigation and analysis as required. What will you do? Assist the regional team in defining and implementing the Tech-Ops standards and ensure that the mechanical infrastructure is effectively maintained and optimized … or manufacturer training in HVAC, (including, but not limited to) cooling systems, evaporative cooling, pumps, pressure systems Subject matter experts understanding of operational and maintenance governance principles Awareness of RootCauseAnalysis management frameworks highly desirable Proficient in English language both written and verbal A strategic thinking individual with a structured and target-oriented approach Demonstrable skills More ❯
roles Demonstrated ability in fault diagnosis and component-level troubleshooting Industry background in SMT, aerospace, automotive, or electronics manufacturing Strong analytical skills with a focus on problem-solving and rootcauseanalysis Experience with automated test platforms such as ICT and functional testers Familiarity with ISO standards or Six Sigma methodologies is advantageous Why Apply? Competitive salary More ❯
on improving system stability and driving further automation initiatives as the business scales. Key Responsibilities Monitor and maintain existing automated tools and workflows. Troubleshoot and resolve technical issues, performing rootcauseanalysis and implementing both short- and long-term solutions. Enhance tool reliability, performance, and monitoring efficiency. Design and develop new automation tools to meet evolving business More ❯
GMP-regulated environment. Strong leadership and coaching skills with a track record of team development. Excellent understanding of MHRA regulations, ISO standards, and quality systems. Skilled in risk management, rootcauseanalysis, and audit preparation. Able to interpret quality metrics and drive performance improvements. Flexible to support multiple sites and maintain effective stakeholder relationships Processing Your Data More ❯
solutions meet performance and capacity requirements. Drive automation and standardisation of database, backup, and storage processes. Manage incident, request, and problem resolution for database and storage-related issues. Conduct rootcauseanalysis of recurring failures and implement corrective actions. Provide operational reporting, including capacity trends, backup success rates, and incident metrics. Support disaster recovery planning, testing, and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
solutions meet performance and capacity requirements. Drive automation and standardisation of database, backup, and storage processes. Manage incident, request, and problem resolution for database and storage-related issues. Conduct rootcauseanalysis of recurring failures and implement corrective actions. Provide operational reporting, including capacity trends, backup success rates, and incident metrics. Support disaster recovery planning, testing, and More ❯
and Control Owners to relay information regarding testing schedules and evidence requirements Managing the evaluation process for the design and operating effectiveness of controls, highlighting key areas including deficiencies, rootcauseanalysis and documenting test results Supporting stakeholders to develop both practical remediation and mitigation plans whilst also establishing corrective actions as they are required Developing and More ❯
experts understanding of operational and maintenance governance principles Familiarity with SOP/EOP development and the CAB process Experience of working in a European multi-cultural environment Awareness of RootCauseAnalysis management frameworks highly desirable To undergo full security and background checks to BS7858:2019 or similar What we offer you An agile company culture with More ❯
experts understanding of operational and maintenance governance principles Familiarity with SOP/EOP development and the CAB process Experience of working in a European multi-cultural environment Awareness of RootCauseAnalysis management frameworks highly desirable To undergo full security and background checks to BS7858:2019 or similar What we offer you An agile company culture with More ❯
Providing premier support to enterprise customers when they have technical issues with Conduktor products and ensuring comprehensive technical troubleshooting with suitable workarounds and best practices Coordinating efforts and offer root-causeanalysis on complicated technical issues (bugs, performance issues, security) Improving product documentation and authoring knowledge-base articles Advocating on the customer's behalf and providing feedback More ❯
supporting critical business applications across a modern and complex technology stack. In this role, you'll be responsible for: Investigating and resolving technical incidents, ensuring minimal downtime and effective rootcauseanalysis Proactively maintaining and optimising applicat click apply for full job details More ❯
now seeking external support to maintain, stabilize and further develop these tools. The selected candidate will be responsible for: Monitoring the automated tools currently in operation. Troubleshooting issues, performing rootcauseanalysis, and implementing both temporary fixes and permanent solutions. Improving tool stability and streamlining monitoring processes. Designing and developing new tools to support evolving business needs. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Reed
the benefit of the team. • Work with the People & OD Management Team to ensure customer satisfaction, including monitoring, investigating and resolving concerns about People & OD systems related services, undertaking rootcauseanalysis and generating sustainable improvements. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Eligo Recruitment Limited
M&E maintenance, procedures, and documentation. Conduct audits to ensure site teams are in full compliance with operational standards and safety protocols. Troubleshooting: Use your extensive experience to perform rootcauseanalysis (RCA) for complex incidents, providing detailed reports and actionable recommendations to prevent future occurrences. Stakeholder Engagement: Collaborate effectively with senior management, project teams, and external More ❯
teams to align database solutions with business and IT requirements. Implement best practices for database security, compliance, and capacity planning. Troubleshoot and resolve database-related incidents, providing expertise in rootcause analysis. Assist in creating and maintaining database documentation and governance policies. Stay up to date with industry trends, emerging database technologies, and automation tools. Required Qualifications: Bachelors More ❯
design and deliver robust cloud infrastructure solutions. · Administer and support Databricks environments, including access control, storage configuration, and networking. · Diagnose and resolve complex technical issues using observability tools and root-cause analysis. · Automate infrastructure provisioning and maintenance using Infrastructure as Code tools. · Support system installations, configuration changes, and user access management. · Enhance system monitoring and reporting in partnership More ❯