1 to 25 of 174 Support Engineer Jobs in London

Job Description IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing … the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. • Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting • Manage day to day operational aspects of a project and scope • To design, plan and deploy IT projects … to enhance the existing IT infrastructure and also any applications required by the bank. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all More ❯

Our client, a growing enterprise seeking to enhance its IT operations, is looking for a Desktop Support Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations … team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS … and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements More ❯

Our client, a growing enterprise seeking to enhance its IT operations, is looking for a Desktop Support Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations … team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS … and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements More ❯

Role: IT Technical Support Engineer Location: Site-based with regular travel to construction sites Overview: Hands-on support role delivering Level 1-3 technical support across End User Computing (EUC), applications, and software, with a strong focus on site-based support across multiple construction projects. Acts as a key point of contact for all user … facing IT issues, collaborating closely with infrastructure, service management, and application teams. Operates within an ITIL-aligned framework. Key Responsibilities: Provide technical support for desktops, laptops, mobile devices, applications (e.g. MS Office), and AV equipment Troubleshoot user issues including account access, hardware faults, and network connectivity Support site IT setups, including server maintenance and racking infrastructure Maintain asset … inventories and liaise with vendors for warranty repairs Log, prioritise, and resolve incidents using ServiceNow in line with SLAs Contribute to knowledge base (KB) and continuous improvement initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across the region and escalate complex issues where needed Technical Environment: Windows 10/ More ❯

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful candidate … you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office in the City of … mark, and only a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technicianwho has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support More ❯

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we … do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn … to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and third More ❯

IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working … closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment …/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP More ❯

IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day … Alto firewalls Firemon ?" Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects … to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all More ❯

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day … to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance … the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve More ❯

group that continues to experience growth through business acquisition with several different operating companies and employing over 15,000 users worldwide. An exciting opportunity has arisen for an Desktop Support Engineer to provide dedicated technical support to senior executives and VIP users at their prestigious London Head offices. This role requires a proactive and professional individual with … business continuity. Responsibilities Act as 1st point of contact for all high-priority Incidents and requests for executives, VIPs, and senior business stakeholders. 1st - 2nd line/Desktop IT support to a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service … management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential technical issues and implement preventive solutions and advanced troubleshooting and root cause analysis. Liaising with and delegating tasks to relevant teams for escalation. Supporting the Exec More ❯

customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line Support Engineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from time to time, need to visit our … the office Monday-Friday. After the probationary period, you will have the option to work in hybrid (4 days from the office and 1 day from home) Responsibilities Technical support Be the main point of contact for escalations within the service desk: Lead Problem and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non … standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition phases as projects move through hyper-care into operations Documentation and processes Follow existing and More ❯

learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯

remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure … effective resolution methodology. Qualifications: +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Azure, Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM and Microsoft More ❯

IT Support Engineer – 1st Line/2nd Line Support £28,000 - £30,000 | Fully Remote (UK-based) You're the person people call when tech goes wrong, and the one they thank when it's back up and running. You’ve got the 1st and 2nd line support basics nailed, and now you’re looking for … a fully remote role where you can support a wide range of users, get involved in the Microsoft 365 stack, and keep sharpening your skills. This is your chance to join a well-established internal IT team, supporting both colleagues and external partners across the UK. You’ll be managing everything from new starter setups and user queries to … home. What’s in it for you? Salary : £28,000 - £30,000 Location : Fully remote (UK-based), ideally within reach of London, but flexible Variety : 1st and 2nd line support across a broad and modern tech environment Microsoft Stack : Get hands-on with Azure AD, SharePoint, Intune, OneDrive, Exchange, Teams, and more Team Culture : Supportive, collaborative, and focused on More ❯

Junior IT Support Engineer £28-34k + Benefits, London Bench IT are looking to onboard a Junior Support Engineer/L1.5 Engineer to support a global financial services organisation. This position would be ideal for a motivated candidate seeking their 1st or 2nd job within the IT sector who has a strong desire … to learn and develop their skills. The successful candidate should have the skills and experience included below; Some experience in IT support or relevant internship Associate's degree in IT, Computer Science, or related field; or equivalent experience Respond to IT service desk tickets Assist users via phone, email, or in-person Set up and maintain computers and peripherals … Manage user accounts and passwords Support software installations and updates Ability to troubleshoot technical issues Good communication skills Strong problem-solving skills Ability to work independently and in a team Desirable skills/technology the client will provide training on; Proficient with Operating Systems (Windows 11/Windows Server) Microsoft 365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps Active Directory More ❯

Job Title: 1st/2nd Line IT Support Engineer Location: South East London Salary: £25,000 - £28,000 per annum Job Type: Full-time, Permanent About the Role: We are seeking a motivated and customer-focused 1st/2nd Line IT Support Engineer to join our IT team based in South East London. This is a … great opportunity for someone with a strong foundation in IT support who is looking to develop their skills in a dynamic and supportive environment. You'll be the first point of contact for users, providing both remote and deskside support across a range of hardware and software platforms, escalating more complex issues to senior engineers where necessary. Key … Responsibilities: Provide 1st and 2nd line technical support for desktops, laptops, mobile devices, printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure new user accounts, hardware, and software. Troubleshoot issues with Windows OS, Microsoft 365, and standard business applications. Assist with on-site hardware installation and maintenance. Liaise More ❯

IT Support Engineer - IT MSP North London (Islington, N1) - 5 days a week onsite £27K-£30K DOE + Travel Expenses + Gym Membership A growing MSP & ISP based in Islington (N1) is looking for a personable and technically capable IT Support Engineer to join their small, friendly team. Supporting over 80 clients across London, this is … a fantastic opportunity for someone with strong Level 1 experience who has started to move into Level 2 support and is ready to hit the ground running. You'll be working closely with a team of 4 (including two technicians and the company founders) in a fully office-based role, representing the business face-to-face with clients and … helping to deliver high-quality IT support and services. Key Responsibilities: Act as a first point of contact for client support requests (Windows, macOS, networking). Administer and troubleshoot Microsoft 365 (Exchange, SharePoint, OneDrive, Teams). Support onboarding/offboarding of users and devices, software updates, and hardware upgrades. Assist with data centre and network operations (server More ❯

The Fortune Group are recruiting for an IT Support Engineer to cover, the 1st, 2nd line and some 3rd line support. Suitable IT Support Engineers will cover, service desk, and desktop support, you will need a Full driving license for occasional travel to act as the primary point of contact for users across multiple locations, and … you will address application, system, and hardware support needs, collaborating with third-party IT vendors where needed. Key Responsibilities Provide 1st, 2nd line technical support for approved hardware and software Collaborate with third-party service suppliers to ensure timely issue resolution Install and manage Microsoft Client Operating Systems In-depth understanding and administration of Active Directory, including Group … up, and perform maintenance on network printers and wireless devices Understand and maintain mobile devices, serving as the second point of contact for warehouse hand scanner hardware Manage and support Office 365, including user and service administration Responsible for patch management across site servers, desktops, servers & MAC estate Analyse and troubleshoot complex hardware, software, and support Network engineering More ❯

in diverse teams, where everybody's views are considered and respected, helps us to deliver work of the highest standards of quality and integrity. About the Role: The Technical Support Engineer will serve as a key advisor and point of contact to Compass Lexecon employees on a wide range of IT issues. You will provide hands-on support … systems, applications, networks, and voice/video communication systems, collaborating with our global IT team to anticipate and address user needs efficiently. Key Responsibilities: Act as the primary technology support contact in the London office. Provide remote technology support across our EMEA region. Configure, install, and troubleshoot all standard software applications on laptop computers. Configure and support all standard business applications on Compass Lexecon mobile devices. Assist with audio/video conferencing and voice systems (Cisco IPT). Provide support to employees with application software installation and use. Deliver training to new hires on IT systems, services, and best practices. Respond to and resolve technical issues in accordance with established IT service management processes. Maintain More ❯

2nd line IT support engineer, EUC, London - Ludgate, Contract- 6 month, 5 days on-site in London office EC4 350/day Inside IR35 5 days on-site in London office Working with a top global brand providing 2nd line end user support to their wide range of departments and staff in their busy London office, administering … the potential for a more long-standing arrangement for the right individual. Skills Fluent written and spoken English Strong interpersonal and communication skills Experience providing 2nd line end user support Windows 10 - In depth knowledge Office 2016 - Advanced Knowledge Solid understanding and experience of administering the following: Microsoft Back Office Systems (Active Directory/Exchange) Mobile Device Management (MobileIron … request management systems (ServiceNow) This is a 5 day a week on site role in central London Please apply for immediate consideration and full company profile, 2nd line IT support engineer, EUC, London - Ludgate, Contract- 6 month (Potential for extension More ❯

Are you ready to take the next step in your career as a Level 2 IT Support Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a … reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for a skilled Level 2 IT Support Engineer to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across a mixed … environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow More ❯

New Job Alert - Mobile IT Support Engineer - Education Sector London (Enfield, Hackney, Greenwich) £30,000 - £35,000 | 25 days holiday + your birthday off Full-time | Monday to Friday | 8:00am - 4:00pm Enhanced DBS required I'm recruiting on behalf of a technology solutions provider that supports multiple education sites across London. They're looking for a … Mobile IT Support Engineer to join their growing team and delivery high quality onsite and remote IT support across schools. The Role: You'll be the on-site point of contact across three schools, supporting staff and students with 1st and 2nd line technical issues. back by a wider remote service desk and technical team, you'll … role across three schools. Travel expenses are not reimbursed. Key Responsibilities: Troubleshoot and resolve IT issues across devices and classroom equipment Maintain laptops, AV screens, printers and interactive technologies Support staff and student devices (Windows 11, MS 365) Manage user accounts across domains and cloud systems Re-image machines and support onsite installations Log and respond to tickets More ❯

2nd Line Support Engineer Up to £35,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) This role is a client facing role and you will be required to go to client sites around London. I am recruiting in London for multiple 2nd Line Support Engineers for a leading … IT Managed Service Provider (MSP). The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career, along with a upbeat personilaty and As a 2nd Line Support Engineer you will take a supporting role in the management and resolution … of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 2nd Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus More ❯

2nd Line Support Engineer Up to £35,000 DOE London - Hybrid working (4 days onsite/in office, 1 day remote after passing probation) This role is a client facing role and you will be required to go to client sites around London. I am recruiting in London for multiple 2nd Line Support Engineers for a leading … IT Managed Service Provider (MSP).The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career, along with a upbeat personilaty and As a 2nd Line Support Engineer you will take a supporting role in the management and resolution of … the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 2nd Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm)Holidays: 20 days per year, plus bank More ❯

An exciting opportunity has arisen for a Desktop Support Engineer to join our team in a fully onsite capacity at our London office. This is a hands-on role suited to an enthusiastic and driven individual with 2 to 5 years of experience in IT support. You’ll be part of a close-knit team supporting all areas … of the business, ensuring a high level of technical support and seamless user experience. You’ll demonstrate strong interpersonal skills, remain calm under pressure, and thrive in a dynamic environment that values initiative, flexibility, and professionalism. Key Responsibilities: Provide responsive and high-quality IT support to users via the internal Helpdesk. Deliver IT inductions to new joiners as … part of the onboarding programme. Maintain and upgrade systems, improving processes and identifying root causes of technical issues. Manage and support desktops, mobile devices, telecoms, and security systems. Collaborate with and support third-party vendors and service providers. Document system configurations, processes, and service records accurately. Contribute to the smooth daily running of the office environment. What We More ❯