26 to 32 of 32 Technical Engineer Jobs in London

global retailers and 66% of the top 100 domestic retailers. Your Tasks and Responsibilities Be responsible for local projects technical support, which may include hardware and software installation, system deployment, maintenance, upgrading, emergency handling, troubleshooting, debugging, ESL templates design, training etc. Work with R&D team to provide accurate … timely, and quality responses to technical innovation or customisation requests. Handle customer complaints of product problems, and follow-up internal improvement countermeasures, fast tracking and facilitating timely closure. Establishment, maintenance and management of after-sales channels, timely warning and improvement of products with major quality problems. Regularly summarise customer ...

Support Engineer - Very Well-Backed Start-Up - Fintech - London Support Engineer required to join a very well-backed Fintech start-up who are reshaping how underlooked businesses manage payments, credit, and financial workflows. They are growing 20% month on month and are gearing to scale their current team … meaningful impact, and help shape the future of the product and support function. Key Responsibilities Serve as the first point of contact for customer technical inquiries Own complex troubleshooting cases, diagnosing and resolving issues related to the platform, integrations, and system workflows Document solutions, FAQs, and internal processes ...

Support Engineer - Very Well-Backed Start-Up - Fintech - London Support Engineer required to join a very well-backed Fintech start-up who are reshaping how underlooked businesses manage payments, credit, and financial workflows. They are growing 20% month on month and are gearing to scale their current team … meaningful impact, and help shape the future of the product and support function. Key Responsibilities Serve as the first point of contact for customer technical inquiries Own complex troubleshooting cases, diagnosing and resolving issues related to the platform, integrations, and system workflows Document solutions, FAQs, and internal processes ...

create service tickets in the system Collect complete fault information, including site photos/videos, device serial numbers, and error codes 2. Level 1 Technical Support Provide basic troubleshooting guidance following standard SOPs (e.g., rebooting devices, checking power/network) Use remote monitoring platforms to check device status … customers in resolving simple issues Perform authorized remote operations (e.g., reboot, remote diagnostics, configuration updates) 3. Escalation & Coordination Escalate unresolved tickets to Level 2 technical support or field service engineers following process Track ticket progress and ensure timely updates are provided to customers Coordinate spare parts requests and field ...

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester, Newcastle, Glasgow, providing flexi working (fully remote or hybrid + ad ...

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester, Newcastle, Glasgow, providing flexi working (fully remote or hybrid + ad ...

London and Paris. We specialise in retained headhunting for executives, senior management, and experts. We are now partnering with ISEO to appoint their System Engineer based in the UK. Iseo is a leading group in the design and manufacture of locking systems and access control solutions reaching customers … market. In the UK, ISEO focuses on three segments: Sofia locks (Proptech), End-users and Trade & OEM. The company is looking for a System Engineer who will be the link between sales and execution. The role will focus on End Users. Position Summary: Responsible for developing the detailed technical ...