26 to 50 of 80 Technical Support Jobs in London

Technical Support Specialist - French, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is … you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct … impact on customer satisfaction and team metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you More ❯

Technical Support Specialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is … you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct … impact on customer satisfaction and team metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you More ❯

March 2025 Technical Support Specialist A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses … and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We're on the hunt for a Technical Support Specialist to join our Customer Operations team. This is a key frontline role where you'll be the go-to person for … our partners, ensuring they can seamlessly service and support their customers. If you're a problem-solver with great communication skills and a passion for delivering outstanding customer service, we'd love to hear from you! What will you be doing day-to-day? Providing expert technical support More ❯

The Technical Support Specialist (Integrations) is essential to our Support team and Global Revenue Organization, partnering with prospects and clients to drive successful deployments across FloQast's vast integration ecosystem. This role directly engages with our customer's IT, Financial System Admins, and other end-users, consulting … and more. This team player collaborates closely with Sales on late-stage opportunities, Professional Services and Partnerships on implementations, post-launch Account Management and Support teams on day-to-day customer issues and system migrations, and R&D on troubleshooting and go-to-market for new integrations. Visa sponsorship … to recreate break/fix scenarios, test new configurations, and gather screenshots for both customer-facing and internal documentation; Maintain/update FloQast's technical guides for third-party integrations, and author documentation when necessary for go-to-market of new integrations; Write regular expressions to parse file names More ❯

Transparency in Cybersecurity: OPSWAT's Approach to File Security & Threat Detection Senior Joint Professional Services - Technical Support Engineer Protecting the World's Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector … in protecting the world's critical infrastructure and securing our way of life. The Position OPSWAT is seeking a Senior Joint Professional Services and Technical Support Engineer to join our Global Customer Experience team, supporting customers in the UK. This role involves coordinating with the global Support team to respond to technical queries, resolving issues efficiently, escalating bugs to R&D, and managing patches or upgrades. The engineer will also implement OPSWAT products, advise on best practices, transfer knowledge on administration, and promote other OPSWAT solutions. Additionally, the role includes mentoring team members, improving support More ❯

IT Infrastructure Technical Support Location: Ruislip, Hybrid (3 days a week onsite) Salary: Competitive Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position A new exciting opportunity has become available for an IT Infrastructure Technical Support to join on a … Introduce and integrate new technologies into existing data centre environments. Perform routine audits of systems and software. Manage backups and restores as required. Address technical queries and assist users. Document the configuration of the computing and networking infrastructure. Troubleshoot reported problems. Tune system and network performance to ensure optimal … Competitive salary package. Hybrid working model, allowing flexibility. Opportunity for contract extension or permanent conversion based on performance. To apply for this IT Infrastructure Technical Support position, please submit your CV to be considered immediately. More ❯

IT Infrastructure Technical Support Location: Ruislip, Hybrid (3 days a week onsite) Salary: Competitive Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position A new exciting opportunity has become available for an IT Infrastructure Technical Support to join on a … Introduce and integrate new technologies into existing data centre environments. Perform routine audits of systems and software. Manage backups and restores as required. Address technical queries and assist users. Document the configuration of the computing and networking infrastructure. Troubleshoot reported problems. Tune system and network performance to ensure optimal … Competitive salary package. Hybrid working model, allowing flexibility. Opportunity for contract extension or permanent conversion based on performance. To apply for this IT Infrastructure Technical Support position, please submit your CV to be considered immediately. More ❯

share this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a Technical Support Engineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries … closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will … you be doing? Investigating and resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to More ❯

a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯

a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯

the graph database category, and we're disrupting how organizations leverage their data to innovate and stay competitive. What You'll Do: As a Technical Support Engineer, you'll spend your first 2-4 months immersed in learning Neo4j's products, support, and other internal processes, and … working support cases from customers to build up the appropriate level of experience and insight needed to deliver the level of support Neo4j's customers have come to appreciate and expect. You will also have the opportunity to become deeply skilled in specific areas of interest within the … as a Subject Matter Expert for our Field Engineering team, including Support. Last but not least, you will be an integral part of the Support Engineering team, working together to improve and evolve the product and the support we deliver to meet the needs of our customers and More ❯

balance. Who we're looking for: Our team is united by the belief that we can excel in everything we do. Role Overview: The Technical Support Engineer provides support to all users by investigating and resolving End User Computing hardware, applications, and software issues, from level … to level 3. This position reports to the IT Technical Support Manager and is responsible for IT support related to end-user compute, including processes, procedures, and technologies within Multiplex IT. The role is customer-facing, primarily supporting construction sites across the region. Key responsibilities include: Supporting … in problem-solving groups. Using ServiceNOW for incident management and continuous improvement. Qualifications for Success: Experience in an IT organization, preferably in End User Support roles. Strong interpersonal skills supporting diverse users. Excellent communication skills, both verbal and written. Proficiency in Windows and Apple OS. Knowledge of desktop, mobile More ❯

Technical Support Specialist - Marketing Analytics London, United Kingdom Fospha Fospha is the marketing measurement platform for eCommerce brands. We have found product/market fit in the last two years and quickly become a market leader for measurement with numerous awards and rocket-ship growth to match. We … value. We are now expanding globally and are looking for excellent candidates to join the next phase of our journey. The Role As a Technical Support Specialist, you will be a key contributor to our data-driven success by working with the Service Desk Manager to schedule, prioritise … and assign tasks to team members to ensure timely resolution of Support issues. You will play a crucial role in overseeing the resolution of application problems for employees and customers, ensuring that support is efficient, professional, and aligned with business needs. Additionally, you will drive continuous improvement in More ❯

to meet the needs of its customers. Discover more at and follow us on LinkedIn , Instagram , and X . About the Team: The Customer Support Technical Support Engineer is a technical expert who is the primary contact between first/second line support and core … to resolution. Develop diagnostic and corrective SQL scripts to help resolve customer problems or identify existing scripts or patches that must be applied. Reproduce technical problems, diagnose causes, identify temporary or final solutions, and communicate status updates to our clients. Distinguish between application database, operating system, network, and hardware … analysis and make recommendations for improvements, including maintenance of our knowledge base. Participate in weekend on-call rotation for critical issues escalation. Present complex technical information to non-technical audiences. Work with other Medidata teams to ensure application effectiveness and compliance with regulatory and legislative controls. Qualifications : SQL More ❯

Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role … As a Technical Support Specialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients … service to our customers. If you wish to be involved in an exciting, fast-paced opportunity that allows you to fully utilize your communication, technical, and troubleshooting skills while gaining insight into the global financial markets - then this may be the opportunity for you. We'll Trust You To More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they More ❯

Job Title: Technical Support Officer Rate: £165 per day (Inside IR35 - umbrella) Location: Hillingdon - Hybrid Contract Type: Contract Start Date: ASAP Duration: 3 months Overview: We're looking for a reliable and proactive Technical Support Officer to provide high-quality administrative and operational support across … handling a busy workload with a strong focus on service delivery. Key Responsibilities: Respond to queries via phone, email, and CRM; escalate as needed. Support service requests, complaints, and day-to-day admin for waste/environmental operations. Deliver a flexible, accurate admin service across multiple teams. Maintain workflows … follow correct payment processes. Contribute to service improvements and process efficiencies. Liaise with internal teams, external stakeholders, and members of the public. Provide occasional support across other sites or functions if required. Requirements: Minimum 5 GCSEs including Maths and English. Strong admin experience, ideally in a busy, multi-team More ❯

Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary … customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding More ❯

Hybrid working) We have a great opportunity for an organised, self motivated, Technical Support Engineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a fast … paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive … of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technical support tasks, solving IT issues Problem solving and closing support calls on cloud based and on-prem systems Troubleshooting issues with servers More ❯

Hybrid working) We have a great opportunity for an organised, self motivated, Technical Support Engineer, with a strong exposure to networking and excellent team player capabilities, to join a well-established company, based in Bromley, South East London. The ideal candidate will have previously worked in a fast … paced environment, customer facing IT support environment and have good experience of Cloud, hosted services, on site and remote support. They are looking for someone with around 5 years' hands-on experience troubleshooting user and customer issues in Cloud based and Windows desktop and server environments and have extensive … of supporting, administering and troubleshooting all Office packages, such as Teams, OneDrive, SharePoint and Outlook on mobile devices, tablets, desktops and laptops. Responsibilities: Completing technical support tasks, solving IT issues Problem solving and closing support calls on cloud based and on-prem systems Troubleshooting issues with servers More ❯

Technical Account Manager (German speaking), AWS Enterprise Support At AWS Enterprise Support, we are seeking a Technical Account Manager (TAM) to support our customers' innovation across various technologies, including Compute, Storage, Database, Big Data/Analytics, Application services, Networking, serverless, and more. The TAM acts … trusted advisor, helping customers maximize value from AWS services and cloud technology aligned with their business goals. As AWS continues to expand its Enterprise Support organization, with an annual revenue growth of 30-40%, you will have opportunities to develop technical, consulting, operational, and leadership skills. You will … technologists, expand your AWS product knowledge, and have opportunities for mentorship and AWS certifications. The TAM is central to delivering value to our Enterprise Support customers, working closely with the broader account team. If you want to be at the forefront of customer strategies and innovation, join us! Key More ❯

the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow … customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator More ❯

the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow … customers Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator More ❯

other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As … 1st line support, you will work closely with stakeholders and all staff members. You’ll be responsible for logging, managing, and owning incidents and requests, and proactively monitoring their progress. Who are we looking for? A motivated individual with: A friendly, helpful, and patient personality. Outstanding communication skills. Willingness … SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. More ❯