26 to 50 of 74 Technical Support Jobs in London

Technical Support Engineer (EMEA), Metronome

Location
Greater London, England, United Kingdom
humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert … diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play ...

Technical Support Engineer (EMEA), Metronome

Location
Greater London, England, United Kingdom
humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you'll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert … diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play ...

Technical Support Analyst, Tier 1 (UK)

Location
Greater London, England, United Kingdom
Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. The Adventure Ahead As a Technical Support Analyst, you will serve as the ultimate the company product expert and the vital first point of contact for our customers! Your mission … dive into technical inquiries, troubleshoot complex challenges, and empower clients to maximize the system’s full potential. By resolving issues efficiently and nurturing our inclusive, customer-first culture, you will directly impact our users' success and ensure every customer feels valued and respected. Get ready to transform technical ...

Head of Technical Support — Travel Tech Leader (Hybrid)

Location
Greater London, England, United Kingdom
Duffel is seeking a Head of Technical Support to lead our Technical Support Engineers and ensure high quality, scalable customer support as our travel integrations grow. You will coach engineers, establish effective workflows, and own the day-to-day support operations across API questions ...

Azure qualified Technical Support Engineer - Investment Banking

Hiring Organisation
Global Technology Solutions Ltd
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£260.00 - £280.00 per day
Azure-Certified Desktop Support Engineer – Investment Banking (VIP Support) Immediate Start We are seeking an experienced Desktop Support Engineer with a strong VIP support background in Investment Banking and a valid Azure certification to join our client’s team in Central London . This … focused , supporting front-office and senior stakeholders in a high-pressure investment banking environment. The successful candidate will deliver white-glove, face-to-face technical support , resolving incidents quickly and professionally while maintaining excellent customer experience standards. Essential Skills & Experience (Non-Negotiable) Proven VIP/Executive Desktop Support ...

Technical Support Engineer

Location
Greater London, England, United Kingdom
domestically or internationally, Airwallex saves businesses time and money by offering real-time, reliable and cost-effective financial solutions. Our web and API solutions support businesses of all sizes, from small companies to large enterprises. In this fast-changing digital world that is increasingly becoming borderless, our mission … doing so, contribute to the global economy. You Will Work directly with developers, merchants and internal teams on post integration issues to provide technical support, consulting and best practices. External customers contact through tickets. Internal customers use different contact avenues depending on priority. Conduct test scenarios for technical ...

Technical Support Engineer, Field - UK Remote

Location
Greater London, England, United Kingdom
## Technical Support Engineer, Field - UK Remote**Department:** Global Services **Location:** London, England, United Kingdom---Do you want to change how the world creates At **Formlabs**, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products … Apple, Google, Tesla, New Balance, and NASA**. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.As the dedicated **Field Technical Support Engineer** for Formlabs, you will be the primary technical point of contact and face of our company across the **UK&Ireland ...

Technical Support Engineering Leader

Location
Greater London, England, United Kingdom
DeepL is seeking a Senior Manager, Technical Support Engineering in London to shape and lead the new technical support engineering function, partnering with Engineering, Product and GTM to raise technical excellence and customer outcomes. You will build a high-performing team across regions, develop growth … paths for engineers, and modernize the support model with automation and AI to drive efficiency and quality. #J-18808-Ljbffr ...

EMEA Technical Support Engineer — Hybrid (London)

Location
Greater London, England, United Kingdom
Ironclad is seeking a Technical Support Engineer for the EMEA region, based in or around London. This hybrid role requires in-office attendance at least twice a week to collaborate and connect with the team, with additional in-office days for events. You will diagnose issues and provide … proactive, high-quality technical support to customers via email, chat and phone. You will work cross-functionally to improve the Help Center and inform product improvements, while using AI to streamline #J-18808-Ljbffr ...

EMEA Technical Support Team Leader

Location
Greater London, England, United Kingdom
Bose Professional in London, England, is seeking a Technical Support Team Manager, EMEA to lead a global product and technical support team across the EMEA region. You will collaborate with sales, field engineering and product development to deliver service excellence. The role focuses on staff development ...

Technical Solutions Engineer (UK) - Support & Services

Location
Greater London, England, United Kingdom
OPSWAT is seeking a mid-to-senior level Joint Professional Services and Technical Support Engineer to support customers in the UK. The role blends professional services with technical support, coordinating with a global team to implement OPSWAT products, transfer knowledge, and drive best practices. … will mentor teammates, influence the roadmap, and engage in additional activities such as sales support and product testing. Travel to accounts and company meetings is expected. #J-18808-Ljbffr ...

Technical Support Analyst

Location
Greater London, England, United Kingdom
ideas take time to evolve. Together we’re building a world-class platform to amplify our teams’ most powerful ideas. As part of our Technical Support team, you’ll diagnose, resolve and prevent technical issues across the firm, helping maintain reliable systems and minimise disruption. Take … work hands-on with a wide range of technologies taking ownership of system monitoring, responding to alerts, supporting critical infrastructure and assisting users with technical issues. This is an excellent opportunity to develop into a specialist IT systems role. You will work closely with senior team members who will ...

Technical Support & Customer Success Lead - UK & Nordics

Location
Greater London, England, United Kingdom
Experis - ManpowerGroup in Feltham, UK, is seeking a Technical Customer Support Manager to support strategic Service Provider customers across the UK and Northern Europe with a largely onsite role. You will build strong customer relationships, coordinate technical and support teams, manage escalations, and ensure critical ...

Technical Support Engineer

Location
Greater London, England, United Kingdom
Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Customer Support Team helps customers improve their experience using Plaid Products through collaborative issue resolution. We Are Customer-obsessed Problem Solvers Technically Savvy Collaborative Today, Plaid … Support ensures our customers' applications can help their consumers live their best financial lives by ensuring our products continue to operate as expected. We investigate the root cause of integration issues, quantify their scope and impact, and when we can’t fix them ourselves, we work with ...

Senior Technical Support Specialist — Stock Options

Location
Greater London, England, United Kingdom
Synthesia Limited is seeking a Technical Support Specialist to provide essential support for its AI video platform. This role involves troubleshooting technical issues, documenting procedures, and collaborating with product and engineering teams. Candidates should have at least 5 years experience and strong problem-solving skills. Benefits ...

FinTech Technical Support Engineer — Customer-Focused

Location
Greater London, England, United Kingdom
Plaid is seeking a Technical Support Engineer to join our Customer Support team in London. You will interface with customers via Zendesk, troubleshoot issues, and collaborate with Engineering and GTM to resolve complex problems, balancing customer needs with internal priorities. You should have 2+ years ...

Workday Technical Support Consultant

Location
Greater London, England, United Kingdom
LogicaCloud is looking for a Workday Technical Support professional to join our growing team! Requirements: Strong Production Support background with exposure to Level 2 production support tasks Hands‐on experience in Workday production control tasks Experience resolving Integration‐related issues, Jobs, and Alerts Knowledge of Custom ...

Senior Technical Support Engineer: Automation & Mentorship

Location
City Of London, England, United Kingdom
Group in London is seeking a Senior Technical Support Engineer to join the Tech Support team, ensuring the stability, performance and smooth operation of business-critical systems across front and back-office functions. You will lead root cause analysis, drive process improvements, mentor engineers, and serve … escalation point between Tech Support and senior stakeholders, including on-call coverage. #J-18808-Ljbffr ...

Hybrid Technical Support Engineer | Windows & macOS

Location
Greater London, England, United Kingdom
Source Group International Ltd in London is seeking a Technical Support Engineer to provide high-quality support across software, hardware and user environments. You will handle end-user tickets, perform data entry, and assist with onsite deployments by following defined plans and reporting progress to the Project ...

Hybrid Technical Support Engineer: AI-Driven Troubleshooting

Location
Greater London, England, United Kingdom
Medidata in London is seeking a Technical Support Engineer to be the primary contact between support and core engineering teams. You will handle requests, diagnose issues, and test fixes while coordinating with R&D on complex problems. You will use SQL, API/REST tools, Postman … assistants to draft knowledge base content, reproduce problems, and communicate updates to clients. Strong collaboration and a Bachelor’s in a technical field are required. #J-18808-Ljbffr ...

API‐Focused Technical Support Engineer

Location
Greater London, England, United Kingdom
Stripe, a global payments platform, is seeking a Technical Support Engineer to provide world-class support to customers, work with Metronome and Stripe engineers, and help optimize customer integrations. You will diagnose issues, build internal tools, and contribute to the knowledge base while influencing the product roadmap. ...

Technical Support Specialist

Hiring Organisation
Goodlord
Location
London, United Kingdom
Salary
£ 70 K
prefer)Please note -while there will be contact with our customers regarding contracts and rent collection payments, this is not a front line customer support role. Contracts and Payments form a core part of the functionality of the Goodlord platform. Together, they enable tenancy execution and the efficient collection … handling of tenancy related payments. The smooth running of these systems is therefore vital to the success of the platform.As a Contracts & Payments Support Engineer, your role is to ensure that the systems work as expected and intervene when needed. You will work closely with both our customers ...

Technical Support Specialist

Location
Greater London, England, United Kingdom
prefer) Please note -while there will be contact with our customers regarding contracts and rent collection payments, this is not a front line customer support role. Contracts and Payments form a core part of the functionality of the Goodlord platform. Together, they enable tenancy execution and the efficient collection … handling of tenancy related payments. The smooth running of these systems is therefore vital to the success of the platform. As a Contracts & Payments Support Engineer, your role is to ensure that the systems work as expected and intervene when needed. You will work closely with both our customers ...

Technical Support Engineer - API & Billing Platform

Location
Greater London, England, United Kingdom
Stripe, on its Metronome team, seeks a Technical Support Engineer to deliver world-class support for a usage-based billing platform. You’ll work with engineers and customer-facing teams to diagnose issues, guide customer developers on API integration, and develop internal tools to streamline workflows. ...

Technical Support Engineer — APIs & Integrations

Location
Greater London, England, United Kingdom
Stripe, Inc. is seeking a technical support engineer to join Metronome's team and provide world-class support on our API, billing, and integration workflows. You will partner with Metronome's engineers, customer success, and growth teams, diagnose issues, develop internal tools, and help build a comprehensive ...