of the Now Platform. Our customers look to us for advice, best practice and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences, maximising opportunities for automation and integrating across disparate tools. We are an established team of Technical Consultants and Technical Architects at all levels and are looking for people … strategies. Ensuring adherence to our coding and design standards, and providing technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customer requirements and to More ❯
and support integration with partner products client applications and third party technologies Troubleshoot and resolve issues in robotic processes, providing timely solutions Create and document test procedures for pre-UAT phases Support existing automations and implement changes through structured control processes Collaborate with the product team to suggest core functionality improvements As needed, participate in client-facing scoping discussions and … languages, scripting, and database query languages Recent experience with large language models and agentic implementations Nice-to-Have Skills Project and change management experience, particularly with IT implementations and UAT management Experience preparing presentations ranging from high-level functional overviews to detailed technical documentation Proficiency collaborating with stakeholders across different functional areas Vertical/Industry experience with customers in financial More ❯
ensuring fairness and inclusion through Talent, Education & Communication, Employee Groups, and Celebrations. Position Overview You will partner with the Lead (Director) to shape the vision for Trading, UX, and Testing strategies, developing roadmaps aligned with these goals. You will prioritize the customer experience with a data-driven approach to identify opportunities across all digital touchpoints. You will share knowledge … with stakeholders nationally and globally to ensure seamless integration across the consumer journey, processes, testing, and personalization. Responsibilities include: Devising strategic roadmaps and collaborating with the Director on vision and tactics. Identifying opportunities for end-to-end journey optimization. Providing data-driven perspectives on issues impacting revenue and customer experience across all digital touchpoints. Representing the business voice on … Adobe Analytics and Contentsquare for decision-making. Ability to translate business goals into clear testing strategies, project requirements, and optimization roadmaps. Experience representing business needs during project delivery, UAT cycles, and post-launch validation. Proven leadership in managing teams, focusing on skill development, confidence-building, and ownership. Excellent cross-functional collaboration skills, capable of navigating internal/external and More ❯
is a high-impact role in a fast-paced environment, working on critical infrastructure transformation and change management initiatives. Key Responsibilities Maintain and manage the master implementation schedule for user migrations. Coordinate with business units and IT ops to schedule cut-over windows. Lead daily/weekly readiness calls; track actions … risks, and dependencies across infrastructure, apps, networks, and security. Prepare change requests and CAB packs aligned with internal policies and banking regulations. Own and maintain run-books and checklists (UAT, smoke tests, rollback). Drive pilot and phased rollouts, coordinating with engineers and support teams. Update project dashboards and RAID logs; deliver concise status reports. Manage live cut-over activities … logging incidents and communicating with stakeholders in real time. Support user feedback collection and continuous improvement efforts. Provide coordination for the related email domain change project. Collaborate with global teams to align operating models for infrastructure changes. Ensure data accuracy of EMEA-wide staff lists for migration planning. Create end-user communications and training materials. Essential Skills & Experience More ❯
and system capabilities. Acting as the key interface between the business and technical delivery teams, you will manage all aspects of the programme from scoping and planning through to testing, go-live and change adoption. This role requires someone with a deep understanding of CRM platforms (Salesforce and Bullhorn), excellent stakeholder management skills, and the ability to operate strategically … Responsibilities Lead CRM Transformation Projects Own and manage delivery of the CRM and systems transformation programme from a Prospero perspective. Drive all phases of project delivery including scoping, tracking, testing, change management, and post-go-live support. Stakeholder Engagement & Escalation Act as the senior escalation point for internal stakeholders and external delivery partners. Influence and drive change across business … Collaborate with BAU (Business as Usual) teams to ensure key business processes, pain-points, and requirements are captured and addressed. Work closely with designated Subject Matter Experts (SMEs) during UAT, training and go-live phases. Technical & Process Expertise Bring strong, practical knowledge of Salesforce, Bullhorn, and the current platforms and processes. Be a tech-savvy change influencer, able to bridge More ❯
technical owner of our People systems, with responsibility for architecture, configuration integrity, integrations, and roadmap execution Oversee rollout of new modules and features (e.g. LMS), ensuring operational readiness (e.g., UAT, documentation, training) Stay current on People Tech trends and make recommendations to improve tools and processes Work with the Delivery function to support project planning Support adoption and tech enablement … other people platforms, such as LMS; able to clearly articulate the strengths and trade-offs of different solutions Ability to evaluate and align systems and processes to ensure optimal user experience, efficiency and scalability High proficiency in Excel/Google Sheets; a working understanding of Tableau and data architecture is a plus Understanding of GDPR, data privacy considerations, governance More ❯
