51 to 56 of 56 Customer Experience Jobs in Manchester

sit in call queues for two hours, all while being told, “your call is important to us.” Customers deserve and demand better, so our clients trust us to transform customer experiences with the cloud-based Contact Centres of tomorrow! The Role of a Presales Engineer at ConnexAI Presales Engineers in our business live at the intersection of sales and … technology. Using your technical background as a foundation, you’ll help prospective clients understand the gains and benefits that modern, cloud-based customer experiences can deliver. Some opportunities will be formal procurement processes, and some will be driven by "art of the possible" demo-style sessions to enthuse, excite, and engage prospective clients. Client Range We work with a … real-time agent coaching, among other new features. Day-to-Day Responsibilities Working alongside our in-house sales team, product specialists, and delivery teams, you’ll own the early customer conversations. This includes: Designing and delivering modern, engaging sales presentations and demos Responding to RFIs and RFPs Scoping integrations, custom flows, and validating integrations Meeting new and existing clients More ❯

partnered with for years. They're now looking for a Business Analyst to help shape the next phase of their journey, working at the intersection of product, people, and customer experience. The Role As Business Analyst, you'll act as the connective tissue between ideas and delivery. You'll bring clarity to complexity, define business needs, and play a … in defining ROI, goals, and success metrics Collaborating closely with developers, designers, and key business stakeholders Helping streamline processes, uncover insights, and influence product decisions What You'll Bring Experience working in agile environments alongside cross-functional teams Strong analytical and data-led thinking: comfortable digging into details and seeing the bigger picture Confident communication across all levels: from More ❯

scalability, and compliance with WCAG 2.2 AA standards. Foster a Discovery Culture Encourage rapid experimentation, user engagement, and continuous learning. About You Youre a passionate, discovery-led designer with experience in regulated environments and a strong foundation in UX. You bring: Solid experience in UX and product design, with exposure to service design, user research, content design, or … strategy. Hands-on experience designing for native mobile apps (iOS and/or Android), with a deep understanding of platform guidelines and mobile UX best practices. A collaborative mindset and the ability to work cross-functionally to deliver innovative solutions. A strong grasp of interaction design, user behaviour, and usability principles. Commitment to inclusive UX design and accessibility from … the start. Proficiency in Figma and confidence working with design systems. Experience with user research, usability testing, and UX evaluation methods. Familiarity with WCAG 2.2 AA standards, product discovery, and agile product development. Why Join? This is a brilliant opportunity for a UX Product Designer whos passionate about transforming customer experiences and raising the bar for design excellence. More ❯

and compliance with WCAG 2.2 AA standards. Foster a Discovery Culture – Encourage rapid experimentation, user engagement, and continuous learning. About You You’re a passionate, discovery-led designer with experience in regulated environments and a strong foundation in UX. You bring: Solid experience in UX and product design, with exposure to service design, user research, content design, or … strategy. Hands-on experience designing for native mobile apps (iOS and/or Android), with a deep understanding of platform guidelines and mobile UX best practices. A collaborative mindset and the ability to work cross-functionally to deliver innovative solutions. A strong grasp of interaction design, user behaviour, and usability principles. Commitment to inclusive UX design and accessibility from … the start. Proficiency in Figma and confidence working with design systems. Experience with user research, usability testing, and UX evaluation methods. Familiarity with WCAG 2.2 AA standards, product discovery, and agile product development. Why Join? This is a brilliant opportunity for a UX Product Designer who’s passionate about transforming customer experiences and raising the bar for design More ❯

multiple languages and cultures. With our cutting-edge work and state-of-the-art approaches, our AI and cloud-based solutions have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is unapologetically committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping the future of customer … We're Looking For Exceptional attention to detail — you can spot inconsistencies and anomalies in text and audio. Strong linguistic or cultural knowledge (multilingual skills are a plus). Experience with audio transcription, annotation, or similar tasks is highly desirable. Ability to work efficiently with data labelling tools and meet deadlines/KPIs. Comfortable with repetitive tasks and long More ❯

multiple languages and cultures. With our cutting-edge work and state-of-the-art approaches, our AI and cloud-based solutions have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is unapologetically committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping the future of customer … We're Looking For Exceptional attention to detail — you can spot inconsistencies and anomalies in text and audio. Strong linguistic or cultural knowledge (multilingual skills are a plus). Experience with audio transcription, annotation, or similar tasks is highly desirable. Ability to work efficiently with data labelling tools and meet deadlines/KPIs. Comfortable with repetitive tasks and long More ❯