51 to 75 of 76 Customer Experience Jobs in Manchester

Product Manager SaaS (Product discovery and UX)

Hiring Organisation
Better Placed
Location
Manchester Area, United Kingdom
role where you'll simply ship features or manage a backlog. They're looking for a Product Manager who is passionate about understanding which customer problems are worth solving, works closely with Product Design and Engineering to validate solutions, and can get valuable products and features into customers' hands … quickly. You'll balance user needs, commercial objectives and technical considerations, with success measured through customer adoption and genuine business outcomes rather than simply how much gets delivered. AI is also an important part of the product strategy. You don't need to be an AI specialist ...

Product Analyst

Hiring Organisation
Harnham
Location
Manchester Area, United Kingdom
highly regarded digital business that reaches millions of consumers every week. Sitting within a cross functional product environment, you will use data to shape customer experiences, influence product strategy, and drive measurable business outcomes. You will take ownership of key analytics initiatives while helping to develop best practice across … deeply embedded within product development. They offer a collaborative environment where analysts work closely with Product, Engineering, Design, and Research teams to solve complex customer challenges. The Role As a Senior Data Analyst, you will: Partner with product teams to define success metrics and measurement frameworks Establish robust governance ...

Sr. ASIC Design Engineer, Blink/Ring ASIC Team

Location
Manchester, England, United Kingdom
ASIC Design Engineer on our Blink/Ring ASIC Team, you'll work on cutting‐edge System-on-Chip (SoC) designs that directly impact customer experiences. Our vertically integrated environment means you'll see your innovations come to life in products that customers genuinely love … validation environment that spans from architectural modeling through post‐silicon validation. We believe in giving engineers the best tools to do their best work. Customer‐Obsessed Engineering: We work backwards from real customer needs to create super‐low power, energy‐efficient designs featuring the latest advances ...

Senior Backend Engineer – Cloud-Native, AWS, Scalable

Location
Manchester, England, United Kingdom
backend services and platforms across our travel tech estate. You’ll work on distributed systems, cloud-native architectures and APIs powering supplier integrations and customer experiences. In this senior role you’ll own complex components, collaborate with product and other engineers, and help shape our deployment, observability and reliability ...

Cloud-Native Architecture Leader for Scalable Platforms

Location
Manchester, England, United Kingdom
Engineering Director and guiding a team of architects and specialists. You will work with engineering, product and technology leaders to deliver rapid, reliable customer experiences while shaping the future evolution of Propel and expanding into new #J-18808-Ljbffr ...

Digital Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £52,000 per annum
000. This is an excellent opportunity for a Digital Analyst to join a well-established organisation investing heavily in its digital products and customer experience. You'll play a key role in turning digital data into actionable insights, helping product and marketing teams make informed decisions that drive measurable … business impact. The Company They are a large, customer-focused organisation with a strong digital presence and an ongoing commitment to data-driven decision making. Their digital team works across a range of online products and platforms, continually improving customer journeys through insight, experimentation and optimisation. With ...

CRO Developer

Hiring Organisation
Harnham
Location
Manchester Area, United Kingdom
established digital performance business operating across multiple international markets. Through a portfolio of proprietary digital platforms, they manage and optimise the full customer journey from acquisition through to conversion. Their data-driven approach to growth has created a strong culture of experimentation, with significant opportunities to improve customer … implementations Collaborate with analytics teams to support experiment measurement and reporting Contribute to experimentation best practices, processes, and governance Identify technical opportunities to improve customer journeys and conversion performance Your Skills & Experience Strong commercial experience as a CRO Developer, Front End Developer, or Experimentation Developer Hands ...

Strategic Executive Assistant to the Chief Digital Officer

Location
Manchester, England, United Kingdom
Banking Group in Manchester is seeking an Executive Assistant to the Chief Digital Officer. The role combines executive support with strategic delivery across digital, customer experience, data and technology domains. Hybrid, full-time, with a clear focus on shaping priorities and driving outcomes for leaders and the business. ...

Lead Appian Development Consultant

Location
Manchester, England, United Kingdom
Valtech? We’re the experience innovation company—a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values‐driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers ...

Senior Analyst

Hiring Organisation
Harnham
Location
Stockport, England, United Kingdom
Senior Insight Analyst Stockport (Hybrid – 2x Days a Week) £40,000-£50,000 THE COMPANY This is an opportunity to join a well-established, customer-focused business with a strong data culture, following an internal promotion within the analytics team; you’ll sit within a high-impact Customer … Evaluate marketing performance & ROI across channels Monitor and optimise contact centre performance (sales-focused metrics) Identify customer pain points and opportunities to improve CX and conversion Translate stakeholder questions into clear analytical outputs and recommendations Support real-time decision-making with data-driven insights YOUR SKILLS & EXPERIENCE Strong ...

Senior Service Delivery Manager

Location
Manchester, England, United Kingdom
programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale-up or similarly complex environment. You’ll work closely with senior stakeholders, technology teams and suppliers to improve … measurable outcomes. Manage strategic suppliers, performance, contracts and operational risk. Drive excellence across Incident, Problem, Change, Release and Capacity Management. Improve service integration, user experience and overall service maturity. Ensure compliance with relevant security, regulatory, ISO and CE+ requirements. What You’ll Bring - 10+ years’ experience ...

Data Governance Lead

Location
Manchester, England, United Kingdom
market and bringing to life the art of the possible for our clients changing the narrative of Data Governance into a value, outcome experience for clients. We bring a subject to life to what Data Governance will mean for colleagues, we believe that an excellent experience for colleagues … positive impact on the clients customer. We have passion for building strategies, solutions and implementing Data Governance best practice, Data Products combined with user experience to help our clients solve their most complex and interesting business problems. Our Data Governance practice inspires clients by being outcome and value focussed ...

Senior Software Engineer

Hiring Organisation
CarFinance 247
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
Finance 247 is a passionate, backend-leaning technologist with a strong interest in modern web technologies and best practices. You'll have advanced experience with Vue 3 and its associated ecosystem, TypeScript, and Node, and be comfortable working with SQL - and because we use generative AI to design … modelling data in SQL, and shipping features end to end. We build on the Cloudflare developer platform (Workers, Pages, D1, KV, and Queues), so experience there is ideal, though a background in other cloud architecture such as Azure works just as well. There's a strong emphasis on clean ...

Web Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £34,000 per annum
transformation, analytics, and continuous improvement. With a significant online presence and ongoing investment in data capabilities, they are committed to using insight to enhance customer experiences and business performance. Their Data & Insights team plays a key role in shaping digital strategy and driving evidence-based decision-making across … experimentation programmes through data analysis and insight generation Evaluate test outcomes and provide recommendations to improve website performance Identify optimisation opportunities across digital customer journeys Query and manipulate data using SQL and BigQuery Produce reports, dashboards, and actionable insights for stakeholders Collaborate with digital, marketing, and product teams ...

Senior Appian Development Consultant

Location
Manchester, England, United Kingdom
Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. The Role: You’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise ...

Senior Infrastructure Engineer

Hiring Organisation
AJ BELL BUSINESS SOLUTIONS LIMITED
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Bells infrastructure services, while supporting and enabling the business to achieve its regulatory requirements, including Consumer Duty. Competence and Knowledge Competence Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology environment. Experience designing, delivering and supporting … dependencies between infrastructure technologies, applications, networks, identity, security and operational processes. Ability to troubleshoot complex technical issues and support timely incident and problem resolution. Experience producing technical documentation, implementation plans, support handover material and standards documentation. Experience working within change control, operational governance and service management processes. Strong ...

Senior Analyst

Hiring Organisation
Harnham
Location
Manchester, England, United Kingdom
Manchester (Hybrid – 3x Days a Week in Office) If you're passionate about product analytics, experimentation, and using statistics to shape the experience of millions of users, this is an opportunity to join one of the UK's leading digital product teams! The Company A market-leading digital business … products used by millions of customers every month. The Role Joining the Growth Engineering team, you'll use product analytics and experimentation to improve customer experiences, optimise conversion journeys and deliver smarter personalisation. You'll: Lead product analytics projects from problem definition through to recommendation Design, analyse and evaluate ...

Senior Product Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
Manchester (Hybrid - 3x Days a Week in Office) If you're passionate about product analytics, experimentation, and using statistics to shape the experience of millions of users, this is an opportunity to join one of the UK's leading digital product teams! The Company A market-leading digital business … products used by millions of customers every month. The Role Joining the Growth Engineering team, you'll use product analytics and experimentation to improve customer experiences, optimise conversion journeys and deliver smarter personalisation. You'll: Lead product analytics projects from problem definition through to recommendation Design, analyse and evaluate ...

Director of Financial Crime

Location
Manchester, Lancashire, United Kingdom
senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What Youll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation and risk … into efficient, automated, and customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion continuous ...

Product Manager

Hiring Organisation
Inara
Location
Manchester, England, United Kingdom
events monthly for thousands of organisations worldwide. You'll work across the full stack: web capture systems, large-scale data pipelines, communications archiving, and customer-facing products. This role goes beyond backlog management. You'll set direction, defend it, and take real responsibility for what gets built … exist. Communicate clearly and often: share progress openly, raise concerns early, and close the gap between what the team builds and what the customer experiences. What You'll Bring Essential You've shipped things you can talk about clearly: what your theory was, what you actually built ...

Senior Payroll Advisor

Hiring Organisation
Portfolio Payroll Limited
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£33000 - £38000/annum
software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers … payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What ...

Commercial Manager

Hiring Organisation
Mercury Hampton Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£40000 - £55000/annum Car Allowance + Bonus
solution combines digital payments, real-time analytics, dynamic pricing and ANPR-based access to help customers improve revenue, reduce operating costs and enhance the customer experience. The Opportunity You'll take ownership of developing new business across: Car park operators Private parking businesses Property owners and asset managers Retail … operational efficiency, revenue optimisation and long-term digital transformation. What We're Looking For We're keen to speak with individuals who: Have experience selling solutions into car park operators or the wider parking sector Can open and develop strategic new business opportunities Are commercially minded and comfortable discussing ...

Ecommerce Executive

Hiring Organisation
Robert Walters
Location
Bury, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
management and optimisation of the company's online sales channels. Maintain and develop the B2B e-commerce platform, ensuring a smooth experience for customers. Manage relationships with external technology and platform providers, resolving issues where required. Support the delivery of digital marketing activity across the channels. Assist with … integration and maintenance of internal systems and e-commerce processes. Identify opportunities to improve online performance, processes and customer experience. Support wider digital and e-commerce projects as the business continues to grow. About You We are looking for an experienced E-Commerce Executive or similar , with a good ...

Ecommerce Executive

Hiring Organisation
Webber Hughes Ltd
Location
Bury, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£32,000 - £35,000 per annum
Ecommerce Executive Bury £32-35k DOE Do you have previous Ecommerce experience updating website content, pricing, product listings, specifications and imagery? Do you enjoy managing volume data, possess excellent attention to detail and working in small team environment? Interested in being part of a growing business with great … manage large volumes of product data, specifications, imagery and digital assets. Carry out ongoing product categorisation, merchandising and site optimisation to improve the customer journey. Perform regular website checks to identify and resolve content, pricing or product issues. Maintain product databases, ensuring information is accurate, consistent and optimised ...

Senior Business Consultant - Change Management | SAP S/4HANA

Hiring Organisation
Big Red Recruitment
Location
Salford, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £90,000 per annum
understand how difficult real organisational change can be. Now you want an opportunity where you can have a bigger influence — on the programme, the customer, the people around you and the wider consulting relationship. We're looking for a Senior Business Consultant specialising in Change Management to join … transformation delivery with senior-level consulting responsibility . More than just a Change Manager role You'll become a trusted partner to the customer, working across an environment that stretches from the manufacturing shop floor through to executive leadership . You'll help shape and lead the change approach ...