Customer Experience Jobs in Manchester

Customer Experience (CX)
North West > Manchester

The table below provides summary statistics for permanent job vacancies advertised in Manchester requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 23 July 2025, comparing them to the same period in the previous two years.

6 months to
23 Jul 2025
Same period 2024 Same period 2023
Rank 126 109 84
Rank change year-on-year -17 -25 -1
Permanent jobs citing Customer Experience 41 110 166
As % of all permanent jobs advertised in Manchester 1.61% 2.12% 4.14%
As % of the Processes & Methodologies category 1.76% 2.55% 4.31%
Number of salaries quoted 16 69 112
10th Percentile £30,875 - £47,447
25th Percentile £32,500 £24,196 £56,250
Median annual salary (50th Percentile) £56,500 £35,000 £75,000
Median % change year-on-year +61.43% -53.33% +26.05%
75th Percentile £62,000 £57,500 £80,000
90th Percentile £86,250 £70,000 £89,000
North West median annual salary £34,755 £35,000 £75,000
% change year-on-year -0.70% -53.33% +39.53%

All Process and Methodology Skills
Manchester

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Manchester.

Permanent vacancies with a requirement for process or methodology skills 2,335 4,322 3,855
As % of all permanent jobs advertised in Manchester 91.53% 83.16% 96.09%
Number of salaries quoted 1,340 2,946 2,394
10th Percentile £29,500 £30,625 £33,500
25th Percentile £36,750 £41,250 £43,800
Median annual salary (50th Percentile) £55,000 £55,000 £59,526
Median % change year-on-year - -7.60% +8.23%
75th Percentile £72,500 £68,750 £72,500
90th Percentile £87,808 £82,500 £83,750
North West median annual salary £50,055 £50,500 £55,000
% change year-on-year -0.88% -8.18% +4.76%

Customer Experience
Job Vacancy Trend in Manchester

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Customer Experience in Manchester

Customer Experience
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Customer Experience in Manchester.

Salary trend for Customer Experience in Manchester

Customer Experience
Salary Histogram in Manchester

Salary distribution for jobs citing Customer Experience in Manchester over the 6 months to 23 July 2025.

Salary histogram for Customer Experience in Manchester

Customer Experience
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.76%) Microsoft Exchange
2 2 (4.88%) CMS
2 2 (4.88%) Confluence
2 2 (4.88%) Sitecore CMS
Applications
1 4 (9.76%) Microsoft Office
2 1 (2.44%) Microsoft Excel
2 1 (2.44%) Microsoft PowerPoint
Cloud Services
1 7 (17.07%) AWS
2 4 (9.76%) Azure
2 4 (9.76%) Microsoft 365
2 4 (9.76%) SaaS
3 1 (2.44%) AppsFlyer
3 1 (2.44%) Cloud Computing
3 1 (2.44%) Figma
3 1 (2.44%) Google Analytics
3 1 (2.44%) Power Platform
Communications & Networking
1 4 (9.76%) VPN
2 3 (7.32%) Internet
3 1 (2.44%) Unified Communications
Database & Business Intelligence
1 1 (2.44%) BusinessObjects
1 1 (2.44%) Data Mining
1 1 (2.44%) Power BI
1 1 (2.44%) Tableau
Development Applications
1 3 (7.32%) JIRA
General
1 19 (46.34%) Social Skills
2 12 (29.27%) Analytical Skills
3 11 (26.83%) Finance
4 8 (19.51%) Banking
4 8 (19.51%) Marketing
5 3 (7.32%) Public Sector
5 3 (7.32%) Retail
6 2 (4.88%) Financial Institution
6 2 (4.88%) Influencing Skills
6 2 (4.88%) Manufacturing
7 1 (2.44%) Cantonese Language
7 1 (2.44%) Games
7 1 (2.44%) Mandarin Language
7 1 (2.44%) Presentation Skills
Job Titles
1 8 (19.51%) Analyst
2 6 (14.63%) Lead
3 4 (9.76%) Digital Analyst
3 4 (9.76%) Junior
4 3 (7.32%) Delivery Manager
4 3 (7.32%) DevOps Engineer
4 3 (7.32%) Junior Analyst
4 3 (7.32%) Product Manager
4 3 (7.32%) Product Owner
4 3 (7.32%) Risk Manager
4 3 (7.32%) Senior
4 3 (7.32%) Service Delivery Manager
4 3 (7.32%) Service Manager
5 2 (4.88%) Digital Product Manager
5 2 (4.88%) Software Engineer
6 1 (2.44%) Developer
6 1 (2.44%) Junior Developer
6 1 (2.44%) Marketing Manager
6 1 (2.44%) Release Analyst
6 1 (2.44%) Senior Software Engineer
Libraries, Frameworks & Software Standards
1 3 (7.32%) .NET
2 2 (4.88%) .NET Core
2 2 (4.88%) React
2 2 (4.88%) Redux
2 2 (4.88%) Web Services
Miscellaneous
1 6 (14.63%) Product Ownership
2 3 (7.32%) Analytical Mindset
2 3 (7.32%) Data Protection Act
2 3 (7.32%) IoT
2 3 (7.32%) Onboarding
3 2 (4.88%) Client/Server
3 2 (4.88%) Greenfield Project
3 2 (4.88%) Mobile App
4 1 (2.44%) Data Structures
4 1 (2.44%) Enterprise Software
4 1 (2.44%) Management Information System
4 1 (2.44%) NHS
4 1 (2.44%) Online Banking
4 1 (2.44%) PropTech
4 1 (2.44%) Social Media
4 1 (2.44%) SWIFT Messaging Network
Operating Systems
1 4 (9.76%) Android
1 4 (9.76%) Windows
1 4 (9.76%) Windows 10
Processes & Methodologies
1 12 (29.27%) Agile
1 12 (29.27%) Continuous Improvement
1 12 (29.27%) Creative Thinking
2 10 (24.39%) Problem-Solving
3 8 (19.51%) Coaching
3 8 (19.51%) Customer Service
4 7 (17.07%) Analytics
5 6 (14.63%) Artificial Intelligence
5 6 (14.63%) Collaborative Culture
5 6 (14.63%) ITIL
5 6 (14.63%) Roadmaps
6 5 (12.20%) Decision-Making
6 5 (12.20%) Incident Management
6 5 (12.20%) Journey Map
6 5 (12.20%) Mentoring
6 5 (12.20%) Risk Management
6 5 (12.20%) Service Delivery
6 5 (12.20%) Service Management
6 5 (12.20%) Strategic Roadmap
6 5 (12.20%) Strategic Thinking
Programming Languages
1 2 (4.88%) C#
2 1 (2.44%) SQL
2 1 (2.44%) VBA
Qualifications
1 2 (4.88%) Computer Science Degree
1 2 (4.88%) Degree
2 1 (2.44%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (9.76%) Accessibility
2 3 (7.32%) SLA
Systems Management
1 3 (7.32%) Kubernetes
1 3 (7.32%) Terraform
Vendors
1 6 (14.63%) Microsoft
2 5 (12.20%) ServiceNow
3 4 (9.76%) Apple
3 4 (9.76%) Avaya
3 4 (9.76%) Citrix
4 2 (4.88%) Sitecore
5 1 (2.44%) Facebook
5 1 (2.44%) Genesys
5 1 (2.44%) Google
5 1 (2.44%) Revolut