Manchester, North West, United Kingdom Hybrid / WFH Options
Fran Grant It Recruitment Ltd
and planned platform initiatives. Establish controls around capacity management, using the various inputs in terms of new projects/initiatives and business acquisition demands. SLA/OLA management across the various application and environment owners. Pro-active supplier management, working to a balanced scorecard or similar framework. SKILLS & EXPERIENCE REQUIRED more »
week Inside IR35 Purpose of the Position: Drive revenue into the business by maximizing the chargeable elements within every job and ensuring adherence to SLA agreements held with our customers. Ensure that every job completed by a member of the engineering team is completed accurately, with all parts added to more »
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Fran Grant IT Recruitment Ltd
performance, and resilience. - Manage 3rd party solution partners. - Collaborate with teams to support activities and incidents. - Create budgetary reports and capacity management controls. - Oversee SLA/OLA management and supplier relationships. - Mentor/lead a small team of offshore Salesforce Developers. Skills & Experience: - Demonstrable Salesforce admin/Salesforce development experience. more »
SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project work Resolving or escalating user incidents or queries within SLA and KPI timescales Taking ownership of requests and managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp … the following skills then LETS TALK! Previous experience providing IT Support in a professional services environment. Experience in a Service Desk environment working within SLA and KPIs. Windows Server awareness. Active Directory user configuration experience. Ability to work as part of a team, supporting other team members. Excellent problem solving more »
SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project work Resolving or escalating user incidents or queries within SLA and KPI timescales Taking ownership of requests and managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp … the following skills then LETS TALK! Previous experience providing IT Support in a professional services environment. Experience in a Service Desk environment working within SLA and KPIs. Windows Server awareness. Active Directory user configuration experience. Ability to work as part of a team, supporting other team members. Excellent problem solving more »
the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA s are met in the most economic way. Have a solid understanding of customers SLA requirement more »
the best level of customer service and support. • Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. • Work proactively with call allocators to ensure SLA’s are met in the most economic way. • Have a solid understanding of customers SLA requirement more »
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester more »
Job title: Administrator Location: Manchester (On-Site) Contract length: 6 months initial contract Working hours: Monday - Friday; 08:30-16:30 Pay rate: £14.59 per hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking an more »
