SLA Jobs in Manchester

Service Level Agreement (SLA)
North West > Manchester

The table below provides summary statistics for permanent job vacancies advertised in Manchester requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 113 151 168
Rank change year-on-year +38 +17 -28
Permanent jobs citing SLA 51 62 73
As % of all permanent jobs advertised in Manchester 2.23% 1.19% 1.52%
As % of the Quality Assurance & Compliance category 11.33% 9.52% 6.08%
Number of salaries quoted 40 55 41
10th Percentile - £22,250 £24,783
25th Percentile £25,480 £25,500 £30,000
Median annual salary (50th Percentile) £33,000 £29,500 £47,500
Median % change year-on-year +11.86% -37.89% +17.28%
75th Percentile £40,000 £36,500 £57,500
90th Percentile £53,000 £57,500 £63,750
North West median annual salary £28,000 £28,500 £45,000
% change year-on-year -1.75% -36.67% +28.57%

All Quality Assurance and Compliance Skills
Manchester

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Manchester.

Permanent vacancies with a requirement for quality assurance or compliance skills 450 651 1,200
As % of all permanent jobs advertised in Manchester 19.68% 12.44% 24.97%
Number of salaries quoted 201 468 303
10th Percentile £25,480 £27,500 £31,250
25th Percentile £40,988 £35,980 £41,250
Median annual salary (50th Percentile) £55,000 £51,000 £52,500
Median % change year-on-year +7.84% -2.86% +3.02%
75th Percentile £76,250 £67,500 £65,000
90th Percentile £83,750 £87,500 £73,750
North West median annual salary £47,683 £48,000 £49,500
% change year-on-year -0.66% -3.03% -1.00%

SLA
Job Vacancy Trend in Manchester

Job postings citing SLA as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for SLA in Manchester

SLA
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing SLA in Manchester.

Salary trend for SLA in Manchester

SLA
Salary Histogram in Manchester

Salary distribution for jobs citing SLA in Manchester over the 6 months to 17 May 2025.

Salary histogram for SLA in Manchester

SLA
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Manchester region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bolton +3 23 £25,480 -21.60% 3
Oldham - 1 £31,500 -
SLA
North West

SLA
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.88%) Microsoft Exchange
Applications
1 18 (35.29%) Microsoft Excel
2 5 (9.80%) Microsoft Office
Business Applications
1 2 (3.92%) Dynamics CRM
1 2 (3.92%) Dynamics NAV
Cloud Services
1 26 (50.98%) Microsoft 365
2 3 (5.88%) AWS
3 2 (3.92%) Dynamics 365
3 2 (3.92%) Power Platform
4 1 (1.96%) Azure
Communications & Networking
1 2 (3.92%) VPN
Database & Business Intelligence
1 2 (3.92%) Power BI
1 2 (3.92%) Tableau
General
1 23 (45.10%) Social Skills
2 16 (31.37%) Finance
2 16 (31.37%) Legal
3 5 (9.80%) Telecoms
4 4 (7.84%) Analytical Skills
5 2 (3.92%) Inclusion and Diversity
5 2 (3.92%) Law
6 1 (1.96%) Banking
6 1 (1.96%) Billing
6 1 (1.96%) Financial Institution
Job Titles
1 19 (37.25%) Analyst
2 16 (31.37%) Administrator
2 16 (31.37%) IT Administrator
3 7 (13.73%) Business Analyst
3 7 (13.73%) Report Analyst
3 7 (13.73%) Senior
4 5 (9.80%) IT Technician
4 5 (9.80%) Senior IT Technician
4 5 (9.80%) Senior Technician
5 4 (7.84%) 1st Line Service Desk Analyst
5 4 (7.84%) Service Analyst
5 4 (7.84%) Service Desk Analyst
5 4 (7.84%) SOC Engineer
6 2 (3.92%) 1st Line Support
6 2 (3.92%) IT Analyst
6 2 (3.92%) IT Support Analyst
6 2 (3.92%) Security Engineer
6 2 (3.92%) Service Desk Support
6 2 (3.92%) Service Desk Support Analyst
6 2 (3.92%) Support Analyst
Miscellaneous
1 23 (45.10%) Social Media
2 16 (31.37%) Data Protection Act
3 5 (9.80%) Management Information System
Operating Systems
1 15 (29.41%) Windows
2 9 (17.65%) Windows 10
3 6 (11.76%) Windows Server
4 5 (9.80%) Mac OS X
4 5 (9.80%) Windows Vista
5 2 (3.92%) Android
Processes & Methodologies
1 27 (52.94%) Customer Service
2 24 (47.06%) Continuous Improvement
3 23 (45.10%) Process Improvement
4 16 (31.37%) Asset Management
4 16 (31.37%) Data Protection
4 16 (31.37%) Line Management
5 9 (17.65%) Use Case
6 8 (15.69%) Change Management
6 8 (15.69%) Problem-Solving
7 7 (13.73%) Business Process Analysis
7 7 (13.73%) Business Strategy
7 7 (13.73%) Collaborative Working
7 7 (13.73%) Data Analysis
7 7 (13.73%) Requirements Gathering
8 5 (9.80%) Proactive Maintenance
8 5 (9.80%) Software Distribution
9 4 (7.84%) Cybersecurity
9 4 (7.84%) SIEM
10 3 (5.88%) Customer Experience
11 2 (3.92%) Incident Response
Programming Languages
1 2 (3.92%) Kusto Query Language
1 2 (3.92%) Python
Qualifications
1 23 (45.10%) DBS Check
2 11 (21.57%) Degree
3 5 (9.80%) ACSP
3 5 (9.80%) HP AIS
3 5 (9.80%) MCSA
3 5 (9.80%) Microsoft Certification
3 5 (9.80%) Network+ Certification
3 5 (9.80%) VMware Certified Professional (VCP)
4 4 (7.84%) CompTIA CySA+
4 4 (7.84%) SC Cleared
4 4 (7.84%) Security Cleared
5 1 (1.96%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (9.80%) ISO/IEC 27001
System Software
1 24 (47.06%) Active Directory
2 5 (9.80%) vSphere
3 1 (1.96%) Hyper-V
3 1 (1.96%) VMware Infrastructure
Systems Management
1 5 (9.80%) SCCM
2 2 (3.92%) QRadar
Vendors
1 31 (60.78%) Microsoft
2 7 (13.73%) Apple
3 6 (11.76%) VMware
4 5 (9.80%) HP
4 5 (9.80%) Veeam
5 4 (7.84%) AlienVault
6 2 (3.92%) Avaya
6 2 (3.92%) Citrix
6 2 (3.92%) Salesforce
6 2 (3.92%) ServiceNow
6 2 (3.92%) Splunk