Client Onboarding Jobs in Merseyside

23 of 23 Client Onboarding Jobs in Merseyside

Klaviyo account manager

liverpool, north west england, United Kingdom
Perform Digital Media (PDM)
culture. Job role: We seek an Email account manager with a minimum of 2 years agency experience in the e-commerce space. Job description Client Onboarding: Participate in client onboarding to ensure all necessary resources are gathered. Content Creation: Develop content calendars for clients … with design inspiration for your designer, using resources such as Milled, Mailcharts and Really Good Emails. Creating popups and lead magnets for your clients. Client Communication: Respond to clients according to our communication guidelines. Create and share weekly, monthly (meeting), and quarterly (meeting) reports with your clients. Data Analysis … checks before sharing emails with clients and scheduling them. Build flow skeletons and collaborate with designers to implement them. Share content with QA before client review and address any issues. Email Management: Schedule emails and manage pop-ups. Troubleshoot any account issues. Designer Coordination: Ensure designers follow agency rules More ❯
Posted:

Senior Solutions Architect

liverpool, north west england, United Kingdom
WSS Associates
The Senior Solution Architect within our Alternative Asset client will play a critical role in designing and delivering scalable, secure, and interoperable technology solutions that support our client’s expanding portfolio of client services and products. Working within the enterprise architecture framework and reporting to the Director … of Technology – Markets, this role is pivotal to enabling complex, non-standard client onboarding, integration, and delivery projects. You will operate at the intersection of technology, business, and client delivery—owning solution design across multiple concurrent initiatives while ensuring alignment with our client’s long … a pragmatic, delivery-focused mindset. Key responsibilities: Solution Architecture & Design Deliver solution architecture across a portfolio of high-volume, multi-stream projects, including new client onboardings, system integrations, and platform enhancements. Design for scalability, modularity, and adaptability to meet the varying needs of institutional clients, fund structures, and regulatory More ❯
Posted:

Operations Manager - FinTech

liverpool, north west england, United Kingdom
Cavenwell Group
ABOUT CAVENWELL Cavenwell is a next-generation trust and fiduciary firm — client-obsessed, cross-border by design, and powered by technology. We provide global structuring, governance, and administration solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest … tools modern fintechs and service firms use to move quickly and scale effectively. RESPONSIBILITIES Operational Infrastructure Design, document, and roll out core processes across client onboarding, compliance, finance, HR, and client service Build clear and scalable SOPs to capture institutional knowledge and reduce key-person dependency … on larger integrations (e.g. RPA, APIs, intelligent document workflows) Cross-Functional Delivery Serve as a day-to-day execution partner to finance, compliance, and client service leads Support the rollout of new jurisdictions, systems, or service offerings with strong operational planning and oversight Help develop and enforce internal service More ❯
Posted:

Customer Success Manager (Aviation Tech)

liverpool, north west england, United Kingdom
Hybrid / WFH Options
FBO One
Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. More ❯
Posted:

Senior Manager - Decision Systems

liverpool, north west england, United Kingdom
Hybrid / WFH Options
WeDo
failure, so you’ll help shape smart processes and solid succession plans What you’ll need: Experience working across the full decisioning/customer onboarding journey — especially in a fast-paced or regulated environment Strong understanding of how engineering teams work, especially with Java Familiarity with SQL Server More ❯
Posted:

Project Support Engineer

liverpool, north west england, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
Posted:

Account Executive

liverpool, north west england, United Kingdom
CD Recruitment
position the value of AI-powered data security in solving enterprise challenges. Collaborate with Pre-Sales and Customer Success teams to ensure successful onboarding and customer satisfaction. Maintain accurate pipeline forecasting. What Does Success Look Like? You consistently meet or exceed quota, close complex deals with key enterprise More ❯
Posted:

Product Manager - Social Value Management

Liverpool - Home & Hybrid, Liverpool, Merseyside, United Kingdom
Hybrid / WFH Options
Reymas Group
validate product improvements. Work with design and development teams to deliver user-focused tools. Monitor social value policy changes and integrate best practices. Support client onboarding and demos with product insights. Identify new opportunities for innovation and platform integration. Experience & Skills Required Background in Social Value Management More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum
Posted:

Customer Success Manager

liverpool, north west england, United Kingdom
Neuroworx
onboarding new clients, delivering product demos, nurturing relationships, and identifying opportunities to expand our impact. Key Responsibilities Own the end-to-end client journey, from onboarding through ongoing success Conduct engaging demos and training sessions to showcase the Neuroworx platform Act as the main point … of contact for client communications and support Monitor client health and proactively address any issues or concerns Collaborate with internal teams to ensure client feedback informs product development Identify growth opportunities within accounts and support upsell/cross-sell initiatives Help refine and improve our customer experience … processes as we scale Ideal Background 2+ years of experience in customer success, account management, or client-facing roles Experience in SaaS, HR Tech, or recruitment-related industries is a strong plus Excellent communication skills with the ability to build trust quickly Comfortable running product demos and training remotely More ❯
Posted:

Customer Success Consultant- Fully Remote- United Kingdom

liverpool, north west england, United Kingdom
Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer More ❯
Posted:

Hardware Sales Associate

liverpool, north west england, United Kingdom
Hybrid / WFH Options
idpp
per annum (OTE £80,000 per annum) Permanent Remote (UK based), must be able to attend regular office meetings A technology hardware specialist client is seeking an Hardware Sales Associate to create used hardware partnership opportunities. You will manage the initial onboarding phase, and nurture long-term … relationships with their clients. This is a crucial role expanding the company's client base and offering. You will report to the Sales Director. Key Responsibilities: 1. Sourcing New Business Opportunities: Identify, prospect, and secure new business opportunities Identify trends, customer pain points, and opportunities within the sector Build … the full potential and capabilities of their products and services. 3. Account Management: Cultivate and sustain robust, long-term relationships with key stakeholders within client organisations. Act as the primary point of contact throughout the partnership, ensuring clients receive prompt support and attention. Collaborate closely with clients to comprehend More ❯
Posted:

Product Marketing Manager

liverpool, north west england, United Kingdom
Chesamel Group
s biggest and best-known tech companies choose to work with us. The Team Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective … focused on delivering excellent client servicing while leading business transformation for our clients. About the Role: As a vendor resource within the EMEA Creator Product Marketing team, you will be instrumental in driving the success of our client’s creator products across the region. This role requires a … data-savvy individual with exceptional project management and communication skills. You will work independently on projects after initial onboarding, collaborating closely with client’s stakeholders and cross-functional teams to deliver impactful results. Core Responsibilities: 1. Product Marketing & Go-to-Market (GTM): Regional GTM Execution: Lead the More ❯
Posted:

Frontend Developer

liverpool, north west england, United Kingdom
Hybrid / WFH Options
InvokHR Solutions
We’re Hiring: Freelance Frontend Developer (Remote) About the Client: Join one of the world’s fastest-growing AI companies, trusted by global leaders like Meta, Microsoft, and Accenture. Backed by Amazon and Meta, and valued at $13.8B, our client delivers high-quality data-labeling services powering innovations … hour 20 min of technical assessment (MCQs + coding) Candidates scoring 80% + will be contacted for: Interview Onboarding 20-minute client assessment Why Join Our Client? ✅ Work remotely from anywhere ✅ Weekly payouts for completed work ✅ Contribute to cutting-edge AI innovation ✅ Access to multiple ongoing … projects ✅ Smooth onboarding with dedicated support Ready to Apply? Send your resume to: referrals@invokhr.com Email Subject Line: Resume for Front-End Developer – AI Role Be part of a global mission to accelerate AI development through high-impact projects. We look forward to connecting with talented developers like More ❯
Posted:

Salesforce Business Process Improvement Manager

liverpool, north west england, United Kingdom
Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers More ❯
Posted:

Solutions Consultant

liverpool, north west england, United Kingdom
YourPrime
customer evaluations and implementations of our Clients SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide clients through onboarding … provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. … and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant More ❯
Posted:

Technical Support Team Leader

birkenhead, north west england, united kingdom
Reed Technology
Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP and Broadband orders. … Project Management: Develop project timelines and ensure milestones are achieved and identify potential risks and implement mitigation strategies. * Customer Liaison: Arrange and conduct onboarding meetings with customers to understand their requirements and expectations. * Supplier Coordination: Liaise with suppliers to place and monitor equipment orders and service activations and More ❯
Posted:

Inside Sales Representative

liverpool, north west england, United Kingdom
Hybrid / WFH Options
Aveni
with existing SME accounts for expansion and renewals. This role is crucial to driving growth through direct engagement with prospects, ensuring a seamless onboarding process, and supporting customers throughout their lifecycle. It’s a great stepping stone to develop your closing skills and move towards a Mid-Market … larger opportunities for MM and Enterprise AEs. Identify, develop, and close expansion opportunities with existing SME accounts. Manage post-sale processes, ensuring smooth onboarding and access to the platform for new users, including but not limited to arranging and conducting user training and ensuring customer success post-implementation. More ❯
Posted:

Building Management Systems Engineer

liverpool, north west england, United Kingdom
Hybrid / WFH Options
Grid Edge
your success: ● Successful enablement of Grid Edge smart building solutions to time, cost and quality ● Potential efficiency gains identified within first 60 days ● Customer Onboarding CSAT ● Hardware and install improvements What you will do (Key Accountabilities): Installation Surveys, configuration, and maintenance of BMS equipment - mainly with the Tridium … Product range and mobile connectivity devices for GE Service delivery. Client and contractor training and onboarding Conduct routine inspections and preventive maintenance on BMS components. Troubleshoot and resolve issues related to BMS functionality and our iOT based service Collaborate with cross-functional teams to integrate BMS into … accountable against their deliverables and communicate any customer impacting issues. Aim to become the onboarding lead in ensuring data is egressing from client's system to Grid Edge. This will also include hardware and comms enablement of buildings if required. Provide clear data requirements, tools and processes More ❯
Posted:

Strategic Account Manager

liverpool, north west england, United Kingdom
CD Recruitment
Align closely with Sales, Product, Support, and Implementation teams. Champion the voice of the customer internally to shape product roadmap and services. Support onboarding and customer enablement efforts as needed. Data-Driven Success Track KPIs and feature adoption rates. What Does Success Look Like? You deliver 110%+ … What’s on Offer? Autonomy and ownership of a high-value portfolio and career progression in a growing, mission-led SaaS company. Structured onboarding, a collaborative team, and full travel reimbursement. Note: Due to high application volumes, if you have not been contacted within 7 days, please assume More ❯
Posted:

Training Consultant

liverpool, north west england, United Kingdom
Hybrid / WFH Options
Synchro
Software Trainer – Fintech Salary - £40,000 - £45,000 Remote-first (occasional visits to the office in Warwickshire + client sites) SaaS | Financial Services | Client Enablement | Training Are you passionate about tech, training, and helping people get the most out of great software? We’re hiring a Software Trainer … for a fast-growing fintech that’s empowering Financial Planning & Investment Management firms with a modern client portal - boosting efficiency, compliance, and client engagement. What you’ll be doing: You’ll be the face of the product when it comes to user adoption - leading training, building resources, and … use cases Onboard new clients and train internal teams Keep training content aligned with product updates Collect feedback + continuously improve delivery Support ongoing client engagement + product adoption What we’re looking for: Experience delivering software training (virtual + in person) Excellent communicator who builds rapport easily Adaptable More ❯
Posted:

Enterprise Account Executive

liverpool, north west england, United Kingdom
Hybrid / WFH Options
YourPrime
strong relationships with senior stakeholders through a strategic, consultative approach Collaborate with product, commercial, and delivery teams to ensure smooth onboarding and client success Feed into strategic planning and market expansion initiatives Requirements Demonstrable success in selling payment gateway, acquiring, or ePOS solutions to enterprise clients Strong More ❯
Posted:

Account Manager

liverpool, north west england, United Kingdom
Redimeer
My client is a Series A InsurTech and a digital-native TPA who use automation technology and AI to bring speed, advanced data science, and simplicity to the experience of consumers, insurance adjusters, and carriers. As an Account Manager, you will be an integral part of the approach to … client service - working closely with the claims, operations, analytics and technology teams to drive positive customer engagement and identify opportunities to win business. For this role, you will need to have experience managing accounts in the UK general insurance market, with a strong preference for relevant claims knowledge. The … of the customer and provide valuable insights to the operations and technology teams to ensure continual improvement and optimisation of outcomes Support the onboarding of new customers working closely with claims operations and technology teams Requirements Strong experience in the UK insurance industry in an Account Executive function More ❯
Posted:

Fidessa Support Analyst

liverpool, north west england, United Kingdom
Caspian One
Equity Front Office Application Support – Investment Bank – London Location: London (3 Days on-site per week) Level: Mid to Senior Our client, a leading global investment bank, is looking for an experienced Application Support Analyst to join their Front Office Technology team in London. You’ll be embedded within … workflows, particularly around booking, allocations, and commission issues Support and troubleshoot workflows in Fidessa CTAC , CTM, FIX, and internal trading systems Assist with onboarding new clients, building reports, and managing enhancement requests Become the go-to person for booking/allocation and settlement processes Own incidents through to More ❯
Posted: