IT Account Manager
- Location
- Birmingham, England, United Kingdom
develops a portfolio of existing customers, protects recurring revenue, and ensures customers achieve measurable value from their relationship with the company. This role combines customer advocacy, commercial account development, and internal stakeholder coordination. It is not purely a sales position. The Account Manager must understand customer business priorities … monitor service performance, and collaborate with technical, operational, and commercial teams to deliver successful customer outcomes and long‐term partnerships. Key Responsibilities Account Ownership Act as the primary commercial relationship owner for an assigned portfolio of customers. Develop and maintain documented account plans for all strategic accounts. Gain ...