26 to 50 of 58 Customer Insight Jobs in the Midlands

Halfords is seeking a CX insights Manager to drive analytics and customer insight delivery that shapes the customer experience. You will collect, analyse, and interpret customer data, creating actionable intelligence and dashboards to empower decisions across marketing, operations, product and support teams. You will champion prioritising ...

second year running. We embrace challenge in order to ensure the most innovative and relevant solutions are developed, always with the end customer in mind. Please note that the successful candidate will be required to be security vetted. For this reason, you must have been in UK residence … done differently, now that agentic AI sits inside the delivery lifecycle. What has not become easier is the judgement underneath it — knowing which customer problem matters most, what to build first, and what will still matter in three years. That judgement is what this role is for. You will ...

team and play a key role in the development of the business. n the role you will be responsible for: * Managing and developing strategic customer relationships, acting as a trusted advisor and identifying opportunities for account growth * Understanding customer needs, challenges and business objectives to deliver solutions that … genuine value * Building strong relationships with key stakeholders and decision-makers across customer organisations * Preparing and presenting account plans, forecasts and performance updates * Working closely with internal teams to ensure customers receive an excellent level of service and support * Providing valuable customer insight to influence product, marketing ...

About the role: PwC helps organisations achieve sustainable growth by combining strategy, customer insight, technology, and AI to create value for customers, employees, partners, and shareholders. Within the CLT Consulting team, you will work with leading consumer goods businesses to deliver commercial transformation programmes that drive growth, improve … customer experience, enhance operational efficiency, and embed AI-enabled ways of working. This role plays a key part in shaping and enhancing PwC’s AI proposition in the Consumer Goods and front-office consulting market, developing innovative offerings and accelerating AI adoption across clients and the firm. ...

Marketing, and Design. This is an ideal role for someone with strong copywriting and digital marketing skills who enjoys translating product capabilities into clear customer value. Whether you're producing campaign assets, developing sales enablement materials, or supporting product launches, you'll play a key role in helping schools … Messaging & Positioning Support refinement of value propositions and messaging across Faria's product portfolio Translate product features and roadmap updates into clear customer benefits for school leaders, educators, admissions teams, administrators, and operational staff. Conduct customer interviews, market research, and competitor analysis to uncover insights that strengthen messaging. ...

leadership role in defining product strategy, mentoring Product Managers, and delivering meaningful outcomes for customers across the HCM Product department. You'll combine customer insight, market awareness and commercial thinking to identify opportunities, solve complex problems and drive measurable business impact. If you're passionate about product leadership … learning, growth and continuous improvement. Your Impact You'll define product strategy, shape roadmaps and lead Product Managers to deliver solutions that solve real customer problems and drive measurable business outcomes. Working closely with customers, Design and Engineering teams, you'll champion product discovery, data-driven decision making ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

opportunity for someone who enjoys building relationships, spotting opportunities and making things happen. You'll play an important part in developing new business, strengthening customer relationships and supporting the continued growth of the company. If you're confident picking up the phone, comfortable building relationships with new people … Proactively identify and pursue new business opportunities through cold calling, networking and referrals. Build strong relationships with prospective and existing customers. Understand customer requirements and present the right solutions for their needs. Work towards and achieve agreed monthly and quarterly sales targets. Keep up to date with market trends ...

existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that ...

existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that ...

annum + Strong benefits + Car allowanceAbout the OpportunityFortress Safety is looking for an Innovation Lead to drive sustainable, profitable growth by turning unmet customer needs and emerging technology into real commercial opportunities. Reporting to the Innovation Director, you'll shape ideas from early exploration through to validation, working … Engineering, Product Management and Safety Services to explore feasibility, risk and value of new ideasMonitor industry trends, emerging technologies, competitor activity and customer insight to inform opportunity identificationFacilitate ideation sessions, workshops and structured problem-solving activities across the businessEngage with customers, partners and external bodies to validate concepts ...

lead the development of proprietary deep learning models for underwriting. You will work with diverse data to boost predictive power and generate actionable customer insights. You’ll mentor others, collaborate with stakeholders, and drive prototypes through production, using PyTorch/TensorFlow and SQL/Python in a hybrid Nottingham ...

Principal Product Manager to define product strategy, mentor Product Managers, and deliver outcomes for customers across the HCM Product department. You'll combine customer insight, market awareness and commercial thinking to identify opportunities, solve problems and drive measurable business impact, including leveraging AI technologies. You'll work with … collaborative team of Product, Design and Engineering to shape roadmaps and deliver customer value. #J-18808-Ljbffr ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) 12 Month Fixed Term Contract (Mat cover) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role … shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation ...

fast-paced team in the Birmingham area. You will design data models, master data management, and cloud-based platforms to support reporting, analytics, and customer insights. The role emphasizes collaboration with Data Engineering and Architecture groups, building scalable data solutions, and delivering high-quality outcomes across programs. #J ...

learning models for underwriting. You will drive the use of multi‐modal data and advanced neural networks to improve predictive power and deliver actionable customer insights. You will collaborate with business partners, mentor junior team members, and ensure production‐grade code and robust experimentation. #J-18808-Ljbffr ...

Pinewood.AI is seeking a Product Manager to shape the Automotive Intelligence Platform, translating customer insight and business needs into valuable software improvements across dealership workflows. You will work cross-functionally with customers, engineering, and stakeholders, guiding Associate Product Managers and Delivery Managers towards successful delivery. You will ...

next generation of underwriting models. The role focuses on leveraging non-traditional data and advanced neural networks to enhance predictive power and deliver customer insights. Based in our Nottingham office with a hybrid model (3 days in-office: Tue, Wed, Thu; Mon & Fri remote), you will bridge ...

Identify new opportunities for product innovation and differentiation. Define and implement the Multi-Generational Product Plan (MGPP), working closely with the business teams. Market & Customer Insights – Conduct market research and competitive analysis to understand customer requirements and emerging technologies. Engage with key stakeholders, including shipowners, operators, and classification … societies. Develop customer connections through presenting papers, attending trade shows and key customer visits, focused on what problems our customers want us to solve. Use customer and market feedback to produce lifecycle strategies and develop value propositions. Product Management & Development – Manage product portfolio, and ensure a competitive ...

Full Job Description: We’re seeking a Head of Ecommerce & IT Asset Reuse to drive sustainable income growth through online trading, digital innovation and customer insight. Leading all e-commerce and IT Asset Reuse activities, you will maximise the value of donated stock and IT assets through effective merchandising … Marketing, Supporter Engagement and Finance teams, you will ensure our physical and digital channels operate as a seamless income-generating function while delivering excellent customer and supporter experiences. If you're a strategic, commercially minded leader who wants to make a real difference, this is an exciting opportunity ...

distinct challenges and opportunities in each vertical, you will position The DDC Group as the most well-known and preferred brand among these ideal customer profiles. You will work closely with each vertical’s Chief Business Officer (CBO) and your regional Chief Growth Officer (CGO) to drive measurable results. … Develop and implement comprehensive marketing strategies for all verticals, aligning with BU sales goals in the region. This includes branding, demand generation, lead engagement, customer acquisition, and retention. Design and execute campaigns that align The DDC Group’s business objectives with BU goals and market trends. Set clear goals ...

will generate, progress, and close new business opportunities across Experian's portfolio. Working with marketing, SDRs and internal stakeholders, the BDE will identify customer challenges, deliver value-led sales conversations and drive revenue growth through pipeline management and opportunity execution. You will develop and maintain a understanding of Experian … initial qualification through to contract signature, delivering value-led sales conversations throughout the sales cycle. Build business cases, proposals and commercial recommendations aligned to customer goals. Maintain Salesforce records, forecast opportunities and ensure CRM data quality. Achieve or exceed activity, pipeline, ACV and revenue targets. Utilise sales and prospecting ...

marketing campaigns for a globally recognised brand. Working closely with the Global CRM Manager and wider marketing team, you'll help create and deploy customer communications that engage, retain, and re-engage audiences across multiple markets. This role would be particularly suited to a recent Marketing graduate … looking to develop their career within CRM and digital marketing. Duties and Responsibilities: Support the planning, build, and deployment of CRM campaigns and automated customer journeys. Manage the scheduling and deployment of global email marketing communications, ensuring timely and accurate delivery. Monitor campaign performance and analyse key metrics such ...

office) reporting to Head of Analytics What You'll Do Leading analytics projects that support strategic Product and Marketing initiatives Developing customer insights that inform targeting, positioning, and growth strategies Building and deploying segmentation models and predictive models to better understand customer behaviour Translating complex analysis into clear … awareness Are comfortable owning projects end-to-end Thrive in environments where you can balance independence with teamwork Experience in any of these desirable: Customer lifetime value modelling, decay curves, churn modelling. Channel marketing attribution modelling A/B tests, Next best action and personalisation About Experian Experian ...