1 to 25 of 33 Customer Retention Jobs in the Midlands

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer Services Director ...

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer Services Director ...

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer Services Director ...

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer Services Director ...

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer Services Director ...

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer Services Director ...

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer Services Director ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head … Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction ...

Company description: ClearCourse Job description: Role - Customer Support Specialist Location Warwick Role type Hybrid, Perm Join IntelligentGolf , part of the ClearCourse Group, and help golf clubs across the UK get the best from the market-leading club management system. If you love golf and enjoy solving problems, this role … team. What Youll Do Support clubs via phone, email & helpdesk Troubleshoot queries and escalate development needs Deliver online and in-person system training Support customer onboarding & data set-up Keep CRM/helpdesk records accurate Build relationships that support customer retention What Youll Bring Strong ...

Customer Service Agent - Temporary Contract Location: Nottingham Contract Length: 10 weeks Start Date: Monday 2nd February 2026 End Date: Sunday 12th April 2026 About the Role As a Customer Service Agent , you'll deliver exceptional reactive and proactive support through our Live Chat function, using the 'Sales through … Service' ethos. Reporting to the Customer Service Team Manager, you'll be part of a dynamic team focused on providing award-winning service and optimising customer value. Key Details Shifts: 4 on/3 off or 5 on/2 off (TBC) Includes weekends Combination of early starts ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

built, why it matters, and how it moves the product forward. Your work has visible, measurable impact - The reporting platform you'll own drives customer retention and new revenue, so your decisions directly influence growth. You shape the product culture - You introduce clear delivery habits, a reliable … user-friendly features Partner with Visa, the banking partners, and KYC/AML providers Use data and user insight to improve adoption, performance, and customer satisfaction What you'll bring: 5+ years as a Product Owner or Product Manager in fintech, e-money, or digital banking Experience with card ...

built, why it matters, and how it moves the product forward. Your work has visible, measurable impact - The reporting platform you'll own drives customer retention and new revenue, so your decisions directly influence growth. You shape the product culture - You introduce clear delivery habits, a reliable … user-friendly features Partner with Visa, the banking partners, and KYC/AML providers Use data and user insight to improve adoption, performance, and customer satisfaction What you'll bring: 5+ years as a Product Owner or Product Manager in fintech, e-money, or digital banking Experience with card ...

built, why it matters, and how it moves the product forward. Your work has visible, measurable impact - The reporting platform you'll own drives customer retention and new revenue, so your decisions directly influence growth. You shape the product culture - You introduce clear delivery habits, a reliable … user-friendly features Partner with Visa, the banking partners, and KYC/AML providers Use data and user insight to improve adoption, performance, and customer satisfaction What you'll bring: 5+ years as a Product Owner or Product Manager in fintech, e-money, or digital banking Experience with card ...

built, why it matters, and how it moves the product forward. Your work has visible, measurable impact - The reporting platform you'll own drives customer retention and new revenue, so your decisions directly influence growth. You shape the product culture - You introduce clear delivery habits, a reliable … user-friendly features Partner with Visa, the banking partners, and KYC/AML providers Use data and user insight to improve adoption, performance, and customer satisfaction What you'll bring: 5+ years as a Product Owner or Product Manager in fintech, e-money, or digital banking Experience with card ...

built, why it matters, and how it moves the product forward. Your work has visible, measurable impact - The reporting platform you'll own drives customer retention and new revenue, so your decisions directly influence growth. You shape the product culture - You introduce clear delivery habits, a reliable … user-friendly features Partner with Visa, the banking partners, and KYC/AML providers Use data and user insight to improve adoption, performance, and customer satisfaction What you'll bring: 5+ years as a Product Owner or Product Manager in fintech, e-money, or digital banking Experience with card ...