17 of 17 Customer Retention Jobs in the Midlands

Join OneAdvanced You will lead the national Customer Adoption & Value function for Primary Care, providing line leadership, coaching, standards and direction to Customer Adoption & Value Leads working within the regional Pod model. You will work closely with the Services Team to ensure that we remain consistent … approach to customer success across OneAdvanced. You will also lead the shared Community capability, with one Community Lead focused on England and one on Scotland, using customer communities, user groups, peer networks, digital engagement and advocacy to scale engagement beyond one-to-one customer interaction. You will ...

competitive threats and emerging trends. Develop and deliver a multi-year business plan aligned with ambitious revenue and market share objectives. Evaluate market intelligence, customer insights and channel performance data to support strategic decision-making. Lead commercial transformation initiatives, including the evolution towards subscription and service-based revenue models. … channel opportunities. Build senior relationships across housing providers, compliance organisations, distributors and strategic partners. Drive revenue growth through structured business development, account expansion and customer retention strategies. Lead annual commercial planning, forecasting and budget delivery. Leadership & Organisation Build, develop and inspire a high-performing UK leadership team. ...

Performance/Business Intelligence Analyst to deliver high-quality insight, business/commercial intelligence, analysis and performance reporting across the organisation. You will turn customer, revenue and commercial data into clear, actionable recommendations that support effective decision making. Client Details Major UK Infrastructure organisation Description This Major UK Infrastructure … Performance/Business Intelligence Analyst to deliver high-quality insight, business/commercial intelligence, analysis and performance reporting across the organisation. You will turn customer, revenue and commercial data into clear, actionable recommendations that support effective decision making. You will regularly interact with stakeholders across Finance, Operations, Marketing ...

automotive retail customers across the UK. This is a sales-focused account management role , where your primary aim will be to build strong customer relationships while identifying and converting opportunities to grow revenue across your existing accounts. You’ll develop a strong understanding of your customers’ businesses, their dealership … services can deliver value, and turn those opportunities into commercial results. You’ll have responsibility for account growth targets, including upselling, cross-selling, customer retention and generating additional revenue from your portfolio . This means being proactive with customers, spotting opportunities before they become obvious and confidently ...

technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business … always delivering on our promise to make their business brilliant. Job Description We are looking for a driven and customer-focused Hybrid Account Manager to join our Public Sector Managed Accounts Team . In this role, you will be responsible for managing a portfolio of public sector customers, including ...

harvi energy monitoring Digital energy management solutions and programmes myenergi Home Energy Management System (HEMS) solutions Working closely with Sales, Product Marketing, Digital Marketing, Customer Care, Distribution Partners and Installers, the Marketing Manager will drive commercial marketing activity across Great Britain through campaigns, customer engagement, sales enablement, partner … marketing plan, translating commercial objectives into market-focused marketing and communications activity Develop integrated marketing and communications plans across consumer, installer, distributor and business customer segments Identify opportunities to increase awareness, engagement, customer adoption and profitable growth Define marketing objectives, KPIs and performance measures aligned to commercial outcomes ...

Customer Success Manager - Team Leader The Customer Success Manager to work with external clients/customers as a trusted advisor. This is an important role building trusted relationships, developing a clear understanding of customer priorities, ensuring that services, actions and communications remain aligned to agreed outcomes. This … working for an award-winning managed service provider working focusing on delivery, service, project, working with commercial and technical teams. Experience in a customer-facing role within managed services, technology, cloud, cyber security, infrastructure or another complex service environment. Building strong relationships with customers and monitor their experience with ...

stakeholders and technology teams, you will translate commercial and operational requirements into effective digital solutions that improve efficiency, support revenue growth and enhance the customer and dealer experience. Working across Commercial, Sales, Aftersales, Operations, Dealer Networks and IT , you will analyse existing processes, identify opportunities for improvement, define requirements … Systems & Processes You will act as a key point of expertise for Order to Delivery and Aftersales processes and systems , analysing end-to-end customer, dealer and operational journeys. Your work will support systems and processes covering areas including: Quotation management Vehicle ordering and fulfilment Dealer order management Inventory ...

additional services and solutions, and ensure long-term client satisfaction and retention. Whether you come from a technology consulting, ERP consulting, implementation, business systems, customer success, or account management background, this role offers an excellent opportunity to combine relationship management, commercial awareness, and business technology expertise. What … Client Relationship Management Manage and develop relationships with an existing portfolio of clients Act as a trusted advisor and primary point of contact for customer accounts Conduct regular client reviews and check-ins to understand business needs and ensure customer satisfaction Build strong relationships with key stakeholders ...

days per week in the office Rate: Circa £350/Day About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. These roles will support the delivery of high-volume, multi-channel CRM campaigns … help maintain continuity across marketing and customer service communications In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Hands-on Braze experience in CRM campaign ...

developing innovative client and contract intelligence solutions, including reporting products, dashboards, insight packs and AI-powered capabilities. Your work will help drive client retention, identify opportunities for revenue and margin improvement, support business development and enable better operational decision-making. Key Responsibilities Data Product Strategy & Leadership Define … data across Procurement, Sales, HR and Finance to identify trends, performance opportunities and potential improvements in revenue and profitability. Develop intelligence that supports client retention, business growth, and service performance. Oversee the delivery of client-facing ESG reporting, drawing on relevant people and procurement data to meet client ...

daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers who have to handle and operate … complex assets within sectors like Energy & Utilities, Chemical and similar 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible … Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a ‘best in class’s service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution ...

eliminate technical friction throughout the sales cycle. Additionally, you will optimize SE resource allocation across qualified opportunities and partner with Professional Services and Customer Success to ensure seamless implementation handoffs and long‐term customer retention. Employee Value Proposition Purpose: Lead JumpCloud's front-line technical engagement, empowering global … international territories, balancing technical complexity, language/regional requirements, and deal tiering to maximize capacity. Cross‐Functional Alignment & Asset Reusability: Partner with Professional Services, Customer Success, and Product to achieve seamless handoffs, and introduce reusable demo assets and AI-assisted win/loss analysis to continuously elevate team effectiveness ...

solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity … firms specialised in technology. About the role The Account Executive is responsible for driving new business opportunities within their territory. This includes managing the customer acquisition process from lead to close and actively developing pipeline whilst delivering short-term results. The Account Executive role is to ultimately help ...

Inside Sales Manager Location: Northamptonshire (On-site) Salary: Circa 50,000 per annum + Commission, Performance Bonus & Corporate Benefits. OTE - 70- 75K A premier, rapid-growth technology and security systems business is seeking a dynamic ...

Inside Sales Manager Location: Northamptonshire (On-site) Salary: Circa 50,000 per annum + Commission, Performance Bonus & Corporate Benefits. OTE - 70- 75K A premier, rapid-growth technology and security systems business is seeking a dynamic ...