26 to 36 of 36 Customer Retention Jobs in the Midlands

Transformation & Change Consultant

Hiring Organisation
Robert Walters
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract
expertise , excellent stakeholder engagement skills , and a solid understanding of SaaS, technology and digital solutions . You will play a key role in driving customer adoption, improving business outcomes, and supporting organisational transformation. Technology, SaaS & Solution Delivery Work closely with technical and product teams to understand solution capabilities. Translate … technical concepts into clear business value. Support go-to-market, customer onboarding and adoption activities. Bridge the gap between business, technology and operational teams. Contribute to the evolution of products and services through feedback and market insights. Support customers throughout the SaaS adoption lifecycle, ensuring successful implementation, engagement ...

Digital Proposition & Performance Lead

Location
Coventry, England, United Kingdom
offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling … looking into their strategies, propositions and performance. Employ this knowledge to help inform our own trade strategy and identify business opportunities. Work with the customer insight team to understand who our digital customer is and what’s driving their behaviour, utilising internal and external segmentations and data. Channel ...

(Internal Only) Senior Marketing Manager, Energy & Utilities

Location
Worksop, England, United Kingdom
distinct challenges and opportunities in each vertical, you will position The DDC Group as the most well-known and preferred brand among these ideal customer profiles. You will work closely with each vertical’s Chief Business Officer (CBO) and your regional Chief Growth Officer (CGO) to drive measurable results. … developing and executing strategic marketing initiatives that align with The DDC Group's objectives and support Business Unit (BU) Sales’ efforts in client retention, market expansion, and revenue growth in your region. You will lead the regional team of marketing professionals and collaborate closely with cross-functional teams ...

PreSales Technical Account Manager - Processing Industry

Location
Metropolitan Borough of Solihull, England, United Kingdom
daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers within the process industry in sectors … like Pharmaceuticals. Cosmetics, Consumer Packaged Goods & Retail and Food Industry 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

Head of Digital Product

Location
Metropolitan Borough of Solihull, England, United Kingdom
experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business objectives. ...

Director of Product

Location
Birmingham, England, United Kingdom
platform supports the entire automotive sales and leasing journey, from vehicle configuration to financing, with real-time integration and omnichannel capabilities that put the customer in control. Our platform handles millions of real-time pricing calculations and inventory updates, integrating deeply with OEM systems, DMS platforms, and finance providers. … with strong delivery cadence and fewer blockers Key product metrics are defined, tracked, and moving in the right direction — particularly around ecommerce conversion, client retention, and revenue contribution Clients are seeing tangible value from product improvements, reflected in satisfaction, retention, and growth The product team ...

Sales Account Manager IT MSP Sales

Hiring Organisation
Value Added Recruitment
Location
Bromsgrove, Worcestershire, United Kingdom
Employment Type
Permanent
Salary
£35000 - £50000/annum £35-£50K base + Comm (Uncapped)
result, we are looking to recruit an experienced IT Account Manager to join our successful commercial team. This is an excellent opportunity for a customer-focused technology sales professional who enjoys building long-term client relationships, identifying opportunities, and helping businesses maximise their investment in IT solutions and services. … while driving additional revenue through strategic account development. The Role As an IT Account Manager, you will be responsible for nurturing and developing existing customer relationships, identifying opportunities for additional services, and helping clients plan their future IT requirements. You will work closely with technical consultants and support teams ...

Manager - M&A Analytics - EY-Parthenon, Birmingham

Hiring Organisation
EY UK
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Coordinate with Financial Due Diligence, Corporate Finance, Strategy, Tax and sector teams to ensure joined-up insights across workstreams. Review analysis of revenue, margin, customer, cohort, pricing, retention, site or project-level performance and ensure outputs are clearly linked to the transaction narrative. Ensure analytical outputs ...

Managing Director Technology, Digital

Hiring Organisation
RECRUIT123 LIMITED
Location
Coventry, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£85,000
team, setting priorities and creating accountability A proven track record of driving sustainable business growth Experience of developing long-term client relationships, improving retention and identifying opportunities for recurring revenue The confidence and credibility to build relationships with senior client stakeholders A strategic understanding of digital, data, software … strategy to generate new business and build a strong, sustainable sales pipeline Maximising opportunities within existing client accounts, with a focus on client retention, account growth and recurring revenue Taking overall responsibility for client relationships and ensuring high standards of service and delivery Overseeing account management, project delivery ...

Head of Digital Product New Solihull, England, United Kingdom

Location
Metropolitan Borough of Solihull, England, United Kingdom
experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni‐channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer‐centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high‐velocity testing, iteration, and optimisation. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business objectives. ...

Project Manager

Hiring Organisation
Impact Energy Partners
Location
Derby, Derbyshire, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum Negotiable depending on experience
We are seeking a highly capable Permanent Project Manager to join our client's E, C & I company based in Derbyshire, East Midlands. The successful candidate will oversee the delivery of M&E projects across ...