1st Line IT Support Engineer - Solihull
- Hiring Organisation
- Principal IT
- Location
- Solihull, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £32500/annum
practices and basic troubleshooting. Identify recurring issues and contribute ideas for improving IT support processes and service delivery. Key Requirements Basic working knowledge of Microsoft Windows and Microsoft 365, including applications such as Teams and Outlook. Familiarity with laptops, desktops, mobile devices, printers, Wi-Fi and common business … strong technical aptitude will also be considered. An IT-related qualification or equivalent experience would be beneficial. Relevant certifications such as CompTIA A+, Network+, Microsoft or Cisco would be advantageous. Basic understanding of IT networking, hardware, software and telephony. Experience working within a multi-site or customer-focused ...