26 to 32 of 32 Support Analyst Jobs in the Midlands

Senior Application Support Engineer UK (Hybrid/Remote) To £45,000 + benefits Are you an experienced software support professional who enjoys solving complex SaaS and API-related challenges? We’re looking for a Senior Application Support Engineer to join our growing product and development team. In this role, you’ll be the go-to technical expert … high-quality fixes are delivered through collaboration with developers and internal teams. You’ll combine strong technical knowledge with excellent communication skills, supporting customers directly while helping to refine support processes and documentation. What you’ll do Act as the escalation point for complex SaaS and cloud-related support issues. Perform in-depth root cause analysis and replicate … issues to support the development team. Work directly with customers to resolve advanced technical queries. Support and guide 1st and 2nd line teams on unresolved or high-priority cases. Document known issues, fixes, and contribute to an evolving internal knowledge base. Identify trends and systemic issues to help improve overall product stability. Collaborate with internal teams to continuously More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term … IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity with Windows OS, Microsoft 365, and Active Directory Confident communicating with users at all levels More ❯

Who we are We're Mller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet More ❯

This is a newly created position for a Dynamics 365 Analyst with solid integration & configuration experience to join a global leading firm based in Walsall. This role is paying £45,000 and offers hybrid working (3 days in the office, 2 days from home). To be considered for this position you will have a good understanding and experience More ❯

This is a newly created position for a Dynamics 365 Analyst with solid integration & configuration experience to join a global leading firm based in Walsall. This role is paying £45,000 and offers hybrid working (3 days in the office, 2 days from home). To be considered for this position you will have a good understanding and experience More ❯