WFM Manager / Snr Manager (WFM Optimization Architect)
- Hiring Organisation
- Teleperformance
- Location
- City, Birmingham, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
Title: WFM Manager/Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2/C3 Job Summary/Overview As a Manager/Snr Manager … will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery