26 to 31 of 31 Customer Engagement Jobs in Norfolk

to align marketing efforts with pipeline and revenue objectives. Campaigns & Demand Generation Plan and execute targeted campaigns to support product launches, lead generation, and customer engagement. Manage campaign messaging, creative briefs, timelines, and performance reporting. Content & Communications Write and develop marketing content including case studies, whitepapers, blog posts, email … in collaboration with the global teams. Support SEO, paid media, and analytics reporting. Ensure all campaign messaging is tailored and optimised for regional markets. Customer Marketing & Case Studies Collaborate with customer success and sales to identify and develop impactful customer stories. Repurpose content across channels and for More ❯

Azure and infrastructure strategies that align with their goals and capabilities. Support Sales Engagements: Work closely with sales teams to provide technical insights, shape customer solutions, and support engagement planning. Understand Needs: Collect and prioritise technical and business requirements, ensuring solutions align with customer objectives. Design Solutions … into clear, actionable solution designs. Provide Technical Guidance: Offer technical support and direction across projects to ensure quality, best practices, and consistent delivery. Lead Customer Engagements: Oversee delivery activities, ensuring smooth execution and positive outcomes. Act as a Trusted Partner: Build relationships with stakeholders to understand their challenges and … Experience developing strategic visions and delivery roadmaps with stakeholders. Comfortable working with a range of delivery models including Agile and Waterfall. Proven success leading customer-focused engagements and solution development. Experience in presales, including solution design and proposal support. What we offer: Responsible Time Off (uncapped annual leave) Fitness More ❯

continuous funding for industry accreditations!! Hybrid working with travel to client sites Are you a confident, well-rounded IT professional who thrives in a customer-facing environment? We’re working with a fast-growing, modern IT Services provider that supports a broad range of customers across multiple sectors. This … team providing support to clients across hardware, software, cloud, and infrastructure services. This includes both remote and field-based support, so strong communication and customer interaction skills are essential. 🔧 Key Responsibilities: Provide support across a wide range of IT infrastructure, including servers, SANs, routers, firewalls, wireless networks, NAS, desktops … and up-to-date service desk documentation. Take ownership of support tasks and manage workload independently or as part of a team. Deliver exceptional customer service, seeking feedback and continuously improving. Follow ISO 9001 and ISO 27001 quality and security standards. Stay current with new technologies and contribute to More ❯

career to gain hands-on experience delivering real-world Data and AI solutions on the Azure platform, while also developing consulting skills through direct customer engagement. In this role, you’ll support the design, development, and deployment of data pipelines, analytics solutions, and AI-powered applications. You’ll work … foundation in Python, data handling, and cloud concepts, and an interest in the Microsoft Azure ecosystem. Over time, you’ll also gain exposure to customer-facing activities such as workshops, demos, and project delivery sessions. Key areas you’ll gain experience in: Azure Data & AI services (e.g., Azure Machine …/ELT processes, and analytics foundations App development techniques to integrate AI capabilities Working in secure, enterprise-ready cloud environments Consulting fundamentals and effective customer communication KEY RESPONSIBILITIES: Support the design, development, and deployment of Data & AI solutions using Microsoft Azure technologies Assist in delivering client-facing engagements, including More ❯

shift towards a product-centric model. This is a great time to be joining us! We're expanding our product portfolio across three pillars: Customer & Client, Sender, and Courier. As our Senior Product Manager for the Customer pillar, you'll lead the team to ensure every delivery reaches … its recipient seamlessly. Your role involves engaging with Customers, Operations, and Couriers to understand the entire Customer Journey and identify opportunities in processes, data, and technology. You will analyze what customers love and find frustrating, shaping strategies to improve their experience. What you'll do Assist the Principal Product … Manager in managing the Customer Product Pillar, shaping strategy, maintaining momentum, and achieving goals. Collaborate with your team to define requirements and execute projects, fostering a high-velocity culture. Work with data analysts to measure impact and share insights. Partner with senior leadership and product teams to define vision More ❯

robust technical support. This is a great opportunity for someone who thrives in a remote-first team and enjoys both structured problem-solving and customer engagement. 🔍 What You’ll Be Doing Leading technical integrations for new customer onboarding Managing and troubleshooting API and SSO integrations (SAML, Shibboleth, OAuth … LTI) Acting as a go-to technical escalation point for complex support queries (Level 3) Supporting the wider Customer Success and Support teams with data insights and resolution strategies Liaising with internal stakeholders to deliver tailored integration solutions Documenting processes and feeding into product improvement conversations 🧠 What We’re More ❯