51 to 61 of 61 Customer Experience Jobs in Norfolk

simplifying integration for the fast-growing retail industry. Our mission is to empower eCommerce businesses with seamless data integration, enabling them to deliver exceptional customer experiences and drive significant growth. Having successfully supported over 400 brands, we take pride in our cutting-edge solutions that fuel business success. What … of working with Patchworks. Own the end-to-end recruitment process: outreach, qualification, onboarding, and early-stage enablement. Collaborate with internal teams (Sales, Product, Customer Success) to ensure smooth handover and long-term partner engagement. Work closely with the Head of Partnerships to define recruitment strategy and prioritise high … the agency/SI landscape. Represent Patchworks at industry events and partner meetups to grow awareness and attract interest. What You’ll Bring: Proven experience in partner recruitment or business development within the SaaS or eCommerce space. Strong understanding of the agency and SI ecosystem—especially who’s who More ❯

aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of? As a PHP Developer, you will play … strategies (Unit, Integration, function & acceptance testing) Key skills required; Excellent knowledge of software development using PHP and a good understanding of basic design patterns. Experience in creating and delivering complex web applications using Laravel. An understanding of Linux. Our LAMP stack means you will have to be comfortable using … the Linux command line to get things done. Experience with Vue.js and Typescript Experience with AWS is beneficial So, why would you want to work here? We have a great working environment and we’re an ambitious business. We achieve so much because of our people. Everyone in More ❯

and delivering intelligent, Copilot + AI powered solutions across the enterprise. We're looking for someone passionate about automation, AI integration, and user-centric experience someone who understands how to shape Copilot Studio and Power Platform to deliver measurable value inside complex, regulated environments like financial services. Whether you … ll Be Doing: Solution Design: Design and deliver scalable Copilot Studio and Power Platform solutions that automate internal workflows, support regulatory compliance, and enhance customer experience. Conversational Design: Define AI assistant behaviours, natural language flows, and integration points using Microsoft Copilot Studio and Power Virtual Agents. Integration & Orchestration: Work … LLDs, SoWs). Enablement & Best Practice: Champion reusability and maintainability across Copilot implementations, helping the business scale smartly. What We’re Looking For: Strong experience designing or implementing solutions using Microsoft Copilot Studio , Power Virtual Agents , or Power Platform from greenfield, through to POC through to delivery. A solid More ❯

international digital marketing team. Our client operates globally across more than 20 language sites, making high-quality content imperative to their marketing strategy and customer engagement. This is an exciting opportunity to join a dynamic and supportive environment, where your skills will play a key role in driving business … SEO-optimised content for the German-speaking market for both creative and commercial content Contribute to content strategies that drive organic traffic and improve customer experience. Collaborate with the SEO Manager and wider digital team on content development and optimisation projects. Take ownership of creative testing and performance analysis … data and provide insights to guide improvements. What our client is looking for: Native-level German speaker with excellent writing and grammar skills. Proven experience in SEO content writing , ideally within travel or e-commerce. Self-motivated with the ability to work both independently and as part of a More ❯

E delivery SAAS platform, serving over 800 global customers, including top enterprise retailers and brands, to scale their delivery operations, reduce costs, and enhance customer experiences. Our smart, automated omnichannel platform processes over 200 million orders annually. We are looking for an experienced, results-driven Enterprise Account Executive to … teams and clients. What We’re Looking For: 4+ years of proven success in new business sales development within the supply chain technology space. Experience selling large, complex enterprise solutions , particularly within the grocery, retail, or logistics industries. Strong consultative selling skills with a value-based approach to qualifying More ❯

and innovative professional to lead their Technical Delivery team. The ideal candidate will have a proven history of leading cross-functional teams, building strong customer relationships, and delivering top-tier digital solutions. This role requires a visionary leader passionate about driving innovation, optimizing delivery practices, and empowering teams to … achieve excellence. You will play a key role in enhancing customer experiences, strengthening internal capabilities, and contributing to our client's growth. About the Role As the Head of Technical Delivery, you will lead the strategy, delivery, and development of technical solutions, primarily involving Microsoft D365, SharePoint, Azure, and … This role demands strategic leadership, technical expertise, and hands-on project execution to drive digital transformation for our client's customers. Essential Skills and Experience 10+ years in a senior technical role, preferably within IT consultancy or service-oriented business. Extensive experience with Microsoft Dynamics 365 CE. Proven More ❯

business opportunities while nurturing long-term client relationships. Act as a trusted advisor, understanding client challenges and recommending tailored solutions. Collaborate with pre-sales, customer success, and technical teams to deliver seamless customer experiences. Stay up to date with EdTech trends, regulatory changes, and funding frameworks (e.g., DfE … in account management or solution sales within the EdTech or SaaS sector . A strong understanding of the UK education landscape and procurement cycles. Experience managing complex accounts, ideally in multi-site or public sector environments. Knowledge of cloud-based education platforms and compute/infrastructure-as-a-service … offerings. Excellent communication, negotiation, and stakeholder management skills. A proactive, consultative, and target-driven approach. Desirable: Experience working with MIS platforms, learning technologies, or infrastructure solutions (e.g., virtual desktops, data platforms). Familiarity with frameworks such as G-Cloud, CPC, or other education procurement bodies. Previous involvement in compute More ❯

Salesforce Architect looking for an exciting opportunity to make a real impact? I'm working with a leading housing association with over 90 years experience who are looking for a Salesforce Technical Architect to work on cutting-edge projects that leverage Salesforce to enhance customer experiences and streamline … to ensure seamless integration and functionality. Provide technical leadership and guidance to junior team members. Continuously improve and optimize applications and systems. Qualifications: Proven experience as a Technical Architect. Strong knowledge of various technology platforms and their capabilities. Excellent problem-solving skills and ability to work in a team. More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯

to ensure timely issue resolution. Monitor support metrics, highlighting trends, risks, and improvements. Share insights on recurring issues to drive proactive action. Handle key customer interactions with professionalism and empathy. Manage Freshdesk for efficient ticket handling and reporting. Use Jira to streamline internal collaboration and issue tracking. Ensure smooth … integration between Freshdesk and Jira for cross-team efficiency. Collaborate with Partner and Project Managers to align support and enhance customer experience. Refine support processes in line with ITIL best practices. Scale the Support Team in line with business growth. Report regularly on performance, customer satisfaction, and SLA … adherence. And should have experience of: Meeting SLAs/KPIs with fast, effective issue resolution. Maintaining high customer satisfaction and reduced ticket times. Building a skilled, motivated Support Team with clear roles. Strengthening collaboration with internal teams, reducing escalations. Improving support processes using ITIL best practices. Freshdesk and More ❯

Sales Executive to drive new business across the UK, Netherlands, and Germany. You will lead front-line sales activities and grow the SAP Cloud customer base, working closely with clients and SAP to deliver cutting-edge ERP and cloud solutions. Key Responsibilities 🔸 Develop and implement strategic sales plans for … solution sales 🔸 Engage with new and existing clients to understand business needs and deliver tailored solution demos 🔸 Present SAP S/4HANA, SuccessFactors, BTP, CX and other SAP Cloud solutions in a compelling, client-specific manner 🔸 Work closely with SAP stakeholders to align product strategy and updates with customer … success in IT/software sales , preferably with SAP Cloud products ✅ Deep understanding of SAP Cloud offerings including S/4HANA, SuccessFactors, BTP, and CX ✅ Excellent communicator, capable of articulating complex technology solutions to all audiences ✅ Strong negotiation and closing skills with a consistent record of exceeding targets ✅ Proficient in More ❯