14 of 14 Change Management Jobs in the North East

Job summary As an Analyst in the IT Service Management Team (ITSM), you will play a key role in supporting and managing service management functions as the BSA transitions into a multi-sourcing digital business. The ITSM team is focused on modernising operations and ensuring user-centric service delivery, including business solutions through agile methods in a continuous … Access to a wide range of benefits and high street discounts! Main duties of the job o Your responsibilities involve supporting the development, implementation, and operation of ITIL service management processes. You will work closely with business colleagues, stakeholders, and internal/external suppliers to ensure policies, standards, and procedures are effectively adopted and followed. You will also proactively … supporting the Service Catalogue and Tooling function, ensuring accurate identification, control, and auditing of services within the catalogue. You will contribute to the development and enhancement of IT Service Management tools, offering 2nd line support for Incident Management, Service Requests, Release and Change Management, and analysing requirements for tool improvements. You will also support continual improvement More ❯

Delivery, Governance, Consultancy, and Strategy team to deliver a complex Digital, Data, and Technology (DDaT) agenda. You will inspire a team including Delivery Consultants and Governance and IT Service Management Specialists to improve efficiencies, champion continuous improvement, and enforce robust governance controls to monitor and manage deliverables and services. Leading DDaT strategy creation and implementation, you'll drive professional … benefits of providing national-scale services. Responsibilities include providing strategic leadership to a department of DDaT professionals, maximizing and optimizing performance, establishing financial and commercial governance, developing internal performance management systems, interpreting and implementing policies, overseeing service delivery governance, managing stakeholder relationships, leading IT service management following ITIL best practices, developing service insights from complex data, and leading … large-scale change and transformation initiatives. See the attached job description for full responsibilities. About us The NHS Business Services Authority (NHSBSA) manages vital NHS services such as the NHS Pension scheme and prescription payments, impacting millions of lives. We prioritize customer needs, support career growth, and uphold values of collaboration, adventure, reliability, and energy. We promote wellbeing, diversity More ❯

implementations and upgrades, and comfortable working within a global environment across different regions and time zones. You will be capable of providing technical guidance, user support, and effective stakeholder management, ensuring the Concur system is optimally configured and maintained. You will be self-motivated, able to work independently, and experienced in engaging with both technical and non-technical stakeholders. … A background in finance systems, process improvement and working within fast-paced, change-driven environments is essential. The Role: This is a key role within the Global Finance team, reporting to the GFSS Lead, with responsibility for the management, support and development of the SAP Concur platform globally. You will take the lead on end-to-end implementations … system configuration and updates Collaborate with internal stakeholders and external vendors to deliver effective solutions Analyse business requirements and design system improvements Maintain detailed system and process documentation Lead change management and testing processes Manage integration requirements with other enterprise systems Contribute to the month-end close process Support audit and compliance efforts Line manage and support the More ❯

online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Some of your key responsibilities would be : Resolve process and systems problems and … deliver requests for change, Quantify opportunities for improvement from process and IS solutions changes, Analyse As-Is processes in conjunction with business users, Develop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customers, Perform options appraisals and recommend appropriate process and software solutions, Direct the work of … and training of, stakeholder and super-user communities, Experience of organising and analysing data to support decision-making, Good research and analytical skills, Understanding of common business processes, Time management and prioritisation skills, Strong communication and influencing skills, both verbal & written, Good analytical/problem-solving skills, High level of attention to detail, Ability to clarify and communicate complex More ❯

Workday platform (ideally across HCM, Financials, and Adaptive Planning). Strong understanding of system configuration, business process design, and integration management. Excellent stakeholder engagement and communication skills. Demonstrable project management and change management capabilities. Analytical mindset with experience in ROI measurement and business value tracking. Desirable: Workday certifications (HCM, Financials, Adaptive Planning, or related). Experience working More ❯

System. This role places particular focus on residential and commercial lending, system integration, and data migration. The successful candidate will bring a strategic mindset, technical depth, and strong stakeholder management to ensure delivery of a high-impact transformation programme aligned with organisational goals. Key Responsibilities Lead the end-to-end delivery of a Temenos implementation programme, focusing on lending … modules such as residential mortgages, commercial loans, and credit servicing. Oversee the integration of Temenos with internal platforms (e.g., CRM, credit bureaus, document management, payments) and external third-party systems. Manage the full data migration lifecycle, including data extraction, transformation, validation, and cutover from legacy systems. Collaborate closely with business units across lending, risk, compliance, and finance to ensure … partners, and vendors to ensure timely, high-quality programme execution. Define and manage testing strategies, including UAT, SIT, and regression testing for lending workflows, data migration, and integrations. Support change management, user training, and operational readiness activities across impacted departments. Required Skills and Experience Extensive experience delivering Temenos implementation programmes, with particular focus on Temenos Lending (TLC/ More ❯

MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience Proficiency with Windows 10, Windows Server, and Active Directory Understanding of ITIL-based service delivery and change management Desirable Skills & Experience Strong customer service across various communication channels Excellent communication, problem-solving, and teamwork skills Ability to manage priorities and deliver technical support in regulated … environments Background in pharmaceutical, biotech, or laboratory settings Experience with Laboratory Information Management Systems (LIMS), SCADA/HMI, or PLC-based systems More ❯

Business Change Manager Location: Newcastle-upon-Tyne/Hybrid (3 days on site) Contract Type: 23 Month Fixed Term Contract Salary: £40,000 - £42,500 (+ excellent benefits including 28% pension contribution) A leading public sector organisation is looking for an experienced Business Change Manager to support a high-profile transformation programme aimed at redesigning how the organisation … services and operates internally. About the Role This is a key opportunity to join a major transformation programme during a critical phase of delivery. The organisation is undergoing significant change, including the re-procurement of its outsourced business services, and is now focused on implementing new, more efficient ways of working. As a Business Change Manager, you will … work across multiple business areas to support change activities, ensuring stakeholders are engaged and that teams are ready to adopt and embed new processes and tools. You will play a vital role in bridging the gap between programme delivery teams and business users, helping to manage change across the full lifecycle - from early-stage planning through to post More ❯

ll be responsible for delivering multiple complex concurrent projects that transform the Group's services through IT solutions and process redesign. You'll oversee project mobilisation, delivery, governance, risk, change control, and stakeholder alignment to ensure successful outcomes aligned to strategic goals. Key Responsibilities: Manage and deliver large-scale, complex programmes and projects across multiple workstreams Lead programme mobilisation … planning, risk and change management, ensuring alignment with organisational goals Collaborate with diverse stakeholders and drive cross-functional teams without direct authority Support development and dissemination of PMO policies, standards, and best practices Champion project benefits realisation and customer-focused outcomes What We're Looking For: Proven experience managing multiple large-scale, complex business and IT programmes Ability … to manage multiple projects and interdependencies simultaneously Strong programme and project management skills with a track record of delivering on time, budget, and quality Skilled in stakeholder management, change management, risk identification, and escalation Excellent communication, influencing, and leadership skills Knowledge of project management methodologies and frameworks (end-to-end lifecycle, change impact assessment More ❯

reporting to the Chief People Officer. As part of a team committed to bringing our 'People First' value to life, you will play a key role in supporting transformational change across Pulsant, working with cutting edge tools (e.g. HiBob). Acting as a strategic advisor to senior leadership, you will shape and implement people-centric solutions that support our … ll Do: Partner with senior leadership to provide expert guidance and align People strategies with business goals. Drive initiatives that foster a strong and inclusive workplace culture. Lead organisational change management and transformation efforts. Offer insights on compensation, benefits, and performance management strategies. Oversee workplace relations, ensuring compliance with relevant laws and company policies. Support People Leaders … in addressing complex people relations issues and performance challenges. Support leadership in fostering a high-performance work environment through providing training and coaching to People Leaders on people management skills and techniques. Collaborate with the Talent Acquisition team to attract and retain top talent. Utilise a strong understanding of current and future industry trends to identify relevant tools, suppliers More ❯

projects to shape and transform services through the implementation of IT solutions and process redesign Coordinate with multiple stakeholders to ensure alignment and integration of programme outcomes Provide programme management support for hybrid/multiple system development Manage relationships with internal and external stakeholders Ongoing programme management, delivery and governance, including planning, risks, change control The ideal … candidate will have: Proven project management exeprience in both business and IT within a complex environment Ability to manage multiple projects at one time Knowledge of people change management methodologies Knowledge and understanding of project management approaches (Business and IT) Excellent stakeholder management skills We encourage interested applicants to apply immediately to be considered for More ❯

Contract We are seeking a Digital Project Manager to support a large-scale, enterprise-level transformation programme within a Government Department. Key Responsibilities: Support programme initiatives using recognised project management methods and tools to ensure robust project control, change management, risk mitigation, stakeholder engagement, and planning discipline. Develop a deep understanding of the programme environment to support … digital projects across the full project lifecycle. Successful track record of managing delivery through third-party suppliers. Experience leading delivery across organisational boundaries and managing differing perspectives. Strong stakeholder management, including engagement with senior internal and external partners. Ability to coach, mentor, and influence teams and individuals. More ❯

across all divisions Become a super user on alternative business systems where relevant that sync with COINS, providing commercial support and knowledge transfer with other users. Design and implement change management, governance and system security processes and reports Assess enhancements and design and deliver unit, business process and user acceptance testing for COINS and associated systems/software … in line with Commercial Policy/Commercial Processes & Software updates Work with Group Functions to define and implement a business intelligence and reporting strategy to assist cost control, business management and understanding of business issues Manage and deliver commercial systems updates on a Bi-Monthly call with Business wide Technical & Commercial Develop knowledge and ownership within the Commercial systems … with data analysis and Excel. Task orientated, with a focus on getting things done within agreed timescales Enthusiastic and great team player Qualifications and Training Degree level educated inproject management or surveying. Alternatively, an HND/HNC in Project Management, Building Studies/Construction or other relevant project management, technical or construction qualification, will be considered Skills More ❯

benefits including Health Cash Plan Home, a place where you belong Do you have a good eye for detail and a passion for process, with experience in using document management systems, business change and conducting audits to maintain high quality standards? If so, we have the perfect role for you! As Assistant Quality Assurance Manager, youll support us … two days are the same andto continue developing your own career as you grow with us, then read on Typical day as Assistant Quality Assurance Manager Ensuring our Document Management System is well maintained, including administrating our legal register, compliance, consultation and lessons learnt trackers. Supporting Craig, our Quality Assurance Manager to conduct regular audits for ISO 9001 (external … and internal), creating reports, action plans and lessons learnt, briefing colleagues on audit outcomes. Regularly monitoring performance across all aspects of our Quality Management System, including investigating customer complaints or non-conformance issues relating to quality management and processes. Ensuring we have well implemented quality assurance policies, processes, standards and manuals. Including testing processes, providing training and guidance More ❯