26 to 41 of 41 Customer Service Jobs in the North East

troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent customer service and communication skills. Desirable Criteria: Microsoft Certified: Endpoint Administrator Associate (MD-102) or Microsoft 365 Certified: Fundamentals (MS-900). Experience … service desk environment using ticketing software. Knowledge of Microsoft Entra ID, Microsoft Intune, and video conferencing platforms like Zoom. Why Join Us? Enjoy a range of fantastic perks while working with Office Angels, including: Discount Vouchers: Exclusive savings on a variety of high-street brands. Eye Care Vouchers: Supporting ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Sunderland area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

technical onboarding of partner organisations and support integration projects. Maintain thorough documentation covering infrastructure, configurations, and operational processes. Essential Qualifications & Experience Strong customer service mindset with the ability to communicate clearly and professionally. Minimum 3 years’ experience in a similar Cloud/Infrastructure role. Deep expertise with Windows ...

ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

code tools to streamline workflows, reduce manual tasks, and improve consistency. The role can exist within central teams or departments such as finance, HR, customer service, or IT, supporting the shift from manual processes to more efficient ways of working. This apprenticeship programme will provide you with everything ...

Regional coverage across Sunderland 33 days holiday Private Pension Specialist Tools Provided, Company Vehicle, IT Equipment Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong client relationships Manage … your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver efficient service ...

commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Callout rota … managed by area hiring manager with flexibility. Responsibilities Fire & Security Engineer As a Fire & Security Engineer, you will: Install, maintain, and service fire alarm systems (Gent experience highly desirable), CCTV, access control, and intruder alarms Manage your diary and workload effectively to deliver high-quality service to clients ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £22k basic salary ...

fluent English Ambitious, motivated, competitive, coachable, resilient personality Commutable to Newcastle Office (5 min walk Central/Monument) Some Sales skills (Property, Retail, Hospitality, Customer Service) (Optional) Fluent Nordic/Polish fluent language skills is a bonus (Optional) Graduate How do we onboard you? Via a tried & tested ...

fantastic opportunity to join a major organisation currently investing heavily in its internal technology capability. You will work on systems used across Marketing, Customer Care and operational teams, developing new functionality that will directly improve how the business engages with its customers and manages key processes. In this role … Understanding of CRM architecture, security models and data structures Experience with Git, CI/CD pipelines and cloud-based integrations Experience with Dynamics Sales, Customer Service or Marketing modules would be advantageous Looking for a senior role offering technical ownership and long-term progression Rise Technical Recruitment ...

Role As an Electrical Engineer, you will be responsible for servicing, maintaining and repairing electric vehicle charging equipment across a wide range of customer sites throughout the UK. Key responsibilities include: Diagnosing and repairing faults on EV charging infrastructure Carrying out planned maintenance and warranty repairs Ensuring all work … electrical regulations and safety standards Completing inspections, testing and fault finding activities Identifying and reporting non-conformities where required Delivering a high level of customer service on-site Supporting the continued expansion of EV charging infrastructure across the UK What We're Looking For Essential requirements: NVQ Level ...

comes from effort and consistency People-focused - confident communicators who can build rapport fast Experienced in fast-paced environments like sales, retail, hospitality, or customer service (a bonus, not a must) Why join TRG? If you're willing to put in the work, the rewards are real ...

Business Analyst with the ability to drive operational efficiencies? Would you like to supercharge your career by working on an entire transformation programme from service design to digital transformation? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead … then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. ...

phones/Phonebar/switches/routers as well as WIFI systems to existing or new structured cabling within a surgery environment. On-site customer support, to give demonstrations and ad hoc training at Go-Lives. Troubleshooting a range of issues, investigating, diagnosing faults, and working through to resolution. … emerging product range and its functionality. Attend regular product courses, where available on the Academy, as set out within the training plan To ensure customer satisfaction at the highest level. Undertake SSRAMS and RA complying with the company's Health & Safety and Data Protection, Information Security, PCI & DSP policies ...

role provides administrative support to the Service Support, Administration and Accounts teams, helping ensure the smooth and efficient running of daily operations. The post holder will develop key business administration skills while working towards an apprenticeship qualification and delivering high standards of customer service. Role Develop skills … provide effective and efficient administration support to the team to help the Service Support, Admin & Accounts teams operate. Establish good working relationships with a range of internal and external colleagues and partners. To demonstrate a commitment to developing personal skills in accordance with the apprentice framework. To meet deadlines ...

help you to achieve your potential with an exciting opportunity for a Project Delivery Manager to work as part of a team focused on service redesign, business improvement and digital transformation. As a specialist provider of resources to the Property and Technology markets, we are delighted to be partnering … progress reporting, reviews, and comprehensive documentation; and coaching and collaborating with peers. Must Have Demonstrable commercial experience of delivering end-to-end business improvement, service redesign, or transformation projects. Experience measuring the performance, output, and benefit of projects. Strong project controls and risk management abilities. Experience leading, motivating ...