16 of 16 Customer Engagement Jobs in the North West

Head of Customer Operations Service Performance, Incident Management, Customer Success Management, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, Lancashire (Hybrid 3 days per week) £100,000 + 15% + Benefits This is a fantastic Head of Customer Operations opportunity to work with a leading … based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. The Head of Customer Operations is a hybrid working role, based in Lancashire 3 days per week, with occasional customer site ...

looking for a D365 Technical Support Analyst to play a key role in supporting, maintaining, and improving Microsoft Dynamics 365 applications across Finance & Operations, Customer Engagement, SCM, and Commerce. What You'll Be Doing Providing 1st and 2nd line support across D365 F&O, CE, SCM, Commerce ...

Role: IT Consultant Location: Preston/Bolton Hybrid (with some customer site visits) Sector: Managed Services/IT Consultancy Salary: up to £50,000 depending on experience The role Are you a technically minded problem solver who loves working directly with customers to design and deliver impactful IT solutions … growing Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments. This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering ...

Solutions Engineer is responsible for designing secure IT solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Consulting, and Security Operations teams to ensure proposed solutions are secure, practical … technical advisor throughout delivery and service improvement activities. This is a hands-on consulting role in an MSP environment, focused on practical remediation and customer outcomes. The ideal candidate will have strong experience across Windows Server, Microsoft 365/Azure, and modern security technologies, and will be comfortable switching ...

with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions. Proactively create … convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives. Identify and win new logo clients within targeted customer profiles, delivering consistent new business success. Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ...

departmental functions This will include working with our technical experts and specialist teams in Project Management, Data and BI, Development, End User Computing, Customer Engagement and Infrastructure and Security Develop your technical and professional skills, being part of significant ongoing projects and by providing IT support across ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer … join our supportive and forward-thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer ...

supervisor/manager from time to time. ·Through optimising your own personal behaviours, you will support the business in driving world-class customer engagement and business performance. Accountabilities and performance measures: ·Achieves productivity and lead/campaign conversion rates. ·Achieves minimum standards of activity set by the Head … house CRM and associated sales reports. Ideal candidates must have the following skills and experience ·Ideally previous sales experience, B2B ideally ·Excellent customer service skills ·Experienced within the sales process is beneficial ·Confident, strong communicator with charisma and gravitas. ·Willing and capable of learning and adapting quickly. Degree Educated. ...

anywhere in the UK ** The Role - IT Project Manager, Healthcare IT Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused Project Manager. Responsibilities include: Planning, organising and overseeing multiple software integration projects Leading and delivering a clear plan encompassing the objectives … project Creating and maintaining project documentation Leading customer engagement during scheduled calls Working closely with customers to translate project objectives into an effective project plan Supporting implementation engineers to keep them on task and on time Handling change to preserve project plan commitments Your Background - IT Project Manager ...

looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS. Responsibilities Lead the digital … Data Manager to enhance data governance, architecture, and literacy across the business Identify and implement opportunities to optimise processes and improve business efficiency Enhance customer experience through the effective use of digital tools and solutions Engage stakeholders across TMS and DS Smith Group to ensure successful delivery of digital ...

looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS. Responsibilities Lead the digital … Data Manager to enhance data governance, architecture, and literacy across the business Identify and implement opportunities to optimise processes and improve business efficiency Enhance customer experience through the effective use of digital tools and solutions Engage stakeholders across TMS and DS Smith Group to ensure successful delivery of digital ...

specialist B2B market.This is a consultative, complex sales role focused on winning and expanding named strategic accounts through structured deal methodology, C-suite engagement, and long-cycle opportunity management. You will inherit qualified late-stage pipeline and work alongside a dedicated Solutions Consultant, allowing you to focus on account … stakeholder deals Track record managing long sales cycles of 6 to 12 months or more Strategic, named or enterprise account selling experience C-suite customer engagement experience Structured qualification methodology experience such as MEDDPIC, MEDDIC, MEDDICC, Challenger Sale, Miller Heiman or value-based selling frameworks Strong pipeline management ...

About Car Finance 247 Car Finance 247 is the UK's leading online car finance broker, driven by innovation, technology, and a customer-centric approach. We're building a new platform to empower our dealer partners with scalable, FCA-compliant template websites, enabling seamless integrations and exceptional digital experiences. … websites. You'll work closely with designers, product owners, and other engineers to deliver robust, scalable, and secure solutions that drive dealer success and customer engagement. Location: Flexible/Hybrid options available Type: Contractor (3 month initial term) Salary/Rate: Based on experience Key Responsibilities: Platform Development: Design ...

industry knowledge to take ownership of their marketing strategy. It will be your responsibility to manage a website overhaul. You'll manage the full customer journey, from lead generation to conversion and retention, developing and delivering integrated marketing initiatives across website optimisation, content, digital channels, and CRM. This hands … role combines strategic planning with execution, using data and insight to align marketing activity with sales growth and customer success. Responsibilities: Develop and evolve the overall marketing strategy, aligning campaigns with business growth and sales objectives. Own and optimise the website as a core lead-generation engine, including content ...

Architect, you’ll play a key role in helping our customers design and secure modern application environments. This is a strategic, customer-facing role where you’ll take time to understand what organisations really need, then design practical, secure solutions using VMware vDefend and Avi. … help ensure solutions are secure, scalable, and fit for the long term. What your role as an ANS Architect will involve: Understanding customer requirements and identifying where ANS technologies can best support them Advising customers on Zero Trust principles, application security, and industry best practices Designing application delivery ...