1 to 25 of 43 IT Support Jobs in the North West

Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for … the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an More ❯

Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for … the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an More ❯

Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for … the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an More ❯

Enthuse customers and provide best experience through best in class hardware, software and technical support services Contact us directly if you have any questions about this open job position Very strong technical skills in all aspects of IT support Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM) An exceptional … working within a multinational media & entertainment corporation? A world-famous brand we all know & love? Based Near Hammersmith, London, you will form part of a team providing world-class IT support for a wide variety of users - Anything from simply password resets, to complex diagnostics and fault-resolution, as well as project work. You will be assigned various … a strong sense of customer service - leaving each ticket not only resolved, but with a smile on theusers face- a job well done! Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive … and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability More ❯

IT Support Technician Our key client, based in Preston, is looking for an IT Support Technician to join their IT support team on a temporary basis, initially for 4-weeks. The IT Support Technician will be based in a school so any experience in the education industry would be helpful. The IT Support Technician will be joining on a full-time basis and this will be an on-site position. This vacancy will suit an IT Support Technician with previous experience of supporting a variety of hardware, as well as MS365 & Active Directory. This contract is inside IR35 and will be worked through an umbrella company. Essential Skills … Previous experience in end-user support - MS365/Active Directory - Strong communication and troubleshooting skills - Recent Enhanced DBS OR on the DBS Update Service This is an excellent opportunity for an IT Support Technician with a strong IT support background to secure a contract with good potential to extend. If you are interested, please click More ❯

IT Support Technician Our key client, based in Wigan, is looking for an IT Support Technician to join their IT support team on a temporary basis, initially for 4-weeks. The IT Support Technician will be based in a school so any experience in the education industry would be helpful. The IT Support Technician will be joining on a full-time basis and this will be an on-site position. This vacancy will suit an IT Support Technician with previous experience of supporting a variety of hardware, as well as MS365 & Active Directory. This contract is inside IR35 and will be worked through an umbrella company. Essential Skills … Previous experience in end-user support - MS365/Active Directory - Strong communication and troubleshooting skills - Recent Enhanced DBS OR on the DBS Update Service This is an excellent opportunity for an IT Support Technician with a strong IT support background to secure a contract with good potential to extend. If you are interested, please click More ❯

IT Support Analyst – Bromley Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. Join our IT team as an IT Support Analyst , providing essential support to … users. As we embark on an exciting digital transformation journey, you will play a key role in enhancing our Operations, Care, Quality, and Central Services systems—ensuring seamless user support and effective business operations. What We Offer: • Salary up to £30K (dependent on experience) • Full-time position (Monday to Friday) • Hybrid working opportunities • 25 days holiday plus bank holidays … review • Employee of the Month (£100 reward for outstanding contributions) • Staff appreciation days and long service awards • Friendly, supportive team environment with regular social events Key Responsibilities: • Provide responsive IT support to end-users, both onsite and remotely • Monitor and manage the IT support ticket queue, ensuring timely resolution • Prioritise and escalate technical issues as needed More ❯

IT Support Engineer Role: IT Support Engineer Location: Merseyside Salary: £26,000 - £31,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK's best IT Solutions providers leading their search for an IT Support Engineer who … of Engineers who are very tight knit, you will get truly looked after here. Within this role you will be supporting Schools in the Merseyside area with on site support Benefits: * Bespoke system training* Microsoft certs paid for* Free parking* Pension Scheme* Fuel Expenses What You'll Do: * Deliver 1st/2nd Line Support IT Support to schools/education customers.* Manage and enhance IT systems, networks, and infrastructure for optimal performance.* Conduct on-site visits across the North West to provide technical support and strategic guidance.* Quickly troubleshoot and resolve hardware, software, and network issues.* Collaborate with educational staff and corporate clients to identify and implement tailored IT solutions. What We More ❯

IT Support Technician 24,710 - 25,590 + 37 Hour Week + 37 Days Holiday + Public Sector Pension + Company Benefits Wigan (Commutable from St Helens, Bolton, Manchester, Chorley, Bury, Rochdale) Are you a IT Support Technician looking for a stable role within education offering great holidays, excellent training opportunities and a great work - life … and students. The college has a strong reputation for providing high - quality education and investing in both its learners and staff. They are now looking to expand their internal IT Team to support continued growth and infrastructure upgrades. In this role, you'll be responsible for providing first and second-line technical support across the colleges IT systems, helping staff and students with a range of issues from software troubleshooting to hardware set ups. The Role: Provide 1st and 2nd line IT support across college sites, resolving hardware, software and network issues. 37 hour week Monday - Friday The Person: Experienced in IT support Hold Relevant IT Qualification Looking for a stable More ❯

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and … around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our … Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First More ❯

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and … around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our … Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First More ❯

Are you a tech-savvy, enthusiastic individual with a passion for problem-solving and a desire to kickstart your career in the exciting world of IT? Do you love tinkering with computers, helping others understand technology, and keeping up with the latest advancements? If so, then this could be the perfect opportunity for you. Role Provide 1st level IT support to Senior Technicians - onsite and offsite Installing and configuring a wide range of hardware and software Use TeamViewer for remote access Communicate with customers through Naveris, Teams and face to face Conduct Server & Data backups Training Information Communications Technician Level 3 Apprenticeship Standard: As an IT Support Technician apprentice, you will play a crucial role … in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through More ❯

Job Title: Junior IT Support Analyst Location: Liverpool, UK Industry: Medical Salary: £26-27k per annum (DOE) We are seeking a proactive IT Support Analyst to join our dynamic team at a leading pharmaceutical company based in Liverpool. The successful candidate will play a critical role in supporting and maintaining IT systems, ensuring business … continuity, and delivering excellent user support in a highly regulated environment. Key Responsibilities: Provide 1st line technical support for all IT-related incidents and service requests across the business. Troubleshoot and resolve issues related to hardware, software, networks, and enterprise applications Customer Service experience Manage user accounts, permissions, and access rights in Active Directory, Microsoft 365, and … other platforms. Install, configure, and maintain desktops, laptops, printers, and mobile devices. Escalate complex issues to senior IT staff or third-party vendors as required. Monitor IT infrastructure health and respond proactively to system alerts. Document support activities, solutions, and knowledge articles using the ITSM system. Support data backup processes and assist with disaster recovery planning. More ❯

Role Overview: My client, a market leader in their industry are looking for an exceptional individual to join their small IT Team as an IT Technician, supporting 1st and 2nd line technical operations, you will provide outstanding technical support, troubleshooting, and maintenance to users at all levels of the organisation. The Role: Act as the initial point … of contact for all IT support requests and incidents, providing friendly and effective front-line (1st line) and more complex (2nd line) support to colleagues. Diagnose and resolve IT issues across hardware (PCs, laptops, printers, peripherals), software applications, and relevant business systems. Escalate unresolved issues to higher technical support as required, ensuring timely communication and … updates to end users. Support the setup, configuration, and deployment of new hardware and software, ensuring all devices are fully operational and compliant with IT policies. Perform routine system administration tasks, such as user account management, access rights, password resets, and network connectivity checks. Document IT incidents, procedures, and resolutions accurately within the service management system. Contribute More ❯

The IT Support Apprentice will work as part of the international IT Team, supporting the delivery of IT services across the wider Observatory. You will assist the IT Team in providing day-to-day support, helping to resolve hardware, software, and user issues under supervision, while developing their technical skills and knowledge. Role Maintain … an excellent IT service with positive reviews from internal and external service users. Continual Service Improvement (CSI) of the support service. Key performance indicators showing a reduction in avoidable incidents and support requests and an increase in support documentation. Support resources allocated effectively and efficiently to best deliver a timely support service no matter … and routine activities. Ensure value for money in procurement, on-time project delivery, and identified efficiencies and savings. Creating documentation, knowledge-sharing articles, and ensuring asset record accuracy to support the wider observatory. Assist in monitoring the IT helpdesk and responding to support requests. Support the installation, configuration, and basic troubleshooting of computer hardware and software. More ❯

IT Support Engineer - MSP - Stockport - £26K-£29K DOE As the IT Support Engineer you will be joining a close knit and sociable Managed Service Provider with a large emphasis on the culture fit as much as technical ability. In this role as an IT Support Engineer, you'll have the autonomy to resolve support tickets independently or decide when it's appropriate to escalate issues to senior technical staff. This level of responsibility offers valuable exposure to a wide range of technologies and challenges, helping you develop your skills and advance your career more quickly. The position also involves some on-site customer support, so you must hold a full UK More ❯

1st line IT Support Engineer Liverpool MSP Salary: £25 – 28k plus benefits The Opportunity for you… Are you currently working on a service desk or within IT support looking to join a company that offers progression? Or maybe you have a passion for IT, just graduated, but haven’t yet managed to get your foot … in the door? Then this is the job for you. As a 1st line IT Support Engineer, you’ll be based in the Liverpool office for an MSP who provide solutions to a range of clients. These have recently won contracts and in turn, needs to grow out their support team. This company strongly encourages the development … and in turn be offered promotions – a perfect opportunity for somebody wanting to progress their career. You will be working in a team of 8, alongside other engineers, fixing IT issues from external customers to ensure their businesses can run smoothly. You will be working in a busy office environment and will have to be customer focused and able More ❯

Technical Support Engineer/IT Technician who has good troubleshooting skills covering Microsoft 365, hardware issues with desktops, laptops, printers and mobile devices both remotely and deskside is required for a busy IT Help Desk/Service Desk with a well-established and leading manufacturing firm based in Mobberley, Cheshire, North West England. SALARY: £28,506 per … Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday (Build and Bank Flexi Hours) WHY APPLY? This is a great opportunity for someone who is a hands-on IT professional with a passion for troubleshooting and delivering high-quality end-user support. As a Technical Support Engineer/IT Technician you’ll be a key member … of the internal IT team, responsible for providing day-to-day technical support across the business. Working as a Technical Support Engineer/IT Technician you’ll help drive efficiency, productivity and user satisfaction by delivering top-tier technical support and help identify and implement opportunities to improve the IT infrastructure. You will be More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General … Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a … Documentation and knowledge base articles Providing senior technical input, to internal and customer meeting The Person You will be motivated, customer centric and a strong communicator at all levels. It is important that you are qualified in server or a cloud-based qualification. Desirable to have MCSP or equivalent experience but not essential A bonus would be any experience More ❯

They now have an opportunity for you to become a hands-on member of their global IT service desk, delivering high quality customer focused IT support during EMEA hours. Role Provide day-to-day on-site support at our Stapeley office and other remote UK locations. Deliver remote support to users across multiple countries in … party suppliers where necessary, ensuring resolution and stakeholder satisfaction. Install, configure and troubleshoot hardware, operating systems (mainly Windows 11) and core productivity tools (e.g. Microsoft 365). Manage and support access controls, user provisioning, file permissions, and endpoint security. Support virtual and physical infrastructure including VPN, remote access services and storage management. Assist with support and maintenance … of Microsoft Azure, Microsoft 365, Dynamics 365 and Intune. Support delivery of IT projects including office launches, infrastructure refreshes, and digital workplace initiatives. Act as one of the primary IT points of contact for colleagues on-site, ensuring consistent communication and excellent customer experience. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft More ❯

IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development … Security, Infrastructure or more). Key responsibilities include: 1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk/ticketing system Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates, and … Key: Experience and understanding of Active Directory Group Policy Exchange (on premises) Virtualisation (VMware preferable) Change process and ticketing system experience Good communicator Other Exp Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP devices More ❯

Are you a tech-savvy, enthusiastic individual with a passion for problem-solving and a desire to kickstart your career in the exciting world of IT? Do you love tinkering with computers, helping others understand technology, and keeping up with the latest advancements? If so, then this could be the perfect opportunity for you. At Fox Information Technology, a … leading IT solutions provider based in Liverpool , we're dedicated to providing exceptional IT support and services to businesses across the region. We believe in nurturing talent and providing a supportive environment for our apprentices to learn, grow, and become future IT professionals. A Typical Day in the Job: Provide 1st level IT support … configuring a wide range of hardware and software Use TeamViewer for remote access Communicate with customersthrough Naveris, Teams and face to face Conduct Server & Data backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £13,741 per annum Monday - Friday - 9am-5pm 20 days holiday plus bank holidays More ❯

development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. We are seeking a highly skilled and experienced Support Bar Lead to oversee employee support across our studios, globally. The successful candidate will be responsible for overseeing the delivery of IT support and service desk … operations for our local office and ensuring our team is providing an efficient and effective service to our internal users. This is an excellent opportunity for an experienced Support Bar Lead with excellent communication and leadership skills, who is looking to make an impact within a fast-paced and dynamic environment. This role reports to the Head of Local … Support and will involve working closely with colleagues in other offices to deliver a seamless service to our users. Wushu Studios - Based in Liverpool, England. Wushu Studios boasts over 160 talented developers providing the best in cross discipline AAA co-development expertise spanning a multitude of genres. Key clients include the likes of Sony, Larian and Xbox. A few More ❯