26 to 50 of 53 IT Support Jobs in the North West

1st Line Support Engineer lytham Permanent Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for a … new challenge. We are on the lookout for a dedicated IT Support Engineer on a permanent basis. As an IT Support Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff needing assistance with … hardware and software issues. Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges. System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance. User Training: Offer training sessions and create user documentation to help our team maximise their technology use. Collaborating: Work closely with other departments to More ❯

are constantly looking for emerging talent and due to the success of their current and former apprentices they are once again looking to expand the team with a new IT Support Apprentice. Slater and Gordon is one of the UK's leading law firms with offices based locally around the country. They represent clients across a wide range … of expertise offered by specialist lawyers across all areas of law. Their mission is to provide high quality, technology-driven legal services to all consumers. About the role: The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the … business remain at the forefront of using technology to enhance the business services and products. Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools More ❯

are constantly looking for emerging talent and due to the success of their current and former apprentices they are once again looking to expand the team with a new IT Support Apprentice. Slater and Gordon is one of the UK's leading law firms with offices based locally around the country. They represent clients across a wide range … of expertise offered by specialist lawyers across all areas of law. Their mission is to provide high quality, technology-driven legal services to all consumers. About the role: The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the … business remain at the forefront of using technology to enhance the business services and products. Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools More ❯

1st Line IT Support Technician - MSP - Cheadle - Up to £26k DOE A growing IT Managed Services Provider (MSP) in Cheadle is looking for an early-career 1st Line IT Support Technician to join their friendly, customer-focused team. This role is ideal for candidates who've recently completed a Level 3 IT apprenticeship or … Additionally, there's clear progression and optional vendor training like WatchGuard, Draytek or 3CX. Why Join? Salary up to £26,000 DOE 25 days holiday + bank holidays Certification support & dedicated training time Salary uplift per each exam pass Clear progression routes into cloud, networking or security Supportive, sociable team culture Interested? Don't worry if your current CV … gianluca (at) circle recruitment (dot) com for a confidential chat. Key words: Windows Server, Microsoft, MSP, Cheadle, Stockport, Cheshire, Manchester, Wythenshawe, Wilmslow, Office 365, Azure, Networking, VMWare, 1st line, IT Support, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

As an IT Support Apprentice, you’ll play a key role in supporting our staff, engineers, and customers both on-site and remotely. Every day will bring new challenges as you develop your skills across IT and networking systems. Role Providing 1st & 2nd line support to staff and customers across IT and security systems. Keeping … keep our 5,000+ devices connected and secure. Looking after our VOIP system and CCTV video management systems. Teaming up with external suppliers to get the right kit and support in place. Pitching in with general admin tasks when needed. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level … programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure More ❯

The 1st Line IT Support Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone and email, providing effective solutions to customer issues. Escalate … unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic troubleshooting of Windows OS and Microsoft 365 products. Assist with Active Directory … tasks such as user account setup and password resets. Customer Interaction: Deliver professional and courteous support at all times. Communicate clearly and effectively, both verbally and in writing. Skills & Qualifications: Proficiency in Windows and Microsoft 365. Knowledge of Microsoft Server and Active Directory. Logical problem-solving approach and ability to work independently or as part of a team. Strong More ❯

As an IT Support Technician, you’ll be providing 1st and 2nd line support to end users and working on business platforms. You’ll work closely with regional teams, support IT administration tasks, and contribute to project delivery. This role will suit someone who is passionate about IT and delivering great service and thrives … on the challenge of working on different technologies.You’ll be joining a service-oriented team that values positivity, adaptability, and continuous improvement. We’ll support you with training and development to help you succeed and grow. Let's take a look at your day to day tasks Provide proactive 1st/2nd line support across desktop, mobile, office … applications and business systems Troubleshoot hardware, software, and network issues with our key support partner and with other partners for various business platforms Administer Microsoft Intune, Apple Business Manager, and Office 365 Support server and network troubleshooting Assist with IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally visit other sites (full UK More ❯

Location: Birkenhead, Wirral (with occasional North West sites visits) Salary : £28-32k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A family-owned outsourced IT provider with over 20 years of stability, trust, and long-standing customer relationships. Their clients rely on them as an … extension of their business — not just a support line. They keep their teams running, productive, and secure every single day. Most of their customers are local, many of whom we've supported for over a decade, and they see us as part of their organisation. They treat them the same way. The team is friendly, and highly experienced. They … occasional on-site visits. You’ll work alongside our experienced network engineers, helping to keep our customers’ systems running smoothly and securely: Daily Responsibilities · Provide 1st and 2nd line IT support via phone, remote access, and occasional site visits · Use RMM tools to monitor systems and carry out proactive maintenance · Troubleshoot hardware, software, and network issues · Deploy and More ❯

Service Provider and be part of our growth journey and success story. At Seriun, we’re looking for a passionate individual looking to start or progress their career in IT as an IT Support Engineer Apprentice. Role Provide technical support to customers both internal and external through a range of communication channels Communicate with all levels … ICT problems/faults using the required troubleshooting methodology and tools Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Support the roll out of upgrades or new systems or applications Apply the appropriate security policies to ICT tasks in line with organisational requirements Undertake the relevant processes with the … professional development Training Your apprenticeship programme is with Keibra. Keibra deliver training onsite at our own premises in Burnley (BB11 5UB), with some sessions provided remotely as and when it is more suitable. The scenario based, face-to-face, practical training sessions means you can put your new skills into practice within a professional working environment and develop the More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do: Provide first and second-line technical support More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do Provide first and second-line technical support More ❯

partners, schools, SMEs, and large corporations across the UK. Our solutions empower businesses to work faster, smarter, and more securely. We offer services in connectivity, network and cybersecurity, voice, IT support, and data storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents … using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations and troubleshooting Assist in building and supporting VOIP platforms and full-fibre networks Maintain accurate documentation for hardware and software systems Support senior engineers on projects and complex faults Desirable skills: Windows … information please visit the UK ENIC website. Working hours: Monday to Friday, 8am - 5pm Benefits: Extra holiday for your birthday Length of service awards Free on-site parking Study support Team-building and social events Free tickets to sporting events with hospitality Referral bonuses Future prospects: Opportunity to progress within a growing technical organisation. About QA: Our apprenticeships are More ❯

IT Service Technician - Cheshire/South Manchester On behalf of our industry-leading client based in Altrincham, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st/2nd line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management - experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support - Win10 & MacOS Device Management & Monitoring More ❯

of a community that values ethical excellence, this is the place where your ambition can thrive. About the Opportunity We are seeking a dynamic and customer-focused Sedond-Line IT Support Technician to join our team at our UK Head Quarters, situated at our Birchwood Park, Warrington campus and comprising approximately seven buildings (the majority of business operations … are conducted from a small subset of these offices). The other location is Theale, near Reading. You will be the local and friendly face of IT, providing essential on-site support to our end-users, ensuring smooth and efficient technology operations. This role requires a proactive individual with excellent problem-solving skills, a passion for customer service … and a willingness to contribute to a collaborative and positive work environment. Key Responsibilities Provide first-line technical support to end-users via ticketing system, drop-ins, and scheduled Tech Bars Diagnose and resolve hardware and software issues, including device swap-outs Deliver technical training and education to end-users during Tech Bar sessions Provide VIP support to More ❯

My global client based in Chester have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you to … vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

week is a requirement for this role. Find out more about your new workplace We're excited to introduce a new opportunity in Manchester to join our dynamic Corporate IT team as a mid-level IT Applications Support Engineer, based at our brand-new flagship office in the heart of the city. This is not a role … streamline repetitive or manual tasks. Serve as the first escalation point for application-related incidents and service requests via the service desk, ensuring swift resolution within SLA. Lead internal IT projects, including application rollouts, integrations, and transformational change initiatives, delivering them on time and to a high standard. Collaborate with stakeholders across departments to assess needs, propose solutions, and … improve workflows. Maintain accurate IT documentation, configuration records, and knowledge base articles for supported applications. Manage onboarding and offboarding processes related to application access and user provisioning. Support local tech teams with day to day support on an ad-hoc basis Provide input into the deployment of customer-facing IT requirements aligned to project needs. What More ❯

Job Title: Desktop Support Engineer Location: One site WA5 is postcode Employment Type: Full-Time Salary up to £26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer … SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

Deskside Support Engineer Permanent role Lytham St Annes, Lancashire (FY8) 30,000 per annum A fantastic opportunity has become available with the opportunity to work alongside leaders in the IT sector. Our client is seeking a customer-focused Deskside Support Engineer to join the on-site support team. This is a great opportunity for an experienced … 2nd Line Support professional to join a secure, stable environment and support critical end-user services. The role requires SC clearance; however, candidates can start once BPSS is confirmed. Applicants with existing and valid SC clearance will be prioritised. As a Deskside Support Engineer, you will be responsible for: Providing deskside, floor-walking and hands-on technical … support for all users. Troubleshooting and resolving hardware, software, and connectivity issues. Supporting Windows devices, laptops, desktops, printers, peripherals and mobile technologies. Managing incident tickets, ensuring timely updates, accurate logging, and resolution within SLAs. Installing, configuring, and maintaining end-user devices, following the company processes. Participating in an on-call rota alongside an engineer (likely 1 week on/ More ❯

Deskside Support Engineer Permanent role Lytham St Annes, Lancashire (FY8) £30,000 per annum A fantastic opportunity has become available with the opportunity to work alongside leaders in the IT sector. Our client is seeking a customer-focused Deskside Support Engineer to join the on-site support team. This is a great opportunity for an experienced … 2nd Line Support professional to join a secure, stable environment and support critical end-user services. The role requires SC clearance; however, candidates can start once BPSS is confirmed. Applicants with existing and valid SC clearance will be prioritised. As a Deskside Support Engineer, you will be responsible for: Providing deskside, floor-walking and hands-on technical … support for all users. Troubleshooting and resolving hardware, software, and connectivity issues. Supporting Windows devices, laptops, desktops, printers, peripherals and mobile technologies. Managing incident tickets, ensuring timely updates, accurate logging, and resolution within SLAs. Installing, configuring, and maintaining end-user devices, following the company processes. Participating in an on-call rota alongside an engineer (likely 1 week on/ More ❯

have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure. The Role... To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage … and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are … and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar More ❯

Are you a Sales Support Administrator with experience working in an IT Managed service provider? Are you ready to be the driving force behind a fast-paced, high-performing sales team? We’re looking for a Sales Operations Assistant who thrives on organisation, precision, and teamwork. In this role, you’ll be the engine that keeps our sales … operations running smoothly, managing reporting, coordinating renewals, liaising with 3rd party vendors and providing the essential support our salespeople need to focus on what they do best, building relationships and delivering results. You’ll also play a key role in supporting the rollout and adoption of a new Sales system, working closely with our Head of Sales to help … shape how we operate for years to come. Role: Sales Support Administrator aka Sales Operations Assistant, Sales Administrator, Sales Support Coordinator, Sales Support Executive, Sales Operations Specialist Salary: £28k - £30k base salary + awesome benefits Location: Salford Quays – Manchester (Hybrid working, office-based Mon – Wed) We’re looking for someone who’s proactive, detail-oriented, and calm More ❯

Are you a Sales Support Administrator with experience working in an IT Managed service provider? Are you ready to be the driving force behind a fast-paced, high-performing sales team? We’re looking for a Sales Operations Assistant who thrives on organisation, precision, and teamwork. In this role, you’ll be the engine that keeps our sales … operations running smoothly, managing reporting, coordinating renewals, liaising with 3rd party vendors and providing the essential support our salespeople need to focus on what they do best, building relationships and delivering results. You’ll also play a key role in supporting the rollout and adoption of a new Sales system, working closely with our Head of Sales to help … shape how we operate for years to come. Role: Sales Support Administrator aka Sales Operations Assistant, Sales Administrator, Sales Support Coordinator, Sales Support Executive, Sales Operations Specialist Salary: £28k - £30k base salary + awesome benefits Location: Salford Quays – Manchester (Hybrid working, office-based Mon – Wed) We’re looking for someone who’s proactive, detail-oriented, and calm More ❯

Department IT & Innovation Employment Type Permanent - Full Time Location Manchester Office Workplace type Hybrid Key Responsibilities Skills, Knowledge and Expertise Benefits About Menzies LLP Menzies is a proudly independent UK business advisory and accountancy practice with true national coverage and international connections. As a full-service firm with strong sector specialisms, we have a proven track record supporting both More ❯

Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and installation * Troubleshoots IT related issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical … Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc. * Scripting knowledge * Comprehensive understanding of Microsoft tools and application environments * Networking knowledge * Strong communication, organization, problem-solving, and diagnostic skills * At ease with showcasing solutions … to various audiences, including engineers, developers, architects, IT managers, and executives * Ability to work independently and take ownership of projects Salary: £42,000 Starting salary PACKAGE includes; Bonus Pension Income protection Etc. Location: Working from home, living anywhere in the UK. Suitable living locations include: Cambridge Peterborough Nottingham Northampton Leicester Birmingham Leeds Sheffield Manchester Liverpool Bristol Ipswich Coventry Wolverhampton More ❯

We're looking for somebody to join our small team of IT engineers/hardware salespeople based at our Wallasey Village store and workshops. You will ideally be experienced (or self-taught) or somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role The role will entail … offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store and workshops in Wallasey Village. We also offer a 'Remote Support Desk' facility from our Leasowe Road premises. As well as repairs and support, we retail PC’s, laptops, accessories, ink and peripherals. We have over 30 years experience More ❯