The Company A leading nation-wide organisation specialising in high quality production are looking for an ITSupport Technician to join the Infrastructure and Operations team. This role has become available as a result of an ever-growing IT infrastructure and substantial company growth. We are looking … for a candidate who is eager to progress and expand their skillset through training and professional accreditations. The Role As ITSupport Engineer you will help support the business through an exciting period of technological transformation . You will be directly involved in the maintenance, support, availability, and security of the company IT infrastructure, while providing proactive and reactive support to colleagues, ensuring the highest levels of customer service. Key Responsibilities Provide ITsupport to internal colleagues on a wide range of technologies Build & setup new computers. Install computers across multiple more »
Chorley, Lancashire, United Kingdom Hybrid / WFH Options
GK Recruitment
THE MAIN RESPONSIBILITIES To be the mmain contact via telephone to support and assist pharmacy dispensers with IT problem resolution. The SOFTWARE is for Pharmacy medicine dispensers The role will be conducted from their office in Chorley + with some remote work. The Main Duties & Responsibilities for the … Trainee ITSupport Analyst · To provide telephone support to the user base utilising remote access tools · Logging and categorising incoming calls and emails within our CRM system · Active involvement in the documenting and updating of our knowledgebase · Raising jobs for Engineers and liaising with them · Taking ownership … quickly and efficiently · Documenting issues/problems and raising them to the 2nd line team Experience and skills required from the or the Trainee ITSupport Analyst · Good general IT skills · Problem-solving attitude and aptitude · Good communication skills both written and verbal · Good problem-solving skills more »
Preston, England, United Kingdom Hybrid / WFH Options
In Technology Group
Role: ITSupport Technician Location: Preston Hybrid: 3 days in office per week Salary: £24,000 About the company We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives … to maintain a collaborative and supportive work environment. We are seeking an experienced ITSupport Technician to join their dynamic team on an 18-month fixed-term contract , with a view to go permanent. The role will primarily be based at their head office in Preston, with the … flexibility of hybrid working and occasional travel to other offices. Responsibilities/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and more »
Senitor are pleased to be working with an established company in the professional services sector, who are looking for an ITSupport Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head … office in Lancaster and will involve remote and on-site support for a user base of over 100 people. Ideally, applicants should have at least 2 years of experience in a similar ITSupport role, excellent communication skills and proficiency in resolving technical issues for non-technical … users. It is also essential that applicants have a full UK driving licence and use of their own vehicle, plus willingness to go to different local sites if required to provide support. Responsibilities include: Day-to-day ITsupport via a Helpdesk system, taking, logging and resolving more »
Job Role: ITSupport Engineer Location: Bolton, Manchester Salary: £25,000 - £29,000 My client, an esteemed telecommunications company are seeking an experienced ITSupport Engineer to joining their dynamic team. This role is pivotal in ensuring seamless IT operations for both customers and internal … customers and internal staff. Provide troubleshooting and resolve technical issues, including password resets, software installs, and both software and hardware support. Offer advanced technical support, diagnosing and resolving complex technical issues and conducting in-depth troubleshooting. Perform server and software upgrades as required. Requirements: Strong experience in first and … second-line support. Excellent communication skills with the ability to work independently. Occasional site visits may be required, though most support is provided remotely. Skills: Windows Servers (Apply online only) Microsoft 365 Administration Virtualisation Technologies Windows 10 & 11 Firewalls Switches WAN & LAN Networks SQL Support What Our Client more »
Birkenhead, Merseyside, North West, United Kingdom
Baltic Apprenticeships
Are you enthusiastic about technology and eager to start your career in ITsupport? We have a fantastic opportunity for you to join a dynamic and supportive team as an ITSupport Apprentice at a respected organisation dedicated to enhancing community living. About the Employer: Our … By joining their team, you'll be part of a forward-thinking company that values innovation and professional growth. What Youll Do: As an ITSupport Apprentice, youll gain hands-on experience and develop valuable skills in a range of IT tasks. Heres what a typical day … might look like: Assist in managing the helpdesk ticket system to ensure smooth and efficient operation. Support the upgrade processes for our ICT and phone systems. Help manage and maintain the ICT systems maintenance program. Undertake other general IT duties as needed to support the team. What more »
ITSupport Engineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are seeking … a Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts from … our monitoring system Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report to more »
Wigan, Greater Manchester, North West, United Kingdom
Baltic Apprenticeships
our clients who are a leading provider of creative, software, consulting, and managed services catering to financial, government, and commercial markets. As a full IT and digital service agency, they operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing … Cyber Security, Digital Transformation, DevOps, Customer Experience, and Managed Services. If you are passionate about IT and ready to kick-start your career in a dynamic and supportive environment, apply now to join their team as an ITSupport Apprentice! In this role, youll work towards your … ITSupport Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support to users via telephone, email, and face-to-face interactions. Escalate IT issues as necessary. Log and manage tickets using our ticketing more »
Wigan, Greater Manchester, North West, United Kingdom
Baltic Apprenticeships
to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world … Level 3 Information, Communications Technician Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line ITSupport to customers who seek ITsupport Logging helpdesk issues and escalating when necessary Remote access troubleshooting Configuring systems and updating … updated Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,700 Per annum Monday Friday (40 hours per more »
ITSupport Technician Northwich Circa £150 per day 2-3 months An ITSupport Technician is required for our public sector client who are based in Northwich. The successful candidate will provide technical support for the organisation's networked computer systems and stand-alone equipment … to ensure the effective and efficient use of IT facilities. Key Tasks: to ensure that all computer-related machinery and equipment is properly maintained and tested; to maintain a log of equipment faults, repair and testing schedules; to provide helpdesk support for IT related issues. to work … with the IT Systems Manager on new projects, implementing new technologies to improve the service to the organisation. to help identify new technologies. to assist with the installation, setting up and testing of new equipment, including the installation of software, and the transfer of existing equipment to new locations. more »
Senior ITSupport Engineer - MSP - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Senior ITSupport Engineer with a broad knowledge of Windows Server, Virtualisation and Networking … Security to join the experienced team. Ideally a proficient Senior ITSupport Engineer with a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers. This is an office-based role more »
ITSupport Manager - Cheshire - £40K My Client, an MSP based in Cheshire are looking for an ITSupport Manager to join their technical team. About the role Oversee a dynamic technical support/Helpdesk department within an MSP. Serve as the primary escalation point beyond … training, and support. This role combines technical proficiency with managerial responsibilities, including conducting employee appraisals, managing recruitment, overseeing SLAs, and coordinating 24/7 support schedules. Benefits Expensed Mileage Workplace Pension Free Parking 28 Days Annual Leave Main duties Offer both proactive and reactive technical support to our … customer base Maintain continuous coverage of the technical desk, including 24/7 support, by coordinating with technical teams. Act as the primary point of technical escalation for the support team. Take ownership of all technical issues within Amita, ensuring they are resolved within service level agreements. Organize more »
2nd Line ITSupport Engineer/Desktop Support Analyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a 2nd Line ITSupport Engineer/Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and Office 365 Strong knowledge of PC hardware coupled with the ability to … set up, configure, and rebuild workstations Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching A driving license and access to a vehicle This is an excellent opportunity to join a leading organisation to more »
Holmes Chapel, Cheshire East, Cheshire, United Kingdom
Cogent Staffing
Cogent Staffing are recruiting for ITSupport Engineers, mainly 1st line support with some 2nd, for our client based in Holmes Chapel, Cheshire. This is a full time office based role. Shifts & salary: Full time permanent role, based in the office. Monday to Friday, occasional weekend work … if required. 8am – 5pm or 9am – 6pm, with flexibility £28,000 per annum Key responsibilities: Handling customer support requests and logging support tickets in a timely manner. Constant customer dialogue via telephone. Responding to customer alerts produced by internal monitoring system. Providing 1st and 2nd line support … phone technology Wi-Fi systems Microsoft Windows Server 2016 (desirable) Active Directory (desirable) Apple Mac (desirable) Key requirements: Has 2+ years experience in an ITSupport role. Confidence in all key knowledge listed. Analytical and problem solving. Confident communicator, with strong telephone manner. Academic experience in ITmore »
Job Title: IT Business Analyst & Hardware Technician Location: Ashton-under-Lyne – fully office based Salary: £25,000pa Our client, a leading provider of business services and workplace solutions based in Ashton-under-Lyne is seeking an experienced IT Business Analyst & Hardware Technician to join their IT department. … As the IT Business Analyst & Hardware Technician, your job purpose will be to provide Tier 1 ITSupport to the business. You will manage the handling and communication between the Company user base and the Service Desk process from the initial point of contact through to notification … of resolution. Main Duties: Manage the Service Desk telephone line during core business hours. Be the initial response for all IT-related requests to the Service Desk. Solve all IT requests that come into the Service Desk. Delegate requests to 2nd line support where there are knowledge more »
IT Engineer, North-West/Yorkshire Onsite 5 days per week (Mon-Fri) If you are looking for a new challenge in your IT career, you might be interested in this opportunity. We are recruiting for large organisation with sites across the North of England for a multi … site engineer.. As an ITsupport specialist, you will be responsible for providing technical assistance/troubleshooting to their staff, using various Microsoft technologies such as 365, Azure, Windows, AD, and Server OS. You will also help them maintain and improve their cyber security measures, such as firewalls … up solutions such as Veeam. To be successful in this role, you need to have at least 3 years of experience in a similar ITsupport role, preferably in a multi-location business environment. You also need to have excellent communication and problem-solving skills, as well as more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Searchability®
fantastic opportunity to work with a technically minded company in the heart of Liverpool. This is an ideal opportunity for someone with proven Senior ITSupport experience to make the job your own. Hybrid working is available in this job role and you will also be in receipt … Private Health Care Enhanced pension Hybrid working Flexi start and finish times Training budget to grow your career Social events/fantastic culture Senior IT Engineer Responsibilities: You will be the sole ITSupport Engineer in the business so it will be your responsibility to prioritise … Directory, Intune. Mobile Device Management experience - including Apple and Windows devices. Experience managing physical, virtual and cloud infrastructure. At least 3 years in an ITSupport role dealing with 1st and 2nd line queries. Interviews will be happening in the coming weeks so please send your CV to more »
Role: ITSupport Engineer Location: Preston Salary: up to - 25K Perks: Professional Development & excellent benefits! Benefits: 25 days + BH, Health Plan, Counselling, High Street Shopping I have a fantastic opportunity for an enthusiastic ITSupport Engineer to join a market leading organisation who operate across … the whole of the Northwest of England but based out of Preston. They are looking for a driven support tech who is efficient in O365, Azure, Hardware and Software. Role Type - 18 Month Fixed Term Contract with the chance of permanent employment. The 18-month FTC will come with more »
ITSupport Engineer Salary: £25,000-£30,000 Location: Manchester My client, a large MSP based in Manchester, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance to end … users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. … computer systems and networks. Assist with user account management and password resets Repairing and replacing equipment as necessary. Escalate complex issues to second-line support when necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation more »
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Supportmore »
Im recruiting on behalf of my client, an IT Solutions firm based in Holmes Chapel for an ITSupport Technician to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments … Office 365 administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide 1st and 2nd line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy and manage Azure … cloud services, assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of technical configurations, procedures more »
Are you searching for the perfect opportunity to kickstart your IT career with a fantastic employer? Baltic Apprenticeships is recruiting for a highly supportive employer eager to expand their team with a new IT apprentice. If you are passionate about IT and excited about a role that … involves everything from helpdesk support to client visits, apply now! Don't miss out on this incredible opportunity! In this role, youll work towards yourLevel 3 ITSupport Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a … helpdesk to support clients Logging and resolving tickets through ConnectWise Manage. Tickets include password resets, system upgrades, network and hardware. Work towards SLA logged on Connectwise Answer phone, emails, remote access PCs. Physical and virtual hardware, setting up laptops to send out phones, barcode scanners and servers. Visit customer more »
Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in ITsupport? We're on the lookout for a Senior Technical Support champion to … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »
Employment Type: Permanent
Salary: £35000 - £40000/annum 28 days Holiday, car allowance and p
Are you searching for the perfect opportunity to kickstart your IT career with a fantastic employer? Baltic Apprenticeships is recruiting for a highly supportive employer eager to expand their team with a new IT apprentice. If you are passionate about IT and excited about a role that … involves everything from helpdesk support to client visits, apply now! Don't miss out on this incredible opportunity! In this role, youll work towards yourLevel 3 ITSupport Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a … helpdesk to support clients Logging and resolving tickets through ConnectWise Manage. Tickets include password resets, system upgrades, network and hardware. Work towards SLA logged on Connectwise Answer phone, emails, remote access PCs. Physical and virtual hardware, setting up laptops to send out phones, barcode scanners and servers. Visit customer more »
Role: ITSupport Engineer Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace a … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk more »
Employment Type: Permanent
Salary: £26000 - £28000/annum Pension, Parking and 28 days holiday