19 of 19 Performance Metrics Jobs in the North West

Experience in championing and implementing changes that foster a culture of continuous improvement. Expertise in working with teams and stakeholders to define user stories with suitable acceptance criteria, key performance indicators (KPIs) and associated performance metrics and measures. Experience in defining and maintaining iterative product roadmaps, feature or development backlogs and release plans to meet clearly defined More ❯

and Cisco AnyConnect. organisational Skills: Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player: A collaborative spirit with the ability to build relationships across global teams. Performance-Driven: Demonstrated ability to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment is … IT field. This position offers a hybrid working model, allowing the successful candidate to work onsite for four days and one day from home, provided individual service levels and performance metrics are met post-training. If you are ready to take on this challenge and grow your career in IT support, we encourage you to apply! Join our More ❯

You will be a trusted advisor to our Executive Committee, providing strategic leadership, identifying and delivering people solutions that enhance organizational effectiveness, simplify our structure, and foster a high-performance, engaged culture. Your expertise in organizational design, talent management, and data-driven decision-making will be crucial to our growth and cultural transformation. Key responsibilities include establishing effective ways … Required Skills & Experience Candidates should demonstrate expertise in: Trusted senior partner to executives, translating business priorities into effective people initiatives Building credible relationships across all levels, promoting inclusion and performance culture Driving leadership development, organizational design, and cultural transformation Executing talent strategies, succession planning, and workforce planning Embedding performance metrics and fostering a positive employee environment Providing … data-driven insights, monitoring performance, and advising on industry trends Success Criteria Ideal candidates will possess: MCIPD/FCIPD qualification with extensive experience in strategic HR roles, preferably within technology or product-led organizations Strong generalist and specialist HR skills, including organization design and change management Proven success in leading enterprise-wide cultural and organizational change Ability to develop More ❯

Manager to launch, build, and manage their presence across major online marketplaces. You will be responsible for developing strategy, working with the team to build listings, ensuring compliance, optimising performance, managing ads, monitoring profitability, and scaling revenue across all platforms. This role is ideal for someone who has successfully launched brands and managed teams on marketplaces before and not … You will lead the launch plan for the following channels, upon agreed priority: Amazon eBay DIY.com The Range Debenhams Wayfair OnBuy Additional marketplaces based on your research and performance insights. Key Responsibilities Marketplace Launch & Setup Create and execute the full marketplace launch strategy across Amazon, eBay, DIY.com, Wayfair, Debenhams, The Range, and OnBuy. Work with your team to build … listing health. Track inventory levels, stock forecasting, and slow-moving SKUs. Oversee the teams management of customer messages, returns, and claims with excellent service. Ensure all marketplace rules and performance metrics are met. Advertising & Performance Optimisation Manage Amazon PPC, eBay PPC, and marketplace promotions. Conduct keyword research, competitor analysis, and category research. Improve contribution margin by optimising More ❯

Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain best practice processes, service standards, and performance metrics (KPIs). Manage vendor relationships, contracts, and service delivery to ensure quality and value for money. Ensure servers, storage, and networks remain secure, stable, and high-performing. … as the key escalation point for complex technical issues. Engage proactively with internal departments to understand support needs and drive service improvement. Provide regular updates to senior leadership on performance, projects, risks, and initiatives. About You Proven experience in managing and developing technical teams within an IT support or infrastructure environment. Degree (or equivalent experience) in Computer Science, Information More ❯

Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain best practice processes, service standards, and performance metrics (KPIs). Manage vendor relationships, contracts, and service delivery to ensure quality and value for money. Ensure servers, storage, and networks remain secure, stable, and high-performing. … as the key escalation point for complex technical issues. Engage proactively with internal departments to understand support needs and drive service improvement. Provide regular updates to senior leadership on performance, projects, risks, and initiatives. About You Proven experience in managing and developing technical teams within an IT support or infrastructure environment. Degree (or equivalent experience) in Computer Science, Information More ❯

and ongoing support to HR staff and end-users on all aspects of Workday functionality to ensure effective utilisation. Develop detailed reports and conduct analytics to track key HR performance metrics, offering insights and recommendations for ongoing improvement. What you bring: To excel as HRIS Manager, your background should demonstrate deep familiarity with Workday through direct involvement in … HRIS systems with a focus on delivering tangible benefits for both HR teams and wider business functions. In-depth understanding of core HR processes including recruitment, onboarding, compensation management, performance tracking, and career development. Strong analytical skills combined with problem-solving abilities that enable you to interpret data effectively and recommend actionable improvements. Excellent interpersonal skills allowing you to More ❯

functions. In this role you will play a key role in: Operating Model Design and Implementation - Develop future state global Shared Services models, including governance, service delivery frameworks, and performance metrics. ERP Implementation Support - Lead or support ERP platform selection, design, readiness, adoption and post go live optimisation (e.g., SAP, Oracle, Workday). AI Enablement - Identify opportunities for AI More ❯

Monitor account activity and ensure clients are drawing down on available services effectively. Collaborate with internal teams (Sales, Operations, Finance, Product, etc.) to deliver seamless client experiences. Regularly review performance metrics with clients and provide recommendations for optimisation. Prepare and deliver reports, proposals, and business reviews to demonstrate value delivered. Qualifications Proven track record as an Account Executive … usage patterns. Strong organisational skills and ability to manage multiple priorities. Proficiency with CRM systems and MS Office tools (Excel, PowerPoint, etc.). What We Offer Competitive salary and performance-based bonus. Opportunity to work with leading clients in [industry/sector]. Professional growth in a collaborative, fast-paced environment. Benefits package including [health, pension, etc.]. Additional More ❯

Monitor account activity and ensure clients are drawing down on available services effectively. Collaborate with internal teams (Sales, Operations, Finance, Product, etc.) to deliver seamless client experiences. Regularly review performance metrics with clients and provide recommendations for optimisation. Prepare and deliver reports, proposals, and business reviews to demonstrate value delivered. Qualifications Qualifications & Experience Proven track record as an … Strong organisational skills and ability to manage multiple priorities. Proficiency with CRM systems and MS Office tools (Excel, PowerPoint, etc.). Additional Information What We Offer Competitive salary and performance-based bonus. Opportunity to work with leading clients in [industry/sector]. Professional growth in a collaborative, fast-paced environment. Benefits package including [health, pension, etc.]. Still More ❯

develop compelling sales materials and campaigns Keep up to date with market trends, industry shifts, and competitor activity to inform strategy Report regularly on pipeline progress, revenue forecasts, and performance metrics to senior leadership About You To succeed in this role, you'll be an ambitious sales professional with experience in software or payroll solutions and a passion … other sales enablement tools What's on Offer Up to 35,000 base salary Uncapped commission - realistic OTE 80,000, top performers earning 140,000+ Daily, weekly, and monthly performance incentives Profit Share Scheme 25 days' holiday plus bank holidays Birthday day off Pension plan and life insurance Access to an Employee Assistance Programme Join a globally recognised business More ❯

develop compelling sales materials and campaigns Keep up to date with market trends, industry shifts, and competitor activity to inform strategy Report regularly on pipeline progress, revenue forecasts, and performance metrics to senior leadership About You To succeed in this role, you'll be an ambitious sales professional with experience in software or payroll solutions and a passion … other sales enablement tools What's on Offer Up to £35,000 base salary Uncapped commission - realistic OTE £80,000, top performers earning £140,000+ Daily, weekly, and monthly performance incentives Profit Share Scheme 25 days' holiday plus bank holidays Birthday day off Pension plan and life insurance Access to an Employee Assistance Programme Join a globally recognised business More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

activity and close key strategic deals Build and refine sales processes, playbooks, and forecasting models Collaborate with Marketing, Customer Success, and Product to align commercial efforts Use data and performance metrics to optimise team efficiency Represent the business in demos, client meetings, and industry events Candidate Requirements Essential: Strong experience selling a SaaS solution (must-have) Background in More ❯

trajectory.You will be a figurehead in the reporting of capital investment appraisal process, covering both pre and post investment appraisal. Building and monitoring dashboards measuring KPI’s and key performance metrics to support the production of weekly, monthly and annual reporting with commentary.Supporting stakeholders across the organisation is a key aspect to the role, however we have the … working from home if desired. Salary at c£70,000 to £75,000 basic plus bonus 25 days paid holiday plus bank holidays Pension (6% matched) Personal and company performance bonus Training & development budget More ❯

providers and agencies where appropriate, and maintain accurate, up-to-date staff training records. Assist with workforce planning, rota management, and absence monitoring to ensure service continuity. Participate in performance management processes, including appraisals, supervision, and ongoing support for staff development plans. Foster a positive, inclusive working environment and promote team cohesion and staff wellbeing. Provide administrative and organisational … maintenance of clinical and administrative IT systems e.g. EMIS Support staff with IT queries and training needs. Assist with data quality and reporting for QOF, Enhanced Services, and other performance metrics. Patient Services and Communication Support the management of complaints, incidents, and feedback. Liaise with patients, healthcare professionals, and external agencies professionally and efficiently. Promote excellent patient care and More ❯