1 to 25 of 78 Performance Metrics Jobs in the North West

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯

Amazon DSP) for Vendor and Seller accounts across all supported regions. Align advertising strategies with overall business goals and individual country P&L objectives. Performance Analysis & Reporting Monitor campaign performance metrics (ACOS, ROAS, CTR, CPC, etc.) and provide actionable insights to stakeholders. Generate regular reports to track … advertising performance, including performance comparisons by region and product category. Cross-functional Collaboration Work closely with country teams, sales managers, and product owners to align advertising strategies with local market priorities. Coordinate with external agencies or freelancers as needed. Budget Management Manage and allocate advertising budgets effectively across More ❯

Amazon DSP) for Vendor and Seller accounts across all supported regions. Align advertising strategies with overall business goals and individual country P&L objectives. Performance Analysis & Reporting Monitor campaign performance metrics (ACOS, ROAS, CTR, CPC, etc.) and provide actionable insights to stakeholders. Generate regular reports to track … advertising performance, including performance comparisons by region and product category. Cross-functional Collaboration Work closely with country teams, sales managers, and product owners to align advertising strategies with local market priorities. Coordinate with external agencies or freelancers as needed. Budget Management Manage and allocate advertising budgets effectively across More ❯

offers significant potential to help shape the future direction of DevOps and your own career. The team is responsible for ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, all of which runs in AWS. You will collaborate closely with multiple stakeholders including development teams to … proactively. Develop and implement alerts and notifications for critical events. Collaborate with development teams to enhance system resilience and reduce downtime. Analyze and optimize performance metrics to resolve latency bottlenecks and improve system responsiveness. Develop and maintain metrics dashboards to track key performance indicators (KPIs). … specifically EKS & ECS Familiar with programming languages, such as Python or .NET C#. Additional Preferred Qualifications: Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems in a cloud environment Proven experience with Windows or Linux production environments, including managing servers, operating systems, and network More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … and future-facing offer. Manage team and client actions to keep the agency at the forefront of paid media campaign planning, strategy, and execution. Performance Management: Oversee performance metrics for your clients and execute campaigns across various paid media platforms. Planning Development: Develop Paid Social plans focused More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … and future-facing offer. Manage team and client actions to keep the agency at the forefront of paid media campaign planning, strategy, and execution. Performance Management: Oversee performance metrics for your clients and execute campaigns across various paid media platforms. Planning Development: Develop Paid Social plans focused More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … and future-facing offer. Manage team and client actions to keep the agency at the forefront of paid media campaign planning, strategy, and execution. Performance Management: Oversee performance metrics for your clients and execute campaigns across various paid media platforms. Planning Development: Develop Paid Social plans focused More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … and future-facing offer. Manage team and client actions to keep the agency at the forefront of paid media campaign planning, strategy, and execution. Performance Management: Oversee performance metrics for your clients and execute campaigns across various paid media platforms. Planning Development: Develop Paid Social plans focused More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … and future-facing offer. Manage team and client actions to keep the agency at the forefront of paid media campaign planning, strategy, and execution. Performance Management: Oversee performance metrics for your clients and execute campaigns across various paid media platforms. Planning Development: Develop Paid Social plans focused More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … and future-facing offer. Manage team and client actions to keep the agency at the forefront of paid media campaign planning, strategy, and execution. Performance Management: Oversee performance metrics for your clients and execute campaigns across various paid media platforms. Planning Development: Develop Paid Social plans focused More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … and future-facing offer. Manage team and client actions to keep the agency at the forefront of paid media campaign planning, strategy, and execution. Performance Management: Oversee performance metrics for your clients and execute campaigns across various paid media platforms. Planning Development: Develop Paid Social plans focused More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … and future-facing offer. Manage team and client actions to keep the agency at the forefront of paid media campaign planning, strategy, and execution. Performance Management: Oversee performance metrics for your clients and execute campaigns across various paid media platforms. Planning Development: Develop Paid Social plans focused More ❯

of key client accounts acting as the primary liaison between the client and internal teams. They are responsible for ensuring exceptional service delivery, driving performance improvements, managing contractual obligations, and identifying opportunities to grow the relationship and expand service offerings. This is a senior leadership role requiring a strategic … with key client stakeholders and decision-makers. Ensure all client expectations are met or exceeded through proactive account oversight and issue resolution. Strategic Planning & Performance Develop and implement account strategies aligned with client goals and business objectives. Oversee performance reporting and use data insights to drive service improvements … implement service improvement actions at both tactical and operational levels. Team Leadership Lead and mentor Account Executives and other team members, fostering a high-performance culture focused on service excellence and professional development. Ensure team roles and responsibilities are clearly defined and performance objectives are regularly reviewed. Operational More ❯

of key client accounts acting as the primary liaison between the client and internal teams. They are responsible for ensuring exceptional service delivery, driving performance improvements, managing contractual obligations, and identifying opportunities to grow the relationship and expand service offerings. This is a senior leadership role requiring a strategic … with key client stakeholders and decision-makers. Ensure all client expectations are met or exceeded through proactive account oversight and issue resolution. Strategic Planning & Performance Develop and implement account strategies aligned with client goals and business objectives. Oversee performance reporting and use data insights to drive service improvements … implement service improvement actions at both tactical and operational levels. Team Leadership Lead and mentor Account Executives and other team members, fostering a high-performance culture focused on service excellence and professional development. Ensure team roles and responsibilities are clearly defined and performance objectives are regularly reviewed. Operational More ❯

Service Management, they promote ITIL4, DevOps, and SecOps frameworks to balance delivery speed with standardisation and risk reduction. The role involves proactive monitoring of performance, identifying trends, and collaborating with Tribe leaders to address risks and implement improvement initiatives. Regular engagement with Tribe leadership and stakeholders ensures alignment, sponsorship … and measurable improvements in Tribe performance and maturity. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever-evolving business built … holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a More ❯

and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business … and plans for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service … with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and More ❯

and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business … and plans for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service … with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and More ❯

relevant business areas. Key Responsibilities Develop and execute strategies to enhance operational efficiency and effectiveness using data-driven insights. Participate in projects aimed at performance improvement and efficiency optimization. Create reports and presentations on performance metrics and improvement initiatives for senior stakeholders. Monitor industry trends and collaborate More ❯

for CAFM system users. Provide helpdesk support via telephone, video call, and email to resolve system-related issues. Assist in generating reports on key performance metrics, including bespoke Excel reports and Power BI dashboards. Test new features and updates to the CAFM system before live deployment. Assist the … friendly policies, flexible working arrangements, and career development opportunities. Access to training and mentorship to support your career growth, with structured development plans and performance reviews. Be part of a global institution in a vibrant, culturally diverse city, with support for international applicants and relocation assistance. The University of More ❯

with end-users, application owners, and platform teams to triage and resolve incidents effectively. Reporting & Analysis Assist in the development of reporting dashboards and performance metrics, including SLAs and system uptime. Leverage tools such as Excel and Power BI to analyse trends, drive data-driven insights, and suggest … process optimisation and operational efficiency. Define challenges, gather requirements, analyse potential solutions, and help implement enhancements. Deliver smaller-scale improvement initiatives to increase service performance and stability. Documentation & Training Create and maintain internal training materials and documentation for operational procedures. Contribute to a shared knowledge base to ensure consistent … business functions and IT. Vendor Management Maintain strong working relationships with third-party vendors. Conduct monthly service reviews and support escalation processes. Monitor vendor performance against SLAs and hold suppliers accountable for service quality. Ideal Candidate Profile Essential Skills & Experience 23 years' experience in enterprise IT support across applications More ❯

alongside colleagues from around the globe. Extensive career mobility opportunities and dedicated resources to support your on-going development and future career planning. High-performance to be rewarded. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your … controls Contribute to the daily processing of the trade lifecycle across a wide range of financial products Contribute to the production and analysis of performance metrics Engage in the continuous improvement of the end to end operating environment Essential competencies: A clear motivation for the Operations division and More ❯

brands and attractions to ensure all offers remain current, accurate, and engaging for our members. Data Management & Reporting: Maintain accurate records of offers, track performance metrics, and report key insights for optimisation. User Experience Focus: Consider the user journey, ensuring a smooth and intuitive experience that maximises engagement More ❯

to ensure client success. Market Intelligence: Stay ahead of industry trends and client challenges, using insights to sharpen sales strategies and enhance value delivery. Performance Analysis: Use pipeline metrics, client feedback, and sales data to inform strategic decision-making and report to senior leadership. What We're Looking … good grasp of technical terminology and the ability to liaise effectively with both commercial and technical teams. Comfortable with data-led decision-making, using performance metrics and client feedback to guide action. A natural collaborator with the ability to lead projects and support junior team members. Why Join More ❯