exposure. Collaborate on building and refining the enterprise risk management framework, including defining risk appetite in coordination with first and second-line teams. Assist in handling IT incidents, conducting rootcauseanalysis, and capturing key takeaways to minimize future risk. Provide independent review and constructive challenge on IT and security risk matters in collaboration with business stakeholders. More ❯
Rehiring in-house allows us to retain critical expertise and mitigate vendor lock-in. Improved Reliability and Responsiveness: A dedicated third-line Engineer will provide faster incident resolution and root-causeanalysis, minimising downtime and service disruption. This is particularly important for our globally distributed operations and time-sensitive systems. Knowledge Retention and Internal Capability Building: An More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Project & Service Delivery Ensure all infrastructure related activities are delivered to agreed technical standards and principles Act as an escalation point for complex technical issues and provide input into rootcauseanalysis and lessons learned. Governance & Compliance Ensure infrastructure practices comply with internal policies, industry regulations, and security standards. Lead regular audits and reviews to assess compliance More ❯
and own incident response playbooks Act as the lead escalation point for live security incidents Analyse alerts, threat intelligence, and forensic data from platforms like CrowdStrike and RoboShadow Conduct rootcauseanalysis and manage remediation Compliance, Risk & Certification Support: Guide clients through Cyber Essentials/CE+, ISO 27001, and PCI DSS frameworks Perform regular risk assessments, policy More ❯
and own incident response playbooks Act as the lead escalation point for live security incidents Analyse alerts, threat intelligence, and forensic data from platforms like CrowdStrike and RoboShadow Conduct rootcauseanalysis and manage remediation Compliance, Risk & Certification Support: Guide clients through Cyber Essentials/CE+, ISO 27001, and PCI DSS frameworks Perform regular risk assessments, policy More ❯
wiring, firmware, and interfaces. Document test results and ensure compliance with CE, FCC, and internal standards. Maintain calibration records and ensure test equipment is in working condition. Contribute to rootcauseanalysis and corrective actions for product issues. Support prototype testing and feedback loops to improve product design and manufacturing processes. To qualify: Proven experience in a More ❯
practices Conduct threat modelling and risk assessments Collaborate with development teams to ensure secure coding practices Review and recommend security tools and technologies Respond to security incidents and perform rootcauseanalysis Acquired Experiences and Demonstrable Skills Potential skills you might develop as a result of this opportunity: Get an understanding of the product development lifecycle Be More ❯
Testing and evaluating any new tech/applications/processes Training of new employees Being an escalation point for your 2nd and 3rd Line colleagues Problem ticket management conduct rootcauseanalysis Project Work Ticket queue management, prioritising and allocating work as necessary Maintenance of technical documentation Keeping yourself informed of all on-going projects and multi More ❯
Salford, Greater Manchester, North West, United Kingdom
Vertex IT Solutions Ltd
Collaborate with production teams to streamline test workflows and ensure traceability of outcomes. Maintain calibration records and ensure that test equipment is up to standard and used correctly. Support root-causeanalysis and corrective action processes for recurring product issues. C ontribute to continuous improvement initiatives, feedback loops, and process documentation. A ssist in prototype testing and More ❯
the identification of risk and creation of controls including development of continuous monitoring approaches. Identifying control deficiencies, reporting outcomes and areas for enhancement. Operational Event management and reviews including rootcauseanalysis, containment, lessons learned and read across. Risk management experience within financial services, 1st or 2nd line, with a proven record of controls testing A strong More ❯
communicate the industrial requirements into the wider engineering community. ? Provide ‘lineside' build support and act as the focal point for any Engineering topics within the Wing Plant CDTs including rootcauseanalysis investigations into all abnormalities arising from design queries. ? Provide proactive product improvement which supports modifications to reduce Recurring Costs, Non-Recurring Costs and Non-Conformances More ❯
Employment Type: Contract
Rate: £44 per hour + P Grade & below - Entitled to paid overtime over 35 hou
Daresbury, Borough of Halton, Cheshire, United Kingdom
Cressida Consulting
performance. Troubleshoot, upgrade, and calibrate complex automation instruments and robotic systems. Commission and quality control robotic systems to meet client specifications. Apply mechanical and electrical troubleshooting skills, focusing on rootcauseanalysis and system component understanding. Maintain clear and concise records of customer communications and issue resolutions. Provide both remote and on-site support, ensuring adherence to More ❯
performance. Troubleshoot, upgrade, and calibrate complex automation instruments and robotic systems. Commission and quality control robotic systems to meet client specifications. Apply mechanical and electrical troubleshooting skills, focusing on rootcauseanalysis and system component understanding. Maintain clear and concise records of customer communications and issue resolutions. Provide both remote and on-site support, ensuring adherence to More ❯
Barrow-In-Furness, Cumbria, North West, United Kingdom
BAE Systems
technical report writing Desirable: Engineering experience in design and build of systems, including and understanding of the role that safety and quality play Ability to lead engineering investigations, including RootCauseAnalysis The ability to constructively challenge and influence others, whilst putting forward clear, concise and credible reasoning to support judgements Benefits: As well as a competitive More ❯
Accrington, Lancashire, North West, United Kingdom Hybrid / WFH Options
Freight Personnel
governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA. Key Responsibilities * Requirements Management: * Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the UK business units. * Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within … IT Manager. * Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis. * Stakeholder Engagement & Communication: * Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads. * Produce clear, data-driven status reports … UK IT Manager & Help Desk Team * Development partners (internal & external) supporting UK systems * UK Franchise partners & store owners Skills & Experience * Proven track record of 7+ years in IT business analysis, product ownership, or IT governance roles, ideally within multi-site or franchise organisations operating in the UK. * Demonstrable success in managing technology initiatives within complex, multi-platform environments (experience More ❯
Armstrong or similar tools). Knowledge of District Energy or Data Centre projects (preferred). High proficiency in Microsoft Office applications. Strong analytical and problem-solving skills; capable of rootcause analysis. Soft Skills Effective communicator with a collaborative mindset. Self-motivated, action-oriented, and capable of working independently or in teams. Comfortable working in a global matrix More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
K3 Capital Group Ltd
will be primarily responsible for providing front-line IT, and hardware/software support to Pinnacle customers. Key responsibilities Prompt Issue Resolution: Respond promptly to technical issues, troubleshoot, identify root causes, and provide effective solutions. Customer Communication: Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice … management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain a comprehensive record of customer issues and resolutions, including clear problem statements, troubleshooting steps, and rootcause analysis. Collaboration: Collaborate with internal teams and third-party suppliers to resolve customer issues and provide feedback on product enhancements. Stay Informed: Stay updated on changes and More ❯