26 to 50 of 183 Root Cause Analysis Jobs in the North West

support across business-critical applications, drive incident resolution, and contribute to continuous improvement within a dynamic, fast-paced environment. Key Responsibilities Provide 3rd line application support, including incident triage, root cause analysis, and resolution Collaborate with internal teams and third-party vendors to meet SLA targets Proactively monitor and maintain application systems, updates, and patching Support technical More ❯

building skills, and the ability to influence at all levels. About The Role Ensure IT services are delivered effectively and meet agreed service levels Oversee resolution of incidents and root cause analysis to prevent recurrence Manage changes to IT systems with minimal disruption to business operations Continuously assess and improve IT service processes and performance Track KPIs More ❯

locations, and contributing to the evolution of a modern, automated infrastructure. Key Responsibilities Ensure system availability, performance, and scalability through proactive monitoring and capacity planning Lead incident response and root cause analysis, implementing preventative solutions Develop automation tools and scripts to streamline operations and improve resilience Perform Oracle performance tuning and optimize system resources Collaborate with development More ❯

live incidents • Follow Incident Management processes including prompt escalation of faults and incidents • To plan and implement changes according to Service Management and Change Management processes • Conduct troubleshooting and root cause analysis and make recommendation to prevent repeating issues • Carry out housekeeping and maintenance activities for supported infrastructure and services – maintaining operational supportability, data security, and data More ❯

data accountability models Assess data maturity and define robust data rules Data Quality Design and implement data quality rules and audit procedures Build infrastructure for data quality reporting Perform root cause analyses and drive continuous improvement Data Harmonization & Reporting Support data harmonization strategy Improve data reporting and transparency Catalogue data sources and refresh schedules General Ensure compliance with More ❯

data accountability models Assess data maturity and define robust data rules Data Quality Design and implement data quality rules and audit procedures Build infrastructure for data quality reporting Perform root cause analyses and drive continuous improvement Data Harmonization & Reporting Support data harmonization strategy Improve data reporting and transparency Catalogue data sources and refresh schedules General Ensure compliance with More ❯

data accountability models Assess data maturity and define robust data rules Data Quality Design and implement data quality rules and audit procedures Build infrastructure for data quality reporting Perform root cause analyses and drive continuous improvement Data Harmonization & Reporting Improve data reporting and transparency Catalogue data sources and refresh schedules General Ensure compliance with company policies and support More ❯

data accountability models Assess data maturity and define robust data rules Data Quality Design and implement data quality rules and audit procedures Build infrastructure for data quality reporting Perform root cause analyses and drive continuous improvement Data Harmonization & Reporting Improve data reporting and transparency Catalogue data sources and refresh schedules General Ensure compliance with company policies and support More ❯

Foods estate. Partner with IT Security to align endpoint configurations with security policies and industry best practices. Provide technical leadership and escalation point for endpoint-related incidents, problems, and root cause analysis. Document endpoint architecture, build guides, standards, and support procedures. Collaborate with the M365 Specialists to ensure endpoint and M365 services are integrated and aligned for seamless More ❯

support and managing the production payments application gateway across multiple regions. Manage and resolve incident tickets assigned to the 3rd line support team. Provide support for Major Incidents providing root cause analysis. Plan and support of Release and Change Management activities within the production environments. Support the Problem Management process. Responsible for application housekeeping and maintenance tasks that More ❯

data accountability models Assess data maturity and define robust data rules Data Quality Design and implement data quality rules and audit procedures Build infrastructure for data quality reporting Perform root cause analyses and drive continuous improvement Data Harmonization & Reporting Improve data reporting and transparency Catalogue data sources and refresh schedules General Ensure compliance with company policies and support More ❯

Proficiency in languages such as Python, Bash, or Go for automation, scripting, and tool development. Experience with monitoring and logging tools and a solid background in incident management and root cause analysis. Soft Skills: Excellent communication skills, a collaborative mindset, and the ability to mentor and lead cross-functional teams. Compensation This is a pre-seed, equity-only More ❯

Proficiency in languages such as Python, Bash, or Go for automation, scripting, and tool development. Experience with monitoring and logging tools and a solid background in incident management and root cause analysis. Soft Skills: Excellent communication skills, a collaborative mindset, and the ability to mentor and lead cross-functional teams. Compensation This is a pre-seed, equity-only More ❯

Proficiency in languages such as Python, Bash, or Go for automation, scripting, and tool development. Experience with monitoring and logging tools and a solid background in incident management and root cause analysis. Soft Skills: Excellent communication skills, a collaborative mindset, and the ability to mentor and lead cross-functional teams. Compensation This is a pre-seed, equity-only More ❯

Proficiency in languages such as Python, Bash, or Go for automation, scripting, and tool development. Experience with monitoring and logging tools and a solid background in incident management and root cause analysis. Soft Skills: Excellent communication skills, a collaborative mindset, and the ability to mentor and lead cross-functional teams. Compensation This is a pre-seed, equity-only More ❯

Proficiency in languages such as Python, Bash, or Go for automation, scripting, and tool development. Experience with monitoring and logging tools and a solid background in incident management and root cause analysis. Soft Skills: Excellent communication skills, a collaborative mindset, and the ability to mentor and lead cross-functional teams. Compensation This is a pre-seed, equity-only More ❯

Proficiency in languages such as Python, Bash, or Go for automation, scripting, and tool development. Experience with monitoring and logging tools and a solid background in incident management and root cause analysis. Soft Skills: Excellent communication skills, a collaborative mindset, and the ability to mentor and lead cross-functional teams. Compensation This is a pre-seed, equity-only More ❯

will... Take ownership of escalated customer support issues from our Service Desk, investigate incidents and provide resolution within contractually specified SLAs. Inform customers of all actions taken, and document root cause analysis. Maintain incident tickets in Jira Service Management, ensuring actions, solutions and ticket status are accurate and updated. Reproduce complex incidents while retrieving log files, working in More ❯

to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯

and enhance our security posture, ensuring compliance with industry standards and frameworks (e.g., SOC-2, ISO 27001). Diagnose and resolve infrastructure outages and incidents, ensuring timely resolution and root cause analysis. Documentation & Best Practices: Ensure comprehensive documentation of infrastructure, systems, and processes to support onboarding, troubleshooting, and scalability. Promote and implement DevOps and Site Reliability Engineering (SRE More ❯

Knowledge: Understand the current end to end workflow to ensure a smooth process for future orders and so that invoices are being produced correctly and efficiently. Financial Reporting and Analysis: Handle budget reporting, monthly accruals and regional distribution cost analysis. Your insights will be invaluable for financial forecasts and budgets. Collaboration with Business Partners: Work closely with partners on … Support communication with key customers and their accounting departments regarding payment queries. KPI Reporting: Report on Cost Key Performances in collaboration with the necessary business units and service providers. Root-Cause Analysis and Project Support: Conduct root-cause analysis on cost deviations, propose effective solutions, and gather and process data to support projects in More ❯

Rail, BT Group, Sainsbury’s, Post Office, Pret and More... Your Background/Skills: Resolving Technical Issues, Stakeholder Management, Technical Support, SaaS/Software Support, Integration Issues, System Errors, Root Cause Analysis, Problem Resolution, Technical Documentation, Customer Facing Communication. Tech Skills/Expertise: SQL, Azure, Python, JS, React, C#, APIs The Customer Support Technical Engineer Opportunity: As … our products and services. Where you’ll add value: Diagnosing and resolving complex technical issues related to our SaaS product, including software bugs, integration issues, and system errors Performing root cause analysis and collaborating with engineering teams to develop solutions Communicating with customers via our support channels to help resolve issues Delivering exceptional customer service by demonstrating More ❯

the role Creation and maintenance of RLG incident response plan and procedures Undertake confidential and sensitive colleague investigations Develop and mature the Incident Response policy, process, and procedures Provide root cause analysis, create metrics, and generate reports and analytics to improve future incident response Collect supporting information and artifacts for incident response activities Identify and execute projects … to enhance intrusion detection and incident response capabilities Conduct technical analysis on impacted systems to determine impact, scope, and recovery from active and potential cyber incidents Leverage cybersecurity tools to identify and remediate threats Execute the Incident Response Lifecycle and coordinate remediation activities across the organization Recommend solutions to optimize technical and process aspects of the incident lifecycle Present … improvements, and features to senior management Provide training and mentoring to team members About you Minimum of 2 years in an incident response or forensic role Understanding of threat analysis and threat modelling Experience with endpoints/EDR in an MDR environment Experience managing complex cybersecurity or service incidents Ability to identify patterns, anomalies, and issues across multiple vectors More ❯

the role Creation and maintenance of RLG incident response plan and procedures Undertake confidential and sensitive colleague investigations Develop and mature the Incident Response policy, process, and procedures Provide root cause analysis, create metrics, and generate reports and analytics to improve future incident response Collect supporting information and relevant artifacts in support of incident response activities Identify … and execute projects to improve intrusion detection and incident response capabilities Conduct technical analysis on impacted systems to determine impact, scope, and recovery from cyber incidents Leverage cybersecurity tools from RLG to identify and remediate threats Execute the Incident Response Lifecycle and coordinate remediation activities across the organization Recommend solutions to optimize technical and process aspects of the incident … incidents, improvements, and features to senior management Provide training and mentoring to team members About you Minimum of 2 years in incident response or forensic roles Understanding of threat analysis and threat modeling Experience with endpoints/EDR in an MDR environment Experience managing complex cybersecurity or service incidents Ability to identify patterns, anomalies, and issues across multiple vectors More ❯

and KPIs such as attrition, absenteeism, productivity, and capacity utilization. Analyse call statistics and provide insights into performance. Produce and deliver accurate service performance reports on SLAs, including trend analysis and risk identification. Collaborate with the Workforce Lead on strategic workforce planning initiatives. Create and maintain workforce planning reports and dashboards for leadership and teams. Recommend improvements to scheduling … and staffing decisions. Support business growth through data-led recommendations and forecasting. Translate complex datasets into clear insights and recommendations for leadership. Identify operational and service delivery improvements via root cause analysis. Build and maintain forecasting models for demand planning and capacity optimization. Ensure data quality, accessibility, and governance, working with IT and data teams. Requirements Bachelor’s … Business Analytics, Data Science, Health Informatics, or related field. 3+ years’ experience as a business or workforce analyst, preferably in healthcare, mental health, or digital services. Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Tableau). Experience in workforce planning, KPI reporting, and performance monitoring. Strategic thinker with problem-solving skills and proactive approach. Excellent communication More ❯