26 to 34 of 34 Service Manager Jobs in the North West

Driving Excellence in Technical Support! Join us as a Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in … enhancing our services and driving continuous improvement. About us We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're not done yet- we're still … expertise in technical support, maintaining professionalism in all interactions. • You will ensure quality delivery in every customer interaction. Who is suitable for this role? • Proven track record as a Service Desk Manager or similar role • Proficiency in help desk and remote control software. • Strong technical background with excellent communication skills for both technical and non- technical audiences. More ❯

Driving Excellence in Technical Support! Join us as a Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in … enhancing our services and driving continuous improvement. About us We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're not done yet- we're still … expertise in technical support, maintaining professionalism in all interactions. • You will ensure quality delivery in every customer interaction. Who is suitable for this role? • Proven track record as a Service Desk Manager or similar role • Proficiency in help desk and remote control software. • Strong technical background with excellent communication skills for both technical and non- technical audiences. More ❯

Driving Excellence in Technical Support! Join us as a Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in … enhancing our services and driving continuous improvement. About us We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're not done yet- we're still … expertise in technical support, maintaining professionalism in all interactions. • You will ensure quality delivery in every customer interaction. Who is suitable for this role? • Proven track record as a Service Desk Manager or similar role • Proficiency in help desk and remote control software. • Strong technical background with excellent communication skills for both technical and non- technical audiences. More ❯

Creative Health Service Delivery Manager Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am4.30pm, with some evening and weekend working required with time off in lieu). Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate Salary: £40,000 per annum FTE (£24,000 per annum actual for … innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives. About the Role We are seeking an experienced and motivated Creative Health Service Delivery Manager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators … and improvements are embedded in practice Champion the delivery of high-quality programmes that support improved mental health and wellbeing We are looking for someone with: Significant experience managing service delivery in a health, wellbeing or voluntary sector environment A track record of meeting contractual KPIs in a Commissioner-led setting Strong line management experience, including leading multidisciplinary teams More ❯

We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role We are hiring for a Senior Service Delivery Manager to join Made Tech's Managed Service. This role plays a critical part in our mission to make public services better. Our Managed Service … services from life-saving services that support blue-light operations, to platforms that ensure the smooth running of government. This role reports into the Head of Managed Services. Senior Service Delivery Managers resolve a variety of different problems. They focus on continuously improving both themselves and the team they manage, and take a data-driven approach to prioritisation and … managing your team's capacity and measure the success against contractual commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel. Key responsibilities Service Operations Implement and champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use More ❯

for paternity leave, neonatal leave and fertility testing and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: As a Data Fabric Service Line Manager, you will join our IS Data Analytic team, to conduct the management of our existing two Centre Of Competencies (CoC), delivering solutions, services and value … technologies (SQI Server, SSIS, SSRS, Power BI etc.) The Data Science CoC , based on the delivery of the DataIku data science platform. You will be working within the Data Service Centre, a multi-competent and multi-national part of the Group MBDA Information System Department. You will oversee our Data Analytics and Data Science service lines within a … standards and defence sector security constraints. Collaborate closely with the central Data Analytics & Data Science domain leader to align with enterprise-wide strategy. Provide regular reporting on project progress, service run activities, and key performance indicators to IT management. Drive continuous improvement in processes, tools, and methodologies to enhance service quality and reliability. What we're looking for More ❯

to local hub -London, Leeds, Gosforth, Glasgow, Edinburgh Contract type : Permanent Our Team Virgin Money is two years into an exciting transformation journey. We’ve successfully established a Customer Service Design Centre of Excellence (CoE) within CIO Products and Channels (COO), embedding design thinking and customer-centricity into how we shape experiences. Now, we’re ready to take the … a fun and fast-paced place to be, and we want you to help take us to the next level. This is a critical leadership role supporting the Customer Service Design Leadership Team in scaling the CoE’s impact, embedding strategic journey design principles across Virgin Money, and enabling the next phase of transformation. You’ll play a key … design roadmap that aligns with Virgin Money’s transformation goals, enabling improved customer outcomes, operational efficiency, and growth Collaborate with cross-functional teams to integrate design principles into product, service, and operational strategies Conduct market scanning and horizon scanning to identify emerging trends, technologies, and practices that can inform our strategic direction Support the development of future-state operating More ❯

to local hub -London, Leeds, Gosforth, Glasgow, Edinburgh Contract type : Permanent Our Team Virgin Money is two years into an exciting transformation journey. We’ve successfully established a Customer Service Design Centre of Excellence (CoE) within CIO Products and Channels (COO), embedding design thinking and customer-centricity into how we shape experiences. Now, we’re ready to take the … a fun and fast-paced place to be, and we want you to help take us to the next level. This is a critical leadership role supporting the Customer Service Design Leadership Team in scaling the CoE’s impact, embedding strategic journey design principles across Virgin Money, and enabling the next phase of transformation. You’ll play a key … design roadmap that aligns with Virgin Money’s transformation goals, enabling improved customer outcomes, operational efficiency, and growth Collaborate with cross-functional teams to integrate design principles into product, service, and operational strategies Conduct market scanning and horizon scanning to identify emerging trends, technologies, and practices that can inform our strategic direction Support the development of future-state operating More ❯

Overview Resident Services Manager - Baltic Yard, Liverpool At Dandara Living, we're proud to be one of the UK's foremost designers, developers, and operators of large-scale Build to Rent communities. Our mission is simple: craft exceptional homes and vibrant neighbourhoods that set a new standard for rental living. Baltic Yard offers contemporary apartments with panoramic river … functions Oversee leasing procedures from first viewing through to move-out, coordinating with the Regional Leasing Manager to meet occupancy and retention targets Deliver first-class customer service, manage resident communications and complaints, and support the Resident Engagement strategy through events and initiatives Prepare, train and mentor your team, monitor KPIs, conduct regular performance reviews, and ensure … you will have Essential Previous management experience in residential property, hospitality, BtR, PRS or PBSA sectors Experience in lettings (agency or Build to Rent) Resident Services Management Strong customer service skills, including negotiation and complaints handling Working knowledge of Right to Rent, deposit protection rules and relevant legislation IRPM or ARLA qualification, or willingness to undertake training and complete More ❯