20 of 20 3rd Line Support Engineer Jobs in the North of England

range is provided by NRG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We are looking for an experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a … Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing and ambitious IT Consultancy. As a 3rd Line Engineer, you will handle complex technical escalations, assist in the design and implementation of IT infrastructure projects, and provide expert-level troubleshooting across a … range of technologies. Key Responsibilities: Provide 3rd line technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft 365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. Manage and troubleshoot virtualisation platforms More ❯

freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these … include building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial … in our Liverpool office and at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain technical processes, training documentation, and More ❯

3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT … Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd More ❯

re seeking an environment where your technical expertise is genuinely valued and your ideas influence how things get done, you’ll feel at home from day one. As the 3rd Line Support Engineer, you’ll become the calming voice and trusted advisor the team relies on. Your focus will be resolving challenging tickets … Datto, Kaseya, Autotask Networks: LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting You’ll Thrive Here If: You're already established in a 3rd Line role or a confident 2nd Line engineer who's eager for the next step. You genuinely enjoy calmly resolving challenging technical issues … trusted escalation point for colleagues, and appreciate a supportive team culture where your ideas make a genuine difference. In particular, you'll succeed if you: Currently provide 2nd or 3rd line support and want more responsibility. Have experience in an MSP or education support role. Naturally become the reliable voice colleagues turn to More ❯

Job Role: 3rd Line Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile – 3rd Line Support Engineer Our client is a leading figurehead in … the UK food sector, with an unparalleled pedigree dating back to the early 18th century. Job Role – 3rd Line Support Engineer Our client is seeking a highly experienced 3rd Line Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rd line support, focusing on incident and service request management, delivering exceptional service to our business. Duties – 3rd Line Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support More ❯

Job Role: 3rd Line Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile 3rd Line Support Engineer Our client is a leading figurehead in … the UK food sector, with an unparalleled pedigree dating back to the early 18th century. Job Role 3rd Line Support Engineer Our client is seeking a highly experienced 3rd Line Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rd line support, focusing on incident and service request management, delivering exceptional service to our business. Duties 3rd Line Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support More ❯

Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone More ❯

Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone More ❯

Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours … cyber security. Its a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone More ❯

3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career … values collaboration, offers flexibility, and invests in your professional development? MSP experience required. You’ll be working with a superb, fast growing Managed Service Provider working alongside their support team as a final escalation point, whilst also being heavily involved in project work. They’re a fantastic business, with exceptional leadership and an organisation that genuinely values their … troubleshoot issues and implement solutions Able to travel to customer sites Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯

We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible for providing exceptional, escalated support for a variety … change and improved ways of working. What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rd line level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rd line team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold More ❯

out, help us succeed. We’re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. … you’ll be doing and apply! What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rd line level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rd line team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold More ❯

Social network you want to login/join with: 3rd Line Cloud Support Engineer, Warrington, Cheshire Client: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Seeking an exceptional 3rd line support engineer eager to engage in projects within a dynamic and growing team. Opportunity to advance your career with cutting-edge technology in the MSP sector. Join a company that values collaboration, offers flexibility, and invests in professional development. Required experience: MSP experience. You will work with a rapidly expanding Managed Service Provider as … family-like culture that genuinely values its employees. Experience with Microsoft 365, Azure, Entra ID, Intune - configuring networks, VPNs, security policies. Serve as the final escalation point for support queries and deliver end-to-end projects, such as M365 migrations and Azure network configurations. Interact directly with clients to troubleshoot issues and implement solutions. Willingness to travel to More ❯

Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career … that values collaboration, offers flexibility, and invests in your professional development? MSP experience required. You’ll be working with a superb, fast-growing Managed Service Provider, supporting their support team as a final escalation point, and being heavily involved in project work. They’re a fantastic business with exceptional leadership and a culture that genuinely values their employees … offering a family-like environment. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects, such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues and implement solutions Able to travel to customer sites Work More ❯

Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career … a genuinely valuing organization that offers a family-like culture. Microsoft 365, Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Serving as the final escalation point for support queries and delivering end-to-end projects such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues and implement solutions Able to More ❯

Job Advert: 3rd Line Support Operator Location: Greater Manchester Salary: £38,000-£40,000 per annum + benefits inc an 18% contributory pension Type: Full-Time Are you an experienced IT professional ready to take your career to the next level? Futures are supporting a key Public Sector client in Manchester as they seek to … appoint a highly skilled 3rd Line Support Operator to join their dedicated team. You’ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the systems that support public safety across Greater Manchester. About the Role As a 3rd Line Support Operator, you’ll provide expert-level technical support and systems administration across a diverse IT estate. You'll handle escalated incidents and deliver proactive monitoring and maintenance to keep our systems running securely and efficiently. Working within a dynamic environment, you’ll liaise with suppliers, support colleagues, and contribute to high More ❯

3rd Line Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help … them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure) when needed. This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and More ❯

3rd Line Support Engineer - Manchester City Centre - GBP45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help … them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure) when needed. This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and More ❯

to ensure IT needs are met. Proactively stay updated with latest industry trends and advancements. Ensure compliance with all IT policies and procedures. The Successful Applicant A successful Senior 3rd line Support Engineer should have: A degree in Computer Science or related field. Proficiency in system troubleshooting and tech support. Solid understanding of … Plan. Cycle to work scheme. Electric Vehicle Salary. This is a great opportunity to work in a supportive and professional environment in Leeds, where your skills as a Senior 3rd line Support Engineer will be highly valued. We encourage all eligible candidates to apply. This role requires 4 days on site with More ❯

We’re seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, you’ll tackle escalated technical challenges, perform diagnostics, and implement long-term solutions. You’ll also … critical incidents, and creating detailed documentation are essential aspects of the role. With at least five years of experience in telecom support, ideally including two in a 3rd line or similar level position, you’ll bring advanced knowledge of telecom protocols, strong problem-solving skills, and a proactive approach to improvement. The company offers a More ❯