Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
SaleCycle
we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to … meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals … communication. Proactively share relevant product/service updates and industry insights to clients. Communicate complex technical information in an easy-to-understand way for clients, ensuring alignment on objectives. Client Retention & Growth: Monitor client health, identify risks, and proactively address concerns to ensure long-term retention. Identify opportunities for upselling or cross-selling additional services/products to More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Isio
Senior Manager The Administration Systems Senior Manager will lead the Admin Systems team and ensure that work is delivered effectively, whilst ensuring alignment with strategic objectives, regulatory compliance, and client expectations. The role requires managing cross-functional projects, building and maintaining strong relationships with stakeholders (both internal external), and driving operational improvements whilst mitigating risk. This role will play … a key role in the Admin Systems strategy for Isio. The role will report into the Head of ClientOnboarding and Change and will have overall responsibility for the Admin Systems team. The role will be part of a management team responsible for new business implementations and client project change delivery, and work with the wider … a hybrid workstyle. What does the role entail? Provide technical expertise for the design and leadership for the delivery of Admin Systems Solutions. Work closely with the Head of ClientOnboarding and Change to create an Admin Systems strategy for Isio with a focus on using modern development techniques and platforms, including effective infrastructure & deployment processes and More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
Portfolio Payroll Limited
Business Development Manager - Payroll Services Location: Windsor Work Setting: 1 day in the office, 4 days WFH Salary: Up to 35,000 per year + Commission About Us: Our client is a leading payroll services provider, recognised for its excellence, compliance, and commitment to client satisfaction. Accredited by industry bodies such as Professional Passport, they deliver domestic and … international payroll solutions to a growing client base across multiple sectors. The business is expanding rapidly and offers an exciting opportunity for an experienced professional to play a key role in driving further growth. Role Overview: We're seeking a Business Development Manager with proven experience in the payroll or outsourced services industry. The successful candidate will identify new … business opportunities, develop strong client relationships, and contribute to the company's strategic growth plans. Key Responsibilities: Identify and target new business opportunities within the payroll and outsourcing sector Build and maintain a healthy pipeline of prospective clients Develop and nurture long-term relationships with decision-makers and key stakeholders Present and demonstrate tailored payroll solutions to prospective clients More ❯
internal teams and end users. Required profile: Proven experience in core banking conducting parameterization and customization. Understanding and ability to advise on: payments, securities, credit, regulatory compliance and reporting, clientonboarding and wealth management. Hands-on expertise in PL/SQL, Java, Avaloq Script or similar technologies. Experience in system integration: APIs, interfaces and middleware. An analytical More ❯
our customers are facing and provide them answers based on your clear understanding of our existing offerings. You will manage the sales process from beginning to end – from onboarding our customers to after-sales customer management. Solution Selling You’re responsible for the whole sales cycle, starting from understanding customer requirements, making solutions, creating and providing quotes, closing More ❯
our customers are facing and provide them answers based on your clear understanding of our existing offerings. You will manage the sales process from beginning to end – from onboarding our customers to after-sales customer management. Solution Selling You’re responsible for the whole sales cycle, starting from understanding customer requirements, making solutions, creating and providing quotes, closing More ❯
warrington, cheshire, north west england, united kingdom
Blue Wireless
our customers are facing and provide them answers based on your clear understanding of our existing offerings. You will manage the sales process from beginning to end – from onboarding our customers to after-sales customer management. Solution Selling You’re responsible for the whole sales cycle, starting from understanding customer requirements, making solutions, creating and providing quotes, closing More ❯
Join as a Junior Java FullStack Engineer and be involved in building and support the technology systems that enable Barclays to verify client identity, suitability and risks when establishing business relationships with Corporate and Investment Banking Clients. We are building out a team to work on a transformation programme to build a more streamlined, high performance clientonboardingMore ❯
Join as a Junior Java FullStack Engineer and be involved in building and support the technology systems that enable Barclays to verify client identity, suitability and risks when establishing business relationships with Corporate and Investment Banking Clients. We are building out a team to work on a transformation programme to build a more streamlined, high performance clientonboardingMore ❯
Suite 3A, Keswick Hall, Norwich, England Hybrid / WFH Options
PRIMARY CARE IT LTD
and learning all aspects of customer support. An average day may include: Responding to customer queries via phone or email Updating and maintaining our CRM system Assisting with customeronboarding and training Supporting the wider team with admin and service tasks Training You’ll complete a Level 3 Customer Service Specialist Apprenticeship through a mix of: On-the More ❯
Join as an AVP Java Fullstack Engineer and be involved in building and support the technology systems that enable Barclays to verify client identity, suitability and risks when establishing business relationships with Corporate and Investment Banking Clients. We are building out a team to work on a transformation programme to build a more streamlined, high performance clientonboardingMore ❯
of working within a mangaed services environment would be advantageous. Duties will include: Managing, migrating, and supporting AWS environments Working on both production and non-production systems Supporting customeronboarding and cloud transformation projects Ensuring security, reliability, and operational excellence Staying ahead of AWS trends and best practices Please send CV for full job description and an informal More ❯
Senior Account Manager - Manchester Established over 10 years ago, our client is a market-leading legal services & technology provider, growing rapidly across the UK. They are a multi-award-winning organisation, working with a range of law firms & solicitors to streamline and boost efficiency across a range of processes. Following a period of high-growth, they are now looking … for a Senior Account Manager to join their team. This is a key role for building & maintaining client relationships as well as driving revenue through upselling & cross-selling. This organisation has a first-class product offering and hold product development to a high standard within the business; they have recently acquired another organisation help elevate their services & offering even … relationships with a range of new and existing clients (through email, telephone, online meetings and in-person meetings) Act as main point of contact for full product portfolio Manage clientonboarding & training as well as long-term product support Regularly work with clients to ensure they’re getting as much out of the software as possible Identify More ❯
bradford, yorkshire and the humber, united kingdom
Network Talent
Senior Account Manager - Manchester Established over 10 years ago, our client is a market-leading legal services & technology provider, growing rapidly across the UK. They are a multi-award-winning organisation, working with a range of law firms & solicitors to streamline and boost efficiency across a range of processes. Following a period of high-growth, they are now looking … for a Senior Account Manager to join their team. This is a key role for building & maintaining client relationships as well as driving revenue through upselling & cross-selling. This organisation has a first-class product offering and hold product development to a high standard within the business; they have recently acquired another organisation help elevate their services & offering even … relationships with a range of new and existing clients (through email, telephone, online meetings and in-person meetings) Act as main point of contact for full product portfolio Manage clientonboarding & training as well as long-term product support Regularly work with clients to ensure they’re getting as much out of the software as possible Identify More ❯
Billingham, Cleveland, England, United Kingdom Hybrid / WFH Options
Ascent Sourcing Ltd
Customer Onboarder (Estate Agency background) £30,000 - £32,500 Base + OTE & Benefits Middlesbrough (Hybrid working) Our client is an exciting, ambitious, rapidly growing AI powered PropTech business. Due to rapid start-up growth, they now require a ClientOnboarding Specialist to join the business. They are looking for an Estate Agent/Onboarder to join More ❯
Payroll Onboarding Consultant Manchester - Full-time Up to £33,500 We're hiring a Payroll Onboarding Consultant to join a fast-growing, award-winning global SaaS business in Manchester. This role is perfect for a payroll professional who enjoys working with clients, delivering excellent service, and supporting smooth onboarding transitions. Main duties: Support new … clients through the payroll onboarding process Manage seamless transitions from previous payroll providers Build strong relationships with new clients and understand their needs Assist with payroll parallel runs and system setup Check payroll accuracy and ensure data matches previous providers Deliver clear communication and excellent customer service throughout onboarding What we're looking for: Experience onboardingMore ❯
Payroll Onboarding Consultant Manchester - Full-time Up to £33,500 We're hiring a Payroll Onboarding Consultant to join a fast-growing, award-winning global SaaS business in Manchester. This role is perfect for a payroll professional who enjoys working with clients, delivering excellent service, and supporting smooth onboarding transitions. Main duties: Support new … clients through the payroll onboarding process Manage seamless transitions from previous payroll providers Build strong relationships with new clients and understand their needs Assist with payroll parallel runs and system setup Check payroll accuracy and ensure data matches previous providers Deliver clear communication and excellent customer service throughout onboarding What we're looking for: Experience onboardingMore ❯
Product Owner - Onboarding and Customer Experience Sheffield - 3 Days on-site £500-600p/d Inside IR35 emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. … strong focus on onboarding and customer experience optimisation. This role is pivotal in shaping digital product ownership, driving data-led decisions, and enhancing business propositions across our client services. Key Responsibilities: Lead the design and execution of digital strategies for Wholesale Digital Channels. Own and deliver the OBKYC New To Bank roadmap. Develop and implement the Client … OKRs, driving continuous improvement. Manage governance activities including Cloud and Data Governance within OBKYC. Key Requirements: Proven experience in digital or user-centric product roles. Strong background in onboarding and KYC/CDD solutions. Excellent prioritization and decision-making skills. Ability to influence and engage stakeholders at all levels. Commercial acumen within regulated environments. Experience managing teams or More ❯
forward-thinking IT team. About the Role This is a hands-on technical role focused on delivering high-quality support, resolving complex issues, and ensuring the smooth operation of client systems. You’ll be a key part of our service delivery team, helping clients get the most of their IT systems while contributing to our reputation. Key Responsibilities/… Skills: Technical Support & Issue Resolution Provide 2 and 3 line support across client environments, resolving escalated and complex issues. Take ownership of user problems, ensuring timely resolution and clear communication throughout. Log and manage service tickets, ensuring accurate documentation and updates. Liaise with clients, colleagues, and third-party vendors to troubleshoot and resolve issues. Maintenance and Monitoring Perform regular … maintenance of client networks, systems, and services using RMM tools. Monitor system performance and proactively identify areas for improvement. Ensure IT infrastructure meets client needs and supports business continuity. Evaluate and implement technical solutions that enhance client environments. Innovation and Continuous Improvement Identify opportunities to improve service delivery and introduce technical advancements. Stay up to date with More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
IP-People
2nd Line (MSP) Covering Manchester/Greater Manchester | Award-Winning IT Managed Services Provider Are you a talented IT Support Engineer looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning … On-site support visits to customer locations across the region Escalated troubleshooting for desktops, servers, networking, and cloud solutions Hardware/software installations, upgrades, and fixes Assisting with customeronboarding, migrations, and small project work Proactive system checks and preventative maintenance Acting as a technical point of contact and delivering excellent customer service What We’re Looking For More ❯
BMC Recruitment Group are currently recruiting for a Training & Onboarding Coordinator for their client in Middlesbrough, Teesside , who work with energy, manufacturing and construction clients.You’ll ideally have experience in industrial safety , operations or an engineering background. This will help you to gain a quicker understanding and knowledge of technical terms, which you will then be able … 9am-5.00pm (37.5 hours a week) Office based Close to public transport including Rail/Bus Free car parking Opportunity for growth and development Responsibilities/Requirements: Lead customeronboarding - from initial setup through to full rollout. Assist in the Delivery of live and online product training sessions for new users. Monitor adoption and follow up to ensure … working with software platforms and learning new tools quickly. Highly organised with attention to detail and follow-through. A proactive problem-solver. Team player comfortable working across departments and client levels. Customer Service orientated If you would like to work for a company who can offer you training and development as well as career progression email me or apply More ❯
I'm currently working with a client who has an exciting opportunity that has opened up for experienced Support Engineer to join a well-established and growing IT team. In this role, you'll be responsible for diagnosing and resolving technical issues across a range of applications and systems, while delivering outstanding customer service and technical support to clients. … solid experience in desktop support and a wide understanding of IT systems and technologies. You’ll also work closely with internal teams to escalate complex issues and ensure that client needs are met efficiently and professionally. What You’ll Be Doing: Handling day-to-day customer support and resolving IT helpdesk tickets quickly and efficiently. Managing and delivering customer … IT projects on time and to a high standard. Onboarding new customers and ensuring a smooth transition into our systems. Proposing solutions for new customer developments. Supporting the training and development of support team members. Ideal Experience Windows Servers (up to 2022), Active Directory, Group Policy, DNS, RDS, etc. Virtualisation (Hyper-V/ESXi), networking (VLANs, VPNs, Firewalls More ❯
This is an amazing opportunity for a payroll professional looking to be part of a team at the forefront of ensuring their clients and employees receive the best onboarding and payroll experience. In this role you take on the responsibility of ensuring payroll customers have a seamless transition from their current payroll provider. They are going through an … you ideally have experience onboarding new clients into a bureau or accountancy practice, or at least experience implementing a new system within an in-house setting. The client is looking for someone with manual calculations, end to end and bureau payroll experience. Key Duties/Tasks: Technical skills: Implementation/onboarding Building new clientMore ❯
your main focus being on training customers on how to use our homecare software, helping them get the most out of the system.You’ll take the lead on onboarding all new clients, guiding them through implementation and delivering tailored training to suit their needs. You’ll also be vital in supporting long-term success, ensuring customers feel confident … strong, trusted relationships with your accounts, you’ll be the go-to person for advice, product guidance, and support.Additionally, you will:- Support clients through every stage of the onboarding journey- Deliver training for existing customers and help develop useful training content- Review customer journeys and identify areas for improvement- Help clients overcome any challenges using a consultative, solution … communications, strategic planning, and project management- Organisational skills- To be a team playerOther organisations may call this role Software Support Advisor, Account Manager, Software Account Manager, Customer Relationship Manager, Client Relationship Manager, CRM, Stakeholder Relationship Manager, Client Success Manager, or Customer Service Manager.Webrecruit and TagCare are equal opportunities employers, value diversity and are strongly committed to providing equal More ❯
sustainable savings habits, empowering employers to enhance employee engagement and productivity. Operating in a B2B2C model, they partner organisations across sectors such as retail, hospitality, manufacturing, and healthcare. Their client base already includes over 300 brands, including several household names. Recently acquired by one of the UK's largest payroll and HR software providers, they are now entering an … exciting scale-up phase, combining the agility and culture of a startup with the backing, reach, and client access of a major enterprise. The Opportunity This is a partner-led sales role focused on driving new business through an established, high-value channel. The parent company has thousands of existing clients, with hundreds already identified as ideal targets for … on SME and Mid Market accounts , working alongside a team of account managers within the partner organisation. Your role is to: Identify and prioritise target accounts within the existing client base Influence and enable account managers to introduce and promote the solution Support them throughout the sales process - from meetings and demos through to onboarding Report, forecast More ❯