Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
SaleCycle
the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues … and develop strategic plans to meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting … client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. Communication Skills: Serve as the liaison between clients and More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Chroma Recruitment Ltd
directly with customers. As an Implementation Project Coordinator, you will be working closely with both the IT support team and sales team to handle clientonboarding and project delivery. This role would suit an outgoing individual who enjoys quick-thinking and being a key point of contact … be provided on the companies bespoke technologies Day-to-day you will be: Collaborating with the sales team as clients transition to the onboarding process Continuously supporting clients during their initial onboarding period Working with the … IT support team to handle technical issues Running demos for new clients Implementation Project Coordinator essential requirements: Excellent customer service skills Experience in a client facing role Experience/Knowledge of IT Support or Software Development Excellent communication skills Problem solving mentality Implementation Project Coordinator desirable skills/experience More ❯
managing and mentoring SOC analysts, acting as the senior technical escalation point, and ensuring the effective delivery of security services. You will also oversee client project implementations, ensuring seamless integrations within our security stack. Additionally, you will serve as the technical account manager for key SOC clients, providing expert … for complex security incidents and investigations Support advanced threat hunting, incident response, and forensic analysis Ensure the SOC follows best practices and industry standards Client Engagement & Technical Account Management Oversee security tool deployments and clientonboarding, ensuring seamless integration into SOC services Collaborate with internal teams … handling, threat hunting, and forensic analysis Excellent understanding of attack tactics, techniques, and procedures (TTPs) and frameworks such as MITRE ATT&CK Experience managing client relationships and providing technical advisory services Strong problem-solving skills with the ability to work under pressure Experience working within an MSSP environment Certifications More ❯
S1, Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
and maintain SLAs Provide hands-on technical support both remotely and onsite when required Manage ticketing systems and drive process improvements Assist with onboarding new clients and implementing IT solutions Maintain documentation and ensure compliance with IT policies Requirements: Experience in an MSP environment is essential Strong knowledge More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
WS Audiology
data Data is maintained in line with company policies and that any changes or discrepancies are identified and updated Mitigate business risks Manage onboarding process for new customer accounts to ensure data accuracy and key stakeholder communication New account set up of documents including Amber Road checks, ensuring More ❯
operations teams making up the Operations function which comprises of a multi-site 24x7 Service Desk, Invoice Reconciliation team (multi-site) and an Onboarding and Customer Success team.All teams use a combination of ServiceNow and other proprietary systems to run and operate the business and manage activity and More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Ezoic
a consultative, full-cycle sales role that goes beyond cold contacting and taking orders. You'll manage everything from outreach and demos to onboarding, ensuring maximum adoption of our tech, and on to account handover. Key Responsibilities Source and qualify high-potential digital publishers Craft tailored, compelling outreach More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Harvey Nash Plc
and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuous improvement across service desk, invoice reconciliation, and customeronboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation, and coordinate with third-party developers. Process Documentation & Management: maintain More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Harvey Nash
and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuous improvement across service desk, invoice reconciliation, and customeronboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation, and coordinate with third-party developers. Process Documentation & Management: maintain More ❯
and optimising the ServiceNow platform and supporting operational excellence across three key global teams: a 24/7 Service Desk, Invoice Reconciliation, and CustomerOnboarding & Success. As the business continues to embed its recently implemented ServiceNow platform, you will take the lead in ensuring it delivers full valuesupporting More ❯
ready Facilitate smooth handoffs between disciplines (hardware, firmware, software, infrastructure) Support product readiness across go-to-market functions including documentation, pricing, compliance and customeronboarding Provide regular, transparent updates to internal and external stakeholders Contribute to planning and review sessions that keep teams aligned and motivated What we More ❯
ready Facilitate smooth handoffs between disciplines (hardware, firmware, software, infrastructure) Support product readiness across go-to-market functions including documentation, pricing, compliance and customeronboarding Provide regular, transparent updates to internal and external stakeholders Contribute to planning and review sessions that keep teams aligned and motivated What we More ❯
bradford, yorkshire and the humber, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
wakefield, yorkshire and the humber, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
doncaster, yorkshire and the humber, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
warrington, cheshire, north west england, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
preston, lancashire, north west england, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯