Our Adoption team, part of the Customer Success Team, manages the customer journey with MaxContact through onboarding, configuration, and proactive support to ensure successful adoption of our solutions. This role encompasses Customer Care (Support) and Onboarding (Implementation), vital for enabling clients to achieve their success outcomes. This is a hybrid role based in Manchester, with necessary … roles involving customer interaction. Key Responsibilities Guide clients on using our SaaS products via email, webchat, or phone. Support post-go-live activities during onboarding to ensure client adoption and success. Deliver SMB onboarding projects focusing on discovery, design, build, configuration, testing, and go-live. Collaborate across teams within the company. Ensure positive clientMore ❯
PT Data Controller (12 month contract) Chester £30,000 pro rata Our client is seeking a dynamic and motivated part-time Data Controller to join the team on a 12-month maternity contract, ensuring the highest standards of service are consistently met. This is an exceptional opportunity for a Data Controller to join this global company within their prestigious … legacy systems to manage account data Data is maintained in line with company policies and that any changes or discrepancies are identified and updated Mitigate business risks Manage onboarding process for new customer accounts to ensure data accuracy and key stakeholder communication New account set up of documents including Amber Road checks, ensuring CRM contacts are created Maintain … be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy. More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
to provide comprehensive IT support, combining reactive incident resolution with proactive change management. You'll play a key role in enhancing the end-user experience by supporting employees' onboarding, managing Microsoft 365 environments, and working in partnership with our customers’ internal IT teams.This hybrid role follows a 07:00 – 19:00 shift pattern, with on-site days at … closure, to uphold service transparency and efficiency. Escalate critical issues to the Service Desk Coordinator and Team Lead, ensuring proactive communication and resolution. Deliver exceptional customer service, fostering positive client relationships and ensuring high satisfaction levels. To succeed in this role, you should have experience with Active Directory, Office 365 administration, Microsoft Intune, Microsoft Teams, Group Policy, and basic More ❯
The Client Delivery Manager will be responsible for managing relationships with new and existing clients from onboarding through to project delivery and ongoing support where required. You'll be a primary point of contact with clients, taking them through the project scoping phase, managing communications while the project is underway, and providing support during and after the … them about our software and our project process, and with our applications engineering team to ensure projects are delivered to scope and on time. Ultimately, we anticipate building a Client Delivery Team which the right candidate will have the opportunity to lead. More ❯
work on site five days per week. You will provide leadership and guidance to the Technical & Sales Support teams along with providing general administrative support ranging from contract administration, client management support and accounts support. You will also be responsible for producing weekly reports for management. Main Duties and Responsibilities: Managing the Technical and Sales support function including domestic … manner. You will be pivotal in promoting CRM (Sugar) contract management support and supporting the TSS team; the primary focus is to assist in any revisions required to existing client feeds. Ongoing, this may involve the introduction of new content via WCA releases or additional client requirements. Providing support to administer WCA restructure releases to the in-house … WCA/WFI and to include any product amendments and new clients. Managing the ASAF Automated feed sample system and ensuring new product additions are added and documented. Maintaining client records in CRM system. Conducting pre and post sales training on services via the web portal. Participating in team projects and effectively managing individual projects around improving the efficiency More ❯
JOB TITLE : Client Manager - Corporate SALARY: £40,000 - £60,000 per annum plus car allowance and comms Benefits: 25 days holiday, Pension, private healthcare Are you currently working for a reseller in the Corporate space and looking to join a reputable company? Are you currently client facing and have extensive experience in growing current relationships and being able … to create new ones? If so, we may have the role for you! We are currently working with an IT reseller looking for a Corporate Client Manager to be based out of their offices in Manchester. You will be responsible for growing existing customers as well as on-boarding new customers. LOCATION : Manchester - UK JOB SPECIFICATION: Client Manager … services and solution-based sales to the wider team to help develop and grow potential opportunities. Pipeline and opportunity management enabling you to provide weekly forecasts to management. REQUIREMENTS: Client Manager – Corporate This role is for an individual who thrives in building customer relationships and internal relationships to leverage the knowledge of our experts in an IT reseller for More ❯
a Software Developer, you'll help develop, maintain, and support key systems and applications, with a focus on our services platform. You'll also play a role in onboarding new customers through system migrations. Working closely with the Managing Director and wider team, you'll contribute to delivering reliable, customer-focused solutions. Your day-to-day will involve … security standards. You'll also provide technical support, perform bug fixes, and maintain code quality through documentation, version control, and adherence to ISO 9001 & 27001. A deep understanding of client business processes is essential, as is a commitment to secure data handling and thorough unit testing before releases. Role requirements Any experience with C# (University or Placements) The Company More ❯
a Software Developer, you'll help develop, maintain, and support key systems and applications, with a focus on our services platform. You'll also play a role in onboarding new customers through system migrations. Working closely with the Managing Director and wider team, you'll contribute to delivering reliable, customer-focused solutions. Your day-to-day will involve … security standards. You'll also provide technical support, perform bug fixes, and maintain code quality through documentation, version control, and adherence to ISO 9001 & 27001. A deep understanding of client business processes is essential, as is a commitment to secure data handling and thorough unit testing before releases. Role requirements At least 3 year's commercial experience in C# More ❯
a Software Developer, you'll help develop, maintain, and support key systems and applications, with a focus on our services platform. You'll also play a role in onboarding new customers through system migrations. Working closely with the Managing Director and wider team, you'll contribute to delivering reliable, customer-focused solutions. Your day-to-day will involve … security standards. You'll also provide technical support, perform bug fixes, and maintain code quality through documentation, version control, and adherence to ISO 9001 & 27001. A deep understanding of client business processes is essential, as is a commitment to secure data handling and thorough unit testing before releases. Role requirements At least 3 year's commercial experience in C# More ❯
a Software Developer, you'll help develop, maintain, and support key systems and applications, with a focus on our services platform. You'll also play a role in onboarding new customers through system migrations. Working closely with the Managing Director and wider team, you'll contribute to delivering reliable, customer-focused solutions. Your day-to-day will involve … security standards. You'll also provide technical support, perform bug fixes, and maintain code quality through documentation, version control, and adherence to ISO 9001 & 27001. A deep understanding of client business processes is essential, as is a commitment to secure data handling and thorough unit testing before releases. Role requirements At least 1 year's commercial experience in C# More ❯
Are you looking to take the next step in your Recruitment Career and build something you can be proud of? £30,000 - £35,000 (OTE £65,000+) State-of-the-art office space in Vibrant Manchester city centre Early Friday More ❯
Are you looking to take the next step in your Recruitment Career and build something you can be proud of? £30,000 - £35,000 (OTE £65,000+) State-of-the-art office space in Vibrant Manchester city centre Early Friday More ❯