bolton, greater manchester, north west england, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Spectrum IT Recruitment
and deliver end-to-end IT projects, including technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customeronboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on More ❯
Product Demonstrations: Deliver engaging and tailored online demos via Teams/Zoom. CRM Management: Maintain accurate records of interactions and data in the CRM. ClientOnboarding & Account Management: Support new clients through the on boarding process and manage ongoing relationships. Upselling Opportunities: Identify and promote new platform More ❯
to transform their finance function through the application of technology, identifying suitable systems to help them achieve their aims. You will take responsibility for clientonboarding, migration and configuration of the selected cloud accounting systems, work closely and manage members of the team to ensure our clients More ❯
Huddersfield, Yorkshire, United Kingdom Hybrid / WFH Options
Arqiva
delivery. Owns the COO response to bid activity which is being completed by Commercial. Develops and implements customer adoption strategies to ensure successful onboarding and usage of Arqiva products. Creates followship: inspires and creates energy and belief in teams pan-Arqiva by communicating meaningfully, builds diverse teams and More ❯
Accrington, Lancashire, North West, United Kingdom
Firstbus
First Travel Solutions has a fantastic opportunity for a Client Data & Reporting Manager to join our team in Accrington, on a full time permanent basis. The successful candidate will lead the Client Data and Reporting team to ensure accurate, timely and proactive management of the FTS client … the team, documented standard operating procedures and a structured review framework of all relevant processes and systems. Key Responsibilities Own and effectively manage the client invoicing and reporting requirements across all client accounts. Establish and manage relationships with key client contacts, to assist with a smooth invoicing … process and prompt resolution of queries. Lead, develop and support, the Client Accounts team to ensure they have the necessary skills, knowledge, processes and systems to provide accurate on time invoicing in line with client contractual requirements. Oversee the taxi permits and white ticket process to ensure permits More ❯
monitor software performance and suggest enhancements that will improve efficiency and user experience. Scalable Solutions: Plan and deliver scalable software architecture that facilitates smooth clientonboarding and accommodates increased traffic with ease. Estimate and Deliver: Maintain a strong track record of meeting project deadlines and delivering high … bottlenecks and supports the long-term scalability of our applications. Ensure that our software is designed with future growth in mind, enabling smooth onboarding of new clients and seamless scaling as traffic increases. Approach challenges with an innovative mindset, developing clean, efficient solutions that stand the test of More ❯
Liverpool - Home & Hybrid, Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Reymas Group
validate product improvements. Work with design and development teams to deliver user-focused tools. Monitor social value policy changes and integrate best practices. Support clientonboarding and demos with product insights. Identify new opportunities for innovation and platform integration. Experience & Skills Required Background in Social Value Management More ❯
UK energy sector. Their platforms sit at the heart of the industry and they’re growing fast. As an Implementation Consultant, you’ll lead clientonboarding from start to finish with a real focus on testing and assurance. You’ll work closely with customers to scope requirements More ❯
global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the … have an exciting opportunity for an energetic, proactive Senior Customer Success Manager to join our fantastic team. The successful candidate will be managing a client base of both Commerce and Engagement clients. Your responsibilities will include developing strong relationships with customers, connecting with key business executives and stakeholders, and … preparing Customer Success Plans (CSPs) as appropriate. Senior Customer Success Managers also answer client queries and identify new business opportunities among existing customers. You will also be targeted on and responsible for securing the renewal of your customers. In this role, you will liaise with cross-functional internal teams More ❯
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor system alerts and mitigate risks. Project Support … IT infrastructure projects, such as server upgrades, cloud migrations, and network improvements. Support the on boarding of new clients, including hardware and software configuration. Client Management & Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service More ❯
we go the extra mile for our clients – they are not just a ticket in the helpdesk system! We prioritise direct interactions, frequently visiting client sites and maintaining open lines of communication. Role Overview After onboarding several new clients, we're looking for a skilled IT Support … You Can Expect High degree of autonomy with exposure to the latest technologies Build strong relationships with clients, both on-site and remotely Understand client needs and propose effective solutions Regular client site visits (approximately two days a week) Participate in multiple upgrade projects annually Engage in ongoing … and associated networks, including backup systems Provide contract and ad-hoc support through telephone, remote, and onsite methods Develop processes and documentation, handle new client requests, and manage contract renewals Continuously enhance our remote management and monitoring suite, focusing on client security and helpdesk integration Technical Skills Essential More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customerMore ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customerMore ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customerMore ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customerMore ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customerMore ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up … metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customerMore ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
TieTalent
exceptional service in a regulated industry? We're hiring a Customer Success Manager to join a fast-growing RegTech company, supporting a high-value client base with cutting-edge AML compliance solutions. The Role As a Customer Success Manager, you'll be the strategic partner for key clients, ensuring … receive maximum value from our suite of AML tools. You'll be responsible for driving revenue growth through upsell opportunities and achieving top-tier client retention. You will create and deliver tailored success plans, build deep client relationships (including regular face-to-face engagement), and act as a … trusted advisor on AML compliance. Working closely with sales, product, and marketing teams, you'll lead data-driven client campaigns and help shape the customer experience. What You'll Be Doing Manage a portfolio of high-value clients with a focus on retention, growth, and long-term success Lead More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Corecom Consulting
exceptional service in a regulated industry? We’re hiring a Customer Success Manager to join a fast-growing RegTech company, supporting a high-value client base with cutting-edge AML compliance solutions. The Role As a Customer Success Manager, you’ll be the strategic partner for key clients—ensuring … maximum value from our suite of AML tools. You'll be responsible for driving revenue growth through upsell opportunities and achieving best-in-class client retention. You’ll create and deliver tailored success plans, build deep client relationships (including regular face-to-face engagement), and act as a … trusted advisor on AML compliance. Working closely with sales, product, and marketing, you'll lead data-led client campaigns and shape the future of the customer experience. What You’ll Be Doing Manage a portfolio of high-value clients with a focus on retention, growth, and long-term success More ❯
3t is currently looking to recruit a 3t Managed Services Manager - Improvements and Onboarding on a permanent contract located in Aberdeen, Montrose or Newcastle, UK. The Company At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and … Sector organisations. We deliver impactful solutions to our clients that drive compliance and safety. The Role The 3t MS Manager of Improvements and Onboarding role is responsible for successful deliver of process improvements within the MS operations and onboarding new contracts. The role interacts with the … have: Qualifications, Skills, Knowledge and Experience Required: Proven success in a previous role Knowledge and track record of putting in place improvement process Strong client/account management skills High level of business acumen Experience in and coaching teams Strong analytical approach to turn data into insights Lean Six More ❯
looking for high-energy individuals who can help fuel this growth journey. The Opportunities: New Business BDM: Focused on sourcing, developing, and closing new client opportunities across the UK. Cognassist Sales BDM: Dedicated to promoting a leading EdTech solution directly to education providers, nurturing long-term partnerships. Key Responsibilities … Identify, target, and engage new prospects through a mixture of outbound activity and networking. Build and maintain strong, long-lasting client relationships. Understand client needs and propose tailored solutions that deliver value. Prepare and deliver persuasive sales presentations and proposals. Manage the full sales cycle from lead generation … of activity and pipeline within the CRM system. Meet and exceed individual and team sales targets. Collaborate with internal teams to ensure smooth onboarding of new clients. Ideal Candidate Profile: Proven experience in IT Sales, SaaS Sales, or EdTech Sales. Strong hunter mentality with a passion for generating More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Equinox
creating a supportive and fair business. Our software and services are designed to help our subscribers succeed. About you: For the role of Onboarding Technician , were looking for someone with a curious mindset, a proactive approach and is able to demonstrate the following skills: Excellent attention to detail … a team where everyone can be themselves and feel empowered by what they do. What youll be doing: You will be joining the Onboarding team, made up of friendly solution finders who provide top quality customer service to our clients. Your role will include: Successfully onboard new clients More ❯
Technical Support Team Leader Deeside £28K + Pension, Bonus and private healthcare A Technical Support Team Leader is required for our Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP and Broadband orders. … Project Management: Develop project timelines and ensure milestones are achieved and identify potential risks and implement mitigation strategies. * Customer Liaison: Arrange and conduct onboarding meetings with customers to understand their requirements and expectations. * Supplier Coordination: Liaise with suppliers to place and monitor equipment orders and service activations and More ❯