51 to 62 of 62 Incident Management Jobs in the North of England

bonus, 26 days holiday + flexible benefits A large-scale tech-driven organisation is looking for a Lead Site Reliability Engineer with a strong focus on leadership and team management . Around 70% of this role is about building, mentoring and directing a high-performing SRE team, setting strategy and driving operational excellence. The remaining 30% will be hands … and product teams to ensure seamless delivery and robust systems Oversee system reliability, availability and performance across large, business-critical platforms Provide technical guidance on automation, monitoring, scalability and incident management Support shared CI/CD services (Jenkins, GitLab, Concourse) and ensure AWS platforms meet operational best practice Produce regular reporting and communicate clearly with senior stakeholders Key More ❯

bonus, 26 days holiday + flexible benefits A large-scale tech-driven organisation is looking for a Lead Site Reliability Engineer with a strong focus on leadership and team management . Around 70% of this role is about building, mentoring and directing a high-performing SRE team, setting strategy and driving operational excellence. The remaining 30% will be hands … and product teams to ensure seamless delivery and robust systems Oversee system reliability, availability and performance across large, business-critical platforms Provide technical guidance on automation, monitoring, scalability and incident management Support shared CI/CD services (Jenkins, GitLab, Concourse) and ensure AWS platforms meet operational best practice Produce regular reporting and communicate clearly with senior stakeholders Key More ❯

bonus, 26 days holiday + flexible benefits A large-scale tech-driven organisation is looking for a Lead Site Reliability Engineer with a strong focus on leadership and team management . Around 70% of this role is about building, mentoring and directing a high-performing SRE team, setting strategy and driving operational excellence. The remaining 30% will be hands … and product teams to ensure seamless delivery and robust systems Oversee system reliability, availability and performance across large, business-critical platforms Provide technical guidance on automation, monitoring, scalability and incident management Support shared CI/CD services (Jenkins, GitLab, Concourse) and ensure AWS platforms meet operational best practice Produce regular reporting and communicate clearly with senior stakeholders Key More ❯

roadmaps and document information accordingly Deliver clear, concise reports and presentations to senior leadership. Support the implementation/optimisation of SAP modules related to Health & Safety. Change, release and incident management About You Proven experience as a Business Analyst in a large, complex organisation. Strong stakeholder engagement skills, with the ability to influence and communicate at all levels. More ❯

Updating and generating reports from various databases on our performance levels. This is a fast-paced, multi-faceted role requiring strong communication, organisational skills and a proactive approach to incident management and service continuity.To be successful, you must: Have experience of working on a customer service desk, scheduling and/or helpdesk. Enjoy dealing with customers and understand More ❯

three days per week) We're excited to welcome you to Asda! As a Service Solution Architect , you will play a crucial role in shaping and evolving our service management landscape. Embedded within the Technology Strategy & Architecture function, you will collaborate closely with the ServiceNow product team, integration and engineering architects , and other cross-functional stakeholders. Your expertise will … industry best practices . What You'll Love Architect and enhance Asda's enterprise observability solutions, including Application Performance Monitoring, Logging, Monitoring & Alerting, and Dashboarding . Define and optimize incident management processes , focusing on tooling, integrations, automation, and evolving ServiceNow solution design . Support the establishment of reliability goals , including Service Level Indicators (SLI), Service Level Objectives (SLO … Critical Systems Design with an emphasis on reliability, supportability, and risk mitigation . Assist in developing capacity planning capabilities for engineering and data teams. Drive the change and release management engineering design, including CI/CD, tooling, integrations, and automation . Partner with the Integration & Engineering Enterprise Architect and ServiceNow Technical Architect to develop and maintain Service and ServiceNow More ❯

You will be responsible for documentation, take an analytical approach and be able to translate complex technical risks into clear and actionable insights for the organisation. Responsibilities: Development and management of the security operational roadmap, ensuring vulnerability management, threat detection and effective incident management. Be the primary point of escalation for security events and incidents in the … organisation. Leading on, developing and implementing the cyber security strategy across the organisation. Responsible for process improvements, policy and security architecture. Management of the cyber security budget and allocation of resources to ensure priorities are met. Resonsible for building, leading and management of a newly formed, high performing cyber security team. Ensure compliance standards across the organisation such … certifications in security such as CISM, CISSP, CISA. Proven experience as a cyber security leader, responsible for security strategy with a strong technical understanding. Strong knowledge of cyber risk management, vulnerability management and threat intelligence. Knowledge of compliance and regulatory frameworks such as Cyber Essentials, GDPR and ISO 27001. Certifications in Microsoft security such as AZ-500, SC More ❯

and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in a 24/7 on-call rota for major incident management. Deputise for the Director of Digital Workspace as needed. Experience & Knowledge: Strong background in IT service delivery management, ideally in a fast-paced, agile environment. Hands-on … Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups. Familiarity with governance and compliance frameworks. Desirable Certifications: Microsoft Certified: Azure Fundamentals/Administrator/DevOps Engineer ITIL Foundation Certification More ❯

and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in a 24/7 on-call rota for major incident management. Deputise for the Director of Digital Workspace as needed. Experience & Knowledge: Strong background in IT service delivery management, ideally in a fast-paced, agile environment. Hands-on … Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups. Familiarity with governance and compliance frameworks. Desirable Certifications: Microsoft Certified: Azure Fundamentals/Administrator/DevOps Engineer ITIL Foundation Certification More ❯

and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in a 24/7 on-call rota for major incident management. Deputise for the Director of Digital Workspace as needed. Experience & Knowledge: Strong background in IT service delivery management, ideally in a fast-paced, agile environment. Hands-on … Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. Knowledge of ITIL processes (incident, problem, change management) in cloud or hybrid setups. Familiarity with governance and compliance frameworks. Desirable Certifications: Microsoft Certified: Azure Fundamentals/Administrator/DevOps Engineer ITIL Foundation Certification More ❯

the Public sector. As a trusted Managed Services Provider (MSP), they are the "go-to" partner for public sector clients. Due to ongoing growth, they are expanding their Service Management team and are looking to add a Lead Service Delivery Manager! If you are interested inthis opportunity, we encourage you to apply today! Responsibilities: Lead and oversee a team … SLAs are met Skills/Must have: Experience leading SDMs and managing complex client needs. Proven success in service delivery. Good broad technical knowledge Strong knowledge of ITIL Service Management, including Incident, Change, Problem, and Major Incident Management. Excellent client engagement skills, especially in IT services for government and private sector clients. Benefits : Pension Scheme Health Insurance More ❯

West - 3 days per week on site in the North West. Looking for an experienced ITIL Accredited Service Delivery Manager - with either a strong background in Problem and Major Incident Management. Must have outstanding communication skills and have worked in medium/large sized organisation. Must also have experience in Managing Service Management Resources. Reasonable Adjustments: Respect and More ❯