Enable initiatives to enhance data quality, reporting accuracy, and actionable insights. Define and maintain data quality rules and metrics aligned with business requirements. Conduct rootcauseanalysis on data issues and lead initiatives to remediate them. Support the development of automated reporting infrastructure to monitor data integrity. … years of hands-on experience as a Data Analyst in large-scale IT or digital transformation programmes. Strong expertise in data management and analysis within a cross-functional, enterprise environment. Proficiency with SQL, relational databases, Microsoft Excel, and business intelligence tools (e.g., Power BI, Tableau). Solid understanding of More ❯
Enable initiatives to enhance data quality, reporting accuracy, and actionable insights. Define and maintain data quality rules and metrics aligned with business requirements. Conduct rootcauseanalysis on data issues and lead initiatives to remediate them. Support the development of automated reporting infrastructure to monitor data integrity. … years of hands-on experience as a Data Analyst in large-scale IT or digital transformation programmes. Strong expertise in data management and analysis within a cross-functional, enterprise environment. Proficiency with SQL, relational databases, Microsoft Excel, and business intelligence tools (e.g., Power BI, Tableau). Solid understanding of More ❯
functions to shape future opportunities and bridge capability gaps. Contribute to solution evaluation, mapping impacts across systems, processes, and business rules. Utilise business process analysis and modelling to achieve improvements, including cost/benefit assessments. Support user acceptance testing and change implementation, assisting with procedures and user training. About … You To excel in this role, you’ll bring: Proven experience delivering detailed business analysis and supporting successful project delivery. Knowledge of Financial Services, ideally Wealth Management, Mortgages, Protection, and the IFA market. Strong stakeholder management and relationship building skills. Exceptional verbal and written communication skills, with confidence presenting … at all levels. Expertise in rootcauseanalysis, business process mapping, data gathering, and running user workshops. Focus on business outcomes and collaboration, with experience breaking down organisational silos. Highly competent in MS Word, Excel, and Visio. Understanding of technology infrastructures, project lifecycles, and SBG’s business More ❯
functions to shape future opportunities and bridge capability gaps. Contribute to solution evaluation, mapping impacts across systems, processes, and business rules. Utilise business process analysis and modelling to achieve improvements, including cost/benefit assessments. Support user acceptance testing and change implementation, assisting with procedures and user training. About … You To excel in this role, you’ll bring: Proven experience delivering detailed business analysis and supporting successful project delivery. Knowledge of Financial Services, ideally Wealth Management, Mortgages, Protection, and the IFA market. Strong stakeholder management and relationship building skills. Exceptional verbal and written communication skills, with confidence presenting … at all levels. Expertise in rootcauseanalysis, business process mapping, data gathering, and running user workshops. Focus on business outcomes and collaboration, with experience breaking down organisational silos. Highly competent in MS Word, Excel, and Visio. Understanding of technology infrastructures, project lifecycles, and SBG’s business More ❯
Accrington, Lancashire, North West, United Kingdom
Firstbus
made in a timely manner. Work in conjunction the First central finance teams, to produce period end accounts, manage client accruals/provisions and analysis of variances where required. Work with First central finance (AP) to develop and manage a robust aged debt and credit control process to ensure … and new account set up as per FTS T&Cs. Drive efficiency through a continuous improvement approach to review all processes, procedures and documentation. Rootcauseanalysis through the handling of queries and use that data to make recommendations for business improvements. Work alongside the Systems team … support the Client Account Managers and attend client contract review meetings as required. Support the submission of future tenders by providing data and pricing analysis relevant as required. Skills/Experience Experience of leading and developing teams Experience of continuous improvement methodologies, with a solution focused approach Experience of More ❯
bridge calls and manage high/major incidents end-to-end Collaborate with service desk, IT teams, and business stakeholders to drive resolution Conduct rootcauseanalysis and problem reviews with follow-up actions Provide clear, regular communication to customers and internal teams Analyse incident trends and More ❯
Portsmouth, yorkshire and the humber, United Kingdom
CMS2 - Critical Maritime Systems & Support
quality flow downs are implemented, monitored, and controlled. As part of your role, you will drive product and process non-conformance investigations and associated rootcauseanalysis activities including concession management and customer reporting requirements are met. About You To deliver this role you will be required More ❯
top20 recurring issues. Metrics & reporting establish dashboards for backlog age, first-touch fix%, reopen%, SLA compliance; present weekly to the HeadofIT. Continuous improvement run root-causeanalysis, trend spotting and propose corrective actions. Knowledge transfer deliver train-the-trainer sessions and a final service-desk health report More ❯
and disaster management Knowledge of general networking (routing, firewall, VPN etc.) Knowledge of DNS protocols, configuration, and management Excellent troubleshooting and diagnostic skills including rootcauseanalysis and postmortems Benefits of working with us: We provide a generous holiday allowance of 28 days plus bank holidays. In More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Maxwell Bond
and disaster management Knowledge of general networking (routing, firewall, VPN etc.) Knowledge of DNS protocols, configuration, and management Excellent troubleshooting and diagnostic skills including rootcauseanalysis and postmortems Benefits of working with us: We provide a generous holiday allowance of 28 days plus bank holidays. In More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
City Plumbing Supplies
and relevant information in the incident management system. Assist in the implementation of IT projects, including system upgrades, software deployments, and infrastructure enhancements. Conduct rootcauseanalysis for recurring issues and proactively identify opportunities for improvement to prevent future incidents. Participate in on-call rotations and after More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
City Plumbing Supplies
and relevant information in the incident management system. Assist in the implementation of IT projects, including system upgrades, software deployments, and infrastructure enhancements. Conduct rootcauseanalysis for recurring issues and proactively identify opportunities for improvement to prevent future incidents. Participate in on-call rotations and after More ❯
the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation, and collaboration between cross-functional teams and suppliers to … Incident Management. Proven ability to coordinate cross-functional technical teams and third-party suppliers during high-pressure situations. Strong knowledge of Problem Management, including rootcauseanalysis and developing effective resolution plans. Solid technical knowledge of IT infrastructure, application support, and network operations, with a clear understanding … of how these components interact, and typical technical issues that may cause high-severity incidents. Experience working with IT Service Management (ITSM) tools and platforms, including ServiceNow/BMC Helix, and with a good understanding and experience of Major Incident Workbenches, collaboration enablers, and AIOps. Experience working with monitoring More ❯
Huddersfield, West Yorkshire, Yorkshire and the Humber
Progressive
development and optimisation of manufacturing and optimization processes to improve quality, cost, and efficiency. Provide technical expertise and troubleshooting support for production issues, identifying root causes and implementing corrective actions. Drive Continuous Improvement initiatives using methodologies such as Six Sigma, Lean Manufacturing, and RootCauseAnalysis … teams, to ensure smooth product transition from design to manufacturing. Participate in engineering design reviews to offer feedback on manufacturability and testability. Lead failure analysis investigations, using statistical tools to improve reliability and manufacturability. Apply mechanical & electrical engineering principles to support the development, testing, and troubleshooting of mechanical, electrical … environment, such as Aerospace, Automotive, Defence, Capital Machinery or Electronics industries, with strong understanding of manufacturing/assembly processes and electrical testing, troubleshooting, and analysis of components and systems. Systems Engineering: Ability to integrate and optimize complex systems within the manufacturing process. This includes a thorough understanding of both More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
Candour Solutions
service requests, ensuring timely updates and escalations as needed. Act as the first point of escalation for 1st and 2nd line support engineers. Conduct rootcauseanalysis, implement corrective and preventive actions, and collaborate with the Infrastructure and Software teams to resolve technical issues and improve systems. More ❯
on key risk indicators (KRIs) and risk events related to AI technologies, providing regular updates to senior management and the board of directors. Conduct rootcauseanalysis of AI risk events and develop action plans to address identified issues and prevent recurrence. Ensure compliance with regulatory requirements More ❯
on key risk indicators (KRIs) and risk events related to AI technologies, providing regular updates to senior management and the board of directors. Conduct rootcauseanalysis of AI risk events and develop action plans to address identified issues and prevent recurrence. Ensure compliance with regulatory requirements More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Amazon
as internal stakeholders Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types Facilitate RootCauseAnalysis and Post Event Reviews after each event to minimize recurrence Work with key stakeholders across AWS as advocates on behalf More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
Oversee the monitoring and management of network performance, ensuring optimal uptime and identifying areas for improvement. Lead the resolution of complex network issues, including rootcauseanalysis, and provide expertise in mitigating recurring problems. Conduct regular audits of network configurations to maintain consistency and compliance. Collaborate with More ❯
greater manchester, north west england, United Kingdom Hybrid / WFH Options
Outcomes First Group
other sites as needed. KEY RESPONSIBILITIES: Troubleshoot and resolve incidents, major incidents, problems and service requests, providing regular updates to the end user. Conduct rootcauseanalysis of major incidents and problem records, contributing to the implementation of remedies and preventative measures. To be the first point More ❯
on the global deployment of applications within the e-Business suite. Core activities will include gathering and defining requirements, configuration of standard applications, gap analysis, functional design of application extensions, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant … in the team's work portfolio. Key Job Responsibilities Interact with business customers to understand and document their business processes and requirements. Perform gap analysis to determine e-Business suite system configuration and development changes. Create business requirements documents, system configuration documents, detailed functional design documents, test plans and … Oracle Support to research and resolve issues. Experience with low-level ad-hoc query tools (Toad, SQL Plus) and a working knowledge SQL queries. Rootcauseanalysis and complex problem solving skills are important. Experience analyzing data and translating business requirements into technical specifications. PREFERRED QUALIFICATIONS Solid More ❯
and Control. Train and support manufacturing personnel in new processes and technologies. Participate in risk management activities related to process development and implementation. Conduct rootcauseanalysis and implement corrective actions for process deviations. Your Profile Essential skills/knowledge/experience: Strong understanding of manufacturing processes … industry, including injection molding, CNC, assembly, and sterilization. Knowledge of quality management systems and regulatory requirements (e.g., FDA, ISO 13485). Proficiency in statistical analysis and process improvement methodologies, such as Lean and Six Sigma. Ability to interpret engineering drawings and technical specifications. Excellent problem-solving skills and analytical More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Jet2.com Limited
You'll also: Take responsibility for writing/implementing/maintaining high quality and robust API, designing/developing frameworks from scratch. Undertake requirement analysis and validation, transforming the business requirements into different layers of testing with an appropriate justification (Unit, Acceptance, E2E Testing). Champion BDD process (example … Mechanism with exposure to Wiremock, Interceptor Pattern or any equivalent tool. Experience in building/designing test frameworks. Good experience in overall defect management, rootcauseanalysis, triage, and reporting. Excellent communication skills with the ability to present complex technical information in a clear and concise manner. More ❯
Bachelor degree in Engineering for related area. - Experience in technical support with mechatronic or robotic systems. - Knowledge and/or experience working with statistical analysis tools, data visualization, and program management. - Experience in leading or supporting disciplined technical problem-solving. - Experience in ownership or contribution to system-wide processes … such as 8D, 5-Why, Fishbone, FMEA, or comparable rootcauseanalysis methodologies. - Excellent communication skills with the ability to articulate complex technical issues. - Ability to manage multiple high-priority tasks simultaneously. PREFERRED QUALIFICATIONS - Master's degree in Engineering for related area. - Knowledge and or working experience More ❯
direction Conduct regular 1:1s, manage personal development plans, and provide continuous performance feedback Mitigate production incidents quickly and effectively Participate in incident triage, rootcauseanalysis, and post-mortem reviews Proactively identify system risks and drive preventative solutions Track and document incidents and fixes through established More ❯