Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct rootcause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for … to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct rootcause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Interface Recruitment UK
setting Excellent communication skills, both written and verbal Ability to work independently and under pressure Self-motivated with good time management Experience in customer-facing roles Ability to perform rootcauseanalysis Technical documentation skills Professional attitude Knowledge of: Microsoft Office 2010+ Windows Server 2016/2019 Active Directory Administration Microsoft Exchange Server Office 365 Desirable skills More ❯
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
Hiya Technology Ltd
and Reporting: Define and track key quality metrics to measure the effectiveness of QA processes. Provide regular reports and updates on testing progress, coverage, and results to stakeholders. Conduct rootcauseanalysis on defects, working closely with development teams to resolve issues and prevent recurrence. Skills and Experience of a Lead QA Analyst; Experience in quality assurance More ❯
Barrow-In-Furness, Cumbria, Barrow in Furness, United Kingdom Hybrid / WFH Options
Adecco
problem status and resolution plans. Oversee the end-to-end problem management process, ensuring alignment with ITIL standards. Conduct major incident and compliance reviews. Maintain accurate records of problems, root causes, and solutions, and produce regular reports on activities and outcomes. What we're looking for ITIL V4 Foundation (minimum). Lean intelligence and Six Sigma experience. Strong critical … thinking and rootcauseanalysis skills. Ability to step back, approach issues logically, apply intuition, and engage the right people to resolve them. A continual improvement mindset - identifying risks to service before they cause incidents. If you have a passion for problem-solving, a proactive approach, and the ability to make a tangible impact on service More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Canopius
components such as Azure Data Factory, Databricks, Synapse and Azure SQL Database Assisting development activities on our legacy SQL Server data warehouses and facilitating our transition to Azure Performing rootcauseanalysis on reported issues and helping to identify solutions Assisting in creating and maintaining comprehensive documentation of data transformations, processes and systems Peer reviewing code changes … and trends in data and reporting technology Skills and Experience: Demonstratable interest in data concepts; eager to learn new technologies and methodologies in data solution design Exposure to data analysis, data cleansing and reporting techniques Foundational knowledge and experience of querying, profiling and manipulating data in one of either T-SQL or Python Knowledge of relational databases and common More ❯
role but one where leadership is demonstrated through technical depth, collaboration, and influence. What You Will Do As a Principal M365 Consultant, you will: Provide 4th line escalation and rootcauseanalysis for complex issues across Microsoft 365 and Power Platform Design and deliver robust multi-tenant solutions including migrations, integrations, advanced configurations, and governance frameworks Own … help you become your best self Making a Difference - we provide opportunities to help our people make a difference to the causes they care about MatchIt! - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Volunteering Time - Our volunteering leave scheme allows you to use your time to help those who need More ❯
of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, rootcauseanalysis, and post-mortem reviews to prevent future incidents. Work closely with business and technology teams to understand their needs and ensure alignment with reliability and More ❯
of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, rootcauseanalysis, and post-mortem reviews to prevent future incidents. Work closely with business and technology teams to understand their needs and ensure alignment with reliability and More ❯
lifetime of an incident or problem Undertake small scale development tasks, primarily creating checks and automation and data reconstructions Participate in or run relevant meetings, e.g. including team ceremonies, rootcauseanalysis, long running problem handover, etc. Ensure that the Incident and Problem Management process is followed Establishing, sharing and follow operational procedures and controls Participate in More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
manage automation scripts to streamline processes and reduce manual effort. Collaborate with development, data, and security teams to understand and meet their platform requirements. Lead incident resolution efforts, including rootcauseanalysis, fixes, documentation, and preventative solutions. Apply strong analytical and problem-solving skills to resolve complex technical issues. Monitor and manage platform performance, ensuring high standards More ❯
best practice. Development of strategies and initiatives related to C.I and Lean Manufacturing to drive operational performance, quality improvement, and standardisation across manufacturing. Support the incident management process, including rootcauseanalysis and remediation activity. Functional leadership of C.I activity and resources, working with operational leadership teams to ensure consistent delivery of improvement and standardisation initiatives. Lead … process mapping, analysis, documentation (SOP), and re-engineering to optimise workflows and eliminate inefficiencies. Supporting the assessment and onboarding of new business opportunities/wins including training and procedural documentation requirements. Identify and implement industry best practices and methodologies, such as Lean, Six Sigma, and Agile. Establish KPIs to monitor process performance and deliver measurable improvements. Drive cultural change … and implementation of the Operational Strategy suggesting opportunities for further improvement or refinement to the Strategy. You will develop and implement a programme of Continuous Improvement activity, conduct process analysis, and foster a culture of continuous improvement across Manufacturing. The Head of Manufacturing Excellence plays an integral role in helping to foster a culture of sustainable change through the More ❯
Applications Team Foundation Server Jenkins Excellent communication skills at all levels Motivated and Proactive Superb analytical and research skills. Advantageous Skills and Knowledge: Ability to interpret and perform defect rootcauseanalysis on program code Database: Oracle, DB2, PL/SQL Knowledge of C C# Reporting skills, and ability to analyse metrics To be considered for shortlisting More ❯
Teesside Industrial Estate, Stockton-on-Tees, Cleveland, England, United Kingdom
Nigel Wright Group
wide area networks (LAN/WAN), VPNs, firewalls, routers, switches, and wireless systems across distributed locations. Monitor and maintain infrastructure performance, identify and resolve security vulnerabilities and bottlenecks. Conduct rootcauseanalysis (RCA) following incidents and implement preventive measures. Documentation and Reporting Maintain accurate documentation for system configurations, network topologies, and procedures. Produce regular reports for senior More ❯
Drive reporting improvements and identify technology enhancements to streamline planning and visibility Leverage planning tools and data to simulate supply scenarios, improve accuracy, and drive better decision-making Conduct rootcauseanalysis for any service or inventory disruption, identifying and implementing corrective action ATTRIBUTES & SKILLS (REQUIREMENTS): Bachelor's degree in supply chain management, Industrial Engineering, Business Analytics More ❯
Knowsley, Merseyside, United Kingdom Hybrid / WFH Options
Clarke Energy Uk
Drive process and quality improvements within the Service Department under the guidance of the Product Support Manager. Ensure technical quality and best engineering practices through data collection, research, and analysis during process improvements. Collaborate with the service commercial team to implement best practices, improve processes, and drive cost-saving initiatives. Produce clear and concise quality reports, audits, process flows … costs through better internal and contractor processes. Provide technical support and contribute to improving warranty and concession processes as needed. Essential Qualifications & Skills: Relevant engineering qualification(s) Strong data analysis, report writing, and project management skills Excellent knowledge of power generation processes Advanced Excel and Microsoft Office skills Proficiency in creating processes using Visio Ability to conduct research on … skills in English Clean UK driving license (category B) Desirable Experience: BEng (Hons) degree Experience in a similar role requiring problem-solving, technical interpretation, and report writing Experience with rootcauseanalysis Proven track record of managing customer relationships Personal Attributes: Strong relationship management and communication skills at all levels Focused, resilient, and able to prioritize company More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
market-leading products. Contributing SAP data expertise to individual project teams or work streams as part of larger projects and programmes. Taking part in client discovery, requirement gathering and analysis workshops. Designing efficient data models and ETL process across a range of technologies. Planning and performing data migrations. Establishing effective working relationships with peer-level clients as part of … and techniques, including InfoPackages, Data Transfer Processes (DTPs), and ABAP routines. Create and maintain process chains for data loading and transformation. Develop and maintain BW queries and/or Analysis for Office (AFO). Implement security concepts and authorization roles within the BW environment. Develop and maintain documentation for all BW solutions. Monitor and analyze BW system performance and … identify areas for improvement. Optimize data models, ETL processes, and queries for performance. Troubleshoot and resolve complex technical issues related to BW. Perform rootcauseanalysis and implement preventative measures. Collaborate with other technical teams (e.g., SAP Basis, ABAP development, database administration) to ensure seamless integration of BW with other systems. Expertise across the full lifecycle of More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Deloitte LLP
market-leading products. Contributing SAP data expertise to individual project teams or work streams as part of larger projects and programmes. Taking part in client discovery, requirement gathering and analysis workshops. Designing efficient data models and ETL process across a range of technologies. Planning and performing data migrations. Establishing effective working relationships with peer-level clients as part of … and techniques, including InfoPackages, Data Transfer Processes (DTPs), and ABAP routines. Create and maintain process chains for data loading and transformation. Develop and maintain BW queries and/or Analysis for Office (AFO). Implement security concepts and authorization roles within the BW environment. Develop and maintain documentation for all BW solutions. Monitor and analyze BW system performance and … identify areas for improvement. Optimize data models, ETL processes, and queries for performance. Troubleshoot and resolve complex technical issues related to BW. Perform rootcauseanalysis and implement preventative measures. Collaborate with other technical teams (e.g., SAP Basis, ABAP development, database administration) to ensure seamless integration of BW with other systems. Expertise across the full lifecycle of More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Jackson Hogg - Tech
service level agreements. What you’ll be doing: Experience with an ITSM platform to manage, prioritise, and track support requests. Diagnose and resolve complex hardware and software issues. Conduct rootcauseanalysis to minimise recurring issues and enhance service quality. Ensure system security and stability through regular patching and hardening measures. Support the team development by sharing More ❯
Sheffield, South Yorkshire, England, United Kingdom
McGregor Boyall
DevOps, or Technical Operations.Demonstrated experience leading global technical teams in complex, high-scale environments.Deep expertise in incident recovery, automation, systems design, and platform reliability.Strong working knowledge of problem management, rootcauseanalysis frameworks, and resilience engineering principles.Experience designing and running resilience exercises, chaos engineering, or incident scenario testing at scale.Comfortable operating in regulated environments and partnering with More ❯
and Qualifications Strong functional knowledge of Microsoft Dynamics 365 (Finance & Operations, SCM, WMS), AX2012, and related modules (Finance, Supply Chain, Retail, Manufacturing) Familiarity with ITIL practices, including incident tracking, rootcauseanalysis, and resolution documentation Strong analytical mindset to diagnose complex issues and identify long-term solutions. Experience managing or contributing to application-related projects, including testing More ❯
South Yorkshire, United Kingdom Hybrid / WFH Options
Nigel Frank International
and Qualifications Strong functional knowledge of Microsoft Dynamics 365 (Finance & Operations, SCM, WMS), AX2012, and related modules (Finance, Supply Chain, Retail, Manufacturing) Familiarity with ITIL practices, including incident tracking, rootcauseanalysis, and resolution documentation Strong analytical mindset to diagnose complex issues and identify long-term solutions. Experience managing or contributing to application-related projects, including testing More ❯
exposure. Collaborate on building and refining the enterprise risk management framework, including defining risk appetite in coordination with first and second-line teams. Assist in handling IT incidents, conducting rootcauseanalysis, and capturing key takeaways to minimize future risk. Provide independent review and constructive challenge on IT and security risk matters in collaboration with business stakeholders. More ❯
exposure. Collaborate on building and refining the enterprise risk management framework, including defining risk appetite in coordination with first and second-line teams. Assist in handling IT incidents, conducting rootcauseanalysis, and capturing key takeaways to minimize future risk. Provide independent review and constructive challenge on IT and security risk matters in collaboration with business stakeholders. More ❯
Newcastle-upon-Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
solutions, ensuring scalability, reliability, and security. Network Optimization: Continuously optimize existing wireless networks for performance and efficiency. Troubleshooting and Support: Provide expert-level support for escalated network issues, including rootcauseanalysis and resolution. Integration with ClearPass: Deploy and integrate Aruba ClearPass for network access control, policy enforcement, and guest access management. Documentation and Reporting: Maintain comprehensive More ❯
Response Ace: When things get a bit wobbly, you'll be on the front lines, resolving incidents fast to minimize downtime. After the dust settles, you'll lead the rootcauseanalysis to prevent similar issues from popping up again. Automation Whizz: Got a repetitive task? You'll be the one automating it away! From environment setup More ❯