19 of 19 Service Analyst Jobs in the North of England

SIAM Service Request Analyst

Location
Manchester, England, United Kingdom
About The Job You’re Considering The SIAM Service Request Analyst is accountable for coordinating and supporting the end-to-end Service Request Management process across a complex multi-supplier environment. The role is outcome-focused, ensuring that service requests are managed efficiently, fulfilled within agreed … service levels, and aligned to business requirements and customer expectations. The Service Request Analyst will work closely with suppliers and internal teams to oversee request fulfilment activities, monitor performance, and ensure compliance with agreed processes, standards, and service commitments. Through effective coordination, supplier engagement, performance monitoring ...

IT Support Engineer / Service Desk Analyst

Hiring Organisation
AWD online
Location
Birkenhead, Merseyside, United Kingdom
Employment Type
Full-Time
Salary
£33,227 per annum
Support Engineer/Service Desk Analyst Join a supportive IT service environment where you’ll solve technical issues, keep colleagues productive and secure, manage IT assets and help new services transition smoothly into business-as-usual support. If you’ve also worked in the following roles … also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, Desktop Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Analyst, Infrastructure Support Technician Benefits include a Civil Service Defined Benefit Pension with ...

Service Desk Analyst

Hiring Organisation
Venn Group
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Service Desk Analyst Location: South Yorkshire Contract: Initial 3 Month Contract Working Pattern: Full Time, On Site We are currently supporting an NHS organisation in South Yorkshire with the recruitment of a Service Desk Analyst on an initial 3 month contract. You'll join a busy … team providing frontline support to staff across the organisation, acting as a first point of contact for technical issues and service requests. This role is fully on site and would suit someone with previous NHS or public sector experience who is comfortable working in a fast paced support environment. ...

Service Desk Analyst

Hiring Organisation
Venn Group
Location
Elland, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£12.71 per hour
Service Desk Analyst Contract: Rolling 3 Month Contract Working Pattern: Full Time, On Site We are currently supporting an NHS organisation in Elland with the recruitment of a Service Desk Analyst on an initial 3 month contract. You'll join a busy IT team providing frontline … support to staff across the organisation, acting as a first point of contact for technical issues and service requests. This role is fully on site and would suit someone with good customer service skills, who is comfortable working in a fast paced support environment. Key Responsibilities Provide first ...

Service Desk & Digital Support Analyst

Hiring Organisation
FBI &TMT
Location
Lancashire, North West, United Kingdom
Employment Type
Contract
Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

IT Service Desk Analyst

Hiring Organisation
Heron Foods
Location
Hull, North Humberside, North East, United Kingdom
Employment Type
Permanent
Salary
£26,000
Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull! Are you passionate about providing exceptional technical support in a dynamic retail environment? Heron Foods is looking for a dedicated IT Service Desk Analyst/First Line Support Technician to join our busy team. … from time to time and will be based around a 7-day operation (Mon to Sun - 37.5 hours per week). As the IT Service Desk Analyst you will be responsible for: Serving as the first point of contact for users seeking technical assistance over the phone ...

Service Analyst

Hiring Organisation
TPP (The Phoenix Partnership)
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 per annum
Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care … also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior ...

Service Desk Analyst (1st & 2nd Line IT Support)

Hiring Organisation
Cardinal Newman College
Location
Preston, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£31,324 - £32,199 per annum
Service Desk Analyst (1st & 2nd Line IT Support) We welcome applications for this support post to commence as soon as possible For an outstanding candidate the college will consider a 'golden hello' payment of up to 10% of the annual salary. The Role The main duties and responsibilities … this role include: The Service Desk Analyst provides professional, responsive and customer-focused first and second-line technical support across Cardinal Newman College and Lancaster University School of Mathematics. Working within the Service Desk & End-User Support team, the postholder delivers support both through the IT Service ...

Service Desk & Digital Support Analyst

Hiring Organisation
FBI &TMT
Location
Lancashire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen sel click apply for full job details ...

IT Service Desk Analyst

Hiring Organisation
Heron Foods
Location
Hull, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 26,000 Annual
Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull! Are you passionate about providing exceptional technical support in a dynamic retail environment? Heron Foods is looking for a dedicated IT Service Desk Analyst/First Line Support Technician to join our busy team. ...

IT Service Desk Analyst

Hiring Organisation
Wolviston Management Services
Location
TS25, Greatham, County Durham, United Kingdom
Employment Type
Contract
organisation operating within a global multinational group and recognised as part of a Fortune 500 business, is seeking a highly motivated and enthusiastic IT Service Desk Analyst to join their progressive, values-driven IT Infrastructure team based at their Billingham site. Our client is committed to delivering sustainable … first-line, and where appropriate second-line, technical support across the business. You will be responsible for logging, tracking, and resolving IT incidents and service requests received via telephone, email, and self-service portals. You will also play an active role in on-call support ...

Change, Configuration & Release Analyst - IT Service Delivery

Hiring Organisation
NEC Software Solutions
Location
Hartlepool, County Durham, United Kingdom
Salary
£ 55 K
world.Discover more at www.necsws.comNo Agencies PleaseJob DescriptionWe're looking for an organised and proactive individual to join our Change, Configuration & Release team within IT Service Delivery.This is an excellent opportunity for someone with experience in Service Delivery, IT Operations, IT Support, Service Desk, Project Coordination … similar environment who is looking to develop a career in IT Service Management.Previous Change or Release Management experience is beneficial but not essential. We are looking for someone with strong stakeholder management skills, a keen eye for detail and the ability to coordinate activities across multiple teams.This role ...

IT Service Delivery Analyst

Hiring Organisation
Radius Payment Solutions
Location
Chester, Cheshire, United Kingdom
Salary
£ 70 K
keeping things organised, spotting the details others might miss, and seeing tasks through from start to finish We're looking for an IT Service Delivery Analyst to join our Service Delivery team.Please note that while this role sits within our central IT department … communicate effectively with stakeholders across the business.This could be a great opportunity for someone from an administration, operations, coordination, asset management, compliance or service delivery background who enjoys working in a structured environment and takes real satisfaction from delivering high-quality, accurate work.What you'll be doing...You'll support ...

Senior Consultant - Cyber Security Analyst - Consulting Service Delivery, FS

Location
Newcastle upon Tyne, England, United Kingdom
Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Consultant - Cyber Security Analyst - Consulting Service Delivery, FS Location: Newcastle-Upon-Tyne Other locations: Primary Location Only Date: 17 Aug 2026 Requisition … take your career wherever you want it to go. Join EY and help to build a better working world. Senior Consultant, Cybersecurity – UKFS Consulting Service Delivery The Opportunity Are you ready to make a real impact in financial services? We have an excellent opportunity for an experienced Cybersecurity professional ...

Service Improvement Analyst

Hiring Organisation
Goodlord
Location
Sheffield, South Yorkshire, United Kingdom
Salary
£ 70 K
based in our Sheffield office 2 days per week with the remaining 3 days working remotelyWe are looking for a highly analytical and pragmatic Service Improvement Analyst to drive continuous improvement initiatives across our support function. In this role, you will act as a detective and an architect ...

Service Request Analyst (Fixed Term) Entry Level

Hiring Organisation
Ricoh
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Permanent
your work feels meaningful, you will feel at home at Ricoh. What you will be doing This role will report to the IT Service Requests Manager and will be responsible for providing excellent support to our internal colleagues for Service Requests via phone, e-mail and face … team. Department Duties: Serve as primary contact for customer queries/requests delivering excellent customer service. Initial assessment, approval and resolution of incidents and service requests Take ownership and responsibility of any requests from start through to a successful resolution or escalation to another support team. Maintain and consistently ...

Senior Specialist, Production Services Application Support Analyst

Hiring Organisation
Hackajob Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
hackajob is partnering directly with BNY Mellon to hire for this role. Were seeking a future team member for the role of Senior Specialist, Production Services Application Support Analystto join our team. This role is ...

IT Service Desk Analyst

Hiring Organisation
Connected IT
Location
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Contract
WearelookingfortwoServiceDeskAnalysts fora 3 month contract with an immediatestart. YouwillbejoininganestablishedITservicedeskwhereyouwillbefirstpointofcontactfortechnicalsupport,providing1st/2ndlineresolutionofhardware/softwareandnetworkrelatedissuesaswellasundertakinguseradministrationandaccessrelatedtasks. KeySkillsandExperience PreviousexperienceworkingonanITServiceDeskinanITILenvironment Haveagoodunderstanding/proficiencyinMSofficesuiteapplications,desktopoperatingsystemsandserveradministration ExperienceofAdobeandAntivirussoftware ExperienceofExchange/Activedirectory(i.e.Accountcreations,passwordresets,creationofgroupsetc.) Understandingofnetworkconceptse.g.DNS,DHCP,Email,HTTP,SSLandTCP/IPprotocols Basicnetworkingskillse.g.LAN ...

Senior Specialist, Production Services Application Support Analyst

Hiring Organisation
Hackajob Ltd
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
technical coordination during major incidents, helping drive rapid diagnosis, recovery, stakeholder communication, and root cause remediation. Drive continuous improvement initiatives focused on automation, observability, service reliability, operational efficiency, and reduction of manual processes. Evaluate production risks associated with application releases, infrastructure changes, and platform enhancements to ensure safe ...