51 to 68 of 68 Service Manager Jobs in the North of England

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … Complete two-night shifts per month to assess and optimize workload management during overnight operations. Requirements Experienced in an MSP environment. Proficient in customer service within a technical environment. Minimum of 3 years of experience in a management role, preferably with direct supervision of multiple teams in a Service More ❯

coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department … Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and … Complete two-night shifts per month to assess and optimize workload management during overnight operations. Requirements Experienced in an MSP environment. Proficient in customer service within a technical environment. Minimum of 3 years of experience in a management role, preferably with direct supervision of multiple teams in a Service More ❯

Fast track route to Associate Director Opportunity to liaise with Private Equity and Investment banks on buy/sell side About Our Client This firm is a leading provider of audit, tax, and consulting services to middle market businesses. With More ❯

delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures … of accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance … likely to include objective measures of Customer Satisfaction, delivery quality and financial cost performance. What youll need Youll be a proven practitioner in IT Service Management Youre likely trained in ITIL, at least to Foundation status Youll know that its not all about ITIL Youll be able to show More ❯

our behaviours and always focusing on what matters with a commercial mindset. Leading and motivating the Colleague Services team, developing talent and delivering against service level agreements, legal and regulatory requirements and actively seeking user feedback and continuously improving ways of working to optimise service delivery outcomes and … user experiences. What you'll bring to the role: Significant experience of leading and shaping colleague services (preferably within a People/HR centralised service model), in a fast paced and regulated environment. Experience of designing and delivering efficient digital first user journeys which provide an engaging user experience More ❯

Job Title: Resident Services Manager Reports To: General Manager Working Hours: Monday - Friday 9:00am-5:30pm (with two Saturdays a month, day off provided during the week) Salary: £32,000 Bonus: 10% of salary About us: We're revolutionising the rental industry with a fresh … the heart of our community, ensuring resident wellbeing through engaging programming and exceptional customer service. You'll manage resident experiences, from seamless communication and service delivery to creating and executing community events and initiatives. Your role will also involve managing social media channels, handling administrative tasks, and supporting financial More ❯

3t is currently looking to recruit a 3t Managed Services Manager - Improvements and Onboarding on a permanent contract located in Aberdeen, Montrose or Newcastle, UK. The Company At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and … Gas, Renewables and Public Sector organisations. We deliver impactful solutions to our clients that drive compliance and safety. The Role The 3t MS Manager of Improvements and Onboarding role is responsible for successful deliver of process improvements within the MS operations and onboarding new contracts. The role interacts More ❯

Analytical Services Manager - Permanent Position: Up to £58,200 + Package Embark on a transformative career journey with a Global Chemical Manufacturer, working at their UK HQ near Blackpool, Lancashire. We are seeking a dynamic and experienced Analytical Services Manager to oversee our laboratory operations at … commitment to high quality and efficiency, ensuring our products meet rigorous standards and our processes remain cutting-edge. Key Responsibilities of the Analytical Services Manager: Lead and manage laboratory operations ensuring adherence to ISO9001 standards, focusing on maintaining high-quality processes and results that align with industry best … integration of laboratory data management systems (LIMS), thereby improving the accuracy and accessibility of data across departments. Qualification, Experience & Skills Required for Analytical Services Manager Role Degree Qualified - Chemistry or Biology (or similar related field) Laboratory Management: Proven experience leading & managing high-functioning teams within manufacturing, production or More ❯

committed to delivering high-quality services to their clients across various sectors. Their team in Middlesbrough is currently looking for an experienced Hard Services Manager to join them. The successful candidate will oversee the maintenance and operational activities of hard services, ensuring that all physical assets within the … point of contact for all matters relating to hard services. Maintain effective communication with internal and external stakeholders, including senior management, team members, and service providers. Requirements: A degree in Engineering, Facilities Management, or a related field. Significant experience in hard services management, preferably within a facilities management environment. More ❯

Managed Services Project Manager - Remote Location: Remote working and travel to customer sites when required. Salary: to £60k + Bens Environment: Project Management, Prince2, Agile, Cloud Migrations, Network Infrastructure, Cyber Security, Unified Comms, Salesforce, P&L, Managed Services. Our client, a leading provider of Managed Services Is looking … for an experienced Project Manager to join their busy team. The role can be remote working or Hybrid, taking ownership of delivering a wide range of technology projects including the customer side, risk and financials. You will be working across a multitude of sectors including Government, Critical Infrastructure … mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk More ❯

spanning 25 years. Position STRAT7 Audiences is looking for a Senior Client Services Manager. The focus of the role is to provide the best service to our clients both commercially & operationally for their global data collection needs, ensuring they are serviced with expertise, pro-activity and an endearing attitude. … progression available within STRAT7 Audiences due to your exposure to both operational & commercial sides of the business. The role As a Senior Client Services Manager, you will be responsible for managing a range of clients across the Audiences agency, often globally, responding to briefs for new projects, liaising … survey data on a global scale. We pride ourselves on strong customer relationships, operational excellence and a commitment to data integrity. We compete on service, with a focus on partnerships and relationships with our clients at the heart of everything we do. STRAT7 Audiences working environment is focused on More ❯

Discounts Development Opportunities via our 'Grow with us' initiative, including Apprenticeship opportunities, our Development Programmes, and more! Monthly 'Star of the Month' Awards Long-service Awards, that start after 1 year of service 'Recommend a Friend' Incentive - Be rewarded for referring someone you know! Access to a confidential … they walk into a genuinely memorable experience. You'll deliver this through leading the guest services team whilst on shift, acting as Duty Manager, and creating a unique and special visit for our guests. You'll also create the warm atmosphere that make our guests feel at home More ❯

Discounts Development Opportunities via our 'Grow with us' initiative, including Apprenticeship opportunities, our Development Programmes, and more! Monthly 'Star of the Month' Awards Long-service Awards that start after 1 year of service 'Recommend a Friend' Incentive - Be rewarded for referring someone you know! Access to a confidential … they walk into a genuinely memorable experience. You'll deliver this through leading the guest services team whilst on shift, acting as Duty Manager, and creating a unique and special visit for our guests. You'll also create the warm atmosphere that makes our guests feel at home More ❯

develop new skills. Good communication and organization skills. Teamwork and responsibility. Basic computer skills are desirable. Responsibilities: Support in administrative and operational tasks. Customer service and correspondence management. Organization and archiving of documents. Assistance in projects and various activities. Benefits: Transportation allowance. Meal allowance. Medical assistance. Training and professional More ❯

roles, consistently meeting or exceeding targets. Successful management of accounts with £5m+ annual revenue, growing long-term relationships, and driving measurable client outcomes. Client Service Excellence: Extensive experience in professional services and digital product and technology delivery, working directly with senior stakeholders to deliver value and satisfaction. Growth Mindset More ❯

consistently meeting or exceeding targets. Demonstrated success managing accounts with over £5m annual revenue, growing long-term relationships, and driving measurable client outcomes. Client Service Excellence: Extensive experience in professional services and digital product/technology delivery, working directly with senior stakeholders to deliver value and satisfaction. Growth Mindset More ❯

This is a Full Time/Flexible Working, Permanent vacancy that will close in 19 days at 23:59 BST. The Vacancy TECHNICAL SERVICES MANAGER We are looking for an experienced Technical Services Manager to lead the operations team by delivering excellence and first-class sustainable … please click on the following link here . Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on More ❯

We Are Survivors are looking for an experienced Therapeutic Manager to join our … Community Team and support survivors and their supporters across Greater Manchester. The organisation is committed to the campaign and seeks a new Therapy Services Manager to help achieve this goal. You will help provide key services across Greater Manchester. The Community team comprises therapists, group, and community workers … Manager. The Community Therapy team delivers trauma-informed therapy to survivors and their loved ones. The managers will collaborate with the Community Services Manager and Senior Practitioners to ensure smooth service operation and strong clinical governance. A small caseload will be part of the role. Key More ❯