76 to 95 of 95 Customer Experience Jobs in Oxfordshire

UX, website functionality, and online performance. The role requires close collaboration with internal and external teams, including developers, marketers, and third-party vendors. Extensive experience and strong proficiency in utilising Shopify or other comparable eCommerce platforms is essential to deliver impactful website and email projects that align with the … pages, and other landing pages to support marketing and sales objectives. Performance Optimisation: Manage and optimise D2C/cart functionality, on-site search, and customer account functionality to improve UX and conversion rates. Email Marketing: Support CRM activities, including building, deploying, and maintaining email campaigns and automated/triggered … performance aligns with broader marketing and business strategies. Other Tasks: UX Development: Collaborate on UX research and propose improvements to enhance website usability and customer experience. Development Support: Develop detailed briefs for website functionality enhancements and oversee project delivery by internal and external teams. Data Management: Ensure accurate and More ❯

Senior Backend Engineer (Platform Experience & Data Warehousing teams) 👩🏽‍💻 Location: UK, Ireland, Poland, Lithuania, Spain, Portugal, Finland 🌍 numi are proud to have partnered with a front runner in data integration technology providing fantastic experience for their clients (who are some of the biggest names in the space)! We are … looking for experienced Senior Backend Engineers (PHP) to join either our Platform Experience or Data Warehousing teams. The Platform Experience team focuses on optimizing end-to-end platform journeys and building impactful customer experiences. They are currently developing a data visualization tool (dashboards) and build features primarily … AI integrations for data analytics. You're the Senior Engineer we're looking for if you've got: 5+ years of solid backend development experience, with PHP as a strong skill. A good understanding of application architecture and software design principles. A strong grasp of core PHP fundamentals, OOP More ❯

Amy @ Duval is recruiting! The role: Take ownership of the roadmap for an innovative WiFi/marketing product. You will work collaboratively to research customer needs, surfacing opportunities for new … developments as well as improvements to our existing features. You will take hold of our custom and analytics development backlogs, working closely with our CX and Sales teams to improve ROI. Drive the product roadmap, ensuring engineering teams focus on the highest value work. Conduct continuous discovery through customer … expected value is achieved. Communicate the product vision and roadmap across the business. Who you need to be: You will already have gained strong experience in previous product roles working with UX and agile teams in a commercial environment. You build positive relationships with your stakeholders, displaying high empathy More ❯

a healthcare technology company that puts patients and clinical safety first. The clinical team consists of senior doctors, nurses and advanced physiotherapists who have experience across the NHS and private healthcare in the UK and further afield. We are a supportive team and will help you develop your skills … and experience in the fast-paced world of health technology. With our guidance, you’ll be a key part of the team that ensures patient safety is prioritised across the business. As Head of Clinical Governance you will be placed at the centre of the organisation's strategic agenda … will understand how you produce and develop and use clinical information to ensure that a service is and can demonstrate that it is safe. Experience in all aspects of clinical governance is essential. Understanding of technology risk is preferred. You will provide support to the medical team so that More ❯

aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of? As a key member of our team … Data Governance: Ensure data is consistent, reliable, and stored securely Continuous Improvement : Drive process improvements in analytics, reporting, and stakeholder communication. Key skills required; Experience working in a similar role, preferably in Financial Services sector Excellent SQL skills including writing complex queries, optimising performance and managing large datasets Strong … experience in data visualisation with Tableau or PowerBi and ability to build interactive dashboards So, why would you want to work here? We have a great working environment and we’re an ambitious business. We achieve so much because of our people. Everyone in the business, no matter their More ❯

product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis – it’s about driving business value, improving customer experiences, and helping shape the future of digital banking. Key Responsibilities: Analyse and define requirements to deliver clear business outcomes Create user stories, acceptance … workshops, planning sessions and facilitate cross-functional collaboration Maintain momentum through Agile delivery and evolve processes where needed What We’re Looking For: Proven experience as a Business Analyst in fast-paced environments Strong Agile delivery knowledge and hands-on experience with tools like JIRA Excellent communication, facilitation … and stakeholder engagement skills Ability to think critically, solve complex problems, and challenge constructively Experience working on digital products or within financial services is highly desirable What You’ll Get: Hybrid working model Employee benefits scheme and wellness initiatives Continuous learning and development support Enhanced maternity/paternity pay More ❯

Lead Backend Engineers (Platform Experience & Data Warehousing teams) 👩🏽‍💻 Location: UK, Ireland, Poland, Lithuania, Spain, Portugal, Finland 🌍 numi are proud to have partnered with a front runner in data integration technology providing fantastic experience for their clients (who are some of the biggest names in the space)! We are … looking for experienced Lead Backend Engineers (PHP) to join either Platform Experience or Data Warehousing teams. The Platform Experience team focuses on optimising end-to-end platform journeys and building impactful customer experiences. They are currently developing a data visualisation tool (dashboards) and build features primarily from … PHP's core and best practices. Expertise in connecting systems via APIs and optimizing databases (including data warehousing/lakes). (For Data Warehousing) Experience building robust data pipelines and handling serious data scale. An unwavering commitment to code excellence and thorough testing. A knack for securing systems and More ❯

aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of? We are looking for a proactive and … timelines. Own and manage the end-to-end lifecycle of data products — from scoping and build to delivery and iteration. Key skills required; Solid experience in data analytics, with experience in team leadership, within financial services or a finance function Strong proficiency in SQL and Tableau, with the … ability to build efficient and insightful dashboards. Proven experience in dimensional data modelling and working with structured data environments. Strong interpersonal and communication skills, with experience engaging and influencing senior stakeholders So, why would you want to work here? We have a great working environment and we’re More ❯

recruit a Site Reliability Engineer. The company deliver cutting-edge enterprise software solutions across both cloud and on-premises environments, empowering organisations to enhance customer experiences, maintain regulatory compliance, and proactively fight fraud. The company are trusted by businesses worldwide to drive seamless, intelligent customer interactions. In this … a strong focus on delivering new features while ensuring stability and adherence to service level goals You'll Stand Out If You Have: Practical experience managing large-scale Kubernetes clusters; certifications in Kubernetes are a strong bonus Hands-on familiarity with the Grafana Observability Suite, including tools like Loki … Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or More ❯

to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager … of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the … hour employee assistance programme with Care First - offering financial, emotional and vocational support Annual discretionary profit related pay scheme. What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers More ❯

Collaborate on cross-functional rollouts across Europe, tailoring D365 to regional and regulatory needs. Customize, configure, and optimize D365 to drive business performance and customer experience. Work closely with Microsoft to align on roadmap and future capabilities. Document changes and create audit-ready records; produce regular status reports. Conduct … rigorous testing and support user acceptance for all changes. Required Skills: Deep knowledge of Dynamics 365 Finance & Operations (especially Finance). Experience with international system rollouts and regulatory compliance. Ability to lead, mentor, and support consultants and business users. Familiarity with D365 CE is a plus. Location: United Kingdom More ❯

evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing pre-emptive solutions to enhance customer experience. Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth. You will also … timelines to effectively execute cross-sell, upsell, and expansion strategies. Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals. To excel in this role, you will develop an understanding of our … teams will be essential to engage customers in product value and drive sales. Furthermore, you will collaborate cross-functionally to support teams to address customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance More ❯

evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing pre-emptive solutions to enhance customer experience. Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth. You will also … timelines to effectively execute cross-sell, upsell, and expansion strategies. Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals. To excel in this role, you will develop an understanding of our … teams will be essential to engage customers in product value and drive sales. Furthermore, you will collaborate cross-functionally to support teams to address customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance More ❯

aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of? As a PHP Developer, you will play … strategies (Unit, Integration, function & acceptance testing) Key skills required; Excellent knowledge of software development using PHP and a good understanding of basic design patterns. Experience in creating and delivering complex web applications using Laravel. An understanding of Linux. Our LAMP stack means you will have to be comfortable using … the Linux command line to get things done. Experience with Vue.js and Typescript Experience with AWS is beneficial So, why would you want to work here? We have a great working environment and we’re an ambitious business. We achieve so much because of our people. Everyone in More ❯

and delivering intelligent, Copilot + AI powered solutions across the enterprise. We're looking for someone passionate about automation, AI integration, and user-centric experience someone who understands how to shape Copilot Studio and Power Platform to deliver measurable value inside complex, regulated environments like financial services. Whether you … ll Be Doing: Solution Design: Design and deliver scalable Copilot Studio and Power Platform solutions that automate internal workflows, support regulatory compliance, and enhance customer experience. Conversational Design: Define AI assistant behaviours, natural language flows, and integration points using Microsoft Copilot Studio and Power Virtual Agents. Integration & Orchestration: Work … LLDs, SoWs). Enablement & Best Practice: Champion reusability and maintainability across Copilot implementations, helping the business scale smartly. What We’re Looking For: Strong experience designing or implementing solutions using Microsoft Copilot Studio , Power Virtual Agents , or Power Platform from greenfield, through to POC through to delivery. A solid More ❯

outcomes. Act as a subject matter expert, advising clients on emerging technologies and best practices. Deliver data-driven insights that improve client operations and customer experience. Leadership and Knowledge Sharing: Build and mentor a specialist AI team, fostering a culture of curiosity, innovation, and continuous learning. Provide training and … allocation for AI initiatives with a focus on ROI. Explore and deliver new commercial opportunities through AI-powered services and client packages. Qualifications: Proven experience delivering successful AI and automation projects in a commercial environment. Deep knowledge of AI technologies, machine learning frameworks, and automation tools. Strong leadership and … team management skills, with experience building and guiding high-performing teams. Excellent communication skills, with the ability to translate complex technical concepts into clear business value. A forward-thinking mindset, keeping up to date with trends and driving innovation across the business. Benefits: Salary band for this role is More ❯

and available. It undertakes the operation, enablement, and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences at the lowest cost. Reporting to the Senior Incident Assurance Manager, this role will involve relentlessly managing the delivery of Incident Assurance services … point for jeopardy management where a resolving agency wrest within MBNL. What we are looking for: Technical understanding of Mobile Telecommunications networks and infrastructure. Experience in Telecommunication Operations and/or deployment. Incident management and escalation management experience. Ability to work in a highly pressurised environment. Strong knowledge of … the methodologies, processes and capabilities required to deliver best in class technical and business services. Experience of building deep, effective relationships and an understanding of organisational politics. An ability to use these to socialise and influence stakeholders. Excellent communicator with exceptional organisational skills. Experience of working with, briefing More ❯

Salesforce Architect looking for an exciting opportunity to make a real impact? I'm working with a leading housing association with over 90 years experience who are looking for a Salesforce Technical Architect to work on cutting-edge projects that leverage Salesforce to enhance customer experiences and streamline … to ensure seamless integration and functionality. Provide technical leadership and guidance to junior team members. Continuously improve and optimize applications and systems. Qualifications: Proven experience as a Technical Architect. Strong knowledge of various technology platforms and their capabilities. Excellent problem-solving skills and ability to work in a team. More ❯

global markets, they’ve built a highly scalable platform that blends cutting-edge technology, personalisation, and convenience. Backed by over two decades of industry experience, this brand continues to evolve with a modern tech stack and a data-driven mindset. Now, as they enter a new phase of growth … the journey. The Role: As a Senior Software Engineer, you’ll join a forward-thinking, collaborative team working on impactful projects that enhance user experience, optimise platform performance, and deliver at scale. You’ll work with cloud-native tools, modern JavaScript frameworks, and contribute directly to the evolution of … a high-performing digital product. What You’ll Be Doing: Designing and building robust backend services to support personalisation, fulfilment, and customer experience. Enhancing developer tooling, CI/CD pipelines, and observability across the platform. Supporting internal teams by improving the engineering platform and workflows (including tools like Backstage More ❯

market-leading cloud SaaS solutions? Then you might be the perfect candidate for our Applications business (ERP/HCM/EPM/SCM + CX) as a Applications New business sales executive. We are looking forward to hiring an ambitious self-starter with drive, who wants to increase Oracle's … footprint through consultative selling, being passionate about customer-centric problem solving and by accompanying our customers on their digital journey. Do you love to see customers grow and develop their business? Are you passionate about technology and how digitalization changes the way people and organizations work? Do you have More ❯