1 to 25 of 29 Customer Service Jobs in Oxfordshire

Customer Service Advisor/Customer Support Agent An exciting opportunity for a Customer Service Advisor/Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. … youve also worked in the following roles, wed also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame ...

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer ...

member-centric digital ecosystem, including the redesign, UX evolution and build of the new website, Knowledge Hub and wider digital foundations. Our customer service improvement programme, embedding a truly member-centric approach across processes, communications and service delivery. This role will act as the project manager, connector … agency partners, ensuring clarity on requirements, progress and decision-making. Drive a member-centric culture across the organisation through improved processes, communication flows and service standards. Ensure member-facing content - including regulation updates, rule changes and Knowledge Hub materials - is accurate, up-to-date and easy to navigate. Strengthen ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

support, and keeping the sales engine moving will all be part of your day. Were seeking someone with experience in sales support, administration, or customer service - someone who takes pride in accuracy, thrives in organised systems, and communicates clearly in writing and verbally. Youll be proactive, adaptable … always one step ahead with a problem-solving, customer-focused mindset. Familiarity with CRM tools, quoting systems, sales processes, or product catalogues is a bonus, but the real key is your ability to stay organised, stay calm, and keep the team running at its best. If youre ready ...

talent and then supporting that talent to grow with us. Right now we are looking an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference to our customer base. About … Role About You You will need a passion for customer service excellence, you enjoy interacting with customers, you thrive on solving technical problems and are driven by a desire to learn and enhance your knowledge and capabilities. You communicate well at all levels and through all channels ...

their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop … innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity ...

businesses it supports. Working with organisations across Oxfordshire, Bluespires provides practical, tailored IT solutions delivered without unnecessary jargon, placing strong relationships and excellent customer service at the heart of everything it does. The company is growing and is now looking to invest in the next generation … Desired Qualities, Skills and Knowledge Previous experience in a busy IT support/helpdesk environment. Experience supporting Microsoft Modern Workplace environments and Technologies. Excellent customer service and communication skills, you're someone who can explain technical things clearly and helpfully. Willingness to learn. Accuracy in following instructions, configuring ...

benchmarks and recommendations for improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure upgrades ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a skilled, customer-oriented Support Technician … join our growing team at a leading cloud communications company committed to enhancing customer experiences, who has extensive knowledge of MS Teams Tac and related services, such as Azure, EntraID, and O365, to support a series of projects. In this role, you will be responsible for providing technical support ...

Level 3 Information Communications Technician qualification. Vendor certifications such as CompTIA A+ Core 1 & 2 and ITIL 4 Foundation. Additional BCS Certificate in IT Service Management and Business Processes. 10 days of intensive training (12-hour sessions) delivered online or face-to-face (food and accommodation included, travel … included). Responsibilities: Act as the first point of contact for customer IT and telecoms support requests via phone, email, and ticketing system. Provide clear, friendly, and professional assistance to resolve technical issues. Diagnose and resolve basic technical problems, escalating complex issues when necessary. Maintain accurate records of customer ...

team and support ongoing growth and success. Our client prides themselves on delivering efficient IT solutions to over four hundred sites nationwide, with exceptional customer service and long-term client relationships. As they continue to expand, they are looking for a well-presented, customer-focused, and personable … meet the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to build strong customer relationships Expertise in both remote and on-site support Technical skills should include: Cisco Expertise: Strong knowledge of Cisco routers and switches Networking ...

strong networking expertise to join their growing team. They deliver responsive, high-quality IT solutions to 400+ sites nationwide, and pride themselves on exceptional customer service and long-term client partnerships. This role is ideal for a confident, customer-focused engineer who enjoys variety, ownership, and hands … healthcare & life cover • Employee discounts • Flexible schedule • Profit-sharing after 12 months If you're a skilled engineer who thrives in a fast-paced, customer-driven environment, this is a fantastic opportunity to make a real impact. ...

CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - BREAK/FIX) UK-Based Candidates Only | Contract: ASAP-19th Dec 2025 (extension into Jan '26) | £200 per day Inside IR35| Mileage + Parking Claimable | Field-Based (Multiple Locations Available: Nottingham, Swindon, Birmingham, Oxford) To apply, email: THE OPPORTUNITY We're looking … experienced Field Service Technicians (Level 2) to support a short-term IT project providing break/fix support for HP and Lenovo desktop and laptop devices across multiple UK regions. This role is ideal for candidates with strong hardware troubleshooting and repair experience who enjoy working independently ...

currently distributed across the US (7), Brazil (3) and the UK (2). They are building the next generation of AI Operators, specifically for customer operations and customer service teams. Their tools execute workflows to a human-level of precision in a fraction of the time. ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...

years of financial/bookkeeping experience Qualified Accountant, AAT as a minimum Knowledge of Accounting Software - preferably Xero Exceptional interpersonal/Customer service skills Advanced knowledge of MS Office (Excel, Word) Experience (or willing to learn) of Payroll systems Attention to detail, ability to follow processes and procedures ...

starters. Finance & HR Support: Perform light accounting tasks such as invoicing, PO creation, payment tracking, and basic bookkeeping. Input RMA invoicing via internal service management software. Support payroll and commissions processing with HR and Accounting teams. Ensure accurate documentation flows to central Finance and HR functions. Process & Compliance: Support … work independently with confidence. Comfortable operating within a matrix structure. A proactive, hands-on individual who enjoys a varied workload. Strong communication and customer service skills. Proficient with Microsoft Office; experience with Xero or Salesforce is advantageous. Benefits: Competitive salary range of £40,000 to £45,000, depending ...

very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We now seek ...

Results-driven and goal-oriented, with a proven track record of delivering business-focused outcomes Excellent communication and stakeholder management skills, with a strong customer service mindset expressed through a fluency in English If you are interested in this position, please submit your application documents in English. Diversity ...

occasional travel (You must be base in the UK/Ireland) Employer: Microsoft Gold Partner About the Role We are seeking a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing client. This is an exciting opportunity to work with a Microsoft Gold Partner, delivering innovative solutions … high-impact projects. Key Responsibilities Lead requirements gathering sessions and translate business needs into functional solutions. Configure and implement D365 CE modules (Sales, Customer Service, Marketing). Collaborate with technical teams to ensure successful solution delivery. Provide end-user training and support during deployment and post-go-live. ...

RADIUS, 802.1x. • DHCP, DNS and IPAM and SSL/PKI technologies. • Exposure to cloud networking (integration with, and design of). • Excellent customer service and diagnostic and troubleshooting skills. Ideally, you'll also have: • Systems administration experience within a mixed Windows, Linux physical and virtual environment, including … technical skills, you should be able to foster strong working relationships within the team and be a motivated self-starter with a positive and customer-focused attitude. Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status ...

RADIUS, 802.1x. • DHCP, DNS and IPAM and SSL/PKI technologies. • Exposure to cloud networking (integration with, and design of). • Excellent customer service and diagnostic and troubleshooting skills. Ideally, you'll also have: • Systems administration experience within a mixed Windows, Linux physical and virtual environment, including … technical skills, you should be able to foster strong working relationships within the team and be a motivated self-starter with a positive and customer-focused attitude. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status ...

innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity ...

Collect and securely store legacy devices from users. Maintain accurate records of all devices returned. Ensure compliance with asset management and data security policies. Customer Support Act as the first point of contact for users during deployment. Answer questions related to hardware, software, and data migration. Provide reassurance … Requirements Proven experience in IT support, deployment, or engineering roles. Strong knowledge of hardware setup, software installation, and data transfer processes. Excellent communication and customer service skills. Ability to work independently and manage multiple deployments in a day. Familiarity with asset management and IT security practices. ...