5 of 5 Customer Engagement Jobs in Scotland

Head of Sales – Customer Growth Glasgow (Hybrid 50:50) Up to £120,000 base (£150,000 OTE) About the Company Our client is a leading provider of IoT connectivity solutions, empowering businesses worldwide to effortlessly connect and manage their devices. Their mission is to simplify IoT deployment and drive … innovation across industries. Role Overview We are seeking a commercially driven Sales Manager to lead and develop a team of Customer Success Managers responsible for managing and growing the existing customer base. This role is focused on driving revenue expansion, ensuring high levels of customer retention ...

Duration - 6 months The main purpose of this role is to contact B2B customers (business customers). Key Day-to-Day Responsibilities Customer Outreach: Proactively contact business customers to explain the need for the equipment replacement. Contact will be primarily via telephone or email. Customer Engagement: You may need to contact customers several times to encourage them to interact and agree to the replacement. Handover/Scheduling: Once the customer agrees to the replacement, you will pass the details to someone else who will schedule the service. Customer Experience: Maintain a customer ...

Support and manage cloud-based VoIP systems. Documentation: Maintain accurate and detailed technical documentation for systems and processes. Skills & Experience Required Excellent interpersonal and customer engagement skills, with the ability to communicate technical concepts clearly Advanced troubleshooting expertise across Windows 10/11 and macOS platforms In-depth ...

software tooling and developer kits (SDKs) used both internally and externally. Working closely with Product, Engineering and Services teams, you will translate strategy and customer needs into clear technical requirements, balancing near-term delivery with long-term product evolution. You'll play a key role in enabling engineering velocity … managing technical trade-offs, and building scalable, secure software foundations. Key responsibilities Own technical product areas from discovery through to delivery Translate customer and business needs into robust technical requirements and user stories Shape product roadmaps, prioritise backlogs, and manage architectural dependencies Act as the bridge between engineering, commercial ...

focus, creating high-impact solutions in niche, high-value markets. As Product Manager, you will operate at the intersection of engineering, commercial strategy, and customer engagement. You will lead structured discovery sessions with customers and partners, extract meaningful insight from complex inputs, and translate real-world challenges into clear … shape roadmap, positioning, and go-to-market strategy. The Role: Own and evolve a portfolio of high-value, low-volume technology products Lead customer discovery and translate insight into validated product strategy Drive cross-functional delivery from concept through launch Communicate clear decisions and rationale to technical and commercial ...