what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
responsibility for providing technical support, system analysis and administration, and championing system best practice for the firm's financial systems which include Elite 3E, Intapp Time and Emburse expense management solutions. The firm has recently implemented a new Practice Management System after a multi-year programme and the role is instrumental in maximizing return on that investment. Responsibilities … variety of testing activity to ensure quality control. Liaising with software vendor and managing escalation of issues and working with them where required. Effective and timely status reports to line management. Assist with process documentation and instructions to ensure compliance and best practice. Required experience, skills and attributes 4+ years' experience working within a Finance, IT or professional services … experience and knowledge. Highly collaborative and able to work with teams and users across offices. Excellent communication skills; Meticulous attention to detail. Strong analytical skills. Excellent organisational and project management skills. Demonstrate 'can do' attitude to problem solving. Aptitude for absorbing information quickly. Willingness to develop new skills in wide range of technology. Good understanding of Microsoft Office suite. More ❯
role. - Proven expertise in ICT infrastructure support, including cloud, security, telephony, WAN/LAN, and remote access. - Strong understanding of ICT automation tools and network security. - Experience with identity management systems (e.g. Active Directory, Azure AD, Radius).Essential Personal Qualities:- Ability to lead engineering teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving More ❯
role. - Proven expertise in ICT infrastructure support, including cloud, security, telephony, WAN/LAN, and remote access. - Strong understanding of ICT automation tools and network security. - Experience with identity management systems (e.g. Active Directory, Azure AD, Radius).Essential Personal Qualities:- Ability to lead engineering teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving More ❯
role. - Proven expertise in ICT infrastructure support, including cloud, security, telephony, WAN/LAN, and remote access. - Strong understanding of ICT automation tools and network security. - Experience with identity management systems (e.g. Active Directory, Azure AD, Radius).Essential Personal Qualities:- Ability to lead engineering teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving More ❯
role. - Proven expertise in ICT infrastructure support, including cloud, security, telephony, WAN/LAN, and remote access. - Strong understanding of ICT automation tools and network security. - Experience with identity management systems (e.g. Active Directory, Azure AD, Radius).Essential Personal Qualities:- Ability to lead engineering teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving More ❯
the workload and communicate well with colleagues on agreed deadlines. Resolve tickets that are escalated to onsite support and reduce tickets to the service desk through proactive support and management of systems in assigned offices. Actively contribute to problem management and knowledge transfer Work closely with the Service Desk to feedback on support calls and ongoing issues and … resolution within the Service Level Agreement. Liaise with and update users on the progress and resolution of their issues. Proactively identify repetitive work and report this back to the line manager with possible solutions for automation or improved efficiencies. Qualifications: A clear, concise and friendly people manner is essential as you will be in person 1st line support. … initiative. Experience in service desk or IT support role. Good knowledge of Windows operating systems. Full driving licence. Experience with Team Viewer, SCCM, Active Directory, Asure or ITSM Ticket Management Tools would be advantageous. Why Tetra Tech: Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in 550 locations around the world. More ❯
then implement those improvements across an EU-wide function. Youll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. Youll work shift patterns, which may include some weekends and nights. As you … to hear from you. Experience working in a multi-contractor and multi-site working environment Understanding of PLC based controls systems and statutory compliance requirements Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks A degree preferably in a technical discipline or operations More ❯
day-to-day support for staff and volunteers using SharePoint, Microsoft Teams, and Office 365, including troubleshooting common issues and escalating more complex problems to our ICT contractor and line manager as required. Support the administration and basic configuration of the Trust’s digital systems, ensuring user accounts and permissions/access rights are kept up-to-date and … in line with current best practice for cyber security and wider digital infrastructure. Assist in monitoring and maintaining the Trust’s ICT equipment, network, and server infrastructure, reporting faults and liaising with our ICT contractor for resolution. Support our ICT contractor with the external helpdesk to ensure IT problems are logged, tracked, and resolved promptly, maintaining good communication with More ❯
About Ember We're building the future of public transport - convenient, affordable, connected and zero-emission. Our goal is to make it easier and more enjoyable to get from A to B with Ember than it is with your own More ❯
