Heywood, Greater Manchester, North West, United Kingdom
Ernest Gordon Recruitment
IT Support (LineManagement) Manchester £30,000 to £40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an IT Support or similar, looking to take on a leadership role in linemanagement and lead a team of IT engineers and projects, looking to progress … this role, you would be responsible for managing projects across the companies centers located around Manchester, mentoring and training junior and senior members of staff and would be responsible linemanagement duties and the whole project process. The ideal IT Lead would have come from a similar background in IT, with leadership and problem solving skills in this … field or similar, looking to take on more responsibility and progress their career. The Role : Linemanagement duties Mentoring junior and senior members of staff Leading a team of IT engineers Managing your own projects, solving problems and working independently Progression to Head of IT Support The Person : IT support experience at 3rd Line Level or similar More ❯
and managing customer queries. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role … has linemanagement responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to … service delivery. What you’ll do People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant More ❯
and managing customer queries. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours. This role … has linemanagement responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to … service delivery. What you'll do People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting issues to the relevant More ❯
and managing customer queries. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role … has linemanagement responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their comfort zone. They will constantly look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to … service delivery. Service Centre Team Lead - What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets are logged accurately and call queues are managed effectively Point of escalation for customers and expediting More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
focused. Required to have a previous technical background (SDLC - will have been a software engineer/developer earlier in their career) . Delivery focused and Team Leading/People Management required, £ 70000 - 75000 + benefits. Remote role with one day a month in the office. Excellent and varied Engineering Manager role involving software project delivery, linemanagement, scrum mastery and more. To be considered you will have come from a development background but will not be hands on anymore. People/linemanagement is critical (you will be managing a team of 6-9) as are strong software delivery skills. This great role is for a technology company at the forefront of their industry. … team and enable them to focus on the development of software to external clients. A skilled Scrum Master, you will be software delivery focused and will have people/linemanagement experience. Key Tasks Include - Remove external impediments for the team allowing them to focus on delivery. Responsible for the delivery of software within your team. Work with More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
Software Engineering Manager, Software Delivery, scrum and strong people management required. £ 70000 - 75000 + benefits. Remote role with one day a month in the office. Candidates are required to have experience working on finance related projects, data projects or have knowledge of the energy sector. Excellent and varied Engineering Manager role involving software project delivery, linemanagement, scrum mastery and more. To be considered you will have come from a development background but will not be hands on anymore. People/linemanagement is critical (you will be managing a team of 6-9) as are strong software delivery skills. This great role is for a technology company at the forefront of their industry. … team and enable them to focus on the development of software to external clients. A skilled Scrum Master, you will be software delivery focused and will have people/linemanagement experience. Key Tasks Include - Remove external impediments for the team allowing them to focus on delivery. Responsible for the delivery of software within your team. Work with More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Total IT
at global scale. We operate a 24/7 Service Desk to support the mission-critical needs of our clients. Our niche is clear: Property Sector Clients delivering technology management for skyscrapers, landmark buildings, and large estates. Smart Systems Integration acting as a Master Systems Integrator, we design, deploy, and manage smart building technology at vast scale, ensuring systems … interconnect seamlessly for both properties and global clients with disparate systems. The Role We are formalising our Project Management practices by creating a dedicated Project Management Office (PMO). The PMO function is being designed and rolled out now, and will require ongoing build, nurture, and refinement to deliver brilliant customer experiences through consistently well-managed projects. The … Project Management Officer role is a step-up into leadership ideal for an ambitious Project Coordinator or Junior Project Manager who is ready to take ownership of people, processes, and project quality. You will: Act as the guardian of process, ensuring the PMO team works to consistent standards Oversee a team of 6, taking on day-to-day lineMore ❯
and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours The successful … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets … escalation for customers and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. More ❯
and managing customer queries. As a Service Centre Shift Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with the agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours The successful … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives Ensuring tickets … escalation for customers and expediting issues to the relevant teams Take ownership of major incidents out of hours and engage stakeholders through to resolution Meet SLAs and KPIs in line with contractual requirements and ensure the effective communication to stakeholders where targets are at risk of not being met. Support root cause of failures and conduct reviews where applicable. More ❯
a cross-functional engineering team focused on building scalable, secure, and intelligent solutions to detect and prevent fraud and money laundering across our global platforms. This role includes direct linemanagement of the Anti-Fraud Engineering team (currently five), with responsibility for their development, performance, and wellbeing. As the team matures, you will help shape the team's … teams. Drive continuous improvement in team processes, tooling, and development workflows. Coach and support engineers in their technical growth, fostering a culture of learning and continuous improvement. Provide thoughtful linemanagement for the engineering team, including goal setting, career development, performance feedback, and day-to-day support-tailored to individual strengths and aspirations. Champion a team culture rooted … ownership and grow. Preferred Qualifications Proven experience as a Technical Lead or Senior Engineer in designing and delivering complex, high-impact systems within a cross-functional environment. Experience in linemanagement or team leadership, with a track record of developing and supporting engineers. Strong proficiency in: AWS (Lambda, Glue, ECS, S3, etc.). Python and PySpark (data pipelines More ❯
software, electronics, FPGA, cloud, and system-level functionality. This is a hands-on role that combines technical delivery and software development with people leadership. The successful candidate will provide linemanagement for their team, support project planning and resourcing, contribute directly to engineering work, and help develop and maintain best practices across the group. Responsibilities of the role … will include: Providing linemanagement and mentoring for a small group of engineers, including career development, performance reviews, and resource planning. Contributing directly to embedded software projects and acting as a technical lead within multi-disciplinary teams. Helping to shape software process, and the technology roadmap. The Person We are looking for a well-rounded engineer who has … AI and ML, user interfaces, and working effectively at the boundary between software and electronics (though this is not an electronics design role). At least some experience of linemanagement or team leadership, for example having led small project teams or conducted appraisals and now looking to take the next step in responsibility. Strong written and verbal More ❯
Admiral is on an exciting journey to mature its Data Management across the business, so we are looking for a Data Governance Business Partner to support the implementation of Data Management Activities. You will play a critical role in delivering Data Governance capabilities, working within our focussed Data Governance Team, with support from Data Governance Specialists and the … Data Governance Manager. The Data Governance team sits within the Data Enablement Services Department in Admiral. Data Enablement Services Department comprises key teams, including Data Governance, Metadata Management, Data Quality Management, Customer Master (MDM), and Records Management. Data Enablement Services work closely together to achieve a common goal of improving Admirals Data Maturity. This is an exciting time … governance requirements. You will drive data enablement and increase data literacy across the business, seeking to reduce data risk where possible. Main Duties Support the implementation of the Data Management Strategy that enables the achievement of overall business ambitions and outcomes. Support the implementation of the Accountability Framework including the maturity of Business Data Domains and accountability roles. Work More ❯
an enthusiastic, confident and efficient Legal Services Manager join our Legal Services Department. This role provides comprehensive support to the Head of Legal Services in the day to day management of all Legal aspects within the organisation. The role involves working closely with staff within the Trust, and also with external organisations such as Solicitors, Coroner's office staff … are undertaken thoroughly is an important aspect of the role. Working within agreed timeframes crucial for this role. Assisting the Head of Legal Services in the provision of the management of reports regarding issues arising from claims is also part of the role. If you think that you are a good match to the description above please complete the … Legal Services Department. To be responsible for managing a caseload of inquests, police requests, Employer's Liability and Public Liability claims and clinical negligence claims. To lead on claims management within the Legal Services portfolio. To provide specialist advice and guidance on all aspects of the inquest process, claims and Healthcare law. This will be based on knowledge and More ❯
You will be the key interface between Valtech's Managed Services organisation and client stakeholders. Your focus will be ensuring the stability and performance of live services through effective management of incidents, problems, and service improvements. Alongside day-to-day support and ITIL-aligned processes, you will also play a central role in managing ongoing Agile enhancement workstreams, overseeing … releases. You will ensure these are implemented in a controlled and predictable way that balances client strategic objectives with operational stability. You'll work closely with 1st and 2nd line engineering teams, delivery squads, feature engineers, and client Product Owners and Technical Leads to manage both unplanned service issues and planned enhancement activities. This includes ensuring incidents are logged … regular service and utilisation reporting, and deliver insights into trends, risks, and improvement opportunities. Acting as a trusted point of contact, you will balance operational excellence with strong relationship management, ensuring a seamless experience that gives the client confidence in Valtech as a long-term partner. Role responsibilities Accountable for managing incidents, problems, queries and changes across client services. More ❯
processes. As a Change & Platform Data Manager, you will be reporting to the PMO director and significantly drive the entire business in the exciting world of continuous improvement & data management through change and adoption. The role will flex between executor, manager and leader, performing change & data management duties on higher complexity requests (approx. 35%), linemanagement … delivering change through to production implementation & system update. You will share ongoing communication of prioritisation decisions and progress tracking to support effective cost control through phase in phase out management, and on time alignment with active new product introduction programmes. The Person: We are seeking a candidate who can provide optimum levels of leadership and encouragement, training, and support … also expected to encourage others to communicate effectively and efficiently at a level that is understood by all; thus, developing a culture of participation and involvement. Main Responsibilities: Change management Owner of the change management process for CI and NPI, with responsibility to identify & implement continuous efficiency improvements across people, process & tools - recognising the differing needs of each More ❯
processes. As a Change & Platform Data Manager, you will be reporting to the PMO director and significantly drive the entire business in the exciting world of continuous improvement & data management through change and adoption. The role will flex between executor, manager and leader, performing change & data management duties on higher complexity requests (approx. 35%), linemanagement … delivering change through to production implementation & system update. You will share ongoing communication of prioritisation decisions and progress tracking to support effective cost control through phase in phase out management, and on time alignment with active new product introduction programmes. The Person: We are seeking a candidate who can provide optimum levels of leadership and encouragement, training, and support … also expected to encourage others to communicate effectively and efficiently at a level that is understood by all; thus, developing a culture of participation and involvement. Main Responsibilities: Change management Owner of the change management process for CI and NPI, with responsibility to identify & implement continuous efficiency improvements across people, process & tools - recognising the differing needs of each More ❯
processes. As a Change & Platform Data Manager, you will be reporting to the PMO director and significantly drive the entire business in the exciting world of continuous improvement & data management through change and adoption. The role will flex between executor, manager and leader, performing change & data management duties on higher complexity requests (approx. 35%), linemanagement … delivering change through to production implementation & system update. You will share ongoing communication of prioritisation decisions and progress tracking to support effective cost control through phase in phase out management, and on time alignment with active new product introduction programmes. The Person: We are seeking a candidate who can provide optimum levels of leadership and encouragement, training, and support … also expected to encourage others to communicate effectively and efficiently at a level that is understood by all; thus, developing a culture of participation and involvement. Main Responsibilities: Change management Owner of the change management process for CI and NPI, with responsibility to identify & implement continuous efficiency improvements across people, process & tools - recognising the differing needs of each More ❯
Services Manager Reporting directly to our VP of Professional Services, the Project Services Manager plays a pivotal role in balancing hands-on project delivery with leadership of our Project Management team. You will be managing your own projects and providing linemanagement, guidance, and escalation support for the wider PM function. As a key partner to the … strategic initiatives such as process improvement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery expertise, people leadership, and operational oversight. What you’ll be doing Project Delivery & Oversight Lead the delivery of your own projects, ensuring they are delivered on … are balanced across the team. Monitor capacity, utilisation, and upcoming demand, flagging potential bottlenecks early. Contribute to portfolio-level reporting, including project status, budgets, and resourcing. Team Leadership & Development Line manage the Project Management team, acting as the first point of escalation for project issues. Mentor, coach, and develop PMs to improve their delivery skills and stakeholder management. More ❯
Responsibilities Client Onboarding: Collaborate with internal and external stakeholders to offer an amazing onboarding experience for new clients, being a reliable first point of contact during the process. Customer Management: Build trust with clients and develop strong relationships with people at all levels of an organisation. Provide existing customers with a voice, support, guidance and knowledge to use Enroly … customers' structures, operations, and pain points to strategically identify and execute upsell and cross-sell opportunities. Consistently drive timely renewals and achieve or exceed revenue and growth targets. CRM Management: Use of CRM to monitor client platform usage and Services performance with a proactive approach to client engagement. Maintain accurate and up-to-date records in our CRM system … timely fashion. Client Feedback: Play a pivotal role in collecting and interpreting client feedback. Collaborate closely with the Solutions and Product teams to refine offerings and address client needs. LineManagement: Opportunities for potential linemanagement including offshore support team. About you You like working in a fast-moving environment using the latest technologies to build More ❯
role is to help co-ordinate the embedded software development team and contribute to the development activities. The Embedded Software Team Lead position is a split role with both Management and Engineering duties. It is expected that you maintain your engineering skills as they are an important part of the profile and are key to being an effective technical … in one or more areas and will be able to actively contribute to the code base. In the early stages of a project, you will collaborate with the Project Management and Engineering Management teams to distil technical specifications into detailed software tasks. During the development phase, you will manage the team, promoting a collaborative work culture and ensuring … that requirements are met throughout the development lifecycle. You will report with status updates to management and project leadership teams, using tools such as Jira and Confluence. A major part of the job requires the ability to multi-task and switch from engineering problem solving to a macroscopic view of the complete system and the projects timelines. You will More ❯
Stoke Gifford, Gloucestershire, United Kingdom Hybrid / WFH Options
Morson Talent
Morson Talent are currently recruiting for a Contract Management Specialist to work on the behalf of one of our prestigious Defence clients based in Bristol. This is a contract for 6 months with possibility of extension. An exciting opportunity has become available to join our client as a Commercial Manager in the Digital business unit, focusing predominantly on a … pan-defence IS transformation contract. The role is full-time based in Bristol, with hybrid working available. This is a non-linemanagement role within the client s Digital Commercial Team, reporting to the Digital Head of Commercial. The Digital business unit is one of 3 business units in the client, and the digital commercial team supports a … UK MOD, with ongoing growth activities and long-term contracted programmes. The business growth comprises of a mix of on-contract change and new business bids and proposals, in line with company growth strategy. Across this portfolio, you ll find energetic and motivated integrated teams working together to deliver for our customer, and the Commercial function delivers value-adding More ❯
Bristol, Stoke Gifford, Gloucestershire, United Kingdom Hybrid / WFH Options
Morson Talent
Morson Talent are currently recruiting for a Contract Management Specialist to work on the behalf of one of our prestigious Defence clients based in Bristol. This is a contract for 6 months with possibility of extension. An exciting opportunity has become available to join our client as a Commercial Manager in the Digital business unit, focusing predominantly on a … pan-defence IS transformation contract. The role is full-time based in Bristol, with hybrid working available. This is a non-linemanagement role within the client’s Digital Commercial Team, reporting to the Digital Head of Commercial. The Digital business unit is one of 3 business units in the client, and the digital commercial team supports a … UK MOD, with ongoing growth activities and long-term contracted programmes. The business growth comprises of a mix of on-contract change and new business bids and proposals, in line with company growth strategy. Across this portfolio, you’ll find energetic and motivated integrated teams working together to deliver for our customer, and the Commercial function delivers value-adding More ❯
of everything we do, and we can’t wait to get started on what’s next. SUMMARY As a Delivery Lead at WongDoody, you will be responsible for the management of complex, end-to-end, full life-cycle client projects, from inception and requirements definition through to delivery. Contributing to WongDoody's values, you will be excited about being … Deliver projects across multiple platforms via third parties. Ensure all projects adhere to the Life of a Deal (L.O.A.D.) processes. Effectively resource your project to completion. Budget and financial management: Work with leads to accurately compile an estimate for an agreed scope of work. Structure an estimate according to the most appropriate model (e.g. fixed price, capped time and … of all documentation and deliverables within the project. Ensure compliance levels of 95% or above for timesheets and author status reports for the project on time each week. Stakeholder management: Able to successfully manage multiple suppliers, partners and client/s to ensure the best outcome for both clients and WongDoody. Keep stakeholders informed of project progress at all More ❯
of everything we do, and we can’t wait to get started on what’s next. SUMMARY As a Delivery Lead at WongDoody, you will be responsible for the management of complex, end-to-end, full life-cycle client projects, from inception and requirements definition through to delivery. Contributing to WongDoody's values, you will be excited about being … Deliver projects across multiple platforms via third parties. Ensure all projects adhere to the Life of a Deal (L.O.A.D.) processes. Effectively resource your project to completion. Budget and financial management: Work with leads to accurately compile an estimate for an agreed scope of work. Structure an estimate according to the most appropriate model (e.g. fixed price, capped time and … of all documentation and deliverables within the project. Ensure compliance levels of 95% or above for timesheets and author status reports for the project on time each week. Stakeholder management: Able to successfully manage multiple suppliers, partners and client/s to ensure the best outcome for both clients and WongDoody. Keep stakeholders informed of project progress at all More ❯
of everything we do, and we can’t wait to get started on what’s next. SUMMARY As a Delivery Lead at WongDoody, you will be responsible for the management of complex, end-to-end, full life-cycle client projects, from inception and requirements definition through to delivery. Contributing to WongDoody's values, you will be excited about being … Deliver projects across multiple platforms via third parties. Ensure all projects adhere to the Life of a Deal (L.O.A.D.) processes. Effectively resource your project to completion. Budget and financial management: Work with leads to accurately compile an estimate for an agreed scope of work. Structure an estimate according to the most appropriate model (e.g. fixed price, capped time and … of all documentation and deliverables within the project. Ensure compliance levels of 95% or above for timesheets and author status reports for the project on time each week. Stakeholder management: Able to successfully manage multiple suppliers, partners and client/s to ensure the best outcome for both clients and WongDoody. Keep stakeholders informed of project progress at all More ❯