Customer Service Jobs in Somerset

26 to 50 of 75 Customer Service Jobs in Somerset

Specialist IT Support Engineer

Bath, Somerset, South West, United Kingdom
University of Bath
Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment, software … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of … an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and guidance on specialist more »
Employment Type: Permanent
Salary: £29,605
Posted:

2nd/3rd Line Engineer Bath

Bath, Somerset, South West, United Kingdom
Hybrid / WFH Options
Penelope
you work from the office 3 days per week. From May 2024 we have car parking spaces available on site. You will join our service desk, which means youd spend some of the working day helping users remotely, over the phone and from time to time in person at … to learn to join our team in supporting our charitable and social enterprise clients across the UK. Essential requirements At least 5-6 years service IT support and help desk management experience Excellent problem solving skills with a proactive attitude Excellent interpersonal & customer service skills Excellent organisational more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Field Service Engineer

Bath, Somerset, South West, United Kingdom
Interaction - Leeds
Field Service Engineer Perm, £40k-£45 pa DOE, Day Shift, Mon-Fri, 25 days holiday + B.H SOUTH WEST ENGLAND I am looking for an experienced Mechanical/Electrical Service Engineer to work for a Chesterfield based company, who due to expansion are looking for Engineers to work … Key skills required for the role include: - Good Electrical experience as the role is multi-skilled -Ideally have a minimum of 5 years Field Service experience -Happy to work outdoors in all weather conditions -Be ready for occasional early starts and late finishes to meet commitments -Able to stay … away from home overnight on some occasions -Attend quarterly meetings at the head office in Derbyshire -Possess good communication and customer service skills What will be provided: -Fully equipped company van which can be taken home -Fuel Card -Company Uniform and PPE -All tools and equipment needed to more »
Employment Type: Permanent
Salary: £40,000
Posted:

Technical Application Support Engineer

EC2N, Broad Street, Greater London, United Kingdom
James Joseph Associates
for what you do On boarding of new services for new and existing clients Updating system configuration across environments Continuous improvements of the production service and team effectiveness Participating in Client Service and Technology meetings Handle production incidents and problem management activities related to the incidents TECH STACK … to work as part of a team and communicate effectively, especially during incidents Strong communication skills, including the ability to liaise with developers, client service, technical contacts at clients and to provide telephone & e-mail support to end users DESIRABLE SKILLS (Not essential): Knowledge of encryption protocols and browser … security PGP Customer Service or Client Interaction Development experience Knowledge of file transfer protocols (i.e. FTP/SFTP) Experience with networking and firewalls Technical Application Support Engineer more »
Employment Type: Permanent
Salary: £30000 - £35000/annum 10-20% Bonus + Pension + Benefits
Posted:

Administrator - Summer Temp

Perry Street, England, United Kingdom
Huntress - Maidstone
Administrator Our client, an exporter in large vehicles is currently seeking a customer service administrator to join their team as a summer temp. Location - Gravesend Salary - £25,000 - £26,000 Key Responsibilities Receive customer calls into the business Manage customer product queries and issues through to … successful conclusion Deal with customer complaints through to successful conclusion, escalating when necessary Using various online tools to respond to customer queriesPersonal Skills Communication - written and verbal Attention to detail Ability to work to targets and deadlines Ability to make decisions and use own initiative Computer and IT more »
Posted:

Project Administrator

Axbridge, Somerset, South West, United Kingdom
Ernest Gordon Recruitment
with good Excel skills, seeking a progressive role with a rapidly growing, agile and innovative manufacturer of water treatment systems, which provides a holistic service to its reputable clients in F&B, Industrial, Pharmaceutical and Aerospace, where you will be provided with strong training to ensure you become highly … development and delivery of specialist solutions. Within the role you will liaise closely with various departments, acting as a crucial link between Sales, Operations, Service and Suppliers. The role: Providing administrative support to the Projects team Obtain quotations for materials and supplies, ensuring excellent quality Ensure pricing matches schedules … work packs The person: Strong admin experience, with good excel skills Ideally from an Engineering or technical background Reference Number: BBBH13510 Keywords: Project Administrator, Service Administrator, Parts, Admin, Customer Service, Excel, Chemical Engineering, Mechanical Engineering, Water Treatment, Manufacturing, F&B, Plant Equipment, Piping, P&ID, Process Instruments more »
Employment Type: Permanent
Salary: £30,000
Posted:

Data and Systems Administration Apprentice - Children’s Service – IT Team (S2412)

Number One Riverside, Smith Street, Rochdale, Greater Manchester, England
Rochdale Metropolitan Borough Council
the Dept of Education statutory census returns including other admin tasks. Role To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: Processing data from different systems and sources Inputting data onto computer systems Using … General office administration duties Servicing meetings and greeting visitors Assisting in organising and servicing events Using e-mail to distribute global messages Dealing with customer requirements in a courteous and professional manner, taking advice from the Line Manager when appropriate Support out of hours events with team members Attending … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications 5 GCSES's including Maths & English GCSE or equivalent, grade 4 and above (Essential more »
Employment Type: Advanced Apprenticeship
Salary: £12,347.00
Posted:

2nd Line Service Desk Engineer

Whitchurch, Bath and North East Somerset, Somerset, United Kingdom
Moon Executive Search
Opportunity for an experienced 2nd Line Service Desk Engineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. Must have strong customer service … setting. Essential working experience within full Microsoft Stack, Routers, Firewalls, Basic Builds etc. Driving Licence desirable - once established you may be required to do customer site visits. This is a fantastic opportunity for someone who is looking to progress their career within IT, progression opportunity within an established, successful more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:

Client Support

Bath, England, United Kingdom
Search
Role purpose: To provide administration support to the Planner and Technical Support team. To promote the Company in a good light. Remain customer service focused at all times and always ensure empathy with our customer's needs. To have a thorough understanding of the sales process, client more »
Posted:

Network Field Engineer

Clevedon, Somerset, South West, United Kingdom
Hunter Selection
Network Field Engineer to work in a technically hands on environment in Clevedon. The role will be working either in office or travelling to customer locations. The successful network field engineer will set up new networks and telephony environments to a range of clients whilst offering support and improvement … either solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. The successful Network Field Engineer will have … Experience in installing and configuring Switches, routers & access points. Telephony experience Diagnosing and resolving telecoms and network problems Experience in supporting customers remotely. Excellent customer service skills Helping to offer innovate solutions to customer problems. Experience with Wi-Fi and Network equipment. Suitable candidates should apply immediately more »
Employment Type: Permanent
Salary: £30,000
Posted:

QA Administrator Apprentice

STATION ROAD, CREWKERNE, SOMERSET, England
IQD FREQUENCY PRODUCTS LTD
opportunities to be involved with other aspects of the business and cross-functional team projects are a regular occurrence. Role Ensuring ‘Best in Class’ customer service is provided to all internal and external customers. Supporting the QA department in the effective and timely resolution of customer complaints … and returns. Dealing directly with customer enquiries relating to outstanding investigations and product compliance. Processing the non-conformance reports and functioning the disposition of parts promptly. Liaising with suppliers on outstanding investigations and other quality-related requests. Liaising internally with relevant personnel, as appropriate. Generating and coordinating the completion more »
Employment Type: Advanced Apprenticeship
Salary: Competitive salary
Posted:

Digital and Technology Solutions Specialist - Level 7 Apprenticeship (Net Zero Research)

3 Queen Victoria Street, London, England
BLOOMBERG LP
Closing Date Saturday, 15th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Qualifications Bachelor's degree in a numerate subject (minimum … a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. We are a truly global business with a truly diverse workforce. We pride ourselves on being open more »
Employment Type: Degree Apprenticeship
Salary: Competitive salary
Posted:

Administrator

Taunton, United Kingdom
Alliance Medical Ltd
skills. A flexible, organized and enthusiastic attitude is essential. About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered … Experience As a successful applicant you must be able to demonstrate: experience using Microsoft office skills of organising filing systems and computer files good customer service skills excellent communication skills, as you will be both patient facing and using the telephone. IT literacy excellent organisational skills the ability … Do you currently possess the Right to Work in the UK without the requirement of visa sponsorship? Desirable Previous Administration experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Employment Type: Permanent
Salary: £24960.00 a year
Posted:

Cyber Security Engineer

Somerset, England, United Kingdom
Capula
Control Systems (ICS) used within the nation’s critical infrastructure cyber-landscape. Assess the robustness of cybersecurity architectures, technologies, and procedures being implemented within customer facilities. Design comprehensive technical solutions that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and …/800-82, ISO 27001, IEC 62433, HSE OG-86, NIS-D etc. Experience and good understanding of Capula’s capability, markets and service offering. Able to demonstrate stakeholder management and the ability to develop effective relationships at all levels. Build and maintaining strong relationships with internal and external … customers and key business stakeholders. A drive for outstanding customer service and high performance culture. The ability to gain and maintain SC clearance. Desirable Requirements: Comfortable at operating in an engineering and non-engineering environment, meeting specific accountabilities. Experience with the design and delivery of Operational Technology Target more »
Posted:

IT Support Apprenticeship (VAC-01310)

Bridge Street, England
Intequal - Port Solent
across the whole school estate. Role Eduthing are a forward thinking, proactive and flexible company, that prides itself on providing the highest level of customer satisfaction. Supporting schools, academies, and multi-academy trusts in the primary, secondary, and independent sectors. They are confident that their services can transform IT … schools, and their growing reputation and customer base are a testament to this. Roles and responsibilities; Service desk support- diagnosis of IT issues and supporting users remotely using remote connection tools. Installation of new software and hardware Maintain and fix other computing equipment Assist in system upgrades and … system maintenance Assisted site visits to schools alongside field technicians, to support with issue resolutions Liaise with third party suppliers such as Internet Service Providers and vendors Support with technology asset management Support Technician Duties: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers more »
Employment Type: Advanced Apprenticeship
Salary: £12,480.00 to £22,308.00
Posted:

Kia Genius Apprenticeship - Guildford

25 WEST STREET, HASLEMERE, England
PROVEN MOTOR COMPANY LTD
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Technical Administrator

Yeovil, Somerset, South West, United Kingdom
Ablebox Ltd
and retaining records. Administer data required for EPR and Carbon Neutral Certification. Administer Contractor control documentation. Issue, Review and Record all Supplier Questionnaires Complete Customer Technical Questionnaires Deputise for the Compliance Manager in their absence. The Candidate: Organised and methodical, with a keen attention to detail. A knowledge of … has been acquired in Sherborne to meet the future growth of the business which will start to come on-stream later this year. We service Customers throughout the South of England and have built an extremely strong reputation and long-standing Customer base. We pride ourselves with excellent … Customer service and want to be considered as an employer of choice within our community, we need the best people to be part of the team driving the business onwards and upwards. more »
Employment Type: Part Time
Salary: £45,000
Posted:

Data Engineer Level 5 Apprenticeship (Data)

3 Queen Victoria Street, London, England
BLOOMBERG LP
validate, store, protect, and model comprehensive financial data which is accessible to our clients across various Bloomberg platforms. Coupled with effective communication and a customer-forward outlook, these skills will allow you to effectively manage pipelines of financial data fostering into the Bloomberg Terminal, while developing relationships with internal … validate, store, protect, and model comprehensive financial data which is accessible to our clients across various Bloomberg platforms. Coupled with effective communication and a customer-forward outlook, these skills will allow you to effectively manage pipelines of financial data fostering into the Bloomberg Terminal, while developing relationships with internal … Closing Date Saturday, 15th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Qualifications Math and English GCSE or equivalent, grade more »
Employment Type: Higher Apprenticeship
Salary: Competitive salary
Posted:

Kia Genius Apprenticeship - Rochdale

Molesworth Street, Rochdale, England
PREMIER AUTOMOTIVE LTD
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Programme Director

Bristol, Churchill, Somerset, United Kingdom
Boston Hale
team, a leading player in the FMCG industry. They are committed to excellence, driven by our passion for delivering high-quality products and exceptional service to our customers worldwide. They are seeking a highly skilled and experienced Programme Manager to lead the delivery of a consolidated ERP system. This more »
Employment Type: Contract
Rate: £500 - £700/day
Posted:

Programme Director

Winscombe, Somerset, South West, United Kingdom
Boston Hale
team, a leading player in the FMCG industry. They are committed to excellence, driven by our passion for delivering high-quality products and exceptional service to our customers worldwide. They are seeking a highly skilled and experienced Programme Manager to lead the delivery of a consolidated ERP system. This more »
Employment Type: Contract
Rate: £500 - £700 per day
Posted:

Vechicle Technician Contract role

Weston-Super-Mare, Somerset, South West, United Kingdom
Renzo Automotive Limited
orIndependent Garage experience Ability to work as part of a team Positive attitude and flexible with workloads A genuine commitment to delivering first-class customer service Experience in carrying out diagnostic and service repairs A systematic and organised individual who pays attention to the smaller details. Demonstrates … performed accurately & efficiently Prepare cars for MOT's Use the latest diagnostic equipment Complete New and Used vehicle preparation work Maintaining communication with the service dept regarding progress. Working within the company health & safety guidelines. If this role is something that you are well suited to or you are more »
Employment Type: Contract
Rate: From £20 to £30 per hour Plus travel bonus
Posted:

Air Source Heat Pump Installer / Heating Engineer

Bath, Somerset, South West, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing team. We are also recruiting for; Renewable Electricians more »
Employment Type: Permanent
Salary: £40,000
Posted:

Administrator

Clevedon, Somerset, South West, United Kingdom
Future Engineering
who will treat you as more than just another number. Work for a leading company within the engineering industry who pride themselves on their customer service standards across Europe. This lucky Administrator will play a vital role and will be able to increase your knowledge with a company … focused on being a great place to work. This Administrator Role will include: * Administrator role * Genergal admin tasks * Dealing and communicating with customers * Evaluate customer purchase orders and others The successful Administrator will have: * A background as an Administrator or similar * Experience with Microsoft 365 is essential * Experience within … a technical/engineering environment preferred * Live commutable to Clevedon If interested, please contact apply or call Georgia on 07458163040. Keywords: service administrator, administrator, admin, clevedon, bristol, bath, weston-super-mare This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are more »
Employment Type: Permanent
Salary: £24,000
Posted:

IT Support Analyst

Radstock, Somerset, South West, United Kingdom
Hybrid / WFH Options
Bighams Limited
Bighams operates 24/7 providing vital service to our customers. IT is central to the success of the business and the team supports the infrastructure and services vital to its operation. Due to internal promotion this position has become available for the right candidate. We are embarking on … a period of exciting change and this role will be a key appointment in its delivery. The role-holder will report to the IT Service Delivery Manager ensuring that IT systems are well maintained and supportable. We operate within an ITIL framework supporting and managing change of our Enterprise … cover for Quarry Wells when required) to ensure that we are delivering a great IT service. This will involve ensuring that all logged calls, service requests, change requests, hardware requests are completed by you and meeting the contracted SLA's. The role holder will also need to use ServiceDesk more »
Employment Type: Permanent
Posted:
Customer Service
Somerset
10th Percentile
£20,625
25th Percentile
£26,375
Median
£29,250
75th Percentile
£36,699
90th Percentile
£48,875