51 to 65 of 65 ITIL Certification Jobs in the South East

player. Organised and pro-active, with lots of initiative and an ability to work at pace, you'll juggle a varied workload, effectively balancing priorities and deadlines. Whilst a ITIL qualification (ITIL Service Delivery/ITIL Foundation) would be beneficial, it’s your enthusiasm to learn and passion to deliver the highest standards of customer service that More ❯

support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principle Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed. Customer Relationship Management (20%) Coordinate and lead regular service review … SD-Wan & Wi-Fi, qualifications and or experience Microsoft stack qualifications and or experience Cloud (Azure, AWS), qualifications and or experience Infrastructure, qualifications and or experience Skills and Experience ITIL-qualified, ideally at least an intermediary level. Additional technical or service operation equivalent qualifications would be considered a plus. Experience working with Autotask (ITSM Tool) would be desirable What More ❯

of working within a similar governance and/or assurance role. * Experience of writing and reviewing technical design documentation. * ISEB (Information Systems Examination Board) And one of the following - ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable: * Experience of operating in a similar role in wider More ❯

on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration … to apply service management activities across integrated, or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 More ❯

on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration … to apply service management activities across integrated, or "end-to-end" IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 More ❯

on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration … to apply service management activities across integrated, or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 More ❯

C-level leaders Identify service risks and implement mitigation strategies Lead and manage Service Improvement Plans (SIPs) Support change, release and transition processes into BAU Promote best practice and ITIL-aligned operational standards Identify automation and optimisation opportunities Contribute to onboarding of new clients and smooth service adoption Produce commercial and performance-focused service reporting YOUR KEY SKILLS: Proven … experience within a Service Delivery Manager role at an IT MSP Strong ownership of SLA frameworks and service performance metrics ITIL certified with practical application of service management principles Experience with Microsoft 365 and cloud service environments Excellent stakeholder communication, including senior leadership engagement Analytical mindset with the ability to drive data-led decision making Resilient, proactive and driven … to enhance customer satisfaction BENEFITS: Performance-related bonus Microsoft certification incentives 33 days annual leave (including bank holidays) Birthday leave Private medical insurance, income protection & life assurance Company pension scheme Enhanced family-friendly benefits Company sick pay & compassionate leave Employee Assistance Programme C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we More ❯

Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management More ❯

the ServiceNow platform and assist with future developments and new features. Produce weekly and ad-hoc reports for all levels of management, managing the service reporting and governance. Govern ITIL-aligned processes including Change, Problem, Incident & Service Transition. Lead team meetings, manage team workload and help foster cross-departmental collaboration. Skills Required 5 years+ Service Management experience in a … management position within a law firm. Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework, ideally ITIL certified. Strong knowledge of ServiceNow. More ❯

the ServiceNow platform and assist with future developments and new features. Produce weekly and ad-hoc reports for all levels of management, managing the service reporting and governance. Govern ITIL-aligned processes including Change, Problem, Incident & Service Transition. Lead team meetings, manage team workload and help foster cross-departmental collaboration. Skills Required 5 years+ Service Management experience in a … management position within a law firm. Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework, ideally ITIL certified. Strong knowledge of ServiceNow. More ❯

the ServiceNow platform and assist with future developments and new features. Produce weekly and ad-hoc reports for all levels of management, managing the service reporting and governance. Govern ITIL-aligned processes including Change, Problem, Incident & Service Transition. Lead team meetings, manage team workload and help foster cross-departmental collaboration. Skills Required 5 years+ Service Management experience in a … management position within a law firm. Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework, ideally ITIL certified. Strong knowledge of ServiceNow. More ❯

and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed More ❯

and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed More ❯

and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London 4 days per week onsite initially, dropping to 3 once passed More ❯

and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London – 4 days per week onsite initially, dropping to 3 once passed More ❯