10 of 10 Knowledge Management Jobs in the South East

customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service … team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced ...

align with the firm’s strategic goals. This position leads the Practice Enablement & Adoption team across Europe and Asia, working closely with colleagues in Knowledge, Pricing, Practice Management, Legal Risk, and Technology to deliver impactful pilots, product launches, and transformation initiatives. Key Responsibilities Practice Transformation & Innovation Drive implementation … redesigns. Partner with lawyers, clients, and business services teams to evaluate processes and uncover opportunities for improvement. Gather user stories and insights, maintaining a knowledge base of practice-level challenges and needs. Strategic Intake & Initiative Prioritisation Support the evaluation and prioritisation of innovation ideas across the firm. Translate practitioner ...

validation of chipsets by verifying functional and performance metrics Execute, develop, and plan system tests, contributing to the evolution of product quality Support test management tools and continuous integration methodologies Compile regular test execution summary reports with metrics Job Requirements: Batchelor's or Master's Degree in Electronic … testing Proficiency in planning, estimating, and developing system tests Familiarity with DevOps, Jenkins, Docker containers, and automation test frameworks Experience with test management software Knowledge of defect tracking and knowledge management software (Atlassian JIRA and Confluence preferred) Understanding of testing methodologies Proficiency in operating RF test ...

consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations … framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive ...

professional services business. This senior role will shape how we deploy Microsoft Copilot, Copilot Studio, AI Agents and Fabric-powered insights to enhance productivity, knowledge management, client delivery and operational efficiency. Reporting to the CTO, you will work closely with IT, Operations, Finance, Knowledge … Copilot Studio and AI agent solutions Design scalable, secure AI workflows integrated with Microsoft 365, Teams, SharePoint, Power Platform and Dynamics (or relevant practice management systems) Create custom Copilot plugins, AI prompts, knowledge connectors and RAG-driven intelligence Data & Fabric Integration Partner with data engineering teams to leverage ...

client events. Strong team player with the ability to foster collaboration and positive working relationships Essential Technical Skills: Extensive experience using IT Service Management (ITSM) or ticketing software to log, track, and manage incidents and requests in line with ITIL best practices. Familiarity with ITIL frameworks for service delivery … support, including incident management, request fulfillment, problem management, and knowledge management. Proven ability to multitask, manage competing priorities effectively, and remain calm and composed under pressure, particularly in fast-paced, high-demand environments. Strong knowledge and troubleshooting skills for Microsoft Windows 10 and 11 desktop operating ...

initiatives Supporting the onboarding, training and group activities of the team Assisting with team updates and preparation of presentation and training materials Driving knowledge management and sharing activities Preferred Qualifications: Bachelor’s degree and 4-5 years of relevant experience Outstanding project management and communication skills Systems … implementation and tooling skills Fluency with common MS Office applications and AI tools Professional demeanor; confident and innovative Organized, detail-oriented, and strong time management skills Problem solver with creative and innovative approach along with strong decision-making abilities Ability to perform in a fast-paced and continually evolving ...

central part of a wider transformation function with responsibilities for legal teams across EMEA and works in close collaboration with Legal Project Management team (LPM), the Legal Services Team (LST) in Newcastle, the Digital Solutions team (DS), IT and the Knowledge Management team (KM). The goals … firm. This is done by identifying opportunities to support, and deliver innovation solutions, using technology, and new ways of working. Key Responsibilities Team Management Supervise a team of legal professionals on a per matter basis with legal tasks that are best performed by process-centric specialists utilising legal technology ...

measure and monitor successes. You will drive opportunities to support sustainability for validation strategies, maintain and develop skills and competencies and support internal knowledge management. You will implement change strategy in order to instil a high performance culture. Your role will involve all phases of the V model … system behaviour, managing system architecture and ensuring the overall functionality. Strong Experience in Model Based System Engineering Proven experience of Process improvement/change management and being part of a continuous improvement culture. Strong leadership skills, with the ability to define and communicate a clear engineering vision. A self ...

scales with the business. Designing and implementing automation, integrations, and workflows to make everyday work smarter. Setting best practice for documentation, governance, and knowledge management. Acting as our internal systems expert — the go-to person for all things tooling and automation. Partnering with stakeholders to understand challenges and create … mentoring a small internal systems team over time. What You'll Bring Strong experience owning, managing, and improving IT systems and tooling. Hands-on knowledge of Halo, IT Glue, RMM , and automation platforms. A natural talent for designing workflows and optimising processes. Experience introducing governance, standards, and documentation structure. ...