closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remotedesktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex problem to appropriate support specialists. Responsible for …/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel … MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat and other common desktop applications like WinZip, etc. Soft Skills Excellent communication and conversation more »
We have an exciting opportunity for a customer-focused Desktop Engineer, to support our long-standing client, based on their site in Luton. This is permanent full-time role working Monday - Friday, 37.5-hours per week. You will be responsible for providing on-site desktop support for technical … infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. As a Desktop Engineer you will: Deal directly with clients in a friendly and highly confident manner Troubleshoot known and unknown hardware and software issues related to desktop … with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remotedesktop support tools Desktop/printer configurations Experience and technical knowledge of IT, PCs/peripherals and their architecture Break fix, IMACs more »
maintain strict confidentiality in respect of all Resident, staff and business records Key skills • Active Directory & Group Policy • DNS & DHCP • Windows-based operating systems • RemoteDesktop Services/Remote access • Detailed understanding of network security • Microsoft Office Working Conditions • Working hours in this role will most often more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
Senior IT Support Engineer £30k - £42k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a candidate with 2nd or 3rd line experience to join their close-knit team. Our client is … with physical office data installations (CAT6 cabling, network switches, firewalls, network configuration on UniFi equipment). Good experience managing cloud hosted/virtual Windows desktop environments i.e., Windows Server 2019+ with RemoteDesktop Services. Confident supporting and using commonly used non-Apple software such as Adobe Creative more »
St. Albans, Hertfordshire, South East, United Kingdom
Connexa
A+, Network+, Microsoft Certified Solutions Associate (MCSA), or VMware Certified Professional (VCP). Experience with IT service management tools and ticketing systems. Familiarity with remotedesktop applications and help desk software. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
Helpdesk Support Engineer £20k - £30k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team. Our client is looking for someone with a … with physical office data installations (CAT6 cabling, network switches, firewalls, network configuration on UniFi equipment). Good experience managing cloud hosted/virtual Windows desktop environments i.e., Windows Server 2019+ with RemoteDesktop Services. Confident supporting and using commonly used non-Apple software such as Adobe Creative more »
will need to possess some skills and experience in the following areas Infrastructure administration hardware/software deployment. Windows server environment management Cloud/RemoteDesktop Services/FS Logix/Azure/Virtualisation). 365 environment administration (Active Directory, Office 365, Exchange on-line) Some programming/ more »
the medical industry, promoting tech for good. What you will ideally have experience with Excellent communication skills (verbal & written) Microsoft Server skills Active Directory RemoteDesktop Server Office 365 Microsoft Teams SharePoint The ability to build servers and PCs from scratch is desirable but not essential What’s more »
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
services Overseeing design, testing, and deployment of the voice infrastructure Administration and troubleshooting of O/S and Apps consisting of Microsoft Windows Server, Desktop OS, Microsoft Cloud Technologies, Microsoft 365, Active Directory, Group Policy, SharePoint, Remote Desktops, DHCP, DNS etc. Remote diagnostics along with analysis and more »
assist customers. Employ excellent problem-solving skills to resolve customer issues efficiently. Possess general IT knowledge, including proficiency in Microsoft Applications, servers, browsers, and remotedesktop connections. Display a keen desire to learn and adapt to new concepts and technologies. Demonstrate a strong sense of ownership towards the more »
Employment Type: Permanent
Salary: £20000 - £30000/annum Company pension, On-site parking, P
Experience querying in Transact-SQL or similar SQL language. Understanding of IIS and website administration Experience of Microsoft Server 2012 onwards. Experience of Microsoft RemoteDesktop Services (Server and Client). A wide understanding of networking and VPN connectivity. What’s in it for you? Aptean offers competitive more »
Networking, Storage solutions (NAS), Client Desktops and Linux Server. Excellent verbal and written communication skills, with the ability to resolve complex problems. Familiarity with remotedesktop tools and helpdesk software, eg. TeamViewer and Zendesk. IT Certifications or technical qualifications is ideal. more »