1 to 25 of 68 Service Design Jobs in the South East

Service Design Manager Our client is a leading global technology and consulting organisation, delivering innovative solutions and supporting critical business operations for customers around the world. The company operates across a diverse range of sectors, providing high-value technology services, systems integration, digital transformation, and managed services … organisation continues to grow its presence across the UK and is seeking additional resources to support a number of upcoming projects. The Role The Service Design Manager is responsible for defining and implementing the service design and service transition approach for a large-scale revenue ...

Service Design Manager - 16 month FTC Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets … anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. The Service Design Manager is responsible for defining and implementing Indra's service design and service transition approach for the TfL Proteus contract ...

Service Design Manager Redhill, Surrey | Hybrid Working | 16-Month Fixed Term Contract The Opportunity A leading global technology and engineering organisation is seeking an experienced Service Design Manager to join a major long-term transport technology programme. The role is responsible for defining and implementing … service design and service transition approach across a large-scale, business-critical technology environment, ensuring changes are designed, assured and transitioned into live service in a controlled and compliant manner. The Service Design Manager will lead service design activities across ...

Lead Service Designer Location: London, UK| Discipline: Service Design About Designit & Wipro Designit, Wipro's experience, innovation, and design business, works at the intersection of creativity, technology, and strategy to help ambitious organisations grow and transform. We take a holistic view of how services work — connecting … only meaningful for users, but operationally sound and commercially viable for the organisations behind them. The Opportunity We're looking for a Lead Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This ...

Senior Service Design Manager London, hybrid We’re hiring a Senior Service Design Manager to lead meaningful, complex transformation projects within a large, global professional services organisation. Sitting within a growing internal digital experience and design function, this role will work across strategic initiatives spanning … business service transformation, digital culture and enablement, GenAI experimentation, internal platforms, technology adoption and client facing service innovation. This is a highly hands on role, combining service design, user research, insight generation, prototyping and strategic thinking. You’ll work closely with senior stakeholders, technology and development ...

experienced Service Manager looking to broaden your service design expertise in high-profile, secure client environments where precision matters? or do you already have service design experience and want a fresh challenge? Joining our established Service Management team as a Service Design … designing end-to-end services for distinguished client accounts operating within secure environments. You’ll work closely with Solution Architects, project teams and service leaders to turn requirements into robust, scalable service models – ensuring services are designed right first time and are ready for successful delivery and operation. ...

Cleared Senior Service Architect Location: Basingstoke (Onsite) Rate: Up to £675 per day (via approved umbrella company) Contract Length: Until 31st May 2027, with potential extension Security Clearance: Active DV Clearance Required We are seeking an experienced DV Cleared Senior Service Architect to join a high-profile programme … delivering critical services within a secure environment. This role requires a strong background in both service management and technology, with responsibility for defining and delivering service design artefacts that support successful operational acceptance and long-term service delivery. The successful candidate will work closely with stakeholders ...

Local Authority client in Greater London is looking to appoint a talented Senior Service Designer on a Contract basis. The role will support service design project work through the entire design process, from user research to creating and testing new solutions using prototypes and supporting … strategic direction and delivery of services at scale. About the role: Based in London (Hybrid - 2-3 days on site): Lead service design activity within cross-cutting digital transformation projects Apply service design expertise across agile and multidisciplinary teams, working closely with developers, business analysts, user ...

seeking dynamic, forward-thinking Service Designers with excellent communication skills. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice. As a Service Designer you will help us design coherent … integrated service offerings based on user needs, and define the design strategy for a service or set of services. You’ll work in a multidisciplinary team alongside Researchers, D esigners and Developers, to deliver world-class, user-centred services. You’ll be part of our active ...

About the job you're consideringAs a Service Designer, you will drive the design of complex, user-centred services for our prestigious public sector client. This role will help create the conditions for teams to adopt and embed user-centred, iterative design approaches within a complex enterprise … have the opportunity to work for other clients in government and the private sector. You will contribute to and help set the vision for service design, ensuring that iterative processes lead to successful outcomes. You will champion and facilitate collaboration across diverse multidisciplinary teams, fostering a culture ...

Indra Group UK & Ireland is seeking a Service Design Manager on a 16-month FTC to define and implement service design and transition for a major TfL Revenues project. You will lead all service design activities, ensure artefacts meet standards, and coordinate across multiple … suppliers to deliver a resilient, compliant end-to-end service lifecycle. The role requires strong governance, incident-free transitions, and capability to manage stakeholders including TfL and interfacing parties. #J-18808-Ljbffr ...

building capability and skills to deliver knowledge and support across the business. The CI Coach will work with business areas to deliver improvements to service quality and efficiency in addition to improved risk management and customer experience. You will ensure that changes to working practices and processes are well … managed and any impact to Service Delivery is clearly understood and agreed with stakeholders in line with the CAAs strategic goals. This will require a strong network of relationships across the organisation; influencing and driving change at Head of Department and at operational process level. These objectives will ...

Echo Talent is seeking a Senior Service Design Manager to lead complex transformation projects within a global professional services organisation. You will drive discovery, research and service design across digital, data, AI and business transformation efforts, shaping strategy and investments with senior stakeholders. You will combine … hands-on service design, user research, prototyping and strategic thinking to turn insights into practical services. #J-18808-Ljbffr ...

Senior Interaction Designer Permanent Location: UK - Remote Salary: £60,000 - £70,000 (+ benefits) Skills: Interaction Design, UX Design, Prototyping, User-Centred Design, GDS/GOV.UK Design System We are looking for an experienced Senior Interaction Designer to join a digital consultancy delivering complex, user-centred … business and technical requirements into clear, accessible and intuitive digital experiences. Working within multidisciplinary teams, you'll collaborate closely with User Researchers, Content Designers, Service Designers, Developers and client stakeholders to create solutions that are desirable, feasible and effective. What you'll be doing Leading interaction design activities ...

Business Transformation Analyst - 12 months £54,314 per annum Chelmsford Temporary Full-Time We are looking for a Business Transformation Analyst to support the design and improvement of customer-facing and colleague-enabled services across Delta. The role will use customer insight, service design techniques and process … Designer will map end-to-end customer journeys, identify pain points, redesign processes, develop future-state customer journeys and support the implementation of service improvements that enhance both customer and colleague experience. What you'll be doing Map current ("as-is") and future ("to-be") customer and colleague experiences. ...

Service Designer - Unified Communications Location: Berkshire, Hybrid Contract: 3-6 Months Rate: £475 Outside IR35 We are seeking an experienced Service Designer with a strong background in Unified Communications and Telecommunications to support the design, optimisation and enhancement of UC services and customer experiences. Working closely with … business and technical stakeholders, you will define service requirements, facilitate discovery workshops, map end-to-end processes, and design scalable service models across voice, collaboration and communications platforms. Essential Experience Proven Service Design experience within a Telecommunications environment Strong Unified Communications experience, ideally including RingCentral. ...

will analyse complex business problems, capture and define requirements, identify opportunities for improvement and help shape effective solutions. Working as a bridge between strategy, service delivery and technology, you will use your understanding of business processes, resident and staff needs and future operating models to support meaningful change. This … problems, opportunities and areas for improvement across services and programmes. Map and analyse current and future business processes. Capture, analyse and prioritise business and service requirements. Evaluate potential solutions and provide evidence-based recommendations. Work collaboratively with service leads, project and programme managers, technical teams and external partners. ...

Designit, London is seeking a Senior Service Designer to lead end-to-end service design across discovery, definition, and delivery. You’ll map ecosystems, translate research into future-state journeys, and collaborate with researchers, experience designers, and engineers to deliver measurable outcomes. You’ll apply systems thinking ...

Sopra Steria Ltd in Farnborough is seeking an experienced Service Design Manager to shape end-to-end service designs for high-security client environments. You will collaborate with Solution Architects, project teams and service leaders to turn requirements into robust service models ready for delivery ...

towards delivering meaningful outcomes for customers, colleagues and regulators. At the heart of the role is creating a simpler, more consistent and customer-focused service through smarter digital channels, increased self-service, improved visibility and communication, and more effective ways of working. Own the transformation vision for Project … week Based in Reading What you should bring to the role Proven transformation leadership , delivering customer-focused programmes that improve processes, systems and overall service delivery. Strong Salesforce experience , with the ability to shape requirements, redesign processes and ensure solutions deliver real business and customer value. Experienced in regulated ...

help shape the future of home improvement. We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team, to design and deliver modern desktop services (in particular Windows 11, InTune and Autopilot) that enable colleagues across Kingfisher to work simply, securely and effectively. Working within … Southampton offices, with an expectation of 12 days a month in the office and travel between sites as required. What's the job? Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk. Act as a subject matter ...

Responsibilities Discovery Planning and Leadership Plan and lead client technology discovery engagements. Define the objectives, scope, stakeholders, agenda and expected outputs for discovery sessions. Design and facilitate workshops involving business leaders, technology teams, operational stakeholders, security specialists, product teams and third-party suppliers. Establish a structured discovery approach appropriate … target-state architecture views. Develop context diagrams, ecosystem maps, application landscapes, integration maps and data-flow diagrams. Define high-level architecture principles and design considerations. Identify potential technology options and assess their relative advantages, risks and constraints. Develop transition architectures and phased transformation approaches. Ensure recommendations consider business, data ...

help shape the future of home improvement. We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team, to design and deliver modern desktop services (in particular Windows 11, InTune and Autopilot) that enable colleagues across our client to work simply, securely and effectively. Working … either our Paddington or Southampton offices, with an expectation of 12 days a month in the office and travel between sites as required. Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk. Act as a subject matter ...

which stands out from other organisations. This role is responsible for influencing and developing a great customer experience by leading on the design, implementation and architecture of end-to-end omnichannel customer journeys. Based from our offices in Basingstoke , you'll combine home and office working in line with … throughout, as we aim to digitalise customer journey's and further understand future improvements that can be made. Key Responsibilities include: Leading on the design of the omnichannel approach across the organisation through collaboration with managers, subject matter experts, Solution Architects, Process Managers as well as wider customer teams ...

Involved Solutions is seeking an experienced NOC Service Design Specialist to support a critical government client in Milton Keynes. The role designs and transitions services into a 24x7 NOC, aligning with ITIL and ITSM best practice. You will define the service operating model, develop SDPs, outline …/3rd line requirements, and collaborate with stakeholders to translate business needs into robust service designs. SC clearance is essential; DV clearance desirable. #J-18808-Ljbffr ...