1 to 25 of 76 Service Design Jobs in the South East

Midweight Service Designer at Tangity, you'll play a key role in designing and delivering human-centred public services within agile, cross-functional teams. With 3-5 years of experience in service design, you'll bring expertise in translating complex policy and organisational challenges into clear, user … centred service experiences. You'll lead service design activities from framing challenges and conducting user research to mapping end-to-end journeys and developing holistic service models that meet both user needs and government objectives. Applicants must be SC clearable, have proven experience with GDS (Government ...

communities in which we work and live. It is personal to all of us." – Julie Sweet, Accenture CEO As a team: At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding … Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. In this ...

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … create services that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. ...

designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior Service Designer to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach, mentor, and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design ...

Service Designer (Multiple roles) Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving … that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems ...

with the communities in which we work and live. It is personal to all of us." – Julie Sweet, Accenture CEO As a team: We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve. We are expanding … deliver new digital products and experiences for users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise Service Design and 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. ...

with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … Manage the development and deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal ...

client is seeking an experienced Delivery Manager to oversee the successful delivery of the Service Workstream within the Blended Experience Programme in the technology sector. This contract role focuses on ensuring all technology can be efficiently and effectively supported in Business As Usual (BAU). The Delivery Manager … required to create and manage service build activities, ensuring prioritisation, timely delivery, and preparedness for testing phases. Coordination and facilitation of the service testing phase will also be a key element of this role, involving collaboration with multiple support teams as defined in the Service Designs. ...

business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people's lives and deliver substantial business results. IF YOU ARE Showing at least … product strategy, product transformation, or digital consulting An expert in product operational models and product strategy consulting Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc. Curious about technology and its potential to strengthen businesses ...

user needs. You won't just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey … enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. As Senior ...

user needs. You won't just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey … enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. As Senior ...

user needs. You won't just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey … enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. As Senior ...

user needs. You won't just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey … enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. As Senior ...

Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/… part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across ...

billion. Mode of Working: 3 days working from client location Role: HCLTech are looking for an enthusiastic Senior User Researcher to join a small design team and support a new client project. The successful candidate will have a real and meaningful impact on building a new client account … execution of in-person and remote user-focussed sessions, documentation of user-needs, session findings, personas & user journeys). User & stakeholder workshop facilitation – including service-design, journey mapping, design-thinking workshops across design sprints. Design iteration & development through task-based testing of designs with representative ...

Service Support LeadHybrid working - 3 days on site£500 - £750 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor with a background in Service Support/Service Delivery/Service Management. Emphasis will be on Service Design and Colleague Experience and the need to build service support wrap and ensure proper landing of initiatives. The successful candidate will have the ability and experience to focus on colleague experience and understanding service impact. Any experience within a start-up, or the beginning of a post ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...