Basingstoke, Hampshire, South East, United Kingdom Hybrid/Remote Options
Corriculo Ltd
Support Analyst, ServiceDesk, 1st line, Entry-level COR7380 An excellent, award winning company seeks a Support Analyst/ServiceDeskAnalyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/ServiceDeskAnalyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and … Active Directory. The Support Analyst/ServiceDeskAnalyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The Support Analyst/ServiceDeskAnalyst will be joining a well-established Managed Service Provider with More ❯
Job Title: IT ServiceDeskAnalyst/1st & 2nd Line Support (System Migration) Location: Worthing, Sussex Day rate: £170 per day, payable to Ltd Company (Outside IR35) or Umbrella Duration: 2 months initially Pay frequency: Weekly Start date: ASAP Standard hours: Mon-Fri , 8 hours per day - 8am-4pm/9am-5pm/10am-6pm Company: We … are assisting a dynamic company who are searching for several IT ServiceDesk Analysts who are comfortable providing technical support to a large userbase within a corporate environment. This ServiceDeskAnalyst role will best suit professionals who possess system migration support or application support experience and ideally have operated in a 1st and/… capacity in a project environment. Main Duties: Liaise with users via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line technical issues Provide IT ServiceDeskAnalyst/1st & 2nd Line Support and triage tickets to senior support & 3rd line support teams Software support for laptops and desktops Complete online and email More ❯
Support Analyst, ServiceDesk, 1st line, Entry-level COR7380 An excellent, award winning company seeks a Support Analyst/ServiceDeskAnalyst - with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/ServiceDeskAnalyst will be given the necessary training and support to provide support se click apply for full job details More ❯
ServiceDeskAnalyst We are seeking a proactive and customer-focused ServiceDeskAnalyst to join our IT team. Youll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide … setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/ServiceDesk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with … Office 365 and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯
ServiceDeskAnalyst We are seeking a proactive and customer-focused ServiceDeskAnalyst to join our IT team. You ll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities … setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/ServiceDesk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with … Office 365 and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯
ServiceDeskAnalyst We are seeking a proactive and customer-focused ServiceDeskAnalyst to join our IT team. Youll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory click apply for More ❯
Adecco are please to be recruiting for a ServiceDeskAnalyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT ServiceDesk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment … with conflicting priorities and always keep customer service at the forefront of everything they do.Working hours are Monday - Friday on a rotating weekly shift basis as follows:7am - 3pm (week 1)8am - 4pm (week 2)9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 ServiceDesk Analysts you will provide technical support to … our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where More ❯
Adecco are please to be recruiting for a ServiceDeskAnalyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT ServiceDesk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment … with conflicting priorities and always keep customer service at the forefront of everything they do.Working hours are Monday - Friday on a rotating weekly shift basis as follows:7am - 3pm (week 1)8am - 4pm (week 2)9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 ServiceDesk Analysts you will provide technical support to … our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where More ❯
Adecco are please to be recruiting for a ServiceDeskAnalyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT ServiceDesk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment … with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 ServiceDesk Analysts you will provide technical support … to our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix More ❯
Adecco are please to be recruiting for a ServiceDeskAnalyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT ServiceDesk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment … with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 ServiceDesk Analysts you will provide technical support … to our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix More ❯
We’re looking for a proactive and employee-focused ServiceDeskAnalyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line … third-party providers, and regularly travel to various sites and offices, so flexibility is essential. Your responsibilities will include setting up and configuring new and replacement hardware, accurately logging service requests and incidents, and escalating complex technical issues. You’ll deliver IT induction training to new starters, coordinate equipment dispatch via couriers, and collaborate with technical teams to resolve … of undertaking training or learning activities to stay up to date with industry trends, best practices, and developments in your profession. You'll have proven experience with helpdesk or servicedesk systems, including logging, tracking, and managing service requests and have the ability to utilise these systems to prioritise and resolve issues efficiently, ensuring a high level More ❯
We have an immediate opening for a IT Field ServiceAnalyst within our Southampton office for an initial 6 month fixed-term contract. Suitable applicants should have previous experience providing 2nd line IT support within a professional services business, with strong foundation skills across the End-User Computer environment. The successful applicant will be supporting approximately 600 users … well as providing support to the IT project teams. You will share problem resolution and ideas for colleagues in your office with the support of a team of Field Service agents in each of our other offices, and contribute to a central knowledge base and best practice processes. The role reports to the IT Field Services Team Leader. An … eye for best practice, organisation and a passion for IT and client customer service is more important than specific technical specialism, although you will need to demonstrate a good breadth of experience in providing IT technical support. Given the nature of the role we do require attendance in our Southampton office (Chandlers Ford) from Monday to Friday. Occasional travel More ❯
Metaskil Limited Great opportunity for a Help/ServiceDesk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will demonstrate … systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £29000 plus benefits and a great career path into 2nd line and servicedesk lead opportunities for the right candidate More ❯
Junior IT Systems Administrator Bournemouth Permanent up to £35,000 VIQU have partnered with a multi-site, well-known organisation to hire a Junior Level IT Administrator to join their End User Computing team in Bournemouth. This is an ideal More ❯