26 to 29 of 29 Service Desk Analyst Jobs in the South East

troubleshoot, diagnose, and resolve a wide range of IT issues, escalating more complex problems when necessary. Your focus will be on delivering excellent customer service while ensuring systems run efficiently and reliably. Key Responsibilities: Provide remote support via phone, email, chat, or ticketing system. Diagnose and resolve technical issues … client interactions. Support internal systems and perform routine upkeep. Stay up to date with emerging technologies and best practices. Deliver high-quality customer service through professional communication and problem-solving. Daily Activities Include: Responding to incoming support requests and resolving technical issues promptly. Guiding users through step-by-step ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your ...

Based - Winchester, SO23 8SR (hybrid working structure spending 50% of time in the office) Permanent Purpose As a member of the IT Service Centre team, this role provides first-line IT support to our internal user base ofapproximately 4,000 colleagues. You will handle contacts from colleagues through various ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping click apply for full ...